Sheraton Zagreb Hotel
Kneza Borne 2, Zagreb, 10000, Croatia
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1 Room With 2 Adults Change Search
Room
Room
Address
Kneza Borne 2, Zagreb, 10000, Croatia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Casino
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Heating
- On-site parking
- mini bar
- indoor pool
- shuttle service
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Croatian
- Italian
- Non-Smoking Rooms Available
- Slippers
- Carpeting
- Smoke alarms
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Sleep comfort items
- Accessible toilet
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Zagreb Pleso Airport - 6.04 mi
Museums
- Archaeological Museum Zagreb - 0.41 mi
- Croatian Sports Museum - 0.48 mi
- Klovicevi Dvori Gallery - 0.70 mi
- Museum of Broken Relationships - 0.75 mi
- Arts and Crafts Museum in Zagreb - 0.77 mi
- Croatian History Museum - 0.77 mi
- The Croatian Museum of Naive Art - 0.77 mi
- Mimara Museum - 0.81 mi
- Ethnographic Museum in Zagreb - 0.85 mi
- Croatian Natural History Museum in Zagreb - 0.88 mi
- Zagreb City Museum - 0.88 mi
- Technical Museum in Zagreb - 0.99 mi
Click here to leave your opinion >>
Anand (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great location. Walkable to other areas in the city center. Hotel amenities were very nice. Good parking and a good breakfast.
MING (Couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
The location was good. Check in was easy. Front desk was helpful. The bed was supportive and comfortable.
The room is on the smaller side.
Wayne (Couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
The staff were indifferent. I received incorrect information.
Milan (Family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Perfect location. Great hotel, staff, breakfast. The room was comfy at least...
Nothing to dislike
Roberto (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
One of the best stays we’ve ever had! A huge thank you to Nenad, our concierge, who went above and beyond with wonderful suggestions for exploring Zagreb. We are so grateful for his help and the kindness of the entire team. We can't wait to come back!
Sverre (Solo Traveler)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The room was large and pleasant. There was a safe in the room which is important for me. The breakfast was excellent and there was sufficient seating for many guests. The hotel was within walking distance from the city center and several tramlines ran along the street outside or close by.
Hotel wi-fi was not password protected which my employer has listed as a security liability. I am partially deaf and the receptionist became irritated over having to repeat himself - he may not have noticed my hearing aid.
Dona (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The best hotel in Zagreb.
The staff was super friendly and helpful.
Can’t wait to visit again ??
Spring (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything is perfect ?
Komarowsky (Group Traveler)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The hotel is nicely situated in the city centre, but far enough for a normal car traffic so you are not in the pedestrian area. Some 10 minutes to the main square. The hotel has a really big garage where you can park your car, although it's really expensive (20 euro per day). The hotel is big and has a small but functional spa area, although the pool was not working. The Wifi was good and the room was spacious, the only issue is that you cannot open the window so the air can get a bit stale. The breakfast was superb! There's a huge variety and you can also order additional items from the menu and the staff is really polite and fast.
For this type of hotel, the spa area is a bit small and has basically only two saunas, as well as the pool, which unfortunately didn't work, and no one informed us about it beforehand. It's an OK thing that the hotel offers free transfer to their other hotel (Westin) where the guest can use their pool free of charge, which is some 10 minutes by car. Unfortunately, the pool in another hotel is not up to the Sheraton standard that we expected.
Michele (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
That’s so lovely to hear ? What a gift when people truly elevate a stay.
Here’s a polished, warm review you can post on Google, TripAdvisor, or Marriott:
⸻
We had a wonderful stay at the Sheraton Zagreb Hotel, and the highlight of our visit was the exceptional service from Javana and Darko.
From the moment we arrived, they went above and beyond to make us feel welcome and cared for. Their warmth, professionalism, and genuine kindness truly made our stay special. They were attentive without being intrusive, helpful with every request, and always greeted us with a smile.
Travel is always about the people you meet, and Javana and Darko made Zagreb feel even more magical for us. Because of them, our experience wasn’t just comfortable — it was memorable. Thank you ?
Roman (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
parking price overnight is a bit exaggerated
Imelda (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything is good near for everything what we need ❤️ ❤️
Nothing
Ioannis (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Breakfast was rich
Bed very comfortable
Service by the Staff excellent
Georgina (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Excellent
Pejić (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Our stay at the Sheraton Zagreb as a family of four was truly excellent from start to finish. Everything worked smoothly and effortlessly, which is exactly what you hope for when traveling with adolescents.
The staff stood out in the best possible way: professional, attentive, and genuinely kind. From the front desk to housekeeping, everyone made us feel welcome and comfortable.
Breakfast deserves special mention. The selection was generous, fresh, and well organised, but what really made the difference was the human touch. Breakfast was another highlight of our stay. The menu is thoughtfully designed, with both classic options and dishes that feel carefully prepared, not generic. The Eggs Benedict were outstanding. The Benedict with smoked ham was perfectly balanced — soft, well-poached eggs, a rich but not heavy Hollandaise, and excellent quality ham. The Benedict with smoked salmon was just as good, fresh and delicate, with flavours that worked beautifully together. Both dishes felt restaurant-quality rather than standard hotel breakfast fare.
