Heritage Madrid Hotel
Calle De Diego De Leon 43, Madrid, Comunidad De Madrid, 28006, Spain
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Calle De Diego De Leon 43, Madrid, Comunidad De Madrid, 28006, Spain
Relais & Châteaux Heritage Hotel offers 5-star accommodations in Madrid, next to Paseo de la Castellana. It is located on a 20th century listed building beautifully decorated with a belle-époque design. The hotel features a modern décor, offering an urban and cosmopolitan spirit, merged with up-to-date technologies. All rooms come with a private bathroom with high-end toiletries, bathrobe and slippers. A buffet breakfast is served every morning at Relais & Châteaux Heritage Hotel. Lunch and dinner are provided at the restaurant Haroma, under the guidance of chef Mario Sandoval, offering local and Mediterranean cuisine. There is a roof-top sun terrace with a stylish lounge area to relax. When guests need guidance on where to visit, the reception will be happy to provide advice. Guests can discover Madrid city center as it is reachable within walking distance of the financial district, also located within a short distance. IFEMA and Wanda Metropolitano are a 15-minute drive away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 6.8 mi from the property. Different payment terms may be requested for long-stay reservations of 7 or more nights of stay

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Packed lunches
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Public transport tickets
  • Wine/champagne
  • Fruits
  • Pet basket
  • Pet bowls
  • Outdoor furniture
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Very chic and luxurious hotel. The breakfast was excellent and the staff were so friendly and helpful.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
- The staff are incredibly friendly and always ready to assist. - My room was upgraded, and it was absolutely stunning. - The cleanliness and organization are top-notch. - The way they prepare the room and provide symbolic gifts every time is a truly wonderful gesture.
Nothing.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
We had a fantastic stay and truly loved our time at this hotel. The location is absolutely amazing—perfectly situated and ideal for exploring the city. The staff were incredibly welcoming and genuinely kind, always helpful and attentive, which made us feel at home from the very first moment. The restaurant deserves special mention: the food was outstanding, beautifully prepared, and a real highlight of our stay. Everything—from the atmosphere to the service—was simply excellent. Amazing vodka :) Overall, this was a wonderful experience, and we would absolutely come back without hesitation. Highly recommended for anyone looking for comfort, great service.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
How clean it is and the hostesses are amazing well trained and very welcoming . Comfortable and cozy rooms ❤️
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Excellent location, beautiful decor, clean and very friendly professional staff!
Nothing
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
A truly lovely and comfortable hotel with exceptionally attentive staff and beautifully appointed rooms. The bed was hands-down one of the most comfortable I have ever slept in and I travel internationally very frequently. The location is ideal, within easy walking distance of excellent restaurants and major sights. The staff are outstanding: warm, knowledgeable, and genuinely eager to help. Their restaurant recommendations were spot-on every time. An all-around excellent stay.
Food was our only disappointment. I would not recommend booking a room with breakfast, as it was underwhelming and not worth the price. There are far better options nearby. Just across the street, Bendita Locura offers a lovely breakfast or brunch at about half the cost. Overall, the hotel’s food was mediocre, which is a shame given how many excellent restaurants there are in Salamanca. With so many superior choices within walking distance, eating elsewhere is the better option.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Staff was extremely friendly and attentive… downright superb!
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The building itself is beautiful and the location and the staff perfect and the breakfast wow
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Staff were very kind and friendly A Timeless Boutique Stay – Pure Elegance in the Heart of the Madrid
Nothing at all but only one the toilet is not totally isolated.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The staff were excellent
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Classic old style hotel with an intimate atmosphere and outstanding and very friendly and welcoming staff. Room was spacious, well appointed, comfortable and clean. Great value and well worth the stay!
A little further away from some of the areas we wanted to visit, but it was a bit quieter as a result and only a short cab drive away.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The hotel was spotless, beautifully decorated, and had a luxurious atmosphere. The staff were very attentive and ensured everything was perfect throughout our stay.
For a five-star hotel, I expected the food to be more impressive. We ordered vegetable soup but received beef consommé instead. When we asked if there was soup available, the staff initially said they needed to check, a hotel of this level should always have soup on the menu. The salad and chicken sandwich were good but the portions were very small, and delivery took quite a long time considering the portion size. Also, breakfast should have more milk options, offering just soy and regular milk feels a bit outdated.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The attention to detail, the service and the design of the hotel
The location was a bit far from the center but with a metro station nearby it wasn’t really a problem
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
We had a truly wonderful stay at Relais & Châteaux Heritage Hotel Madrid. From the moment we arrived, the staff were incredibly friendly and genuinely eager to help with anything we needed — even when there was a small language barrier, their warmth and professionalism always shone through. We had a minor misunderstanding at breakfast one morning, but the hotel manager personally stepped in and went above and beyond to make things right — a true reflection of their exceptional service standards. For a luxury 5-star hotel, we were pleasantly surprised at how baby-friendly it was and how accommodating the staff were. The bedsheets were changed daily, sometimes even more than once. The cleanliness was impeccable, and we appreciated all the thoughtful touches — from fresh flowers in the bathroom, foot massage cream and chocolates in the room, to the bottles of water kindly handed to us by the lovely doorman every time we headed out. The team was also very helpful with arranging taxis, sorting train tickets, and making sure our stay was seamless. Rooftop bar and terrace is an added bonus. Plus a short walk to Serrano with plenty of shops and restaurants nearby. Also the best traditional cake store ever less than 5 min walk. Thank you to the entire team for such a pleasant and memorable experience. We felt truly looked after. — Egle, Jason & Maximus Stennett
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
It was an amazing stay! Great location! Great rooms! We were treated so well by the staff! They were always friendly and attentive! They gave the best recommendations as well!
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Just amazing.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
It was so clean and neat and the housekeeping was wonderful
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Beautiful property, well appointed
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Amazing and attentive staff
Like many boutique hotels many amenities were missing
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Area information

