Hyatt Regency Hesperia Madrid
Paseo Castellana 57, Madrid, Comunidad De Madrid, 28046, Spain
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1 Room With 2 Adults Change Search
Room
Room
Address
Paseo Castellana 57, Madrid, Comunidad De Madrid, 28046, Spain
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Wheelchair accessible
- On-site parking
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Arabic
- Catalan
- French
- German
- Italian
- Portuguese
- Romanian
- Russian
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- Food delivery
- Body thermometer available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Manal (Solo Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Breakfast was brilliant with many selections
No toilet privacy
The bathroom door was transparent
Denisse-Meda (Family with young children)
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
Very poor value for money and unclear communication at reception
I stayed at this hotel for two nights and, honestly, I found the price far too high for the conditions offered. The invoice shows 340 EUR for the first night and 341 EUR for the second night, a total of 681 EUR for two nights.
The room did not offer anything special that could justify such a high rate. The amenities were minimal: only one bottle of still water and one shower cap, although there were two guests staying in the room.
Another unpleasant aspect was the lack of clarity regarding the amounts charged or held on the card. At reception, we were told that 50 EUR per person would be held as a guarantee and refunded later, but the explanation was not clear. Communication with the reception staff was difficult, both in Spanish and in English, which created confusion regarding payments and possible deposits.
Overall, the experience was not what I expected from a Hyatt Regency hotel and definitely did not justify the price paid. The value for money was very poor.
Tarek (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Food the stuff
Room too small / no hair dryer / room small compared to the price payed
Sergey (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
We have chosen Hyatt for the New Year celebration and stayed for 5 nights. Initial impression was not as good as expected due to rather low key, as turned out, New Year's Eve program - small area allocated for the gala dinner, no dancing program after countdown. We were even considering going elsewhere after midnight. Good that we did not go in the end and stayed in. Lack of major celebration has been compensated for by excellent gastronomic experience, great personalized service and overall nice festive atmosphere. Special thanks to Christina at the guest relations and Miguel at the main restaurant for taking great care of our personal requests. It is professional people like them who make difference and carry hotel's name. Apart from the New Year celebration arrangements, this is a nice hotel, conveniently located just 2 minutes walk from metro station, with some good restaurants and shopping within 15-20 minutes walk from the base. Very comfortable bed, good size warm room, professional staff.
A bit pricy. Walls in the room are not particularly soundproof.
Fatima (Family with young children)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Rooms were large, amenities were nice, with all the 5 star perks like gym, spa, restaurant, 24 hour concierge
Bathroom flush didn’t work so we had to switch rooms the first night. The next day the bathroom sink suddenly draining. We had to notify the front desk and it was fixed promptly.
The hotel is a little far from city center and you have to take the train or taxi to get around which can get expensive.
Alkhoori (Solo Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Everything except the staff
The staff behavior
Cruz (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Excellent
Cruz (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Excellent
Waleed (Solo Traveler)
stayed in November, 2025
Guest Score 7 out of 10
Good
Nice location
The view from my room was not nice
Enrique (Couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Location
All good.
Soumya (Family with young children)
stayed in August, 2025
Guest Score 2 out of 10
Poor
Jorge-who attended in us at the bar/restaurant was fantastic! Big hotel and clean. Appreciate the free breakfast.
Several issues occured 1) despite us telling them in advance that we are traveling with little kids and need side by side rooms, they initially gave us rooms on different floors. 2) Room service was very incompetent and could nit get a tea order right. 3) Air-conditioning in one our rooms was not budging below 24C and we were there with kids during sone of the hottest days in Madrid. When we asked for a partial refund on this room and complained about the poor room service, they refused to issue any refund and we only managed to get reimbursement for one our dinners that was 1/10 the room price. Will not stay here again.
Pui F. (Family with young children)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
It’s super spacious. Good for family of 4ppl.
Nothing
Kim (Business Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Saïd (Group Traveler)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Noisy room
John (Business Traveler)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Adeyemi (Solo Traveler)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
friendly, helpful and courteous staff
may be the language in terms of communication with some of the staff particularly low level staff like technicians etc
Ralf (Family with young children)
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
Buthaina (Family with young children)
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
AHMAD (Solo Traveler)
stayed in February, 2025
Guest Score 6 out of 10
Pleasant
Friendly staff
Water is not free all days, coffee capsule are not refilled everyday, I found hair on bathroom towel,
Hussain (Couple)
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
Every thing was excellent
Nothing
Thank you for your information!
Area information
- Barajas Airport - 7.24 mi
- Madrid-Torrejon - 13.50 mi
- Gregorio MaraA±A³n - 476 f
- Alonso Cano - 0.40 mi
- Ruben Dario - 0.44 mi
- Iglesia - 0.47 mi
- RepAoblica Argentina - 0.52 mi
- Nuevos Ministerios - 0.54 mi
- Rios Rosas - 0.54 mi
- Chamberi Railway Station - 0.59 mi
- Nunez de Balboa - 0.65 mi
- Canal - 0.69 mi
- Avenida de America - 0.77 mi
- Quevedo - 0.80 mi
- Alonso Martinez - 0.82 mi
- Cuatro Caminos - 0.82 mi
- Cruz del Rayo - 0.86 mi
- Museo Nacional de Ciencias Naturales Museum of Natural Sciences - 628 f
- Museo de Ciencias Naturales - 678 f
- Sorolla Museum Museo de Sorollo - 0.31 mi
- Museo Sorolla - 0.31 mi
- Museo de Escultura al Aire Libre Open Air Museum of Sculpture - 0.33 mi
- Museo Lazaro Galdiano - 0.74 mi
- Fundacion La Caixa - 0.77 mi
- ABC Serrano - 0.57 mi
- Mercado de Fuencarral - 0.83 mi
- Ensayo 100 Theater - 0.58 mi
- Auditorio Nacional de MAosica - 0.69 mi
- Renoir Cuatro Caminos Cinema - 0.75 mi
- Teatros del Canal - 0.71 mi
- Picasso Tower - 0.74 mi
- Torre Picasso - 0.80 mi
- America Avenue - 0.77 mi
- Estadio del Bernabeu - 0.87 mi
- Santiago Bernabeu Stadium - 0.87 mi
- Gregorio Maranon - 476 f
- Nuevos Ministerios - 0.32 mi
- Glorieta de Emilio Castelar - 0.33 mi
- Galeria del Cisne - 0.46 mi
- Republica Argentina - 0.52 mi
- Comunidad Israelita en Madrid - 0.53 mi
- Torre BBVA - 0.56 mi
- ABC Serrano - 0.57 mi
- National Auditorium of Music - 0.69 mi
- Salamanca neighbourhood - 0.72 mi
- Torre Picasso - 0.75 mi
- Club Surf 3 Canal de Isabel II - 0.78 mi
- Glorieta de Quevedo - 0.78 mi
- UK Embassy - 0.80 mi
- Glorieta de Cuatro Caminos - 0.82 mi
- Plaza de Alonso Martinez - 0.84 mi
- National Auditorium - 0.87 mi
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Hyatt Regency Hesperia Madrid
Paseo Castellana 57, Madrid, Comunidad De Madrid, 28046, Spain