Ramada Plaza Chennai
36sardar Patel Road Guindy, Chennai, 600020, India
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
36sardar Patel Road Guindy, Chennai, 600020, India
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- BBQ facilities
- bathrobes
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- outdoor pool
- Poolside bar
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Massage services
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Hindi
- Tamil
- Non-Smoking Rooms Available
- Slippers
- taxi service
- Pool with view
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Dressing room
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Socket near the bed
- Adapter
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Chennai (Madras) - Meenambakkam Airport - 4.93 mi
Museums
- Government Museum chennai - 4.47 mi
Click here to leave your opinion >>
Badrinarayanan (Family with Young Children)
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
Location, room
Nothing to mention
Vanessa (Business Traveler)
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
Location
Nothing to write about
Deo (Business Traveler)
stayed in June, 2024
Guest Score 8 out of 10
Very Good
Good breakfast.
Dinner was good.
Price for dinner is high
Karthikeyan (Family with Young Children)
stayed in June, 2024
Guest Score 10 out of 10
Exceptional
Regina (Family with Young Children)
stayed in May, 2024
Guest Score 1 out of 10
Very Poor
Called the hotel a day earlier to request an early check in ( staff mentioned it wasn't a problem)
Arrived the next day at 1pm, was attended by Ms Anamika ( not friendly and lacked hospitality). Took all our details and requested to wait for 10min to prepare our room key. I had 2 kids under 4 who were exhausted after a long travel. Despite that, we waited. At 1.57pm (40min later) I went up to enquire about my rooms (booked 2 rooms for 4 adults) and instead of informing me that I'm being passed on to someone else she ignores me. Now Ms Kulu attends to me.
The major issues started now where their system shows I've booked for only 2 person for 2 rooms. I was told to make an additional payment for 2 adults. I wasn't aware of what the issue was, neither were the staff helpful in possibly explaining. Despite the long wait and the lack of communication, this happens. Because I was unaware of the problem, I made the extra payment.
Finally checked into our rooms at 4-5pm. And they checked us into an unclean room. The bed literally looks like someone just used it and bathroom with used towels no amenities stocked up. An hour later after so much of going back and forth Ms Kulu (Duty Manager- found out later as I was frustrated and wanted to chat to a manager). She gave us another room.
I confirmed with Booking.com and found out there was a system error, despite knowing this with proof. Ramada still made it so difficult to solve this case promptly. I booked 2 rooms for 3 nights but wasted up to 6hrs and more in total simply trying to solve this issue.
Overall, please do yourself and your family a favour do not waste you time and money here. Service is bad, some staff are ik but alot of them need more Hospitality Training and Problem solving skills.
Called the hotel a day earlier to request an early check in ( staff mentioned it wasn't a problem)
Arrived the next day at 1pm, was attended by Ms Anamika ( not friendly and lacked hospitality). Took all our details and requested to wait for 10min to prepare our room key. I had 2 kids under 4 who were exhausted after a long travel. Despite that, we waited. At 1.57pm (40min later) I went up to enquire about my rooms (booked 2 rooms for 4 adults) and instead of informing me that I'm being passed on to someone else she ignores me. Now Ms Kulu attends to me.
The major issues started now where their system shows I've booked for only 2 person for 2 rooms. I was told to make an additional payment for 2 adults. I wasn't aware of what the issue was, neither were the staff helpful in possibly explaining. Despite the long wait and the lack of communication, this happens. Because I was unaware of the problem, I made the extra payment.
Finally checked into our rooms at 4-5pm. And they checked us into an unclean room. The bed literally looks like someone just used it and bathroom with used towels no amenities stocked up. An hour later after so much of going back and forth Ms Kulu (Duty Manager- found out later as I was frustrated and wanted to chat to a manager). She gave us another room.
I confirmed with Booking.com and found out there was a system error, despite knowing this with proof. Ramada still made it so difficult to solve this case promptly. I booked 2 rooms for 3 nights but wasted up to 6hrs and more in total simply trying to solve this issue.
Overall, please do yourself and your family a favour do not waste you time and money here. Service is bad, some staff are ik but alot of them need more Hospitality Training and Problem solving skills.
Krishnaraj (Family with Young Children)
stayed in May, 2024
Guest Score 5 out of 10
Fair
The breakfast spread was good and most food items were tasty too. The matka Yogurt was nice ! The Chicken sandwich [In Room dining] was good and was served quickly too.
Breakfast: The fruits seemed to have been cut the previous night and watermelon pieces were falling apart. Also the same 3 fruits everyday is very boring ! We had lunch at the Coffee shop and were told that the food would take about 20 minutes to be ready. But even after 45 minutes the food wasn't served and the staff's empty promises were really annoying, especially considering we had a little child and 3 elders for lunch. The service also was definitely lacking. Water is topped up only when asked and one had to constantly compete with another table for attention to call a waiter ! Seriously ?? Badly trained staff ! The front office staff [Reception] pick up the phone and ask "yes, what do you want " ? THIS IS OFFENSIVE !!!! Even a local govt. office staff pick up the phone and wish you politely before answering your queries. The Body lotion, Body wash, etc in the bathrooms had run out and when asked to refill, the House keeping lady's 'honesty' was appalling...... "Sorry Sir, we've already ordered, it's expected only tomorrow evening" !! BETTER WAKE UP OR LOSE OUT !!!!
