Hotel Boutique Los Balcones
Borrero 12-08 Y Sangurima, Cuenca, 010150, Ecuador
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1 Room With 2 Adults Change Search
Room
Room
Address
Borrero 12-08 Y Sangurima, Cuenca, 010150, Ecuador
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Garden
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Coffee shop
- Trouser press
- Fishing
- Hiking
- Heating
- Fax/photocopying
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- vending machine
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Happy Hour
- Non-Smoking Rooms Available
- Board games/puzzles
- Indoor play area
- Baby safety gates
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Outdoor furniture
- Bike tours
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Food delivery
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Takeout dining services available
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Mariscal Lamar Airport - 1.28 mi
Museums
- Museum of skeletons ""Doctor Gabriel Moscoso"" - 0.23 mi
- Museum of the Canari Identity - 0.37 mi
- Museum of ""Las Conceptas"" - 0.43 mi
- Straw hat Museum - 0.52 mi
- Modern Art Museum - 0.56 mi
- Museum of the Aboriginal Cultures - 0.59 mi
- Popular Art Museum - 0.60 mi
- Pumapungo Museum - 0.88 mi
- Museum of the Metals - 1.29 mi
- Chahuarchimbana House Museum - 1.39 mi
Click here to leave your opinion >>
Angela (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Hotel Boutique Los Balcones felt less like a hotel and more like staying in our own beautiful 100-year-old mansion in the heart of Cuenca. During our stay, we were actually the only two guests there, which made the experience feel incredibly intimate, peaceful, and special. The rooms were spacious, elegant, and full of old-world charm, and the balcony doors opening to the street created a lovely fresh breeze throughout the room. The staff was warm, welcoming, and attentive, and by the end of our stay it truly felt like coming home each evening. We also loved the location — right in the lively downtown side of the historic center with endless cafes, restaurants, and sights within walking distance.
Because the hotel is located in the busier historic downtown area and the balcony doors open to the street, there can definitely be some street noise at times. Personally, we didn’t find it bothersome and actually enjoyed the energy and fresh air, but very light sleepers may want to know. Also, the hotel is historic and has stairs with no elevator, which could be difficult for some travelers with mobility concerns.
Chris (Couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Great location, lovely historical building, & furnishings,very clean, excellent service, great value for the price.
Internal sound proofing somewhat poor during the day but slept well
Mountain (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
There was so much to like about this hotel.
The staff were excellent. They were friendly and went far above the norm in their desire to make us comfortable. For example, while we were eating it was quite chilly in the dining room. (This is normal at this time of the year in Cuenca where central heating is not common). They brought my wife a blanket to use as a shawl. They also provided an electrice heater for the room.
The restaurant was wonderful. The food was delicious with very large portions.
The included breakfast was about as good as I've ever seen at a buffet. There were a number of hot dishes like sausages, waffles, and scrambled eggs. Lots of tropical fruits, breads, cereals, cheeses, cold cuts, and more. The coffee was rich and flavorful.. And, it was all served on a rooftop level with a view of the city. The view was not the most beautiful, since much of it was of other buildings, but you can still see the mountains in several directions.
The shower in the bathroom was huge. It had both a "rainwater" shower head and a handheld shower head.
All of this was only about $60 including the breakfast. A real bargain winin an historic building with lots of antiques.
In the bathroom, the toilet seat would not stay in the upright position due to the way everything was situated.
There was a very small refrigerator in the room. We stored our leftover dinners from their restaurant in it hoping to have them for the next day, unfortunately, we didn;t realize it wasn't plugged in, so we wasted some delicious food.
Cindy (Couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Staying at Hotel Boutique Los Balcones felt very historical, with antiques and grand décor throughout the hotel. The lobby was absolutely gorgeous. I didn’t see any elevators, so if you have trouble walking up the stairs, make sure to request a room on a lower floor (total of 3). The room was spacious, but I wish it had a bit more of a modern touch; perhaps that’s the time period design the hotel was going for. The bathroom was renovated, though, with very nice spa-like shower stalls. WiFi worked great, where I was able to have Zoom calls without issues. The staff were overall friendly, being helpful at the front desk and the breakfast buffet. The hotel was pretty quiet as we didn’t see too many guests during our stay. Location-wise, it is about a 5-7 min walk to Calderón Park. Totally walkable, but do budget some extra time as the sidewalks are often crowded with tourists.
