Aldemar Cretan Village
Limenas Hersonissou, Hersonissos, 70014, Greece
US: +1 888-428-0763
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Room
Address
Limenas Hersonissou, Hersonissos, 70014, Greece
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Swimming Pool
- Garden
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Coffee shop
- Water sports
- Children's playground
- Billiards
- Table tennis
- Darts
- Packed lunches
- Cycling
- Heating
- Diving
- Mini golf
- Snack bar
- Shared lounge/TV area
- Beachfront
- Evening entertainment
- On-site parking
- kids club
- outdoor pool
- Poolside bar
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Game Room
- Horseback Riding
- Live entertainment
- Massage services
- Private Beach
- Restaurant(s)
- Snorkeling
- Sun Deck
- Wind Surfing
- Daily Housekeeping
- Convenience Store
- Non-Smoking Rooms Available
- Indoor play area
- Pool with view
- Salt-water pool
- Wine/champagne
- Outdoor furniture
- Fitness classes
- Kids' pool
- Sun loungers or beach chairs
- Bike tours
- Themed dinner nights
- Aerobics
- Bingo
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Invoices
- Access to health care professionals
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Entertainment services
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Bicycle rental (charges may apply)
- Shuttle service (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Heraklion Airport - 11.24 mi
Museums
- Lixnostatis Folk Museum - 2.62 mi
- Homo Sapiens Museum - 9.48 mi
- Nikos Kazantzakis Museum - 11.82 mi
- Natural History Museum of Crete - 12.60 mi
- Battle of Crete Museum - 13.59 mi
- Iraklion Archaeological Museum - 13.66 mi
- Heraklion Archaeological Museum - 13.67 mi
- The Natural History Museum of Crete - 14.05 mi
- Historical museum of Crete - 14.06 mi
- Archaeological Museum of Sitia - 20.99 mi
- Archaeological Museum - 21.36 mi
- Lychnostatis Open Air Museum - 23.38 mi
- El Greco Museum - 23.96 mi
Click here to leave your opinion >>
Mark (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
The location was excellent, unfortunately the recent storm that they had has taken half the beach but Im sure itll be rebuilt. The hotel was typically Grecian. The food in the main restaurant and speciality restaurant was excellent.
Amir (Family with Young Children)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
The crew was very helpful with gluten free food for my child.
Christian (Traveling as Couple)
stayed in October, 2023
Guest Score 2 out of 10
Poor
The staff was friendly and willing to help, but incompetent. The food was varied.
We were here from September 17th, 2023 to September 19th, 2023. This hotel is a typical tourist trap that advertises with old pictures. Some of the customer reviews are probably bought. It may also be that some guests don't want to admit it and put a good face on it. Nobody looked really happy there. We actually booked for a week. After 2 days we were fed up and left. (1) The drink selection was ridiculous. Nothing was fresh. The beer tasted bland, the wine was horrible and cheap. (2) The entire property was old and run down. It gave the impression that something had been built with EU money at some point and that it had been left to fall into disrepair ever since. It's like trying to cash in as long as you can. (3) The fitness room was an imposition. No disinfectant, contaminated and broken devices. We almost hurt ourselves because some parts were already so rusty. (4) Most of the things in our room were broken. Here's a brief overview of the bathroom, just as an example: Broken tiles, exposed pipes, crawling ants on the floor, unclean water, no functioning ventilation. (5) The room service stole money from us that was on the table. She wasn't supposed to go into the room because we had a "Do Not Disturb" sign on the door. When we reported it to the reception, they said succinctly that the cleaner probably thought it was a tip. (6) We rent bikes. These were so worn out that you could push through the rusted spokes with your thumb. The rest of the bikes were no better. I'm sure that the management will respond and appease this review. But there is nothing nice to talk about here. The entire complex would simply have to be demolished and rebuilt.
Carla (Traveling as Couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Jesse (Traveling as Couple)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Gerno (Family with Young Children)
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
We had an absolutely fantastic holiday in this all-inclusive resort in August 2023. We booked it directly via Booking.com. It is fully set up in Cretan style, also inside the rooms. This provides a very cosy atmosphere. Big plus is the direct access to a beautiful and clean private beach. No road splitting pool area and beach area - always direct access. The pools are sufficiently big to accommodate for all guests, with plenty of pool bars and an ISO certified cleanliness and safety protocol implemented. Food and drinks are really good (quality wines are from Mitsis owned wine cellars near Athens) and the all inclusive formula is well implemented in this resort. Last but not least to mention the people: they made our stay into an absolutely wonderful experience. Special thanks to Elena, Emilia and Catarina from the main restaurant and to Poppi and Nagy (the Resort's multilingual cocktail Master and our personal favorite bartender :-) from the cosy pool bar. And of course there is the Pink Wave International Animation team - absolutely outstanding, fantastic amazing evening shows and daytime entertainment! Thank you Robert (wow what a choreography!), Valentina, Filip (Mr Gasolina), Barbara (Bobbi!!!), Federico (One More Time), Alessandro, Emma, Maysam (our favorite and a great example to our daughters) and Jada.
