Hotel De La Cite Carcassonne - Mgallery Collection
Place Auguste Pierre Pont, Carcassonne, Aude, 11000, France
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Place Auguste Pierre Pont, Carcassonne, Aude, 11000, France
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Airport Shuttle
  • Free Parking
  • Swimming Pool
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • Water sports
  • bathrobes
  • Library
  • Heating
  • Private check-in/check-out
  • On-site parking
  • mini bar
  • indoor pool
  • outdoor pool
  • shuttle service
  • alarm clock
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Horseback Riding
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • French
  • Spanish
  • Non-Smoking Rooms Available
  • Slippers
  • taxi service
  • Shops on site
  • Electric vehicle charging station
  • Pool with view
  • Light therapy
  • Exterior Corridor
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Extra long bed
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Socket near the bed
  • Sleep comfort items
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Pets allowed (charges may apply)
  • Bicycle rental (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Hotel De La Cite Carcassonne - Mgallery Collection
Rates from View more information >>

Airports Show all on map »

  • Carcassonne Airport - 2.75 mi
  • Mazamet Airport - 24.52 mi

Museums

  • Museum of the Middle Ages - 344 f
  • Museum of Chivalry Arms & Archery - 482 f
  • School Museum - 539 f
  • Museum of Fine Arts - 0.64 mi
  • Musee Beaubois - 2.41 mi
  • Goya Museum - 28.36 mi
  • Le Centre National et Musee Jean-Jaures - 28.41 mi
  • National Center and Jean Jaures Museum - 28.43 mi
  • Lapidaire Museum Musee Lapidaire - 32.34 mi
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Outstanding location and interior decoration.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
You couldn't get a better location - and with parking. The hotel is beautiful, with nice extra touches in the room. It was our wedding anniversary, and they left gorgeous chocolates, champagne, a beautiful note and love hearts on the bed. Still and sparking mineral water placed in the mini fridge each morning and evening, turn down service with chocolates. Breakfast was good - hot and cold, gluten free bread and small cakes. The view from the porch next to the breakfast room was spectacular.
The bed was very comfortable, but the pillows are a little too high and soft. It's a very old hotel and this is showing here and there. Whilst the breakfast was good, I didn't feel that it matched the cost or caliber of the hotel. It would have benefited from a little more variety.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The place to stay to fully experience Carcassonne. Worth it to get the room with the terrace. Gorgeous views and relaxing garden.
The tub/shower combo is tall to climb into and the tub is steeply sloped so it is dangerous to get in and out of and water sprays all over the floor which is also slippery. We are pretty nimble, but someone with limited mobility should request a room that doesn’t have a tub/shower.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
This hotel is wonderful, located right within the walls of this magical historic town. We loved our stay here, where the rooms are beautifully appointed and the staff are so friendly and accommodating. The breakfast is in a stunning restaurant with an abundance of delicious options to choose from. We also enjoyed the bar area for pre-dinner drinks. Highly recommend this spot for exploring the old town. Two nights was a perfect stay.
Nothing
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The room was large and the hotel had charm.
All was good enough!
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Great location, beautiful hotel, wonderful desk clerk at reception
Bar staff wasn’t great and prices were high
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The Barbacane restaurant at the hotel was phenomenal
Everything was great!
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great hotel in the Cité
Nothing to say as all was great
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The hotel was wonderful although while the staff was not unfriendly, they were not overly warm. The location is great and the rooms were stunning.
I told the waiter I was lactose intolerant but could handle butter but no creamy sauces. He assured me I could eat the Signature Menu. However many of the dishes did have a dairy sauce and the dessert came with ice cream. When he came with the cheese tray I asked for 2 blue cheeses since those are low in lactose. He added a third slice, clearly not understanding lactose intolerance
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The hotel is beautiful and in a spectacular location. We loved it!
Our only issue was the lack of a light blocking curtain (two of our windows faced the cathedral). Since the area is lit at night, the light shone through the drapes and I needed to wear a sleep mask to make it dark enough to sleep.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything. A beautiful old building, helpful staff, comfortable bed, lovely view from the room. Valet service to and from parking.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The hotel location, the historical trivia and the gardens are great
Food and drink prices are unreasonable as well as parking. No need to gouge.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
A fantastic building in a wonderful location
Drinks were a bit expensive
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything and we were upgraded to a suite. Great staff completely professional. A once in a lifetime experience.
Nothing
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything
Nothing
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
The location was wonderful and the breakfast spot on.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
LOCATION EXCELLENT. ROOM VERY NICE,
BREAKFAST MEDIOCRE
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Lovely-
!
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great location within walled city. Spacious clean room. Balconies with awesome views.
Nothing.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great place with beautiful people working at the hotel!
Clean, location and very comfortable place to stay
Guest reviews
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Area information

