Kempinski Hotel Gold Coast City
Pmb 66 - Ministries Gamel Abdul Nasser Avenue Ridge - Accra, Accra, Greater Accra, Ghana
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
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Room
Address
Pmb 66 - Ministries Gamel Abdul Nasser Avenue Ridge - Accra, Accra, Greater Accra, Ghana
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Airport Shuttle
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Trouser press
- Packed lunches
- Cycling
- Fax/photocopying
- Snack bar
- Private check-in/check-out
- On-site parking
- outdoor pool
- Poolside bar
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Live entertainment
- Massage services
- Sun Deck
- Daily Housekeeping
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Pool with view
- Wine/champagne
- Fruits
- Outdoor furniture
- Fence around pool
- Fitness classes
- Personal trainer
- Kids' pool
- Sun loungers or beach chairs
- Temporary art galleries
- Bike tours
- Themed dinner nights
- Key access
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Free shuttle service
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Indoor parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Kotoka Airport - 3.93 mi
Click here to leave your opinion >>
Naveen (Business Traveler)
stayed in October, 2023
Guest Score 8 out of 10
Very Good
Oladeji (Family with Young Children)
stayed in October, 2023
Guest Score 8 out of 10
Very Good
Hotel location was fantastic and the architectural design of the hotel is fabulous.
The illumination of the rooms are not so good as it is warm white and has a single control which isn't much of an option or preference for most people in case they want a different lighting (white bulbs) or multiple controls in regulating it.
Peter (Business Traveler)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Nigerian cousins
Texi arrangements
Adenike (Business Traveler)
stayed in October, 2023
Guest Score 8 out of 10
Very Good
Affiba (Solo Traveler)
stayed in October, 2023
Guest Score 7 out of 10
Good
Facilities are pristine clean as usual.
Restaurant delivers a great service and breakfast is a definite plus.
Room service staff is exceptional
F&B is top notch
The Spa is a delight
I have stayed at Kempinski Accra several times over the past years. Check in takes way too much time.
Welcome warm towels/ fresh drinks would be a nice addition. The Lady in red just smiles to guests. She should be able to read the room and know when to correct shortfalls. There was a better one a few years ago. Hotel Management needs to improve the lighting in the rooms. Please add an option to have more light especially towards the entrance of the rooms. A
The Gallery does not live up to its promises. The Concierge does not pick up the phone. I have not been able to reach the concierge throughout my whole stay.
I have seen other Kempinski hotels in Africa deliver a better service. Overpriced in its current performance regarding attention to detail and customer experience.
Gursharan (Business Traveler)
stayed in September, 2023
Guest Score 5 out of 10
Fair
Staff was courteous
Housekeeping services were frustrating. Even after leaving request to clean room it was not done. Shuttle service from Hotel to Airport is not reliable. I was delayed by more than 20 minutes from scheduled time and then had to call Uber. I also have feeling that hotel has earmarked some rooms for travellers with discount from Booking.com, sort of you pay less you get less. Hey we get discount because we are making lot of bookings not that we are not able to pay/afford. Maybe I am wrong, It is for booking.com to check.
Mambury (Business Traveler)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Cynthia (Solo Traveler)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
The Kempinski Hotel exceeded all my expectations, providing a royal experience from the moment their airport shuttle picked me up to when it returned me to the airport. Their services, food, and customer service were unparalleled. Throughout my week-long stay, every staff member, including those from the Lady in Red service, room service, laundry service, poolside, drivers, porters, greeters, security, dining room, and front desk, displayed top-notch professionalism. It was the perfect stay for my first visit to Ghana.
While all interactions with the staff were exceptional, a few individuals truly stood out:
Shuttle Drivers:
- Hamza: I was all set and waiting at the airport when I arrived in Accra. I didn't have to lift a finger; Hamza cared for everything. He shared valuable information throughout my ride to the hotel and was incredibly informative! Thank you, Hamza, for your hospitality and welcoming me on my first visit to Africa!
- Noah: On my return trip to the airport, Noah's exceptional help and kindness in handling my heavy bags and ensuring my comfort while waiting were greatly appreciated. Thank you, Noah, for going above and beyond; I enjoyed it!
Dining Staff:
- Daniel: He provided valuable recommendations and checked on me during my dining experience, offering empathy and care. Thank you, Daniel, for caring and making my first and last visit to the dining room a pleasant experience!
- Richard: Attentive and accomplished, Richard even arranged a birthday cake for me, making my birthday trip memorable. Thank you, Richard, for your thoughtfulness and remembering to make my birthday memorable!
- Beverly: Beyond her duties, Beverly offered hair product recommendations and assistance, ensuring I looked my best during my stay. Thank you, Beverly, for exceeding your responsibilities to assist me with my hairstyle needs. Your knowledge will prove to be invaluable throughout my stay in Ghana!
My only suggestion would be for the hotel to sell those lovely branded bathrobes.
Reyhaan (Business Traveler)
stayed in September, 2023
Guest Score 7 out of 10
Good
Aondona (Business Traveler)
stayed in September, 2023
Guest Score 7 out of 10
Good
Leticia (Family with Young Children)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
The amnesties and excellent customer service
Unable to go to the gallery since it was closed during my stay
Charles (Traveling as Couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
The ambiance and the professionalism of the staff especially the checkin staff who were very friendly and courteous.
The curtain blinds did not close completely at night to prevent sun light in the room in early morning.
Fatih (Business Traveler)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
breakfast
Theresa (Family with Young Children)
stayed in September, 2023
Guest Score 6 out of 10
Pleasant
Dmytro (Business Traveler)
stayed in August, 2023
Guest Score 1 out of 10
Very Poor
Extortionists work in this hotel. We stayed at the hotel for 10 days and paid in full for the entire stay. We have spent over $7,000 during this time. But the hotel workers tried to charge us an extra $200. We refused to pay and they agreed with it. After that, without our knowledge, they approached our guest and deceived him for $200. Hotel staff steal money, don't stay here.
Gabriella (Business Traveler)
stayed in August, 2023
Guest Score 8 out of 10
Very Good
Kusi (Business Traveler)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Jonathan (Business Traveler)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Remco (Business Traveler)
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
Christian ()
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Kotoka Airport - 3.93 mi
- Accra Sports Stadium - 0.48 mi
- Black Star Square - 0.61 mi
- Tema Harbour - 15.75 mi
Airports Show all on map »
Other attractions
Stadiums, Arenas, and Racetracks Show all on map »
Other Show all on map »
Kempinski Hotel Gold Coast City
Pmb 66 - Ministries Gamel Abdul Nasser Avenue Ridge - Accra, Accra, Greater Accra, Ghana