The Westin Madrid Cuzco
Paseo De La Castellana 133, Madrid, Comunidad De Madrid, 28046, Spain
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Paseo De La Castellana 133, Madrid, Comunidad De Madrid, 28046, Spain
The new Westin Madrid Cuzco enjoys a prime location along the prestigious Madrid street Paseo de la Castellana, a 5-minute walk from the iconic Santiago Bernabeu (Real Madrid’s Stadium). This magnificent new Westin branded hotel (after a comprehensive renovation of the old AC Cuzco) features 287 exquisitely designed guest rooms, suites and a brand-new room concept (2 bedrooms with their own bathroom and 1 common living room), each thoughtfully appointed with the renowned Westin Heavenly® Bed. Gym area and free Wi-Fi throughout the hotel. Experience our sumptuous breakfast buffet, alongside a show cooking station, our chic bar, offering delightful cocktails and snacks, and the marvelous dining restaurant. If you are planning a business meeting, take advantage of our 6 thoughtfully designed spaces. The Westin Madrid Cuzco hotel has very convenient access to Cuzco Metro Station (1 min walking), Chamartin train station, is well-connected by city busses, and overall, is ideally located for exploring the vibrant city of Madrid

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • On-site parking
  • mini bar
  • shuttle service
  • kitchenware
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Spanish
  • Non-Smoking Rooms Available
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • balcony/terrace
  • Body thermometer available
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The hotel was very clean, comfortable, and well-maintained. The staff were friendly, professional, and always willing to help, which made our stay very enjoyable. The only downside was that the hotel is quite far from the city centre, so getting around took more time. Overall, we had a great experience and would recommend it to anyone who doesn't mind staying a little outside the city.
the bathroom design. The bathroom does not have a door, which makes it difficult to have enough privacy. As I was travelling with my son, we did not feel comfortable when using the shower because of the lack of privacy. This open bathroom concept may work better for rooms occupied by one person or couples, but I believe rooms with twin or separate beds should have a proper bathroom door to ensure guests have adequate privacy.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Very comfortable, clean and spacious. The wifi in the lobby area is good for video calls.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Spacious rooms, well decorated. Welcoming staff. Early check in availability was a great surprise.
Breakfast is generally very good, but it would be much better if there were vegetable options. A salad or cut veggies would be a welcomed start.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Super modern and clean
Not enough plug sockets
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
All are good during our staying
Check in a bit slow
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
All are good during our staying
Check in a bit slow
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Location, comfortable
Toilet no doors
stayed in May, 2026
Guest Score 7 out of 10
Good
No door on the bathroom is a definite reason I would not stay again
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The hotel is located in a beautiful and quiet area of Madrid. It was clean and well maintained. We were able to check in a little earlier than the regular check-in time because we arrived early, and luckily our room was already ready, which was great. The girl at the reception was very kind and welcoming. When we entered the room, we were very satisfied with what we saw. Everything was tidy, although one pair of slippers was missing. However, when we met one of the cleaners in the hallway, she immediately gave them to us. Special compliments to the housekeeping staff — throughout our stay they were extremely friendly and kind, and they maintained the rooms very well. The beds were comfortable. Breakfast was excellent — everything was fresh and there was a wide variety of food. Overall, we had a very pleasant stay.
There was one small issue with the room layout. The toilet itself does not really have a separate door, as the door is located inside the bathroom and only separates the toilet from the rest of the bathroom area. Because of that, showering was a little inconvenient, but still manageable. One recommendation would be to add toilet brushes to the bathrooms. The sound insulation was quite poor. You could clearly hear people talking in the neighboring rooms.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
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Area information

    Airports Show all on map »

    • Barajas Airport - 6.88 mi
    • Madrid-Torrejon - 13.12 mi

    Transport

      Train stations Show all on map »
      • Cuzco - 326 f
      • Santiago Bernabeu - 0.31 mi
      • Tetuan - 0.49 mi
      • Valdeacederas - 0.50 mi
      • Plaza de Castilla - 0.60 mi
      • Estrecho - 0.72 mi
      • Colombia - 0.73 mi
      • Concha Espina - 0.79 mi
      • Nuevos Ministerios - 0.83 mi
      • Ventilla - 0.83 mi
      • Pio XII - 0.85 mi
      • Duque de Pastrana - 0.85 mi
      • Alvarado - 0.88 mi
      • RepAoblica Argentina - 0.95 mi
      • Chamartin Station - 1.03 mi
      • Estacion de Chamartin - 1.03 mi
      • Chamartin train station - 1.04 mi
      • Cruz del Rayo - 1.05 mi
      • Cuatro Caminos - 1.08 mi
      • Francos Rodriguez - 1.13 mi
      • ChamartA­n - 1.16 mi
      • Rios Rosas - 1.26 mi

    Museums

      Art Galleries Show all on map »
      • Museo Tiflologico - 0.55 mi
      • Museo Lazaro Galdiano - 0.77 mi
      • Museo Nacional de Ciencias Naturales Museum of Natural Sciences - 1.19 mi
      • Museo de Ciencias Naturales - 1.20 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Palacio de Congresos - 0.28 mi
      • Picasso Tower - 0.56 mi
      • Torres Kio - 0.58 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Estadio del Bernabeu - 0.43 mi
      • Santiago Bernabeu Stadium - 0.43 mi
      • Bernabeu Stadium Estadio Santiago Bernabeu - 0.43 mi
      National Parks Show all on map »
      • Berlin Park - 0.94 mi
      • Parque de Berlin - 0.94 mi
      Theatres Show all on map »
      • Renoir Cuatro Caminos Cinema - 1.00 mi
      Other Show all on map »
      • Paseo de la Castellana - 0.22 mi
      • Scala Melia Castilla - 0.23 mi
      • Palacio de Congresos de Madrid - 0.36 mi
      • Santiago Bernabeu - 0.37 mi
      • Exhibit and Conference Center - 0.38 mi
      • Torre Picasso - 0.55 mi
      • Plaza de Castilla - 0.55 mi
      • Puerta de Europa - 0.59 mi
      • Torre BBVA - 0.74 mi
      • Republica Argentina - 0.95 mi
      • Nuevos Ministerios - 0.99 mi
      • Glorieta de Cuatro Caminos - 1.05 mi
      • National Auditorium - 1.06 mi
      • Teatro Pradillo - 1.06 mi
      • Chamartin - 1.16 mi

The Westin Madrid Cuzco

Paseo De La Castellana 133, Madrid, Comunidad De Madrid, 28046, Spain