Dennis P. (Couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
We were greeted by on arrival by friendly staff who oriented us to our location, noted interesting places to visit in the town and gave us a map and a business card to call the hotel if we got lost or needed any help. The entire hotel and room was spotless and the bed was very comfortable. We had a nice view of the domes of the church in the historical district from our balcony. Great breakfast, lots of variety and again a friendly, smiling face to greet you each morning. Beautiful decor, so many details to make it a unique destination. A short 3 block walk to the historical square. On our last day, we had a late afternoon flight and the staff suggested a late check out for us, very much appreciated.
Gary (Couple)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Location was great. Comfortable clean friendly accommodating staff
Nothing
Guerrero (Solo Traveler)
stayed in August, 2024
Guest Score 10 out of 10
Exceptional
The Staff was very professional and extremely accommodating. Christina was very friendly. She is an asset to this hotel. Highly Recommended. Will return in the future. Awesome Customer ? service ?.
Saumitra (Business Traveler)
stayed in June, 2024
Guest Score 7 out of 10
Good
Convenient location, good access to restaurant
Breakfast is ok
Carlos (Couple)
stayed in May, 2024
Guest Score 5 out of 10
Fair
Nice location. Good room size.
Photos are confusing in the listing. We booked a room thinking every room will look colonial style but we got a standard decorated and boring room.
Breakfast could include more options for allergic/intolerant people. In that case, you can only eat fruits, tea, bread. It would be great if they offer cooked food without dairy products or meat.
WILSON (Family with young children)
stayed in December, 2023
Guest Score 8 out of 10
Very Good
Is good
Ekkehard (Couple)
stayed in October, 2023
Guest Score 8 out of 10
Very Good
Doug (Couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Great breakfast on enclosed rooftop. Beautiful corner room with balcony and old world ambience.
Lots of traffic noise, but couldn’t be helped. Cuenca has a lot of traffic!
Heather (Solo Traveler)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
The hotel was stylish with multiple levels and a swath of old European furniture/fixtures. My room felt secure, and had a balcony looking out on a very busy street. I didn’t use the balcony bc of this reason, but the hotel provided three sets of doors ensuring that the room was silent at nighttime despite the flow of cars. The staff were friendly, and breakfast every morning on the terrace was pleasant (buffet-style). Wifi was pretty good, but I was on the second level, and I wouldn’t always have consistent signal in my room.
Nothing to note
Jérôme (Couple)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
The main building is a very beautiful colonial building. The staff is friendly and helpful. Breakfast buffet is ok, not special. located next to the main plaza.
We had a room in the modern part. Charmless and almost with no daylight. You should insist for a room in the colonial building, they are much nicer.
Ali (Family with young children)
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
Wonderful colonial hotel. Great staff. Greate location, very clean. spacious and modern bath.We would come again.
Ximrna (Couple)
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
They need to improve the breakfast.
Improve the breakfast.
Erik (Family with young children)
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
It is a very romantic hotel with beautiful rooms and shared spaces. Breakfast at rooftop is nice as well as the luxury shower. Central plaza is a only a few blocks away
With wooden floors and open space in the middle of the hotel, one can hear other guests passing and talking
Foley (Group Traveler)
stayed in April, 2023
Guest Score 10 out of 10
Exceptional
Everything
Alan (Couple)
stayed in March, 2023
Guest Score 8 out of 10
Very Good
lovely building, comfortable beds. great location and friendly staff
I thought the breakfast could do with an upgrade
Jennifer (Solo Traveler)
stayed in February, 2023
Guest Score 10 out of 10
Exceptional
The breakfast was good and the room at the top bright light and airy.
Thank you for your information!
Area information
- Mariscal Lamar Airport - 1.28 mi
- Museum of skeletons ""Doctor Gabriel Moscoso"" - 0.23 mi
- Museum of the Canari Identity - 0.37 mi
- Museum of ""Las Conceptas"" - 0.43 mi
- Straw hat Museum - 0.52 mi
- Modern Art Museum - 0.56 mi
- Museum of the Aboriginal Cultures - 0.59 mi
- Popular Art Museum - 0.60 mi
- Pumapungo Museum - 0.88 mi
- Museum of the Metals - 1.29 mi
- Chahuarchimbana House Museum - 1.39 mi
- Old Cathedral - 0.22 mi
- Cuenca New Cathedral - 0.29 mi
- Turi Church - 1.93 mi
- Abdon Calderon Park - 0.30 mi
- Cajas National Park - 12.10 mi
- Tomebamba River - 0.57 mi
- San Blas square - 0.40 mi
- Olimpo - 42.27 mi
- Caida - 46.86 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Historical Buildings Show all on map »
National Parks Show all on map »
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Hotel Boutique Los Balcones
Borrero 12-08 Y Sangurima, Cuenca, 010150, Ecuador