Aldemar Royal Mare
Limenas Hersonissou, Hersonissos, 70014, Greece
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Room
Room
Address
Limenas Hersonissou, Hersonissos, 70014, Greece
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Water sports
- Children's playground
- Billiards
- Table tennis
- Canoeing
- Packed lunches
- Cycling
- Fax/photocopying
- Diving
- Squash
- Mini golf
- Beachfront
- Evening entertainment
- On-site parking
- indoor pool
- kids club
- outdoor pool
- 24-hour security
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Horseback Riding
- Live entertainment
- Massage services
- Restaurant(s)
- Snorkeling
- Sun Deck
- Wind Surfing
- Daily Housekeeping
- Convenience Store
- Non-Smoking Rooms Available
- Indoor play area
- Wine/champagne
- Fruits
- Strollers
- Outdoor furniture
- Light therapy
- Kids' pool
- Bike tours
- Smoke alarms
- Fire extinguishers
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- Currency exchange service
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Indoor Tanning
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Heraklion Airport - 11.27 mi
Museums
- Lixnostatis Folk Museum - 2.54 mi
- Homo Sapiens Museum - 9.39 mi
- Nikos Kazantzakis Museum - 11.79 mi
- Natural History Museum of Crete - 12.62 mi
- Battle of Crete Museum - 13.62 mi
- Iraklion Archaeological Museum - 13.70 mi
- Heraklion Archaeological Museum - 13.71 mi
- The Natural History Museum of Crete - 14.08 mi
- Historical museum of Crete - 14.09 mi
- Archaeological Museum of Sitia - 20.92 mi
- Archaeological Museum - 21.29 mi
- Lychnostatis Open Air Museum - 23.38 mi
- El Greco Museum - 24.00 mi
Click here to leave your opinion >>
Melanie (Couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
The hotel offers impressively large rooms with plenty of space to relax, and the overall facilities are quite extensive, making it easy to find something to do during your stay. One highlight is the presence of a gym, which is a nice addition for those looking to stay active while on vacation. The layout of the hotel is expansive, and it gives the impression of a place that was once very luxurious and accommodating for a large number of guests.
Much of the hotel feels outdated and in need of a thorough renovation. The decor and amenities appear worn, and the gym equipment is old. Despite the size of the property, there isn’t enough space by the pool or at the beach for all guests, which makes it hard to find a comfortable spot. The restaurants were a disappointment, as they prioritize guests staying for a week or longer, leaving others with limited options. This significantly detracted from the overall experience, since we were completely surprised by that rule - it was nowhere mentioned on booking.com: Guests staying fewer than 7 nights are restricted from booking tables at the à la carte dinner restaurants. For breakfast and lunch at the specialty restaurant, access is limited to just once per stay. This wouldn’t have been such an issue if the hotel had been upfront about these limitations during the booking process. Unfortunately, we only learned about them upon check-in. When we raised the concern at reception, the staff member firmly reiterated the policy without offering any alternative or solution.
We did manage to dine at all the restaurants eventually by checking frequently for last-minute availability — but that’s not how anyone wants to spend their vacation. To make matters worse, the food in the Main Restaurant was mediocre at best and lacked variety or standout dishes.
Val (Family with young children)
stayed in October, 2024
Guest Score 8 out of 10
Very Good
Village feel, well laid out, good size, comfortable rooms
Nothing
Jonathan (Family with young children)
stayed in September, 2024
Guest Score 8 out of 10
Very Good
Food was great throughout, drinks and service very good, shout out to Maria at the pool bar and the entire staff at the main bar (fab cocktails) Grounds and gardens very nice but a bit dated/tired in places. Had a junior suite with mini pool and garden view villa for adult lads, v comfy beds, nice shower, plenty of room. Minibar restocked on request. Entertainment pretty good all week.
Hard to book the specialist restaurants as folks pre-book them weeks/months before arriving for their stay. Would be fairer to book on arrival imo. Did manage to get 2 lunches and a dinner booked which were all very nice. Occasionally rude/dismissive staff in the buffet restaurant. Sunbeds not comfortable really for a 5* and bit of a scramble to get beds after 11am. No conditioner in bathroom. No late checkout option available. You literally have to phone reception to get minibar refilled every day.