Sathish (Business Traveler)
stayed in May, 2024
Guest Score 6 out of 10
Pleasant
Cleanliness
Staff - the only person all smiling & welcoming was the person who was cleaning the room.
Slawomir (Solo Traveler)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Very clean room, good location, delicious breakfast, helpful staff, beautiful hotel.
Kingsly (Traveling as Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Rajeev (Family with Young Children)
stayed in May, 2024
Guest Score 6 out of 10
Pleasant
Santosha (Business Traveler)
stayed in May, 2024
Guest Score 5 out of 10
Fair
Well location ambiance were good .
Food the rice used for biryani and white rice was not upto the mark ,a good chef is needed the aloo paratha were half cooked. , sambar was horrible , upma eas equally worst. The night before I had buffer dinner they need a good chef and menu
Niranjan (Business Traveler)
stayed in May, 2024
Guest Score 5 out of 10
Fair
Spacious rooms and good location
Prices of in room dining was too high.They are charging almost double.When I was leaving the next day the staff claims that I have used a Himalayan water bottle which I didnt.Then they make up by sending pictures of the bottle from the room saying that I used and at first the tag saying it is chargeable was not there.But in the next photo the tag was there.On the whole they made me pay for it.Looking at the attitude of the guy in the reception seems like they are doing it regularly.So kindly everyone before you leave the room check the minibar with the hotel staff.
Anila (Business Traveler)
stayed in May, 2024
Guest Score 1 out of 10
Very Poor
Only cleaning stafff is good
Everything The staff were extremely un welcoming and no one to asssist. Reception is extremely bad and need improvement. Taxi service is not available in a 5 star hotel and that is bad. Despite such bad service they take so much money and its not worth it. The morning buffet is the same dry menu every single day and its annoying.
Nirmala (Traveling as Couple)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
Abhishek (Family with Young Children)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Ve (Business Traveler)
stayed in May, 2024
Guest Score 6 out of 10
Pleasant
Prashant (Solo Traveler)
stayed in May, 2024
Guest Score 7 out of 10
Good
Breakfast
Room was smelling
Visuvasam ()
stayed in May, 2024
Guest Score 7 out of 10
Good
Shizuka (Solo Traveler)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
View from the room.
The staff are all kind and friendly.
Jagadhis (Family with Young Children)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
The location was ideal. Breakfast buffet offered a variety of dishes to choose from. Baskar at the conceirge was attentive, helpful and pleasant.
The shower area was designed in such a way that water would seep to the dry area of the bathroom. A very minor issue in an otherwise pleasant stay.
Thank you for your information!
Area information
- Chennai (Madras) - Meenambakkam Airport - 4.93 mi
- Apollo Hospital - 1.97 mi
- Government Museum chennai - 4.47 mi
- Egmore Railway Station - 4.92 mi
- Chennai Central Railway Station - 5.46 mi
- Tidel park - 1.17 mi
- Guindy National Park - 1.64 mi
- Panagal Park - 2.81 mi
- Anna University - 1.19 mi
- Stella Mary's College - 2.82 mi
- Loyola College Chennai - 4.13 mi
- Madras Medical College - 5.51 mi
- Light House - 3.05 mi
- Vivekanandar House - 3.51 mi
- Ripon Building Chennai Corporation - 5.33 mi
- Express Avenue - 3.67 mi
- M A Chidambaram Cricket Stadium - 4.29 mi
- MGR Memorial - 4.54 mi
- Anna Memorial - 4.63 mi
- Fort St George - 5.61 mi
- Indian Institute of Technology Madras - 0.84 mi
- Raj Bhavan - 1.73 mi
- Saidapet - 2.12 mi
- Tirumailai - 2.17 mi
- Kapaleeswar Temple chennai - 2.24 mi
- Santhome Basilica - 2.52 mi
- Singapore Embassy - 2.53 mi
- Mambalam - 2.56 mi
- Guindy - 2.58 mi
- T-Nagar - 2.71 mi
- US Embassy - 3.13 mi
- US consulate office - 3.17 mi
- Kodambakkam - 3.29 mi
- Thousand Lights Mosque - 3.36 mi
- Valluvar Kottam - 3.47 mi
- Saint Thomas Mount - 3.54 mi
- Spencers Plaza - 3.83 mi
- Triplicane - 3.88 mi
- Nungambakkam - 4.11 mi
- Chennai Trade Centre - 4.21 mi
- Chepauk - 4.29 mi
- Connemara Public Library - 4.44 mi
- Marina Beach Santhome - 4.50 mi
- Chetput - 4.57 mi
- Chintadripet - 4.73 mi
- Egmore - 4.93 mi
- Park - 5.22 mi
- Park Town - 5.26 mi
- Central - 5.44 mi
- Fort - 5.57 mi
- Chennai Port - 5.96 mi
Airports Show all on map »
Hospitals
Hospitals Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Other attractions
National Parks Show all on map »
Colleges and Universities Show all on map »
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Ramada Plaza Chennai
36sardar Patel Road Guindy, Chennai, 600020, India