Hard Rock Hotel Marbella - Adults Only Recommended
Urbanizacion Nueva Andalucia S/n, Marbella, Andalucia, 29660, Spain
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Room
Address
Urbanizacion Nueva Andalucia S/n, Marbella, Andalucia, 29660, Spain
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Billiards
- Packed lunches
- Fax/photocopying
- Snack bar
- Private check-in/check-out
- Evening entertainment
- outdoor pool
- Poolside bar
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Live entertainment
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Outdoor furniture
- Yoga classes
- Sun loungers or beach chairs
- Temporary art galleries
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)

















































Click here to leave your opinion >>
Mohamad (Couple)
stayed in October, 2026
Guest Score 7 out of 10
Good
We had a very negative experience during check-in. Although we arrived on the morning of October 5th, our booking started on October 4th—meaning our rooms should have been paid for, guaranteed, and ready immediately. Instead, the receptionist told us she needed to check if rooms were available and that we might have to wait until 3:00 PM. This caused unnecessary panic and frustration; she could easily have verified our reservation silently without making us worry about rooms we had already paid for from the previous night.
Although we booked suites and were escorted to the "VIP check-in" area, we saw no actual benefits. There was no welcome drink, nor any special treatment to speak of.
Furthermore, despite booking weeks in advance and requesting adjacent rooms, our request was completely ignored. We were placed in rooms at the far end of long corridors on two completely different floors, requiring an inconvenient walk every time.
To top it off, when we requested a late check-out for even just one room for an extra hour, it was flatly rejected without any flexibility—despite our lost check-in time from arriving late the day before. Overall, a very uncomfortable and disappointing experience.
christopher (Couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Great location, nice walk into puerto Banus, rooms comfortable and clean, breakfast good
Nothing
Prakash (Couple)
stayed in October, 2026
Guest Score 7 out of 10
Good
Location and amenities
The front desk staff were unfriendly and not helpful where there default answer to all requests was no. Leaves a bad taste right at the start of one’s stay.
Sami (Solo Traveler)
stayed in September, 2026
Guest Score 3 out of 10
Poor
Check in reception was unprofessional
Abed E. K. (Solo Traveler)
stayed in September, 2026
Guest Score 7 out of 10
Good
Overall, I had a good stay. The hotel was clean, the room was comfortable, and the room service was very good and fast. The bed was very comfortable, and I also enjoyed having a balcony. The location is good and convenient.
Parking was easy to find close to the hotel and was free of charge. Parking directly outside the hotel entrance is available for an additional fee of around €40.
There were a few downsides. I asked about a late checkout, but the hotel charges €30 for each additional hour, which I found quite expensive.
Breakfast was quite basic and was almost the same every day during my stay, with no noticeable variation.
The pools were also quite shallow.
Another issue was noise from nearby rooms. Sound carries quite easily, and some guests were very loud, especially during quiet hours, which affected my comfort and sleep. I understand that this may not be entirely the hotel’s fault, as the main issue was the behavior of other guests, but better soundproofing could definitely improve the experience.
Vahagn (Solo Traveler)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The hotel is stylish and comfortable, and the facilities are generally good. I especially appreciated having access to a shower room after check-out. The reception team the following day were extremely professional, friendly and helpful—thank you very much to them.
For almost €500 per night, I expected a much higher standard. The breakfast was quite ordinary, and the coffee quality was particularly disappointing—it tasted like the cheapest available option. Service from the waiters on the terrace was also very poor.
The reception staff during check-in did not seem very professional, although the team working the following day were excellent. The hotel does not have its own beach and is rather far from the main attractions. In my opinion, it is best suited to guests coming mainly for the casino; for a regular leisure trip to Marbella, it may not be the most convenient choice
Josep (Solo Traveler)
stayed in September, 2026
Guest Score 3 out of 10
Poor
Staff
Broken shower all my stay, showed photos first day and never replied
Ben (Group Traveler)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
This is the second year in a row I've stayed at the Hard Rock Hotel in Marbella and both visits have been fantastic and memorable. It's a great location and only a short walk to local restaurants and the port in Banus. The room was spacious and the bed is extremely comfy. The bathroom has a really good walk-in shower and a double sink. The swimming pools are so much fun and although the pool area gets busy they are never over crowded. On both visits there has been a relaxed and fun atmosphere. The bar inside the hotel was welcoming and again never got over crowded. I never made it for breakfast but I was told it was good. It's not a cheap hotel but I think it offers value for money.
There was nothing I didn't like about the hotel.