K-leigh (Couple)
stayed in August, 2024
Guest Score 7 out of 10
Good
Giorgio’s and Maria at the Kalypso pool bar were fantastic and attended to our every need. The food served at the buffet (especially lunch and dinner) was incredible - freshly grilled prawns, mussels, paella - could not fault it. The room was spacious, bathroom amenities were plentiful and good storage. The pools were lovely with plenty of sun loungers. The pan-Asian a la carte was phenomenal as was the brunch restaurant. All inclusive drinks lasted until 2am, could get pretty much any cocktails as well as other drinks (and lots of options of iced coffees etc). It was also great to see they had milk alternatives available even at the pool bars. The restaurants seemed very well versed on allergens too which was good to see.
Upon arrival our room had not been thoroughly cleaned - the soles of my feet were black with dirt having walked around the room for approx 5 minutes to get changed. Our minibar was also empty. I spoke to reception who fixed these things quickly but these are not issues you expect at a 5* resort. A few staff were cheerful but the vast majority clearly did not want to be there. The only snacks available outside of mealtime hours are hot dogs or the Crepe place. The food served at most of the a la cartes were sub-par, and I would even go as far as to say the food served at the main buffet restaurant was 10x better than most of the a a la cartes! It was so strange. We did not have great food at the beach restaurant (Calamari overcooked), the South American (braised beef was very chewy) or the Mediterranean (lobster overcooked). I also found it incredibly odd that there was no omelette ‘station’ at breakfast - every other 5* all inclusive I have visited has had the option of fresh omelettes cooked to order. The room only had 2 plug sockets, both were miles away from the bed. The A/C was also quite weak, and we would often wake up in the night rather warm. Our mini fridge was also never restocked - on one occasion I called reception to ask them to please restock it, they said they would, and 3 hours later they still hadn’t! Overall it wasn’t a terrible stay, and the negatives were generally only minor inconveniences, however it was a shame these appeared when you’re staying at a supposedly 5* ‘luxurious’ resort.
Darrell (Family with young children)
stayed in August, 2024
Guest Score 9 out of 10
Wonderful
a la carte restaurants excellent. buffet ok. pool great.
could do with more evening entertainment, and more 24/7 snacks, cocktails etc. disappointed with the spa. expensive and not very welcoming
David (Family with young children)
stayed in July, 2024
Guest Score 10 out of 10
Exceptional
excellent sports facilities, for those who don't just want to sit on the beach all day.
The food is so good (and all inclusive) that you will need to do some exercise during your stay.
Tennis courts, squash courts, gym, organised pilates/yoga/circuit sessions.
Air conditioned gym was nice and big.
Staff very helpful and friendly
Some of the gym equipment was dated, and had to pay 12 euro for squash and 15 euro for tennis, which perhaps should be included in the all-inclusive price.
Nikolaos (Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Mitsis Royal Mare Hotel is an unparalleled oasis of luxury and relaxation. From the moment you step into its elegant foyer, you're greeted with impeccable service and a warm ambiance that sets the tone for an unforgettable stay. The meticulously landscaped grounds, complete with lush gardens and glistening pools, create a serene atmosphere perfect for unwinding. The rooms are spacious, tastefully decorated, and equipped with all the modern amenities one could desire. The culinary experience is equally impressive, with a diverse range of dining options offering exquisite flavors from around the world. Whether you're indulging in a rejuvenating spa treatment, lounging on the pristine beach, or partaking in the numerous recreational activities, every moment at Mitsis Royal Mare Hotel is a true delight. Without a doubt, this gem along the Cretan coast exceeds all expectations, making it the ultimate destination for discerning travelers seeking luxury, comfort, and unparalleled hospitality.
Robert (Couple)
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
What a Beautiful complex so clean and tidy
Food was wonderful all the time
And the staff were exceptional especially Maria in the main restaurant
Too many cats in the main restaurant and bars and pool areas
Raimonda (Family with young children)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Anastasiia (Solo Traveler)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Mariana (Couple)
stayed in October, 2023
Guest Score 8 out of 10
Very Good
it was very silent and chill and the wifi was good for us to work
you can only book the alacarte restaurants once per week and they were always fully booked... the internal swimming pool and the outside jacuzzi could be warm
Maria (Solo Traveler)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Kathryn (Couple)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Roman (Family with young children)
stayed in September, 2023
Guest Score 2 out of 10
Poor
Olga (Couple)
stayed in September, 2023
Guest Score 4 out of 10
Disappointing
The resort is quite big, but that's all from positive things. you have to walk a lot up and down hill.