    Airports Show all on map »

    • Carcassonne Airport - 2.75 mi
    • Mazamet Airport - 24.52 mi

    Museums

      Art Galleries Show all on map »
      • Museum of the Middle Ages - 344 f
      • Museum of Chivalry Arms & Archery - 482 f
      • School Museum - 539 f
      • Museum of Fine Arts - 0.64 mi
      • Musee Beaubois - 2.41 mi
      • Goya Museum - 28.36 mi
      • Le Centre National et Musee Jean-Jaures - 28.41 mi
      • National Center and Jean Jaures Museum - 28.43 mi
      • Lapidaire Museum Musee Lapidaire - 32.34 mi

    Other attractions

      Theatres Show all on map »
      • Theatre Jean Deschamps - 769 f
      • Theatre Jean-Alary - 0.70 mi
      Historical Buildings Show all on map »
      • Castle of Carcassonne - 0.63 mi
      • Cathedrale St Just - 32.32 mi
      Monuments and Landmarks Show all on map »
      • Memorial House (Maison des Memoires) - 0.75 mi
      Golf Courses Show all on map »
      • Carcassonne Golf - 1.90 mi
      • Mazamet Golf - 23.78 mi
      • Castres-Gourjade Golf - 29.23 mi
      National Parks Show all on map »
      • Le Parc Australien - 1.97 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Stade du Rey - 28.26 mi
      • Stade Pierre Antoine - 28.53 mi
      • Stade du Travet - 28.74 mi
      Other Show all on map »
      • Chateau Comtal - 665 f
      • Chapeau Rouge - 0.30 mi
      • Carcassonne Medieval City - 0.74 mi
      • La Bastide Saint Louis - 0.76 mi
      • Auditorium - Ancienne Chapelle des Jesuites - 0.87 mi
      • Basilica of Saint-Nazaire - 1.16 mi
      • Birds City (La Cite des Oiseaux) - 1.59 mi
      • Maison du Pays Roussillonnais - 11.12 mi
      • Chateau de Termes - 17.10 mi
      • Lezignan-Corbieres - 18.81 mi
      • Gouffre geant de Cabrespine - 20.43 mi
      • Montagne-Noire - 23.39 mi
      • Chateau de Peyreperteuse - 25.13 mi
      • Revel-Montgey - 27.06 mi
      • Abbaye de Fontfroide - 27.45 mi
      • Castres Olympique - 27.69 mi
      • Laser Quest - 27.88 mi
      • Tourist Information Centre - 28.18 mi
      • Eglise St-Benoit - 28.22 mi
      • Castres Exhibition Centre - 28.42 mi
      • L'Archipel - 29.22 mi
      • Castres Equestrian Centre - 29.31 mi
      • le Sidobre - 30.38 mi
      • Narbonnaise Park (Parc de la Narbonnaise) - 31.06 mi
      • Fontaine de Fontestorbes - 31.69 mi
      • Basilica of St Paul Serge Basilique St Paul Serge - 32.15 mi
      • Donjon Gilles Aycelin - 32.36 mi
      • Reserve Africaine de Sigean - 33.32 mi
      • Chateau de Montsegur - 35.33 mi

Hotel De La Cite Carcassonne - Mgallery Collection

Place Auguste Pierre Pont, Carcassonne, Aude, 11000, France