Sheraton Zagreb Hotel
Kneza Borne 2, Zagreb, 10000, Croatia
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Kneza Borne 2, Zagreb, 10000, Croatia
Set in the heart of Zagreb, this elegant 5-star hotel is 1640 feet from the Main Train Station and 0.6 mi from the Main Square. It offers air-conditioned rooms with mini-bars, cable and satellite TV. The Sheraton Zagreb offers free access to the heated indoor swimming pool and the gym at the Health Club. All rooms and suites at Sheraton Zagreb have working desks and a comfortable seating area. Some feature marble bathrooms as well as tea and coffee making facilities. Wi-Fi is provided free of charge in the entire hotel. Guests can sample Croatian and international cuisine at the restaurant and enjoy some snacks and beverages at Café Imperial or the Piano Bar. In the summertime, dinners can be served on the outdoor terrace, boasting a view over Zagreb's center. The Sheraton is within easy walking distance to shops, outdoor cafés and cultural attractions of Zagreb.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Casino
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Heating
  • On-site parking
  • mini bar
  • indoor pool
  • shuttle service
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Croatian
  • Italian
  • Non-Smoking Rooms Available
  • Slippers
  • Carpeting
  • Smoke alarms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Sleep comfort items
  • Accessible toilet
  • Desk/workspace available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
very clean and quite and staff very nice
location of hotel to be able to walk to see the city
stayed in September, 2026
Guest Score 8 out of 10
Very Good
NIce room
Location
stayed in September, 2026
Guest Score 7 out of 10
Good
Descent location
Out-dated room and some items are worn down. Noisy AC fan even at its lowest setting.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The staff was exceptional
The garbage was not emptied when the room was cleaned.
stayed in September, 2026
Guest Score 8 out of 10
Very Good
The sauna, the gym, the service form the lobby staff
No real space to lie in the sun properly
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Great location and friendly staff, used the pool and sauna, didn’t have breakfast included with room but paid for one. If you are hungry it’s well worth it as there is a lot to choose from including eggs to order from the wait staff and good cappuccino coffee. The room was comfortable, spacious, and quiet during the night, no issues with sound to disturb sleep, and the bed was comfortable.
Nothing. But if the carpet was replaced with flooring would be better.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Our first stay of the two - with a weekend away -- was fantastic. The room on the fourth floor was close to the elevator but quiet, it was exceptionally clean and cleaned well every day. The evening housekeeper Jackie was an absolute angel, and Milos at the hotel bar a great bartender, very personable. Breakfast was terrific, and the eggplant parmigiana at the hotel restaurant out of this world. The pool was great.
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
Milos at the hotel bar is a great bartender. The pool was still good, and so was the breakfast.
We stayed at this property twice, with a weekend elsewhere. The first stay was flawless. The second -- for exactly the same type room for the exactly the same price -- not nearly as good, more like a dingy copy of the first. The room on the second floor was very far from the elevators, the carpet in the hallways was threadbare (someone is going to trip over the hole in the carpet one day), the housekeeping slipshod, the wall mounted shampoos kept falling off and breaking in the tub -- and while there were two bathrobes, there was only one bathrobe hook. And even the same dish at the hotel restaurant, which was stunning the week before, was terrible the second time.
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
The second shift bar staff were AMAZING!!
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
room was very comfortable, especially the bed, pillows. breakfast had a good choice of food, beverages location was fine
glass door at the staircase going from floor to floor didn't have a warning sign, label. I accidently bumped into it, no injury, but a sign indicating that it is glass would help.
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Everything was fine, no complaints. Good room size, clean, excellent breakfast.
I had to wait at check-in for about 10-15 mins. There was just one clerc and some inconsiderate clients in front of me who wanted answers on all tourist-related information about Zagreb. The staff member answered all of them...but the line was getting bigger and bigger. The hotel should have more people at check-in or a special person for handling tourist-related information.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
I had a great room, I was upgraded to the Executive suite for business and it was fantastic.
Honestly, I don't think there is anything that I didn't like. The staff was friendly, the breakfast was great, I had meetings in a private room, in the bar and in the restaurant. I didn't leave the hotel for 3 days as it really had everything I needed. I will definitely coming back again.
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
- Great spa and pool facilities available free of charge for guests, with wide opening hours - Excellent breakfast, with food options among the most diverse I have seen at hotels (including also an a la carte menu) - Most staff members were quite polite and cordial
- The rooms and building are quite functional and clean, but there is an overall feeling of oldness and outdatedness (does not detract much from the experience though)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Clean and modern
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
There is a nice bar.
The Shampoo and Conditioner fell off the wall (it was attached with tape), and my towel had a hole in it. I did not feel 5 star quality at this hotel. The staff did not have anything to say but that they are sorry for the inconvenience.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
One of the best hotels
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
I'd like you to have more gym equipment
The room
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Clean for our one night stay
Just a little older on decor but really clean
stayed in July, 2026
Guest Score 7 out of 10
Good
Nice staff. Good breakfast. The bed is comfortable.
Everything looks old. The hallway carpet is smelly. The bathroom door is so old and makes noise when closing.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
We had a 1 night stop in Zagreb and we needed a hotel near the bus station. The hotel is nice with nice staff. Breakfast selection is nice and the room was comfortable. The hotel is about 15 minutes walk - 5 minutes drive from the main bus station. It was also about 10 minutes walk from the old center.
Nothing
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Area information

