Tí“tem Madrid
Hermosilla 23, Madrid, Comunidad De Madrid, 28001, Spain
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Hermosilla 23, Madrid, Comunidad De Madrid, 28001, Spain
In the heart of the Salamanca district, Tótem Madrid lies hidden behind the elegant façade of a 19th-century building. A serene and discreet urban retreat where Madrid is experienced with calm, style, and authenticity. The Tótem experience is shaped by attention to detail and a sincere, close-knit hospitality that feels almost intuitive. Every gesture matters. The team accompanies each stay with thoughtful presence and a complicit concierge service, able to reveal the city through a local lens: soulful addresses, cultural plans, and hidden corners that don’t appear on maps. Just a few minutes’ walk from Retiro Park and the Cibeles Fountain, Tótem Madrid is a peaceful and elegant starting point from which to discover the city at your own pace. Complimentary Wi-Fi, room service, a cocktail bar, and private parking (available at an additional cost) complete a stay designed for those who know how to appreciate what truly matters.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Room Service
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Electric vehicle charging station
  • Wine/champagne
  • Fruits
  • Pet basket
  • Pet bowls
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa services
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Room service available
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Excelent location and service
Bad lighting in the rooms
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Excelent location and service
Bad lighting in the rooms
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great hospitality off the hotel staff.
Nothing
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location and staff
Breakfast was not good
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location and staff
Breakfast was not good
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Location, quality of accomodation and restaurant, staff attention was superb!
No spa
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Location, quality of accomodation and restaurant, staff attention was superb!
No spa
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 7 out of 10
Good
The hotel is a small boutique hotel in Serrano. The area is excellent, picturesque, loads of boutique shops and little restaurants and cafes. Very quiet but still very central. Metro is only 4 minutes walk if needed. Main shopping road the same. The hotel style is a mix of modern and old, very fine decor and well-styled. Staff are super friendly, especially in the dining area during breakfast. The products (shampoo, conditioner…etc) were excellent.
I’ve unfortunately had a few issues during the stay, the first was that 5 minutes into a shower, the water would come out and fill the bathroom/reach sleeping area. I noticed it the moment I checked in, and went to inform at the reception. They were very apologetic and told me they’d send someone to fix it. I don’t know if they have or can because I had to leave right after, but the problem persisted the days after. The room was quite small. Ok for one person, but there was barely space for one piece of luggage. I did check in about 1hr/ half an hour before check in time and I’m not sure how ready my room was. I was missing a kettle, tea, but most importantly water. When I saw the next day that they still hadn’t brought it, I asked and they immediately accommodated. The breakfast was a la carte, a good selection, but the only plant based item on it was fruit salad. Since I’m a vegan, I was a bit disappointed, but the staff was very happy to give me something customized, so I had toast with avocado and tomato. The quality was excellent but you can imagine that eating the same thing 5 days straights gets too much.
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Availability from Fri, May 8, 2026 To Mon, May 11, 2026 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • Barajas Airport - 7.28 mi
    • Madrid-Torrejon - 13.50 mi

    Transport

      Train stations Show all on map »
      • VelA¡zquez - 607 f
      • PrA­ncipe de Vergara - 0.35 mi
      • Colon - 0.36 mi
      • Retiro - 0.39 mi
      • Nunez de Balboa - 0.43 mi
      • Estacion de Recoletos - 0.44 mi
      • Estacion del Recoletos - 0.44 mi
      • Goya - 0.50 mi

    Museums

      Art Galleries Show all on map »
      • Fundacion La Caixa - 1,039 f
      • National Archaeological Museum - 0.27 mi
      • Fundacion Joan March - 0.31 mi
      • National Arqueological Museum - 0.31 mi
      • National Archaeological Museum of Spain - 0.31 mi
      • Wax Museum - 0.32 mi
      • Madrid Wax Museum Museo de Cera - 0.34 mi
      • Real Academia de las Artes de San Fernando - 0.42 mi
      • Alcion Art Gallery - 0.47 mi

    Other attractions

      Things to do Show all on map »
      • ABC Serrano - 0.40 mi
      Monuments and Landmarks Show all on map »
      • Plaza de Toros Monumental de las Ventas - 0.42 mi
      • Puerta de Alcala - 0.47 mi
      National Parks Show all on map »
      • Retiro Park - 0.42 mi
      • Parque de El Buen Retiro - 0.47 mi
      • Parque de El Buen Retiro - 0.47 mi
      Historical Buildings Show all on map »
      • Church of Santa Barbara - 0.45 mi
      Theatres Show all on map »
      • Municipal Puppet Theater Teatro Municipal de Titeres del Retiro - 0.54 mi
      Other Show all on map »
      • Velazquez - 607 f
      • Serrano - 736 f
      • Galeria Duran - 949 f
      • Plaza de Colon - 0.22 mi
      • Centro Cultural de la Villa - 0.28 mi
      • Teatro de la Comedia - 0.30 mi
      • National Library - 0.30 mi
      • Principe de Vergara - 0.35 mi
      • Biblioteca Nacional de Espana - 0.37 mi
      • National Library Biblioteca Nacional - 0.37 mi
      • Puerta de Alcal - 0.38 mi
      • UK Embassy - 0.38 mi
      • Plaza del Marques de Salamanca - 0.40 mi
      • ABC Serrano - 0.40 mi
      • Real Academia de Bellas Artes de San Fernando - 0.42 mi
      • Paseo de Recoletos - 0.42 mi
      • Salamanca neighbourhood - 0.43 mi
      • Puerta de Alcala - 0.47 mi
      • Teatro Maria Guerrero - 0.47 mi
      • Salamanca - 0.47 mi
      • Plaza de la Independencia - 0.48 mi
      • Alcala Gate Puerta de Alcala - 0.49 mi
      • Teatro Marquina - 0.53 mi
      • Palacio de Linares - 0.54 mi
      • Casa de America - 0.54 mi

Tí“tem Madrid

Hermosilla 23, Madrid, Comunidad De Madrid, 28001, Spain