Hotel Mercure Paris Centre Tour Eiffel
20 Rue Jean Rey, Paris, Paris, 75015, France
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1 Room With 2 Adults Change Search
Room
Room
Address
20 Rue Jean Rey, Paris, Paris, 75015, France
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Heating
- Shared kitchen
- Wheelchair accessible
- On-site parking
- mini bar
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Kitchen
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- French
- German
- Italian
- Portuguese
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- Shops on site
- carbon monoxide detector
- Private Entrance
- Mirror
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Dressing room
- Ticket services
- Contactless check-in/out
- Food delivery
- Room windows that open
- Audible alarm
- balcony/terrace
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual alarms
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Trash cans
- Socket near the bed
- Window
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Clothes drying rack
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
George (Solo Traveler)
stayed in February, 2026
Guest Score 7 out of 10
Good
Located in the heart of City Center.
There were no restaurants in the area.
Marian (Couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Proximity to Eiffel Tower..good selection breakfast, coffee could be better, seems i stant taste.
Mattress was terrible, cold rooms even if we started the heating at maximum , pillows bad , amenities for 300€ per night missing,
Foxes (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
This hotel has a breathtaking view of the Eiffel Tower. When the tower lights up at night and especially when it sparkles every hour, the view is nothing short of magical! It is walk-able to the tower and shops and restaurants. The staff were always friendly and accommodating. Our room was very clean and spacious for the two of us. We would definitely stay at this hotel if we come back to Paris in the future.
If you are coming from America, like us, be aware that they do not provide wash clothes in the bathroom. We have found this to be true in our travels to other countries as well. Just pop some in your luggage if you need any during your stay. Also the staff were always friendly and ready to assist us, however, I did call the front desk from our room a couple of times and they did not answer. I am sure they were probably just slammed and did not have the opportunity to pick you my calls but it was a little inconvenient to have to go talk to people face to face especially when we were on one of the higher floors.
Stephanie (Couple)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Location is fantastic
Room was the upgrade with view of Eiffel Tower, robes and slippers, and mini bar. There was no mini bar. The fridge had a fizzy drink and water in it. Bedroom was run down with dirty stained carpet.
Alethia (Couple)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Location, facilitues and clean
Cleaning staff got into our room and took a pair of brand sunglasses, you have to advise reception desk and place the do not clean card on the door, they do take their time to clean and look at all your unlock lauggage
Tuty (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Only 2-3 minutes walk to Eiffel Tower, near to RER D train station, near to tha park and river. All good.
Danao (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Hotel location superb. Few blocks to the Eiffel Tower, 5minute walk to Train station. Plenty of good restaurants nearby. Our room is a little bit pricey since we chose a room with an Eiffel Tower view. However, bed is comfortable and room is clean and tidy.
The location was amazing, but the room was quite small—just enough space for two suitcases.
Visam (Solo Traveler)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Location
Rooms are small and staff communication with customers is bad
Abdullah (Couple)
stayed in January, 2026
Guest Score 2 out of 10
Poor
Loaction is good
Very expensive
Michael (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location, bed was comfortable, convenient amenities.
The shower , it needs to be more sectioned off so water won’t get everywhere .
Haitham (Couple)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Location
No one to take your bags to your room, no universal adapter found with the reception.
Sapinah (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The distance and the amenities are great. They also help to store our luggage if we reach earlier and check out too. It’s such convenient place to stay if you come with family.
Nothing. Everything is perfect
Christopher (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Near Eiffel Tower
We paid for a city view and we got just a building blocking the view
Nelson (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
breakfast , location, check out time. some issue with the sfae and getting peoples attention in a timely manner , other than that i would recommend the chain of hotels to others also also stayed in Rome.
better detail attention to the guest thus is a hospitality business unlike what ARBNB offer to its customer the staff needs to be more focused from th bell boys to the emplyees behind the counter , you cpul learn fromm the hotel chain Hoxton from England
Mary (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Convenient location, 24hrs taxi available nearby, close to Eiffel tower and all plus affordable. Buffet is great too and the bar, resto in the hotel that are open late.
Can’t think of any.
Sharmila (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The room was comfortable and very spacious for Paris. The bathroom was neat and modern. The location of the room was excellent, almost opposite the Eiffel tower. The staff were very friendly and accommodating. I will definitely go back if I am in Paris again.