    Airports Show all on map »

    • Zagreb Pleso Airport - 6.04 mi

    Transport

      Train stations Show all on map »
      • Zagreb Central Station - 0.35 mi
      • Zagreb Main Bus Station - 0.57 mi
      • Zagreb West Station - 1.06 mi

    Museums

      Art Galleries Show all on map »
      • Archaeological Museum Zagreb - 0.41 mi
      • Croatian Sports Museum - 0.48 mi
      • Klovicevi Dvori Gallery - 0.70 mi
      • Museum of Broken Relationships - 0.75 mi
      • Arts and Crafts Museum in Zagreb - 0.77 mi
      • Croatian History Museum - 0.77 mi
      • The Croatian Museum of Naive Art - 0.77 mi
      • Mimara Museum - 0.81 mi
      • Ethnographic Museum in Zagreb - 0.85 mi
      • Croatian Natural History Museum in Zagreb - 0.88 mi
      • Zagreb City Museum - 0.88 mi
      • Technical Museum in Zagreb - 0.99 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Drazen Petrovic Memorial Center - 0.49 mi
      • The Gothic Cathedral - 0.71 mi
      • Lotrscak Tower - 0.74 mi
      Famous Streets Show all on map »
      • Ilica Street - 0.49 mi
      • Tkalciceva Street - 0.79 mi
      National Parks Show all on map »
      • Ribnjak Park - 0.67 mi
      • Opatovina Park - 0.74 mi
      Historical Buildings Show all on map »
      • Zagreb Cathedral - 0.71 mi
      • Croatian Parliament Building - 0.76 mi
      • St. Mark's Church in Zagreb - 0.78 mi
      Theatres Show all on map »
      • Croatian National Theatre in Zagreb - 0.72 mi
      Rivers and Lakes Show all on map »
      • Bundek Lake - 1.55 mi
      Things to do Show all on map »
      • Zagreb Fair - 1.58 mi
      Golf Courses Show all on map »
      • Golf & Country Club Dolina kardinala - 1.58 mi
      • Dolina Kardinala Golf & Country Club - 1.58 mi
      Other Show all on map »
      • Branimir Centre - 731 f
      • Art Pavillion in Zagreb - 0.29 mi
      • Ban Jelacic Square in Zagreb - 0.49 mi
      • Dolac Market - 0.56 mi
      • Cvjetni Centre - 0.59 mi
      • Croatian State Archives in Zagreb - 0.70 mi
      • Zagreb Stone Gate - 0.71 mi
      • Zagreb Funicular - 0.72 mi
      • Strossmayer Promenade in Zagreb - 0.73 mi
      • Sveucilite u Zagrebu - 0.73 mi
      • Banski Dvori - 0.80 mi
      • Fakultet elektrotehnike i racunarstva - 0.81 mi
      • Atelier Mestrovic - 0.86 mi
      • Kaptol Centre - 0.91 mi
      • Centar Kaptol - 0.93 mi
      • Zeljeznicka Postaja Maksimir - 1.00 mi
      • Filozofski fakultet - 1.00 mi
      • The Glyptotheque of the Croatian Academy of Sciences and Arts - 1.06 mi
      • Zagreb Dom Sportova - 1.57 mi
      • Svetice rekreacijski centar - 1.59 mi

Sheraton Zagreb Hotel

Kneza Borne 2, Zagreb, 10000, Croatia