Petit Palace Santa Barbara
Plaza Santa Barbara 10, Madrid, Comunidad De Madrid, 28004, Spain
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Room
Room
Address
Plaza Santa Barbara 10, Madrid, Comunidad De Madrid, 28004, Spain
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Snack bar
- Concierge services
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Pet basket
- Pet bowls
- Outdoor furniture
- Outdoor fireplace
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Electronic room key
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Tour services
- Protective screen or physical barriers in appropriate areas
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- Barajas Airport - 7.77 mi
- Madrid-Torrejon - 14.01 mi
Museums
- Alcion Art Gallery - 655 f
- Museo Romantico - 876 f
- Museo de Historia - 0.27 mi
- Museo Municipal - 0.27 mi
- Wax Museum - 0.31 mi
- Madrid Wax Museum Museo de Cera - 0.33 mi
- Museo de San Isidro - 0.42 mi
- National Archaeological Museum - 0.47 mi
- Fundacion La Caixa - 0.49 mi
- National Archaeological Museum of Spain - 0.53 mi
- National Arqueological Museum - 0.53 mi
Click here to leave your opinion >>
Angelina M. (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The breakfast was delicious
JeanMario (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Room was very spacious
Nothing
Dzonny (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The hotel is on good location withing walking distance from Sol, Grand Vía, Plaza Mayor, Prado museum, Palace Royal etc. and it's surrounding offers good gastronomy. The staff in hotel are super nice and helpful. The breakfast is superb - so which choice of options: sweet, salty, juices, sausages, cheeses, fruit. Don't hesitate to ask them to make you omelet.
The rooms are pretty basic, bit worn out and beds pretty hard.
Iveta (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location.
Nothing to mention
Žarko (Family with young children)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Lovation.
I couldn’t open the window. After my complain on reception office the hotel staff did’t repaire it.
Felipe (Solo Traveler)
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
Location is good, but the region has a lot of other options, so it is not a differenatiator.
The hotel has an infrastructure that is ok, BUT IT IS NOT A 4 STAR HOTEL AT ALL.
Breakfast crowded, few staff members to keep food supply available, sometimes had to wait 10 minutes to get a fruit or yogurt.
DISHES ON BREAKFAST WERE DIRTY, EVEN AFTER CLEANED - THIS IS THE MOST ABSURD THING EVER FOR ME.
4 STAR HOTEL? NEVER!!!!!!!
Marie (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Staff were friendly and always helpful. Breakfast was superb with great variety to serve all morning tastes. Location was comfortable walking distance to all major venues.
Ervin (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Location, breakfast and staff
No gym
Susan (Family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The hotel was clean, modern, and very centrally located. I chose it for being close to a Metro stop (Alonso Martinez). It was even closer to the Metro than I expected, but we walked many places because it was so centrally located. There are lots of food options right outside the door. The breakfast buffet was amazing for a hotel breakfast. The staff was very helpful, and took care of all our needs and questions.
Not really a negative for me, but visitors should expect the rooms to be small. I love my coffee, but the coffee at breakfast is from machines and was disappointing.
Nance (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
I was already familiar with the location and I like it. The bed was comfortable. Staff was nice. Clean rooms. Spacious rooms. The safe was very strange to use, and you may need to call them to use it. I loved the view from the window we would get early sunrises and sun all day if you need it and wonderful window closures/drapes if you need a nap.
The TV control was not working all that well. The TV had limited channels. When you are on jetlag mode and exhausted you kind of want to watch some TV. The restroom's door was very awkward. You cant go to the toilet without closing it. You cannot access the trash can from the sink without closing the door. A slide door is highly recommended for your restroom. The shower was suppose to have cool features, and it was a chore to set it up to ideal hot/cold. Wish you had one clock and an ideal one would be a charging port clock just to keep it the room feeling like 2026.
David (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
We enjoyed our 5-night stay at Petit Palace, Santa Barbara. We had a double superior room with views of the very busy and noisy Santa Barbara Plaza below and a balcony facing the front of the building. The nighttime noise was easily shut out with the closure of the large windows onto the small balcony; was totally effective! The room was clean, large and bright and the bathroom was well equipped and clean. Great, central location and within walking distance of many sights and hundreds of restaurants and bakeries. The morning breakfast was outstanding and offered a wide variety of choices--great coffees and tea; hot foods; cold cuts; lots of freshly cut fruits and vegetables; cheeses; sausage; many, many pastries; freshly squeezed orange juice and others; breads and buns; eggs; yogurts; etc., etc. This fabulous breakfast was always a great way to start the day!!! The hotel receptionists (especially Olga) were alway friendly, helpful, responsive, and accommodating.
The entrance to the hotel could be refurbished as it's looking a bit dowdy upon arrival. The courtyard could be very attractive if it were cleaned up, organized, and made more useful and appealing. The room could have more hooks, drawers and cupboards for clothes storage. Room had only one luggage stand (although a second was brought in, upon request).
gpestonjee (Group Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Excellent location. Everything was within walking distance. The staff were very professional. Breakfast was excellent. Would highly recommend.