Al M. (Solo Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Everything
There is a smell on the hotel
Riyadh (Couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Perfect everything
All good
Gabriele (Couple)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Breakfast was good
Not worth the money, service, doesn’t even refill coffee when is finished in the room, make you pay right after you order food by the pool, visited a lot of hard rock hotels in my life and this one have the worst management ever
Hamlet (Solo Traveler)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Location was walkable distance to restaurants and shops
Small room sizes, tight hallways and far walk to elevator to the room.
nilay (Couple)
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
I went there with my son, big disappointment
The rooms were outdated; smelling; the carpet was dirty ; the sheets were grey, the crowd wasnt appropriate for families
Smood (Solo Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Everything, it’s giving spring break vibe 24 hours
Being 4 stars hotel
Nassim (Couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Great hotel with a fantastic atmosphere. This was my second stay here, and once again it was a wonderful experience. The poolside ambiance is relaxing and enjoyable, the staff are welcoming, and the breakfast is excellent with plenty of choice.
The only issue was a mild but recurring vibrating noise coming from the ceiling, apparently linked to the air-conditioning system on the fifth floor. It occurred every two or three minutes. We reported it, but unfortunately it did not seem possible to resolve during our stay.
Teesha (Group Traveler)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Nothing.
The staff was the rudest staff I have ever encountered. I was shocked since Hard Rock Hotel staff are usually so nice in other countries. They do not get back to you if you call reception, they did not come to clean the room, they were so lazy when asked something of them.
Mohamad M. M. (Couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Brilliant location
Dose not worth what I paid
Sharon (Solo Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Pools
Pricey for food and drinks
Assem (Group Traveler)
stayed in July, 2026
Guest Score 7 out of 10
Good
Location
Vibes
Pool
Casino
Rooms
Ac smell
Cleaning should be done more properly
Maryam (Couple)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
The hotel is nice but staff aren't, the hotel only seems to be affordable compared to the other hotels situated in the area. Felt the money wasn't worth it though.
Didn't like the staff, really noticed this hotel is lovely but some people don't want others to come. When I arrived 1 of the male receptionist thought I didn't have money in my card, i wanted to pay 1 cent pay as you go and their knet machine kept showing my payment is declined, I paid the deposit per day and he was shocked I did have money. What's wrong with these people, at least learn how to fake being professional. The pool restaurant staff were really mean to other people , didn't order by the pool because of their behaviour. When you speak spanish, remember some of us understand and our mothers are latinas. The toilet has a giant sink and couldn't wash my face normally and felt it was too huge?
Thank you for your information!
Area information
- Malaga Costa Del Sol Airport - 28.98 mi
- North Front Airport - 31.69 mi
- Estacion de autobus - 4.38 mi
- Museo del Grabado Espanol Contemporaneo - 4.58 mi
- Museo del Bonsai - 5.32 mi
- Aloha Golf - 0.24 mi
- Santa Clara Club de Golf - 0.95 mi
- Artola Golf - 1.06 mi
- Club de Golf La Dama de Noche - 1.13 mi
- Real Club de Golf Las Brisas - 1.28 mi
- Club de Golf Anoreta - 1.31 mi
- Los Naranjos Golf Course - 1.33 mi
- Los Arqueros golf - 1.59 mi
- Golf La Dama de Noche - 1.64 mi
- Golf La Dama de Noche - 1.64 mi
- Aloha Golf Club - 2.38 mi
- Guadalmina Golf Course - 2.48 mi
- The Quinta Golf - 2.56 mi
- Real Club de Golf Guadalmina - 2.57 mi
- Marbella Club Golf Resort - 2.86 mi
- Atalaya Golf & Country Club - 3.88 mi
- El Paraiso Golf Club - 4.09 mi
- Los Naranjos Golf Club - 4.57 mi
- Rio Real Golf - 4.57 mi
- Club de Golf La Zagaleta - 4.73 mi
- Flamingos Golf Club - 5.26 mi
- Club de Campo La Zagaleta - 5.55 mi
- Flamingos Golf - 5.55 mi
- Marbella Club Golf Resort - 5.55 mi
- Monte Mayor Golf Club - 5.55 mi
- La Quinta Golf & Country Club - 6.76 mi
- Santa Clara Golf - 7.69 mi
- Puerto Banus - 3.84 mi
- Plaza de los Naranjos - 4.49 mi
- La Canada Shopping Centre - 6.30 mi
- Funny Beach - 8.78 mi
- Puerto Banus - 0.31 mi
- Puerto Banus Marina - 1.37 mi
- Magna Marbella - 1.48 mi
- Iglesia de San Pedro - 1.58 mi
- Los Arqueros - 3.18 mi
- Monte Paraiso - 3.67 mi
- Galeria Municipal de Exposiciones - 4.50 mi
- Iglesia Mayor de la Encarnacion - 4.51 mi
- Playa de Calahonda - 4.55 mi
- Centro Deportivo El Fuerte - 4.56 mi
- Murallas del Castillo Las - 4.58 mi
- Mercadillo de Marbella - 4.78 mi
- Teatro Ciudad de Marbella - 4.85 mi
- Plaza de toros Marbella - 5.02 mi
- Atenas - 5.03 mi
- Paseo Maritimo - 6.60 mi
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Hard Rock Hotel Marbella - Adults Only Recommended
Urbanizacion Nueva Andalucia S/n, Marbella, Andalucia, 29660, Spain