Some of the waiters at the poolside snack bar are rude, unfriendly, and unprofessional towards guests.

A complete review ((The “Beach” Is Not a Real Beach)) The hotel description claims it has a private beach, but this is misleading. There is no sandy beach at all — only a snorkeling spot located far from the hotel. You cannot walk to it; the only way is by the hotel’s shuttle bus, which comes once every hour or sometimes every two hours, returning to the room for any forgetting items is not an option. The snorkeling area itself has no sand, no normal beach setup, and no place to relax with your family at the shore like other hotels in the city. If you are not a snorkeling enthusiast, it’s simply not worth visiting. Also, your all‑inclusive package does NOT work at the bar or restaurant in the snorkeling area — everything there is extra charge. ((Wi‑Fi Is Not Free)) Another unpleasant surprise: the Wi‑Fi is not free. When I questioned this — because Booking.com clearly states the hotel offers free Wi‑Fi — the staff told me it is only free in the lobby, not in the rooms. So you either sit in the lobby or pay extra. Honestly, this feels very outdated in 2026. To be fair, not everything was bad. The hotel has a beautiful pool, clean and well‑maintained facilities. So the problem is not cleanliness or the physical property — the problem is that the hotel promises more than it actually delivers. I booked an all‑inclusive package, and the price was very good actually. And to be honest, it felt like a very good deal, and I did this before so the price wasn’t felt weird . I’ve stayed in many all‑inclusive hotels before, and some manage to offer great value without charging too much. This hotel is not one of them. I felt I paid far more than what I received. The food and beverage options were very limited, low quality, often not enough for the number of guests Even the pool snacks were always insufficient. And when you ask the staff, they give you a polite but empty smile and tell you to “come back in five minutes.

Improve animation teams

Free Wifi only in reception l hope that will be free in rooms

Location is not that close to Naama bay and old Market .

Nothing

Good food, but needs variety. More grilled and authentic Egyptian stuff needed - we never saw Kofta, for example! It can be too quiet a place for children’s liking; our kids complained about poor animation shows during the day and at night!

Bathroom

Bathroom need to be bigger

Internet connection was bad

Nothing

Internet so bad in reception

Room cleaness wifi, and food.

I love everything there but just few indoor activities they have.