Sapphire Addis
Namibia Street, Addis Ababa, Shewa, 848000, Ethiopia
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1 Room With 2 Adults Change Search
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Room
Address
Namibia Street, Addis Ababa, Shewa, 848000, Ethiopia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Airport Shuttle
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Snack bar
- Private check-in/check-out
- On-site parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Fruits
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- ATM or cash withdraw on site
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Spa services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Room service available
- Takeout dining services available

















































Click here to leave your opinion >>
Myers (Solo Traveler)
stayed in February, 2026
Guest Score 7 out of 10
Good
The room setting and the comfort of the bed
1. Access by lift from ground floor with transit on 2nd floor
2. The shower area had no screen to stop water splashing onto the bathroom floor
Christopher (Couple)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Location
Power shut down at night, terrible WiFi and no hot water
Yetnayet A. (Solo Traveler)
stayed in February, 2026
Guest Score 5 out of 10
Fair
What I liked the most is that the staff were welcoming and always ready to help.
What needs to improve are" 1) cleanliness of the towels and bed linen - they are supposed to be white but look beige/ dirty and I had to use my own towel. Use appropriate detergents and improve the supervisory skills of managers to ensure these basic items are properly washed and maintained to a standard. 2) the bathroom has a consistent bad smell - again - sanitary engineers should inspect bathrooms on regular basis - at least once a month to solve such issues. There must be some water trapped and not properly draining.
da (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Very clean
Breakfast needs to be improved
Oubah (Family with young children)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Staff is so rude
Didnt accept Amex card at property
Didnt accept cash
One room ready one was not ready
Horrible experience
Staff
Tesfaye (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
All services facility are amazing
Qandil (Solo Traveler)
stayed in January, 2026
Guest Score 7 out of 10
Good
The location
Urgi (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Breakfast and location were great
Adam (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Everything about the property nice and clean stuff always available to help
Nothing
Meseret (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great customer service, the food was really good and great location.
House keepers didn't change the pillows/linen, just flipped them inside out.
Mohammed f. (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The stuff was very nice it’s advertised and I will be back again
Thank you ms mariay was very helpful and very nice
David J. (Solo Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Front line and kitchen staff all the way to the cleaning or house keeping staff were very nice and cordial. I the beds.. comfortable as it gets.
Alan (Solo Traveler)
stayed in December, 2025
Guest Score 7 out of 10
Good
Quiet and comfortable. Good value and close to the airport.
Hot water was lukewarm.
Berhanu (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
excellence
nana
inderjeet s. (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Excellent
Elmi H. (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location and food close to market and very clean
Nothing
Ashley (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Nice facility, but needs upgrades
I love the continental breakfast and the variety of food selection
Stephane (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The Warm welcome-The staff at the reception is fantastic,The service is excellent wether it is at the Restaurant ,at the Bar.Everybody is so dedicated and so professional..the security at the entrance is very good and polite and the housekeeping is excellent. Special mention to mariyamawit, and heman ,they are both great and so professionals..
Tsedey (Family with young children)
stayed in November, 2025
Guest Score 3 out of 10
Poor
Friendly staff
My stay at the hotel was disappointing due to several issues.
-The bathroom floor was constantly wet because of a leak from both the floor and the wall.
-The room door did not close properly. We called maintenance twice, and although they came, the problem was never fixed.
-We eventually changed rooms, but the new room had no hot water for showering.
-The fridge had a very short power cord. Instead of providing an extension cable as requested, maintenance simply pushed the fridge closer to the outlet, blocking the drawers.
-We were not informed in advance that there was ongoing construction on the road outside.
-There was also no women’s spa available, only a men’s spa.
-Additionally, we could not find any hand towels in the room.
Overall, the experience did not meet expectations.
Anna M. (Solo Traveler)
stayed in November, 2025
Guest Score 7 out of 10
Good
The location is great (although for the rest of 2025 and likely early 2026, there will be road construction right outside the hotel).
The hotel’s restaurant food routinely made me sick. Hotel staff entered my room unannounced on several occasions, including at 7am while I was not dressed. I never received an explanation for this.
Thank you for your information!
Area information
- Bole Intl Airport - 2.01 mi
- Genet YeTor Sefer - 19.61 mi
- Bole Finchaa Fwafwate - 28.77 mi
- Melka Arba Fwafwate - 40.46 mi
- Girar Finchaa Fwafwate - 42.93 mi
- Metaya Fwafwate - 48.26 mi
- Werke Fwafwate - 53.79 mi
- Meja Fwafwate - 56.22 mi
- Kersa Fwafwate - 57.10 mi
- Finchaa Fwafwate - 59.58 mi
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Sapphire Addis
Namibia Street, Addis Ababa, Shewa, 848000, Ethiopia