The only point of criticism is the Italian animation team (Veraclub). They take over from the International Animation Team a few days of the week. Unfortunately they only run Italian spoken events during the day and present their evening shows only in Italian with mostly Italian music and references to Italian pop culture, thereby excluding the other international guests. These days you feel more like being in Roman Village instead of Cretan Village.
Comeaux (Family with Young Children)
stayed in August, 2023
Guest Score 5 out of 10
Fair
The staff was extremely friendly and responsive for the most part. The only issue I had is that I could not get the cleaning lady to clean in the morning so she kept waking us up during the after lunch nap.
The room has not been all that clean - i.e. floors. I have found two cockroaches during my 7-day stay. The room smelt very musty with or without the AC on. I doubt any facility can call itself 4-star if guests have to collect soiled toilet paper in bins instead of flushing them down the toilet. The food was tasteless. They make school-kitchen food from relatively descent materials. The fruit was unripe most of the time. ALSO my room, 1167 was one door down from a HUGE generator or AC unit - it was about the size of one bunaglow, and it made constant noise. Although it was a monotonous noise, I doubt it is good for anybody's hearing to be exposed to such noise for several days.
Mari (Family with Young Children)
stayed in August, 2023
Guest Score 6 out of 10
Pleasant
Very nice garden with lots of trees and flowers, nice seaview.
We loved the terrace of the main restaurant, it seemed newly renovated and had a nice view.
You could get freshly made pizza and creppes for a snack.
Buffee selection was very good, but unfortunately some of the food was lacking flavour.
Hotel staff was friendly.
This property is out of town, so there is nowhere to walk outside the hotel property.
There was a very strong smell of mold beside or under our double bed. We only stayed for two nights, but it was very disturbing (do not know if this was a problem in only our room).
There were many pools, but all of them were accessible by ladder (except one small childrens pool).
Maria (Family with Young Children)
stayed in August, 2023
Guest Score 4 out of 10
Disappointing
The sea is very clean and you can easily see lots of fish if you go snorkeling. The swimming pools were nice. Some (but not all) the staff at reception were kind and helpful. The food at the two restaurants (Beach Thalasso and La Pergola) was very good, but you can only visit each Restaurant once in a week, which you are not informed about when you book the resort, and you only discover it once you are there. The sunset is truly spectacular.
There was sistematically no available beach bed anywhere (neither on the beach nor by the pools) after 9:30-10 am, as people were living their beach towels on the beach bed to keep the space, something that should not be done according to the hotel policy, but frankly the hotel was not enforcing the policy. The resort was at its full capacity when we were there and it really feels like it tries to accommodate more people than what it can really manage. The food was okay but very little greek food per se, the problem is that the things are pretty much the same every day, there is no real variety and after a few days you get tired of it. The greek salad was tasteless to me, and the best thing was probably the pasta (but if you are italian and you go to Greece on vacation you really don't want to have to eat pasta there). Often the food was dirty (for example I would find milk drops in the cereal bowl from which everybody gets cereals for breakfast), evidence that the level of education and respect for others of the average person that comes to this village is quite low. The rooms were incredibly small, the pictures on the hotel website are so misleading! The wardrobe smelled of sweat from the previous occupants so we could not use it at all. The beds are uncomfortable and so are the pillows (they can be very low or very high). The cleaning ladies are quite lazy (some days they did not come, some others they came and left half of the mattress uncovered by the bed sheet, and we had to go to reception and complain). The bars serve very bad drinks, everything tastes of chlorine. There are no snacks or food at the bars. The beach is overall okay but once again the pictures on the website are misleading. The private beach is full of rocks, so it can be difficult to enter in the water. This resort is not cheap at all , and it's definitely not a 4 star. For me it was a 2 star resort which you pay for the price of a 4 star, so not worth it at all.
Miloš (Family with Young Children)
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
Food was superb. The facilities offered everything that we needed in a family vacation.
The ants were very persistent visitors.
Leoni (Family with Young Children)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
The beautiful surroundings
All guests put down towels and most sun beds were empty all day.
Craig (Family with Young Children)
stayed in August, 2023
Guest Score 7 out of 10
Good
Dobrila (Family with Young Children)
stayed in August, 2023
Guest Score 7 out of 10
Good
Irina (Family with Young Children)
stayed in July, 2023
Guest Score 5 out of 10
Fair
The location of the hotel on the beach, that's why I chose it. We received a bungalow in a quieter area, as I requested, I appreciated it. The food is ok, but we would have liked to eat Greek food as well. The dessert at the a la carte restaurant near the beach was very good, but the food seemed like a bad joke.