    Airports Show all on map »

    • Barajas Airport - 7.05 mi
    • Madrid-Torrejon - 13.30 mi

    Museums

      Art Galleries Show all on map »
      • Museo de Escultura al Aire Libre Open Air Museum of Sculpture - 1,034 f
      • Museo Sorolla - 0.36 mi
      • Sorolla Museum Museo de Sorollo - 0.36 mi
      • Museo de Ciencias Naturales - 0.43 mi
      • Fundacion La Caixa - 0.44 mi
      • Museo Nacional de Ciencias Naturales Museum of Natural Sciences - 0.46 mi
      • Wax Museum - 0.77 mi
      • Alcion Art Gallery - 0.78 mi
      • Madrid Wax Museum Museo de Cera - 0.81 mi

    Transport

      Train stations Show all on map »
      • Nunez de Balboa - 0.23 mi
      • Ruben Dario - 0.31 mi
      • Gregorio MaraA±A³n - 0.36 mi
      • Avenida de America - 0.50 mi
      • Diego de LeA³n - 0.55 mi
      • Lista - 0.65 mi
      • Chamberi Railway Station - 0.66 mi
      • Iglesia - 0.67 mi
      • RepAoblica Argentina - 0.68 mi
      • VelA¡zquez - 0.69 mi
      • Alonso Martinez - 0.72 mi
      • Alonso Cano - 0.72 mi
      • Colon - 0.76 mi
      • Cartagena - 0.78 mi
      • Prosperidad - 0.83 mi

    Other attractions

      Things to do Show all on map »
      • ABC Serrano - 0.22 mi
      Theatres Show all on map »
      • Auditorio Nacional de MAosica - 0.37 mi
      • Ensayo 100 Theater - 0.69 mi
      Famous Streets Show all on map »
      • America Avenue - 0.50 mi
      Monuments and Landmarks Show all on map »
      • Torre Picasso - 0.82 mi
      Other Show all on map »
      • Glorieta de Emilio Castelar - 843 f
      • ABC Serrano - 0.22 mi
      • Salamanca neighbourhood - 0.30 mi
      • Gregorio Maranon - 0.36 mi
      • National Auditorium of Music - 0.37 mi
      • Galeria del Cisne - 0.42 mi
      • Plaza del Marques de Salamanca - 0.47 mi
      • Diego de Leon - 0.55 mi
      • Salamanca - 0.55 mi
      • UK Embassy - 0.62 mi
      • Republica Argentina - 0.68 mi
      • Serrano - 0.68 mi
      • Velazquez - 0.69 mi
      • Nuevos Ministerios - 0.72 mi
      • Plaza de Colon - 0.73 mi
      • Plaza de Alonso Martinez - 0.74 mi
      • Galeria Duran - 0.74 mi
      • Centro Cultural de la Villa - 0.74 mi
      • Comunidad Israelita en Madrid - 0.76 mi
      • Teatro de la Comedia - 0.79 mi
      • National Library - 0.83 mi

Heritage Madrid Hotel

Calle De Diego De Leon 43, Madrid, Comunidad De Madrid, 28006, Spain