It was clear that attention was paid not only to variety, but to taste and preparation. Combined with the calm atmosphere and the care of the breakfast staff, mornings at Sheraton Zagreb are something we genuinely look forward to now.
Dragica, who works in the breakfast restaurant, was exceptional. Warm, attentive, and thoughtful, she noticed details before we even had to ask. She treated our boys with such kindness and made our mornings feel calm and pleasant, not rushed. That kind of care stays with you long after you leave.
The room was spacious, clean, and well prepared for a family stay. Beds were comfortable, the bathroom spotless, and the overall atmosphere quiet and restful. The hotel’s location also made everything easy for us.
This was one of those stays where you feel genuinely taken care of.
There was nothing we didn’t like. Everything met or exceeded our expectations.
Kathleen (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Room was clean and comfortable. Extra chairs were comfortable. Bathroom was excellent. Room service was quick and tasty. Staff were professional, pleasant and very, very nice. Location in the city was great!
I had no complaints
Eugenia (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The facilities were amazing, great location friendly staff, I would recommend it!
AsjaCK (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Sheraton is alway wonderfull!
N/A
Editha (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The coffee shop. The foods were delicious .
The bathroom was too small .
Deanna K. B. (Group Traveler)
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Rooms were nice and the other room got upgraded. Food was good especially their Tomassino restaurant. Staff at the restaurant were also nice. Room was prepared early so we were able to check in early.
Reception and concierge did not live up to expectations for a hotel holding the brand Sheraton. Reception did not greet us so pleasantly upon check-in, gave us a heart attack because the other room reservation was not found under my name and no one mentioned what time or where breakfast was. Concierge barely had any umbrellas when it rained one night and was unapologetic. How does Sheraton not have any umbrellas for their guests? As much as you wanted to stay in the hotel lobby, I didn’t want to the vibe of the staff was a bit off. Felt like they didn’t want you there. They do not know how to greet their guests. For this reason not coming back here
Thank you for your information!
Area information
- Zagreb Pleso Airport - 6.04 mi
- Zagreb Central Station - 0.35 mi
- Zagreb Main Bus Station - 0.57 mi
- Zagreb West Station - 1.06 mi
- Archaeological Museum Zagreb - 0.41 mi
- Croatian Sports Museum - 0.48 mi
- Klovicevi Dvori Gallery - 0.70 mi
- Museum of Broken Relationships - 0.75 mi
- Arts and Crafts Museum in Zagreb - 0.77 mi
- Croatian History Museum - 0.77 mi
- The Croatian Museum of Naive Art - 0.77 mi
- Mimara Museum - 0.81 mi
- Ethnographic Museum in Zagreb - 0.85 mi
- Croatian Natural History Museum in Zagreb - 0.88 mi
- Zagreb City Museum - 0.88 mi
- Technical Museum in Zagreb - 0.99 mi
- Drazen Petrovic Memorial Center - 0.49 mi
- The Gothic Cathedral - 0.71 mi
- Lotrscak Tower - 0.74 mi
- Ilica Street - 0.49 mi
- Tkalciceva Street - 0.79 mi
- Ribnjak Park - 0.67 mi
- Opatovina Park - 0.74 mi
- Zagreb Cathedral - 0.71 mi
- Croatian Parliament Building - 0.76 mi
- St. Mark's Church in Zagreb - 0.78 mi
- Croatian National Theatre in Zagreb - 0.72 mi
- Bundek Lake - 1.55 mi
- Zagreb Fair - 1.58 mi
- Golf & Country Club Dolina kardinala - 1.58 mi
- Dolina Kardinala Golf & Country Club - 1.58 mi
- Branimir Centre - 731 f
- Art Pavillion in Zagreb - 0.29 mi
- Ban Jelacic Square in Zagreb - 0.49 mi
- Dolac Market - 0.56 mi
- Cvjetni Centre - 0.59 mi
- Croatian State Archives in Zagreb - 0.70 mi
- Zagreb Stone Gate - 0.71 mi
- Zagreb Funicular - 0.72 mi
- Strossmayer Promenade in Zagreb - 0.73 mi
- Sveucilite u Zagrebu - 0.73 mi
- Banski Dvori - 0.80 mi
- Fakultet elektrotehnike i racunarstva - 0.81 mi
- Atelier Mestrovic - 0.86 mi
- Kaptol Centre - 0.91 mi
- Centar Kaptol - 0.93 mi
- Zeljeznicka Postaja Maksimir - 1.00 mi
- Filozofski fakultet - 1.00 mi
- The Glyptotheque of the Croatian Academy of Sciences and Arts - 1.06 mi
- Zagreb Dom Sportova - 1.57 mi
- Svetice rekreacijski centar - 1.59 mi
Airports Show all on map »
Transport
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Museums
Art Galleries Show all on map »
Other attractions
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Sheraton Zagreb Hotel
Kneza Borne 2, Zagreb, 10000, Croatia