Hotel Casa San Rafael
Bolivar 5-05 Y Mariano Cueva, Cuenca, EC010110, Ecuador
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Bolivar 5-05 Y Mariano Cueva, Cuenca, EC010110, Ecuador
In a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael is a quarter mile from Abdon Calderon Park. The hotel features rooms with free Wi-Fi and flat-screen TVs. Breakfast is provided, and massage sessions can be requested. Decorated in soft hues, rooms at Casa San Rafael have cable TV. All of them feature private bathroom with toiletries. A breakfast is served daily. Coffee and tea making facilities are available in common areas. Guests can enjoy themselves reading a book at the reading hall or enjoy a massage session at a fee. Airport shuttles can be arranged for a fee. Hotel Casa San Rafael is 2 miles from Mariscal Lamar Airport and 22 miles from El Cajas National Park.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Room Service
  • Safety Deposit Box
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Fax/photocopying
  • Private check-in/check-out
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Fruits
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Grocery delivery
  • Contactless check-in/out
  • Food delivery
  • CCTV security in common areas
  • Daily disinfection
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Staff were extremely accommodating. Great breakfast every morning. This hotel is elegant and rustic. It's very beautiful.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Breakfast was great during Carnival.
The bed was overly firm.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
We booked our room for Carnival 2026 and were immediately impressed upon arrival. As we walked into the hotel and stepped into the courtyard where breakfast is served, we couldn’t help but admire the beautifully preserved woodwork and the charming rooms on the second and third floors. For a property with such age and historic value, it was exceptionally well maintained. The wood floors were spotless and gleaming, and the stair rails were sturdy and secure, making it easy to go up and down. On the second floor, there was a cozy sitting area beside a large fireplace, which added to the hotel’s inviting atmosphere. Our room was spacious and comfortable for my husband and me. Breakfast was served each morning in the courtyard on the first floor, and the setting was absolutely beautiful. The owner and staff were incredibly accommodating. The owner spoke English fluently, recommended local attractions and shops, and even arranged a taxi for us.
We didn't know that Carnival was also a holiday so a lot of stores were closed.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Wonderful and attentive staff, secure building, daily breakfast served hat and fresh. Clean rooms old style charm and character.
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
stayed in December, 2023
Guest Score 10 out of 10
Exceptional
Great property and very good location
Location and the stuff
stayed in April, 2023
Guest Score 10 out of 10
Exceptional
I loved the historic look and feel to the hotel and it's presented very well. Located in a good central location for visiting restaurants and various museums as well as the centre. Security at the hotel was good and the staff were friendly, I'm not sure how well they speak English though. Highly recommended be sure to choose this hotel!!!!!!!!
It's hard to complain about this hotel being such a bargain that it is, the only thing I could make a comment about is maybe be a little more creative with the breakfast but it gets you started for the day.......
stayed in February, 2023
Guest Score 10 out of 10
Exceptional
The breakfast Was excellent, the location of the hotel, the staff Was great .
stayed in February, 2023
Guest Score 8 out of 10
Very Good
Great location, you can walk to the main square, the markets, or the river. It is a bit noisy as it is on 2 main roads. The staff were very helpful and friendly.
In order to have a quiet room, we were placed beside the reception area, which was very quiet, however there were no windows. It was a dark room and the beds were very hard!
stayed in February, 2023
Guest Score 7 out of 10
Good
Location very central. Hotel was charming and the staff very kind. Rooms were fine and clean.
The breakfast should have been more generous. Compared to the other hotels we’ve stayed at of the same caliber, this breakfast was the lightest.
stayed in February, 2023
Guest Score 7 out of 10
Good
Excellent location, friendly staff, good value for money.
The room had no windows. The bed and the flooring creaked at every move.
stayed in February, 2023
Guest Score 9 out of 10
Wonderful
Great location and really nice staff. Breakfast was included and was very nice. We liked our rooms on the ground floor because there was not an elevator. Great hot water showers and lots of space in the rooms, particularly the one with a loft. Plenty of warm blankets and comforter.
Just a bit inconvenient placement of plugs and no night stand by the small bed.
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
We stayed one week here and the breakfast was always delicious and each day was different.
stayed in January, 2023
Guest Score 9 out of 10
Wonderful
stayed in December, 2022
Guest Score 9 out of 10
Wonderful
stayed in February, 2022
Guest Score 7 out of 10
Good
stayed in February, 2022
Guest Score 10 out of 10
Exceptional
La ubicacion
No me permitieron late check out
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
The hotel has a cozy feeling, specially the breakfast area. The hotel has a great location, you can walk to major tourist attractions. The hotel has an old fashion vibe that makes it very unique and lovely. The breakfast is good.
I like everything about my stay.
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Mariscal Lamar Airport - 1.28 mi

    Museums

      Art Galleries Show all on map »
      • Museum of skeletons ""Doctor Gabriel Moscoso"" - 549 f
      • Museum of the Canari Identity - 858 f
      • Museum of ""Las Conceptas"" - 0.21 mi
      • Museum of the Aboriginal Cultures - 0.36 mi
      • Popular Art Museum - 0.38 mi
      • Straw hat Museum - 0.43 mi
      • Pumapungo Museum - 0.63 mi
      • Modern Art Museum - 0.63 mi
      • Museum of the Metals - 1.10 mi
      • Chahuarchimbana House Museum - 1.14 mi

    Other attractions

      Historical Buildings Show all on map »
      • Old Cathedral - 593 f
      • Cuenca New Cathedral - 0.25 mi
      • Turi Church - 1.73 mi
      National Parks Show all on map »
      • Abdon Calderon Park - 0.25 mi
      • Cajas National Park - 12.26 mi
      Rivers and Lakes Show all on map »
      • Tomebamba River - 0.41 mi
      Other Show all on map »
      • San Blas square - 953 f
      • Olimpo - 42.51 mi
      • Caida - 47.07 mi

Hotel Casa San Rafael

Bolivar 5-05 Y Mariano Cueva, Cuenca, EC010110, Ecuador