On the 8th floor, we came out on a snowy outdoor corridor before getting to the apartment - the door thus opens directly to outside. The corridor lights aren't automatic. Which was fine later when we expected it, but on first arrival, loaded up with several bags over shoulders and in both hands, with two small children, we were plunged into darkness as the lift doors shut behind us. The small bunks for children are located right as you open the door, next to a window onto the corridor. This feels unsafe. All beds were uncomfortable. We were here for two of ten nights in the area, and all felt the beds here caused more aches and pains than the full stay's activities. Insufficient storage for our needs so we were constantly tripping over bags and equipment. More suited to single people travelling light than a family bringing a car load of stuff. Doesn't appear to have been decorated or updated since the nineties. As we were only coming from Val d'Isere, we arrived before the usual rush so were able to briefly park outside to unload. However there are only 1 or 2 spaces depending on snowdrifts and it was hard enough to negotiate with other people arriving. At peak times & later in the day this could be impossible. Although we did manage to park, we still had to get our belongings up the outside metal stairs - a struggle especially with children. There's a lift inside so it could have been worse. The price we paid (admittedly a late notice 2-day stay) while not expensive, did not seem good value for the condition of the property. This location is being sold as Val d'Isere but really isn't - it's 2km down the road, and it's a compromise. It seems wrong to ask questions in the review about Val as a whole, it's cashing in on the reputation of the wider area and can be misleading to people expecting Val d'Isere conditions in a tired old block in La Daille.

Size of the room a bit small. Bunk bed by the door

lack of free parking

Only 1 toilet roll, have to buy rest yourself, parking is not run by residence so you have to pay 27eur/day, sofa bed very squeaky

The main room and bedroom were very small. The bedroom also looked out onto the main hallway/walkway which meant the curtains had to be closed all week. Also, only one set of towels for the week.

In general the service and people /staff throughout Val D'isere were friendly, helpful and professional. However, we had two very negative experiences in restaurants Lou Lou and Gigi. Our visit to Lou Lou's restaurant for lunch was a treat, as it's an expensive, seemingly exclusive venue. The staff were generally helpful and friendly, and the cocktails were delicious! The ambiance was pleasant /relaxed; and we booked a table by the window, with a view of the ski slopes, which was nice. However, in one of our main meals, (scallops / St Jacque), we found a very long hair, deep within the dish! We were brought another dish of scallops and were informed that we'd only be charged for one plate of them. This seemed obvious -that we should not be charged for a contaminated dish that we could not /did not consume. When we queried this unpleasant experience, only then did they agree to remove that dish from the bill. The bottle of wine we ordered was from 2016; they did not have this year, and so instead offered us a 2019 bottle. The year was later, but the price was left at the same high price as the more mature 2016 bottle, (at 80 a bottle). All three of our dishes were over-salted: -pizza, steak and the scallops. When they removed the dish of contaminated scallops, we mentioned that the replacement should have less salt. Unfortunately it seemed to have slightly more, and thus was difficult / unpleasant to eat. The steak dishes were under 200gs; whilst the tomahawk was 750g -this meant that the steak dishes were either overly small for an adult main dish, or too large for even two to share! Lunch in Gigi had unusually poor service and disappointing, bland food. We specifically requested a table by the window when we booked, but were not given one by Marie who seated us, or the manager we asked to speak to -despite there being more than one free window table throughout our lunch.

cutlery wasnt in the kitchen

city tax not included. parking not private or free. false advertising. still waiting for return of deposit. thin walls, lots of noise.