San Juan Hotel
General Torres 959, Cuenca, EC010108, Ecuador
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1 Room With 2 Adults Change Search
Room
Room
Address
General Torres 959, Cuenca, EC010108, Ecuador
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Coffee shop
- Heating
- Shared lounge/TV area
- 24-hour security
- Accessible parking
- Family Rooms
- Free Wi-Fi
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Public Bath
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Room service available
- Airport shuttle (charges may apply)
- Indoor parking (charges may apply)

















































Click here to leave your opinion >>
MIchael (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
It felt like a museum.
A little confusion with getting another room.
Thomas (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Old world charm
Shower had no shower wand or hand hold bars
Alexandra (Group Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The front desk staff was helpful and kind. The room was very clean.
Anush (Group Traveler)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
This was my 3rd stay at the San Juan Hotel in the past year. The location, breakfast, room and staff are great. Denise, one of the front desk clerks is wonderful. She speaks English, is always smiling, and helping when she can. She deserves a promotion.
this is a BUEATIFYL SPANISH COLONIAL HOTEL IN THE CENTER OF EL CENTRO. A FANTASTIC PLACE TO ENJOY A STAY IN CUENCA.
The breakfast room was sometimes COLD as the door to the entrance was OPEN, It was fine when this door is closed.
Ellen (Solo Traveler)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
I've stayed here before, so I knew what to expect. The Hotel San Juan is dependable, clean, elegant hotel in an excellent El Centro location. Rooms are elegant and comfortable. Breakfasts are ample with a selection of eggs cooked to order, and hot and cold selections. As a single woman I felt secure staying there. The staff was wonderful and went out of their way to accommodate me. For example, my plane arrived very early in the morning, but they allowed me to access my room immediately even though it was several hours before the official check-in time.
I was very satisfied with my stay.
Rosita (Family with young children)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
We loved the ambience, the decor, the staff, the food, the walk ability to everything.
We didn’t like that they allowed dogs in the restaurant.
Anush (Solo Traveler)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Excellent location and buffet breakfast
No swimming pool
Rebecca (Business Traveler)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Anush (Solo Traveler)
stayed in September, 2024
Guest Score 8 out of 10
Very Good
Beautiful Spanish colonial hotel in great locatio.
Many staff members did not speak Englishspanish
Diego (Family with young children)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Todo
The noise
unknown (Couple)
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
Colonial
Marjorie (Couple)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
We loved everything! Beautiful room, great outside area, good restaurant, customer service excellent....cant wait o return!
Thelma (Group Traveler)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Excellent location. Very clean, beautifully decorated and furnished. Food is great. Staffs are very accomodating.
Everything is great!
Marlon (Couple)
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
This hotel has a very friendly and knowledgeable staff that help you with any questions related to tours, locations, and hotel questions. It is perfectly located near Plaza Calderon. Excellent experience.
All was great
Alberto (Family with young children)
stayed in January, 2023
Guest Score 9 out of 10
Wonderful
Sally (Couple)
stayed in November, 2022
Guest Score 8 out of 10
Very Good
Good location for historic sites ,comfortable room overlooking garden courtyard.Nice breakfast helpful staff.Fridge in room.
There was nothing I didn’t like about the hotel.A kettle in the room would have been expected for this type of hotel.
Juan (Group Traveler)
stayed in October, 2022
Guest Score 5 out of 10
Fair
The phone at reception did not stopped ringing the whole night. Staff did not picked up the phone. It was very hard to sleep with the ringing of the phone.
Eric (Solo Traveler)
stayed in November, 2021
Guest Score 8 out of 10
Very Good
Mariuxi (Group Traveler)
stayed in October, 2021
Guest Score 9 out of 10
Wonderful
Place
Thank you for your information!
Area information
- Mariscal Lamar Airport - 1.57 mi
- Modern Art Museum - 0.27 mi
- Museum of skeletons ""Doctor Gabriel Moscoso"" - 0.30 mi
- Straw hat Museum - 0.33 mi
- Museum of the Canari Identity - 0.40 mi
- Museum of ""Las Conceptas"" - 0.45 mi
- Popular Art Museum - 0.57 mi
- Museum of the Aboriginal Cultures - 0.59 mi
- Pumapungo Museum - 0.96 mi
- Museum of the Metals - 1.15 mi
- Chahuarchimbana House Museum - 1.45 mi
- Cuenca New Cathedral - 998 f
- Old Cathedral - 0.29 mi
- Turi Church - 1.80 mi
- Abdon Calderon Park - 1,052 f
- Cajas National Park - 11.86 mi
- Tomebamba River - 0.46 mi
- San Blas square - 0.58 mi
- Olimpo - 42.34 mi
- Caida - 47.01 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
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Historical Buildings Show all on map »
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San Juan Hotel
General Torres 959, Cuenca, EC010108, Ecuador