The cleaning in the room was not done well. In the 9 nights we stayed, the toilet bowl was never cleaned. The room is full of ants, probably if they cleaned it better this problem wouldn't exist. The mini bar is said to be filled every 3 days, but this does not happen either. It was extremely hot in the main restaurant. Too few sunbeds on the beach and at the pool. It was quite an adventure to find a sunbed. Everyone went in the morning, put something on the sunbeds to occupy it and came on the beach around lunch. This would not happen if there were more sunbeds. For our taste, the music from the pool/bar was sometimes too loud, we would have preferred no music at all. On the last day, we requested to check out 2 hours later to be able to sleep the child in the room, for this we payed 20-25 euros. For 9 paid nights, I think they could have given us 2 extra hours for free.
Bruno (Family with Young Children)
stayed in July, 2023
Guest Score 8 out of 10
Very Good
Grazina (Family with Young Children)
stayed in June, 2023
Guest Score 7 out of 10
Good
Ievgen (Family with Young Children)
stayed in June, 2023
Guest Score 9 out of 10
Wonderful
Amazing location, beach front. Food is really nice, Italian chief Is great. Special thanks for international animation team, great and incredible shows.
Good hotel for family holiday with kids.
The room was not the same as in the photo. Look like some rooms already after innovation and some old. We have old one. But generally it was comfortable and ok.
Very bad experience with photographers. There are sitting close to the reception, telling you that photoshoots are "free", very annoying and coming all the time during the meal time, on the pools and in the bars. Latter on, they told you, that 11 euro for one photo. We did like 100 photos, so they asked for 1000 euro and so on. So it's a scam. I agree it's can be paid, but not like 400 euro only for digital copy to your USB. (Without printing anything)
Dawid (Family with Young Children)
stayed in June, 2023
Guest Score 9 out of 10
Wonderful
Martin (Family with Young Children)
stayed in June, 2023
Guest Score 1 out of 10
Very Poor
The pizza lady was very nice. Otherwise good beach access, ok pools.
Booked a family room for my wife, 1 year old infant and myself. The room quite long and had only one window, leading to huge amounts of humidity being built up. You could see the mould on the walls (see photos), the air was disgusting. The air conditioning did not cool the air and just recycled the mouldy humid air. One of the worst rooms ive every experienced I am very angry my infant had to sleep here.
Aarne (Family with Young Children)
stayed in June, 2023
Guest Score 7 out of 10
Good
Good menu in restaurant, though a bit crowdy and noisy. Loved the pizza snack place. Pools were ok. Good that hotel is right beside the beachline and no road in between
Rooms were a bit moist and cold. In overall hotel needs refreshing, facilities and buildings worn out
Thank you for your information!
Area information
- Heraklion Airport - 11.24 mi
- Star Beach Water Park - 1.24 mi
- Aquaworld Aquarium - 1.29 mi
- Cretaquarium Thalassocosmos - 13.95 mi
- Lixnostatis Folk Museum - 2.62 mi
- Homo Sapiens Museum - 9.48 mi
- Nikos Kazantzakis Museum - 11.82 mi
- Natural History Museum of Crete - 12.60 mi
- Battle of Crete Museum - 13.59 mi
- Iraklion Archaeological Museum - 13.66 mi
- Heraklion Archaeological Museum - 13.67 mi
- The Natural History Museum of Crete - 14.05 mi
- Historical museum of Crete - 14.06 mi
- Archaeological Museum of Sitia - 20.99 mi
- Archaeological Museum - 21.36 mi
- Lychnostatis Open Air Museum - 23.38 mi
- El Greco Museum - 23.96 mi
- The Crete Golf Club - 1.62 mi
- The Crete Golf Club - 3.24 mi
- Porto Elounda Golf - 19.26 mi
- Porto Elounda Golf - 19.26 mi
- Koroibos Stadium - 12.72 mi
- Stadium Theodoros Vardinogiannis - 14.32 mi
- Pankritio Stadium - 15.43 mi
- Ammoudara Beach - 13.50 mi
- Psaromoura Beach - 21.07 mi
- University of Crete - 13.61 mi
- Church of St Mark - 14.07 mi
- Cathedral of St Minas - 14.61 mi
- Panagia Kera Church (in Kritsa) - 21.53 mi
- Malia Ruins - 5.73 mi
- The Minoan Palace of Knossos - 12.55 mi
- Knossos - 12.58 mi
- Heraklion Public Garden - 12.72 mi
- Lassithi Plateau - 12.79 mi
- Irakleio Harbour - 12.96 mi
- Heraklio Port - 13.33 mi
- Municipal Art Galery - 13.39 mi
- Venetian Walls and Tomb of Nikos Kazantzakis - 13.57 mi
- Koules - 13.69 mi
- Venetian Walls - 13.84 mi
- Morosini Fountain - 13.87 mi
- Loggia - 14.07 mi
- Labyrinth -Musical Workshop - 14.91 mi
- Spinalonga - 20.35 mi
- Patouhas - 20.80 mi
- Spinalonga Kalydon - 21.30 mi
- Agios Nikolaos Port - 21.53 mi
- Lato - 21.65 mi
- Kastri - 23.26 mi
- Arvi - 24.10 mi
Airports Show all on map »
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Aldemar Cretan Village
Limenas Hersonissou, Hersonissos, 70014, Greece