Orient Jerusalem By Isrotel Exclusive Collection
3 Emek Refa'im Street, Jerusalem, 9310402, Israel
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3 Emek Refa'im Street, Jerusalem, 9310402, Israel
Featuring a wellness area and two swimming pools, Orient by Isrotel Exclusive offers accommodations in Jerusalem, 0.9 mi from the city center. The Western Wall and the Church of the Holy Sepulcher are both 1.2 mi away. The property features free WiFi. Every room at this hotel is air conditioned and is equipped with a flat-screen TV. Some rooms have a seating area for your convenience. Some rooms feature a balcony. Every room comes with a private bathroom. A restaurant and a bar are at guests' disposal. The wellness center includes sauna, hot tub, hammam and fitness facilities. Guests can also enjoy an indoor and a seasonal outdoor swimming pool. Orient by Isrotel Exclusive is a 5-minute walk from Jerusalem's First Station entertainment area. Ben Gurion Airport is 34 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Cycling
  • Heating
  • Fax/photocopying
  • Snack bar
  • On-site parking
  • indoor pool
  • kids club
  • outdoor pool
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Happy Hour
  • Non-Smoking Rooms Available
  • Rooftop pool
  • Wine/champagne
  • Fruits
  • Outdoor furniture
  • Yoga classes
  • Temporary art galleries
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Takeout dining services available
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Valet parking (charges may apply)
  • Kid-friendly dining
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stayed in September, 2026
Guest Score 9 out of 10
Wonderful
‏המלון הרגיש במרמה מאוד מאוד גבוהה היה בו את כל מה שרצינו ויותר חדרים היו נקיים מאוד המיקום היה פגז היה קל להגיע אליו
‏ספציפית מהחוויה שלנו העובדים בקבלה היו לא נעימים כל כך וגרמו לנו לחכות בלי שום סיבה ובלי אפילו להגיד לנו שכמה שניות הם יתפנו אלינו בנוסף כשביקשנו מגבות מהקבלה לא קיבלנו אותם בכלל וגם לא היה שום מענה ל late checkout למרות שכבר בצ צ׳ק אין ביקשנו פרטים לגבי זה ורק מרחו אותנו עד סוף השיהות שלנו
stayed in September, 2026
Guest Score 3 out of 10
Poor
בריכה נחמדה וארוחת בוקר לא רעה
המזגן בחדר נכבה כל 2 דקות. לא, לא מדובר בהשהיה - היינו צריכים לקום מהמיטה במהלך הלילה כל 2 דקות כדי להדליק אותו ולכן פשוט לא יכלנו לישון בכלל. דיברנו עם הקבלה ונאמר לנו שאין איש אחזקה זמין לטפל בבעיה. בנוסף היו שיפוצים צמוד לחדר שלנו ולכן היה רעש במהלך היום. בנוסף, התקשרנו לקבלה לבקש כוס חלב בשביל קפה ואמרו לנו שיחזרו אלינו מהרום סרוויס, זה קרה אבל אחרי למעלה משעה ולכן זה כבר לא היה רלוונטי. אגב, אם רוצים להזמין קפה הפוך זה עולה 20 ש״ח פלוס ״דמי שירות״ של 15 ש״ח (האם מדובר בשליח של וולט….) - כלומר סה״כ 35 ש״ח לכוס קפה. בקיצור, אכזבה. בעיקר שהגענו ללילה אחד שהיה יקר מאוד ביחס לתמורה, ועוד בשביל לחגוג יום הולדת. חוץ מזה הכל בסדר.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Amazing location, quiet territory even with construction outside the hotel you don’t hear noise at all. Good breakfast and clean room.
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Lovely hotel
There was construction nearby so not so pleasant to walk around
stayed in August, 2026
Guest Score 7 out of 10
Good
Beautiful top floor pool Lovely view from top floor Nice spacious room
I would have liked more shaded places to sit by the top floor pool. I would have liked a larger indoor pool. I would have liked not to find a cockroach on the staircase on the way to my room one of the days. I would have liked a new shower cap everyday ( i got only one the first day and i used it and it wasn't replaced).
stayed in August, 2026
Guest Score 8 out of 10
Very Good
modern and beautiful. Concierge was helpful. Very ellegant.
The pool closed way to early and because of that we were not able to enjoy the amenities enough. Should could have been better. Not having a regular height shower (only rain and hand held) made showering difficult for us women when avoiding getting out hair wet each day. Would have liked more area to open the luggage. Room was a bit tight. Shabbat package should have included free drinks throughout the day. It got very expensive and the drinks were very small.
stayed in August, 2026
Guest Score 8 out of 10
Very Good
ארוחת בוקר מצויינת , הצוות נחמד מאוד, החדר מרווח, נקי.
פעמיים קרה שביקשנו משהו משירות חדרים והיינו צריכים להזכיר להם עד שהגיע.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
amazing
the pillows
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Luxury stay in a great location in Jerusalem. Amazing facilities, the pool is waw, best breakfast I ever had in hotel.
Nothing.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Lovely decor, helpful staff,
Beds not properly made, with top of sheets folded down/ Should have a spread to protect from shoes. Also the room had some broken fixtures that needed tending
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Most beautiful hotel. Incredible view
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Breakfast was great.
There was no desk or chair in my room. Possibly a bad choice on my part and next time I will be sure I am in a room with desk and chair.
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
not much
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Well laid out
Construction nearby Not their fault
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
nice large bathroom, good breakfast
the bedding was not changed, even when it was dirty
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location was great. The gym and indoor pool were just what we needed. Breakfast was great!
For the price of our stay it's very upsetting to be charged at all for parking and such a high amount!
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Very modern but elegant. Breakfast was great.
Nothing
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Very friendly stuff
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Great pool.
the bathroom door is awkward, when it is open it is hard to walk across it.
Guest reviews
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Area information