Sundays is very difficult to get - you have to wake up very early to get it. noone is overlooking for people who left their towels and left the beach. and the luck of sunbeds is around beach area and all pools.
Staff is very slow: on breakfast, you can wait a lot to get cutlery and coffee. often ask twice if you need water. you cann't get a water bottle anywhere there - only by glass.
during two nights we had 4 cocktails only. two tasted like soap - we couldn't drink it at all. And btw there was NO space in the bar in the evening so we had to sit next to the bar and still had to wait for a waitress (who was very slow bc too many ppl she had to serve).
Food is horrible. they are using not very quality products to prepare even greek salan (green tomatos in Greece! - shame on you!!!). we ordered room service and they bought raw salmon and uncooked french fries (had to pay 10 EUR to room service).
The cleanness wasn't great: my partner got a pillow that smelled smoke.
Lara (Family with young children)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Staff were professional and friendly.
Very clean and well maintained resort.
Daniel (Couple)
stayed in August, 2023
Guest Score 2 out of 10
Poor
The members of the team were the nicest of any hotel I have ever stayed at.
Given a room that we didn’t book, offered to move but pointless on a 2 night stay. Housekeeping rang the room telephone at 9am and entered waking us up. Paid guest tax twice. Treated differently in terms of restaurant reservations as we were only on a short stay.
Vida (Family with young children)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Anonymous (Couple)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Alun (Couple)
stayed in July, 2023
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Heraklion Airport - 11.27 mi
- Star Beach Water Park - 1.15 mi
- Aquaworld Aquarium - 1.20 mi
- Cretaquarium Thalassocosmos - 13.98 mi
- Lixnostatis Folk Museum - 2.54 mi
- Homo Sapiens Museum - 9.39 mi
- Nikos Kazantzakis Museum - 11.79 mi
- Natural History Museum of Crete - 12.62 mi
- Battle of Crete Museum - 13.62 mi
- Iraklion Archaeological Museum - 13.70 mi
- Heraklion Archaeological Museum - 13.71 mi
- The Natural History Museum of Crete - 14.08 mi
- Historical museum of Crete - 14.09 mi
- Archaeological Museum of Sitia - 20.92 mi
- Archaeological Museum - 21.29 mi
- Lychnostatis Open Air Museum - 23.38 mi
- El Greco Museum - 24.00 mi
- The Crete Golf Club - 1.57 mi
- The Crete Golf Club - 3.18 mi
- Porto Elounda Golf - 19.20 mi
- Porto Elounda Golf - 19.20 mi
- Koroibos Stadium - 12.68 mi
- Stadium Theodoros Vardinogiannis - 14.36 mi
- Pankritio Stadium - 15.47 mi
- Ammoudara Beach - 13.53 mi
- Psaromoura Beach - 21.12 mi
- University of Crete - 13.64 mi
- Church of St Mark - 14.11 mi
- Cathedral of St Minas - 14.64 mi
- Panagia Kera Church (in Kritsa) - 21.46 mi
- Malia Ruins - 5.65 mi
- The Minoan Palace of Knossos - 12.57 mi
- Knossos - 12.60 mi
- Lassithi Plateau - 12.69 mi
- Heraklion Public Garden - 12.76 mi
- Irakleio Harbour - 13.01 mi
- Heraklio Port - 13.37 mi
- Municipal Art Galery - 13.43 mi
- Venetian Walls and Tomb of Nikos Kazantzakis - 13.61 mi
- Koules - 13.73 mi
- Venetian Walls - 13.87 mi
- Morosini Fountain - 13.91 mi
- Loggia - 14.10 mi
- Labyrinth -Musical Workshop - 14.88 mi
- Spinalonga - 20.30 mi
- Patouhas - 20.71 mi
- Spinalonga Kalydon - 21.25 mi
- Agios Nikolaos Port - 21.46 mi
- Lato - 21.58 mi
- Kastri - 23.17 mi
- Arvi - 24.01 mi
Airports Show all on map »
Attractions/Entertainment
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Aldemar Royal Mare
Limenas Hersonissou, Hersonissos, 70014, Greece