Waldorf Astoria By Hilton Jerusalem
26-28 Agron Street, Jerusalem, 9419008, Israel
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26-28 Agron Street, Jerusalem, 9419008, Israel
Waldorf Astoria Jerusalem provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with blackout curtains for a more pleasant stay. Several chosen accommodations at Waldorf Astoria Jerusalem have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of television and in-room video streaming for their entertainment needs.Within specific rooms, instant tea and mini bar is conveniently available for your use.Waldorf Astoria Jerusalem offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at Waldorf Astoria Jerusalem, featuring kosher choices to accommodate their needs.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Waldorf Astoria Jerusalem provides a superb assortment of leisure amenities for guests to enjoy.Unwind and conclude each day delightfully by stopping by salon and spa, ensuring a soothing experience. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Chapel/shrine
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Arabic
  • French
  • Hebrew
  • Russian
  • Non-Smoking Rooms Available
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • balcony/terrace
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The staff was great. We asked for late check out and they made it happens. The location is perfect for visiting old city. The hotel has parking. The shopping center with restaurants is very close.
Nothing.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Everything
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
We loved everything about the property highly exceptional hotel, exceptional service, exceptional accommodation, hospitality, service customer service house keeping this is a top-notch hotel that provides excellent accommodation and service. Highly recommended if you can afford it. a little more pricier than the other hotels but certainly worth it. This is our second round.
We loved everything about it
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The location is great! Loved the neatness of the place.
Came 45 minutes before breakfast ends and didn't have much of a variety, especially when I am on a gluten-free diet.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Whery helpful and friendly staff. All facilities in good condicion and very clean
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Excellent. Great location and super clean. The staff was wonderful. Felt very secure and will stay again soon. Highly recommended!
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Food was good not great. But they tried very hard to please.
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Very nice hotel, perfect location, amazing service and staff, I thank Gus for his professionalism. Breakfast is great - generous and varied. Very comfortable and clean rooms Beautiful spa by Guerlain English spoken everywhere which is valuable
The only thing was the view from my room because there were huge works but it obviously does not depend on the hotel. However the reception manager has immediately proposed us to change for the other side, very efficient team, thank you once again
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
We loved our stay. The hotel was absolutely beautiful.
stayed in February, 2025
Guest Score 4 out of 10
Disappointing
The foundations are great. Hight quality facility and a great location.
Not a top notch hotel anymore, accordng to my experience. Furst, the whole place is tailored towards ultra Orthodox Jewish requirements, meaning everything is super kosher, most of the facilities close early before Saturday (Shabbat). This wasn't clear in the booking process and really compromised the entire quality of our stay. I'm Jewish myself, but I'm coming for a vacation. Not to a "Charedi" stay. Not fun. Not cool. Room service: sub-par quality (which was surprising). Can't even get these guys on the internal phone system unless you wait more than 20 minutes (other 5 star hotels - you get immediate response). They let you rot. When they do show up - they also show up late, with many errors in the order. Breakfast: ok for a 4 star hotel, but very unimpressive overall. Staff: Not a single "persoanlity" there to make you feel like you're hosted by someone who cares. Def ntop notch like would expect at the WA. Parking: no free parking. This isn't what you would expect when you book at the Waldorf Astoria. But if it was a 3 or 4 star hotel I'd say it is almsot decent.
stayed in January, 2025
Guest Score 7 out of 10
Good
Large family room. Great food
The room windows are internal above the dining room so there was a lot of noise at the evening. The price for Friday dinner is very high
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
stayed in January, 2025
Guest Score 7 out of 10
Good
Great location!
The upkeep of the hotel isn’t the greatest. Staff was nice when they were around. Shabbat meals weren’t too good but I think that’s an Israeli thing.
stayed in January, 2025
Guest Score 2 out of 10
Poor
Food and ambience.
Being fraudulently charged on my credit card again.
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Nothing special, very busy medium quality
the staff
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
TV wasn't working, used water bottle awaited us in the room, not enough food options. the only diamond there is the amazing spa.
stayed in January, 2025
Guest Score 5 out of 10
Fair
Lack of professionalism of personnel in the restaurant
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
perfect location close to the Old City City centre. Restaurants shopping etc Synagogue close by
Can’t find fault
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Amazing location, good breakfast, nice room ?
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
It was great experience! We loved everything about hotel, apartment, service. Breakfast was exceptional. All staff we met were friendly, nice and welcoming. The location is really great, walk distance from a lot of places of interest. Beautiful hotel with old fashion spirit ?
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Area information