Nothing
Bruno (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Very nice, clean and comfortable place
Nothing
Jonathan (Family with young children)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Great location. Clean and quiet. Nice view.
grewal (Family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Good clean hotel, good breakfast.
Dated property.
Kathy (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Great location, comfortable room, friendly helpful staff, excellent breakfast
No complaints
Panicha (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
I love the location - it's far enough from the Gran Via area which is full of people but easy to walk to. The hotel was nice and surrounded by cozy cafes and restaurants. I really liked how modern this hotel was and we were so thankful it had a lift. We understand Europe has a lot of stairs and slim structures but when you have a lot of luggage to carry, the lift was fast and came in handy. The convenient and diverse breakfast was great too.
Ernesto helped handle our complaints but there was one employee (didnt even give us a name but we kept running into him when we needed something) that was horrible. Glad that guy is getting let go.
oleyor (Group Traveler)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
This is our second time in this hotel, we really like it. The location is great, the breakfast is amazing. One of my colleagues had a birthday during our stay and they surprised her in the room with cake and champagne.
Sharon (Group Traveler)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
STAFF were all exceptional --kind and friendly. loved location...
disappointed that breakfast was NOT part of the cost of the hotel room ...like most other hotels. and though ate there one day -- no one kept ahead of the food in terms of scrambled eggs not monitored so several in our party could not have any....reduce cost to less or $0 would be lovely. the space is the best I have seen....
Dana (Family with young children)
stayed in December, 2025
Guest Score 5 out of 10
Fair
Location. Breakfast buffet. Bedding.
These apartments have high ceilings and tall windows that are charming, but the rooms themselves feel sparse and uninspired. I know city hotels can be noisy, but the delivery trucks were especially loud well before 8am in our square-facing room. One of the bathrooms had a sewer gas smell that was pretty bad the first night. When we reported it the next day, the desk staff didn't seem surprised, and the smell was mostly gone the next night. There weren't any booking.com options that didn't include dinner, but we're not going to eat dinner at the hotel when we're in Madrid with fantastic restaurants. I tried to get refunded the dinners but the hotel told us it was booking.com's responsibility and booking.com told us it was the hotel's responsibility, so that was disappointing customer service.
Thank you for your information!
Area information
- Barajas Airport - 7.77 mi
- Madrid-Torrejon - 14.01 mi
- Alonso Martinez - 359 f
- Colon - 0.25 mi
- Tribunal - 0.26 mi
- Chueca - 0.33 mi
- Bilbao - 0.34 mi
- Chamberi Railway Station - 0.36 mi
- Estacion del Recoletos - 0.41 mi
- Estacion de Recoletos - 0.41 mi
- Ruben Dario - 0.49 mi
- San Bernardo - 0.51 mi
- Banco de EspaA±a - 0.54 mi
- Alcion Art Gallery - 655 f
- Museo Romantico - 876 f
- Museo de Historia - 0.27 mi
- Museo Municipal - 0.27 mi
- Wax Museum - 0.31 mi
- Madrid Wax Museum Museo de Cera - 0.33 mi
- Museo de San Isidro - 0.42 mi
- National Archaeological Museum - 0.47 mi
- Fundacion La Caixa - 0.49 mi
- National Archaeological Museum of Spain - 0.53 mi
- National Arqueological Museum - 0.53 mi
- Church of St Anton s - 0.24 mi
- Church of Santa Barbara - 0.30 mi
- Church of San Antonio de los Alemanes - 0.49 mi
- Torre Picasso - 0.25 mi
- Ensayo 100 Theater - 0.40 mi
- Mercado de Fuencarral - 0.49 mi
- Plaza de Alonso Martinez - 245 f
- UK Embassy - 0.21 mi
- El Canto de la Cabra - 0.22 mi
- Plaza del Dos de Mayo - 0.29 mi
- Glorieta de Bilbao - 0.33 mi
- Centro Cultural de la Villa - 0.34 mi
- Teatro Maria Guerrero - 0.34 mi
- Cafe del Foro - 0.38 mi
- Galeria Edurne - 0.39 mi
- Teatro Marquina - 0.40 mi
- National Library Biblioteca Nacional - 0.40 mi
- Biblioteca Nacional de Espana - 0.41 mi
- National Library - 0.41 mi
- Plaza de Colon - 0.41 mi
- Galeria del Cisne - 0.42 mi
- Paseo de Recoletos - 0.43 mi
- Serrano - 0.46 mi
- Galeria Duran - 0.47 mi
- Houdini - 0.48 mi
- Teatro Alfil - 0.52 mi
- Casa de America - 0.52 mi
- Palacio de Linares - 0.52 mi
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Petit Palace Santa Barbara
Plaza Santa Barbara 10, Madrid, Comunidad De Madrid, 28004, Spain