Nothing really
Janine (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Breakfast was very good there was a wide variety. The room was small but clean and comfy. The view of the eiffel tower was amazing
Jose r. (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Very nice the personal
Victor (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The hotel staff are helpful and friendly
The breakfast selection does offer that much
Desire (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Nothing, maybe location but doesnt justify staying here.
One of the worst hotels I have ever stayed in.
I am honestly unsure how this property maintains its rating. The hotel was not clean, poorly organized, and the overall service was extremely disappointing. From the moment we arrived, the experience went downhill.
Despite having a confirmed reservation, we were made to wait almost an hour at check-in because the staff “could not find our booking.” During this time, there was no apology, no sense of urgency, and no ownership of the issue. We were simply told it was “not their fault,” even though this was clearly a failure of their own system.
The staff throughout the hotel were consistently rude, dismissive, and unhelpful. Simple requests were brushed off, and it felt as though employees were forced to be there rather than choosing to work in hospitality. Even getting assistance with luggage was a struggle.
We only stayed because the booking was non-refundable. We asked to leave immediately and eventually checked out on the 6th at 10 a.m. At that point, we requested a porter to help with our bags. We were staying on the 10th floor and had five bags. Despite asking multiple times, we were repeatedly told there was “no one available” to help. From room service to reception, no one made any effort to assist.
At some point, we genuinely began to wonder if the poor treatment was personal, because the lack of basic courtesy and service was shocking.
I would strongly discourage anyone from staying here. You would be far better off choosing an Airbnb or another hotel. This was a terrible experience from start to finish.
Mercure, please do better. Hire people who actually want to work in hospitality and understand what service means.
Thank you for your information!
Area information
- Orly Airport - 9.49 mi
- Le Bourget Airport - 10.40 mi
- Toussus Le Noble Airport - 11.07 mi
- Charles De Gaulle (Roissy) Airport - 15.98 mi
- Pontoise - 20.19 mi
- Bir Hakeim - 848 f
- Passy - 0.32 mi
- Dupleix - 0.34 mi
- La Motte Picquet-Grenelle - 0.51 mi
- Iena - 0.54 mi
- Avenue Emile Zola - 0.59 mi
- TrocadA©ro - 0.59 mi
- Ecole Militaire - 0.64 mi
- Avenue de Suffren - 0.67 mi
- Charles Michels - 0.68 mi
- Cambronne - 0.73 mi
- Commerce - 0.75 mi
- Alma Marceau - 0.78 mi
- Boissiere - 0.81 mi
- La Muette - 0.82 mi
- Musee Maillol - 0.31 mi
- Musee du Vin (Wine Museum) - 0.31 mi
- Quai Branly Museum - 0.44 mi
- Musee du quai Brnaly - 0.51 mi
- Musee de l'Homme - 0.54 mi
- Musee National des Arts Asiatiques - Guimet - 0.67 mi
- City Museum of Modern Art (Musee d'Art Moderne de la Ville de Paris) - 0.67 mi
- Modern Art Museum - 0.68 mi
- Eiffel Tower - 748 f
- Eiffel Tower (Tour Eiffel) - 0.23 mi
- Pont d'Iena - 0.31 mi
- Musee des Monuments Francais - 0.67 mi
- Pont de l'Alma - 0.71 mi
- Champs de Mars - 0.30 mi
- River Gauche - 0.47 mi
- Rue Cler - 0.66 mi
- Theatre National de Chaillot - 0.67 mi
- Champ de Mars - 0.28 mi
- Passy - 0.38 mi
- Trocadero - 0.39 mi
- Ile des Cygnes (Isle of the Swans) - 0.42 mi
- Le Village Suisse - 0.43 mi
- 29 Ave. Rapp - 0.48 mi
- Latin Quarter (Quartier Latin) - 0.48 mi
- Palais de Chaillot - 0.50 mi
- Maison de Balzac - 0.51 mi
- Place du Trocadero - 0.54 mi
- Cimetiere de Passy - 0.57 mi
- Espace Eiffel Branly - 0.58 mi
- Trocadero Paris - 0.59 mi
- Sewers of Paris (Les Egouts de Paris) - 0.65 mi
- Maison de la Radio - 0.66 mi
- Palais de Tokyo - 0.67 mi
- Place du Commerce - 0.70 mi
- UNESCO - ONU - 0.74 mi
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Hotel Mercure Paris Centre Tour Eiffel
20 Rue Jean Rey, Paris, Paris, 75015, France