Sterling Ooty Fern Hill
P.b # 73 Kundah House Road Fern Hill Post, Ooty, 643257, India
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
P.b # 73 Kundah House Road Fern Hill Post, Ooty, 643257, India
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Children's playground
- BBQ facilities
- Table tennis
- Karaoke
- Darts
- Wheelchair accessible
- On-site parking
- kids club
- shuttle service
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Fireplace
- Free Wi-Fi
- Game Room
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Hindi
- Tamil
- Happy Hour
- Non-Smoking Rooms Available
- gift/souvenir shop
- taxi service
- Shops on site
- Exterior Corridor
- Fire extinguishers
- Bicycle parking
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Heating in public area
- Alternative meal arrangement
- Kids facilities
- Outdoor recreational features
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Anjali (Group Traveler)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Location was the only thing
Dirty old rooms, bathrooms had mold
Restaurant was not clean reused the napkins
Plates not cleared
Definitely not worth the price
People had clothes hanging outside
Saif (Family with young children)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Location and property is good but not well maintained , staff too rude except one Lily
Attitude of staff, room size , balcony , toilets .
Nandan (Family with young children)
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
On day 1 we had issues with Gyser, iron box and kettle not working. we had to manage with hot water being supplied in a bucket.
Puspita N. (Family with young children)
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Actually property is not worth that money
Samarth (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The property is amazing beautiful and the staffs are very nice and supportive
Mr Jagadev, Mr Ritish helped us a lot during our stay.
manoyara.
George (Family with young children)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
The outside area is maintained fairly
I am honestly shocked that a 5-star Sterling property has allowed its standards to fall this low. From the poor cleanliness and subpar food to the lack of staff attentiveness, the entire experience has been a complete disappointment and is nowhere near the quality I expected.
Upendar (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Good service, great views, good amenities, excellent food choices
Saurabh (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
It was a wonderful experience! I travelled with my family, including my parents, and we truly enjoyed our stay. The staff were very cooperative and promptly changed our room as per our request, which we really appreciated. The breakfast was excellent, offering a wide variety of delicious options. My parents especially had a great time — overall, a very pleasant and memorable stay!
Initially, the room allotted to us was in the basement and had a strong, unpleasant odor, which we did not expect. It was quite disappointing as it affected our first impression of the stay. We would suggest ensuring that basement rooms are better ventilated and freshened before guest check-in, or informing guests in advance about the room location.
Said (Group Traveler)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
It syncs to the natural beauty so well with an amazing scenery of greenish mountain belts from most of the sides
The road access is bit hard along with the little bit exaggerated price
Rohit S. (Family with young children)
stayed in September, 2025
Guest Score 5 out of 10
Fair
room size and staff service
food did not meet expectations
Zainuddin (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Friendly staff.
sajeer (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Pleasant stay , nice staff good service and hospitality specially thanks to manoyara to made our stay comfortable
Good
BIHAN (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Property is clean and have all amenities for kids. Good place to visit with family
Approach road towards the property is under construction and a bit muddy
Najeeb N. (Group Traveler)
stayed in August, 2025
Guest Score 7 out of 10
Good
On the first day, the room I was given was disappointing.
after I made a complaint the next day, they promptly changed my room, and the new one was much better.
Jemshy (Family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Staying at Sterling Fern Hills was such a fantastic experience! Mr. Diljit and his team really took great care of us.
mamuz (Couple)
stayed in July, 2025
Guest Score 2 out of 10
Poor
Location
It was not well maintained
Syed A. A. (Family with young children)
stayed in July, 2025
Guest Score 5 out of 10
Fair
Balcony view & Breakfast is really good
Routine Cleaning not happened and tissue box , towel like necessary items not available , heater not working and after request it is placed.
BALASUBRAMANIAN (Family with young children)
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
Ambiance in the hotel.
Very Disappointing Stay – Not Worth the Rating
I stayed for 2 nights and had a very poor experience:
• Every morning was a struggle to get hot water. We had to call multiple times, and technicians would arrive only to waste 2 hours without a solution. Finally, they gave hot water in a bucket, which felt no different than using a public toilet in Mumbai. Completely unacceptable for a hotel of this category.
• Frequent power cuts — at least 5 times a day — disrupted our comfort and routine.
• The breakfast area was chaotic and overcrowded, more like a fish market than a restaurant.
• Most of the staff were unresponsive and lacked basic hospitality training. The only exception was Mr. Annadurai, who was courteous and helpful.
• The managers were just standing around, doing nothing to assist or manage the situation.
• There was clear discrimination between guests, which was very disappointing and made us feel unwelcome.
I strongly urge Booking.com to reconsider this hotel’s rating. The current rating does not reflect reality, and guests deserve transparency to make better choices.
Sheetal (Family with young children)
stayed in May, 2025
Guest Score 7 out of 10
Good
Food needs to improve
Ramshid (Family with young children)
stayed in May, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Money waste
Thank you for your information!
Area information
- Peelamedu Airport - 34.48 mi
- Lovedale - 3.92 mi
- Kallar - 14.33 mi
- Olavakod Junction - 40.01 mi
- Parli - 41.84 mi
- Vanjipalaiyam - 43.30 mi
- Badanaguppe - 43.57 mi
- Cherukara - 43.70 mi
- Narasambudhi - 47.87 mi
- Kovilpalaiyam - 50.58 mi
- Kulipalaiyam - 51.83 mi
- Karakkad - 53.07 mi
- Minakshipuram - 53.78 mi
- Mullurkara - 53.96 mi
- Pallippuram - 54.96 mi
- Tippampatti - 56.75 mi
- Bandipur & Nagarahole Game Parks - 58.15 mi
- Vijayamangalam - 58.47 mi
- Vallikunnu - 58.48 mi
- Edakkolam - 60.30 mi
- Mysore South - 60.51 mi
- Kadalundi - 60.62 mi
Airports Show all on map »
Other attractions
Other Show all on map »
Sterling Ooty Fern Hill
P.b # 73 Kundah House Road Fern Hill Post, Ooty, 643257, India