    Airports Show all on map »

    • Ben Gurion Airport - 26.34 mi
    • Mendez - 31.83 mi
    • Bar Yehuda Airfield - 32.00 mi
    • Sde Dov Airport - 35.29 mi

    Museums

      Art Galleries Show all on map »
      • Tower of David Museum - 0.71 mi
      • Israel Museum - 1.18 mi
      • Rockefeller Archeological Museum - 1.41 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Jerusalem Botanical Garden - 1.28 mi
      • Tisch Family Zoological Gardens Biblical Zoo - 2.92 mi

    Hospitals

      Hospitals Show all on map »
      • Hadassah Hospital on Mount Scopus - 1.85 mi
      • Hadassah Ein Kerem Hospital - 4.32 mi

    Transport

      Train stations Show all on map »
      • Jerusalem Central Bus Station - 1.91 mi
      • Malcha Train Station - 2.42 mi
      • Ramallah Bus Station - 9.63 mi

    Other attractions

      Shopping Center Show all on map »
      • Mamilla Open Mall - 0.67 mi
      Historical Buildings Show all on map »
      • St. Jones Baptist Church - 0.78 mi
      • Church of the Holy Sepulcher - 0.90 mi
      • Church of All Nations - 1.30 mi
      • St. Catherine's Church - 4.38 mi
      • Church of the Nativity - 4.43 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Dome of the Rock - 1.07 mi
      Colleges and Universities Show all on map »
      • The Hebrew University of Jerusalem - 1.49 mi
      • The Hebrew University of Jerusalem- Mount Scoups - 2.32 mi
      • Bethlehem University - 3.86 mi
      • Birzeit University - 13.47 mi
      Theatres Show all on map »
      • Al Kasaba Theatre & Cinematheque - 9.50 mi
      Other Show all on map »
      • Mishkenot Sha'ananim - 0.38 mi
      • Moses Montefiore Windmill - 0.53 mi
      • The Great Synagogue - 0.72 mi
      • Jaffa Gate - 0.74 mi
      • Time Elevator Jerusalem - 0.91 mi
      • Western Wall - 0.94 mi
      • Via Dolorosa - 1.04 mi
      • Zion Square - 1.07 mi
      • Damascus Gate - 1.07 mi
      • Knesset Israeli Parliament - 1.26 mi
      • Garden of Gethsemane - 1.38 mi
      • Mahne Yehuda Market - 1.42 mi
      • Mount of Olives - 1.43 mi
      • Holyland Model of Jerusalem - 2.10 mi
      • Yad Vashem - 2.73 mi
      • Rachel's Tomb - 3.51 mi
      • Manger Square - 4.42 mi
      • Umar Mosque - 4.43 mi
      • The Milk Grotto - 4.45 mi
      • Solomon Pools - 6.31 mi
      • UNESCO - 9.25 mi
      • Khalil Sakakini Cultural Center - 9.25 mi
      • British Council - 9.50 mi
      • Al Bireh Municipality - 9.53 mi
      • Al Manara Square - 9.61 mi
      • Friends Boys School - 9.64 mi
      • Goethe Institute - 9.67 mi
      • Mukataa - 10.06 mi

Orient Jerusalem By Isrotel Exclusive Collection

3 Emek Refa'im Street, Jerusalem, 9310402, Israel