Kempinski Hotel Gold Coast City
Pmb 66 - Ministries Gamel Abdul Nasser Avenue Ridge - Accra, Accra, Greater Accra, Ghana
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Address
Pmb 66 - Ministries Gamel Abdul Nasser Avenue Ridge - Accra, Accra, Greater Accra, Ghana
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Airport Shuttle
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Trouser press
- Packed lunches
- Cycling
- Fax/photocopying
- Snack bar
- Private check-in/check-out
- On-site parking
- outdoor pool
- Poolside bar
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Live entertainment
- Massage services
- Sun Deck
- Daily Housekeeping
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Pool with view
- Wine/champagne
- Fruits
- Outdoor furniture
- Fence around pool
- Fitness classes
- Personal trainer
- Kids' pool
- Sun loungers or beach chairs
- Temporary art galleries
- Bike tours
- Themed dinner nights
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Free shuttle service
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Indoor parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Kotoka Airport - 3.93 mi
Click here to leave your opinion >>
Philip (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Attentiveness of staff
Nothing
Welcome (Solo Traveler)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
.
Bernard took away our rooms for no reason. Poor communication from his Salea team
Nwakaego (Solo Traveler)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
The service was poor.
Kim (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Overall, our stay at the Kempinski Hotel Accra was a 5-star experience, made even better by the outstanding team members like Dede and Eunice. Their professionalism, kindness, and attention to detail truly set this hotel apart. I highly recommend staying here if you’re visiting Accra. It’s the perfect combination of luxury and exceptional service, and we can’t wait to return.
Thank you to the entire team at Kempinski for making our stay for my husband's birthday trip so memorable!
We were required to put our bags through a metal detector /scanner every time we entered the hotel. I've never experienced that outside of an airport so it was off-putting.
Linda (Solo Traveler)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Staff were nice and food by the pool was lovely
I booked a 5-night stay at Kempinski hoping for a relaxing, luxurious break, with the intention to extend if I enjoyed the facilities. Unfortunately, the experience was the complete opposite.
From the moment I entered my first room, there was a strong damp, mouldy smell. This was immediately noticed by both myself and my friends who live locally. Due to it being late at night, I waited until the morning to report it.
Over the course of my stay, I was moved multiple times and shown over 8 rooms in total. Every room had some level of damp smell, especially noticeable when the air conditioning was turned on. In several rooms, the shower drains also had a strong unpleasant odour.
I eventually noticed dehumidifiers placed throughout the hotel hallways, which suggested that the hotel is already aware of ongoing damp and moisture issues. As someone with asthma, this was particularly concerning for me.
On my third day, I attempted to check out early for health reasons. I was told by staff that I could not leave because the booking was non-refundable, despite only a card hold being placed and not yet fully charged. I was therefore moved again into a larger, newly renovated room, which was the best of the options but still not ideal.
The following morning, I was woken at 8am by loud construction noise from the room next door due to ongoing renovations.
I have stayed at several Kempinski properties in the past and chose this hotel because of the brand’s reputation for luxury and comfort. Sadly, this location does not currently meet that standard, particularly while major refurbishments are ongoing and the damp issues remain unresolved.
Although the staff were consistently polite, kind, and genuinely tried to help, I feel I was misinformed about my ability to leave early. I ultimately became unwell, had to cut my trip short, and believe the prolonged exposure to damp conditions significantly contributed to this.
marilyn (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
i love the open buffet for breakfast
I did not like the traffic of lose female late at night
Nkechi (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Breakfast is an amazing spread of both international and local cuisine, was one of the best parts of my stay
hmmmm
Francis (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Facility was clean and proximity to business centers.
Flexibility in making changes to booking.
Katrice (Family with young children)
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
The location
The room
zeenat (Family with young children)
stayed in November, 2025
Guest Score 5 out of 10
Fair
Courtesy and service of staff.
Great spa
Good selections at breakfast.
Not maintained well.
JNGL B. (Solo Traveler)
stayed in June, 2025
Guest Score 2 out of 10
Poor
Good facilities
The service is one of the worst I have experienced in a 5-star hotel, anywhere in the world. The staff are focused on white people, VIPs and celebrities.
If you order water, you will call 5 or 6 times. And the water probably wont come.
They attempted to fine me $500 for smoking in the room (I don't smoke), they also attempted to charge me for an external phone call, that i didnt make.
Farouk (Solo Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
Did not allow me to change dates.
Genevieve (Couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The room was a little worn (wood floor have scratches) but otherwise the stay was amazing.
Kwesi (Couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Very good breakfast
Kemi (Group Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
The spa was phenomenal - both the environment and the therapist. The front desk staff were so helpful and welcoming. Also the manager at the poolside and the guy that mans the desk at the gym, all fantastic.
The room service team were the only let down in an otherwise great stay
Lorraine (Solo Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Staff were very polite and professional, nothing was too much for them.
Cleanliness, safety, location and amenities.
Faresjinan (Solo Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
The room is big, good location, breakfast was rich and so many varieties.
It's not a 5 stars standard, way less, the curtains in the room are not open properly, the drawer is not close , and the closets door is not close properly. They have just one restaurant on the 3rd floor for lunch and dinner. The cafe in the lobby does not have everything , especially snacks and desert. I was disappointed with the facility as kimbenski hotel around the world is much better.
Ralph (Business Traveler)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Zainab (Solo Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
Senam (Solo Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Kotoka Airport - 3.93 mi
- Accra Sports Stadium - 0.48 mi
- Black Star Square - 0.61 mi
- Tema Harbour - 15.75 mi
Airports Show all on map »
Other attractions
Stadiums, Arenas, and Racetracks Show all on map »
Other Show all on map »
Kempinski Hotel Gold Coast City
Pmb 66 - Ministries Gamel Abdul Nasser Avenue Ridge - Accra, Accra, Greater Accra, Ghana