    Airports Show all on map »

    • Ben Gurion Airport - 25.84 mi
    • Mendez - 32.55 mi
    • Bar Yehuda Airfield - 32.72 mi
    • Sde Dov Airport - 34.76 mi

    Museums

      Art Galleries Show all on map »
      • Tower of David Museum - 0.36 mi
      • Rockefeller Archeological Museum - 0.90 mi
      • Israel Museum - 1.13 mi

    Transport

      Train stations Show all on map »
      • Jerusalem Central Bus Station - 1.36 mi
      • Malcha Train Station - 2.85 mi
      • Ramallah Bus Station - 8.89 mi

    Hospitals

      Hospitals Show all on map »
      • Hadassah Hospital on Mount Scopus - 1.38 mi
      • Hadassah Ein Kerem Hospital - 4.35 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Jerusalem Botanical Garden - 1.45 mi
      • Tisch Family Zoological Gardens Biblical Zoo - 3.25 mi

    Other attractions

      Shopping Center Show all on map »
      • Mamilla Open Mall - 575 f
      Historical Buildings Show all on map »
      • Church of the Holy Sepulcher - 0.44 mi
      • St. Jones Baptist Church - 0.45 mi
      • Church of All Nations - 1.03 mi
      • St. Catherine's Church - 5.10 mi
      • Church of the Nativity - 5.15 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Dome of the Rock - 0.78 mi
      Colleges and Universities Show all on map »
      • The Hebrew University of Jerusalem - 1.32 mi
      • The Hebrew University of Jerusalem- Mount Scoups - 1.72 mi
      • Bethlehem University - 4.54 mi
      • Birzeit University - 12.74 mi
      Theatres Show all on map »
      • Al Kasaba Theatre & Cinematheque - 8.76 mi
      Other Show all on map »
      • Moses Montefiore Windmill - 0.23 mi
      • Time Elevator Jerusalem - 0.25 mi
      • The Great Synagogue - 0.33 mi
      • Jaffa Gate - 0.34 mi
      • Zion Square - 0.37 mi
      • Mishkenot Sha'ananim - 0.41 mi
      • Damascus Gate - 0.51 mi
      • Via Dolorosa - 0.66 mi
      • Western Wall - 0.70 mi
      • Mahne Yehuda Market - 0.79 mi
      • Knesset Israeli Parliament - 0.99 mi
      • Garden of Gethsemane - 1.12 mi
      • Mount of Olives - 1.18 mi
      • Holyland Model of Jerusalem - 2.41 mi
      • Yad Vashem - 2.64 mi
      • Rachel's Tomb - 4.19 mi
      • Manger Square - 5.14 mi
      • Umar Mosque - 5.14 mi
      • The Milk Grotto - 5.17 mi
      • Solomon Pools - 6.92 mi
      • UNESCO - 8.51 mi
      • Khalil Sakakini Cultural Center - 8.51 mi
      • British Council - 8.76 mi
      • Al Bireh Municipality - 8.79 mi
      • Al Manara Square - 8.87 mi
      • Friends Boys School - 8.90 mi
      • Goethe Institute - 8.94 mi
      • Mukataa - 9.32 mi

Waldorf Astoria By Hilton Jerusalem

26-28 Agron Street, Jerusalem, 9419008, Israel