Steigenberger Golf Resort El Gouna
Golf Area, Hurghada, 0, Egypt
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1 Room With 2 Adults Change Search
Room
Room
Address
Golf Area, Hurghada, 0, Egypt
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Water sports
- Children's playground
- Trouser press
- Darts
- Canoeing
- Hiking
- Cycling
- Heating
- Fax/photocopying
- Diving
- Mini golf
- Snack bar
- Beachfront
- Evening entertainment
- On-site parking
- indoor pool
- outdoor pool
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Horseback Riding
- Live entertainment
- Massage services
- Off-Site parking
- Private Beach
- Restaurant(s)
- Snorkeling
- Sun Deck
- Wind Surfing
- Daily Housekeeping
- Happy Hour
- Non-Smoking Rooms Available
- Wine/champagne
- Outdoor furniture
- Sun loungers or beach chairs
- Themed dinner nights
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- Currency exchange service
- Daily disinfection
- Entertainment services
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Takeout dining services available
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- Hurghada Airport - 16.04 mi
Click here to leave your opinion >>
Mirna (Group Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Location/ golf / room / breakfast / calmness
Need another pool
Malak (Couple)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
breakfast was okay
Cleanliness standards were below expectations, specially when it came to the bathroom. Lighting in the room was horrible. Would not stay there again
Lilian (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Room was spacious and nice design
It’s too big u need a club car to move
jalila (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Horrible service and door
jalila (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Horrible hotel and services will never stay there again
Everything was a shame
Farid (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
This review is an update following the hotel’s response, which unfortunately continues to misrepresent what actually happened.
My confirmed reservations were cancelled on the day of arrival, and I was given the reason “credit card authorization issue”. However, this has already been verified as inaccurate:
My bank confirmed that no authorization attempt was ever made
The same card worked immediately after without any issue
I have documented communication with the hotel confirming the cancellation was due to a pricing error
Despite being aware of this, the hotel continues to repeat the same incorrect explanation publicly.
This is not just a misunderstanding — it reflects a clear reluctance to acknowledge responsibility.
As a direct result of this situation, I was placed under significant pressure upon arrival and had to secure alternative arrangements at a much higher cost, leading to a substantial financial loss.
The most concerning part is not only the cancellation itself, but the ongoing refusal to provide an accurate and transparent explanation.
Guests rely on confirmed reservations for security and planning. Situations like this seriously undermine trust.
I strongly encourage the hotel management to address this matter with honesty and take responsibility for the consequences of their actions.
Farid (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
I am writing this review to clarify the misleading explanation provided by the hotel in their response.
I had multiple confirmed reservations, all of which were cancelled on the day of arrival while I was already on my way, with the stated reason being a “credit card authorization issue”.
However, this explanation is incorrect:
My bank officially confirmed that no authorization attempt was ever made
The same credit card worked immediately after without any issue
I also have a recorded call with the hotel’s reservations manager confirming that the cancellation was due to a pricing error, not a card problem
Despite this, the hotel is still repeating the same inaccurate explanation publicly.
As a result of this situation, I was forced to make alternative arrangements under pressure and ended up paying significantly more.
This raises serious concerns about transparency and how confirmed reservations are handled.
I would strongly advise future guests to be cautious, and I hope the hotel provides a clear and truthful explanation instead of repeating inconsistent information.
Farid (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Be very careful when booking this hotel.
They cancelled my confirmed reservations minutes before arrival, claiming an issue with my card — which turned out to be completely false.
After that, I was asked to rebook at a much higher price.
This is not a technical issue — this is clearly price manipulation.
I have never experienced such behavior from a hotel before.
Update after they reply:
Thank you for your response, but I must respectfully clarify that this explanation is not accurate.
The cancellation was attributed to a “credit card authorisation issue”. However:
My bank confirmed that no authorisation attempt was ever made
The same card was successfully used immediately after
I also have a recorded call with your reservations manager confirming that the cancellation was due to a pricing error, not a card issue
This directly contradicts the explanation provided in your reply.
I would appreciate if the hotel could provide a transparent and consistent explanation of what actually happened, as this situation caused significant inconvenience and financial loss
Farid (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
This hotel does not respect confirmed reservations.
My bookings were cancelled on the same day of arrival under a false claim, and I was left to deal with the situation myself.
The worst part is that I was later asked to book again at a higher price.
This kind of behavior damages trust completely.
I would not recommend relying on a confirmed booking here.
Update after they reply:
Thank you for your response, but I must respectfully clarify that this explanation is not accurate.
The cancellation was attributed to a “credit card authorisation issue”. However:
My bank confirmed that no authorisation attempt was ever made
The same card was successfully used immediately after
I also have a recorded call with your reservations manager confirming that the cancellation was due to a pricing error, not a card issue
This directly contradicts the explanation provided in your reply.
I would appreciate if the hotel could provide a transparent and consistent explanation of what actually happened, as this situation caused significant inconvenience and financial loss
Dania (Family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
Beautiful location, heated pool, lovely staff, very convenient if you’re traveling with kids
The rooms weren’t cleaned very well everyday, the 50 min massage I paid $80 for was horrible (however they were nice enough to compensate me with a free 30 min massage the next day, although would’ve been nice to get my full 50 mins), the food was below average during dinner AND breakfast (food/chefs need a major upgrade).. an overall ok experience especially if ure traveling with kids.. but def over priced
Khaled (Couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
Big resort and good for families and kids
Service can be better and faster
Omar (Couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Everything was great
They overbooked my suite but they tried their best to compensate us
roshan (Group Traveler)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Its nice but so overpriced
Waleed (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
We enjoyed everything in the hotel, the staff were awesome and so friendly, the animation was cool, the pool vibes so cool
Walied (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The friendly atmosphere. Great hospitality,, food was amazing. Thanks to the entire team and special thanks to Mrs. Madona in the reception for the great help during our stay
More activities on the beach
Ibraheem (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Everything is perfect and the staff was very good and helpful
Nothing
Mona (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Resort style
The beds are not comfy
Location is far from all the marinas and down town
Ahmed (Group Traveler)
stayed in December, 2025
Guest Score 7 out of 10
Good
The hotel is in a prime location in Gouna with great views of the lagoon and golf course. The staff are super friendly and helpful as always , and the food at the breakfast buffet is delicious with a big variety and food selection.
The rooms are starting to look a bit dated, I think the hotel needs to do a better job maintaining the property. The room was also quite dusty, and the floors were not cleaned properly. You'll definitely need to be wearing slippers the whole time in the room, otherwise you'll have black feet.
مصطفى (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Amazing place to relax
Everything was well organized and clean
Esraa (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Hurghada Airport - 16.04 mi
- Giftun Island - 16.89 mi
- Naama Bay - 49.22 mi
- Ras Mohammed National Park - 43.73 mi
- Il Mercato Mall - 50.62 mi
- Ghibli Raceway - 54.86 mi
- New Marina - 15.22 mi
- Old Market - 50.05 mi
- Alf Leila Wa Leila - 50.51 mi
- Matar at Tur - 56.56 mi
- Mina at Tur - 58.27 mi
- Matar Sharm al Shaykh - 59.49 mi
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Steigenberger Golf Resort El Gouna
Golf Area, Hurghada, 0, Egypt