Four Points By Sheraton Cuenca
Ave. Circunvalacion Sur Y Ave. Felipe Ii, Cuenca, 10169, Ecuador
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Ave. Circunvalacion Sur Y Ave. Felipe Ii, Cuenca, 10169, Ecuador
Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 4.5 mi away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 1.4 mi from the Tomebamba River. 1.6 mi from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • shuttle service
  • alarm clock
  • kitchenware
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Radio
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa/sauna
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Cleaning products available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Perfectly located, just in front of Mall del Alto
Everything was Ok
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Loved the pool and included breakfast.
We stayed with our kids and someone called security because they were to loud. But it was only 8 pm they were not really loud they were just excited to get to the room.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Location
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Clean, modern, easy to get cab to town, and mall next door very convenient
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location and view
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Breakfast was great!!
Pillows on bed are not good. they flatten and give no support to the neck
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Close to Mirador de Turi, staff was attentive, property very clean, great amenities, pool and spa. Free breakfast buffet was the highlight.
Hotel is far from historic downtown, somewhat pricey,
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
Clean
The rooms were not sound proof, you can hear very clearly the room next door. The noise from the highway was extremely loud. Even though the room had air conditioner, it was still very warm
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Staff, facilities, breakfast, and cleanliness. Great access to the mall!
Can't think of anything.
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Staff was terrible Hidden service fees
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
This has been the most amazing service I have ever experienced in a hotel I give it and 11 out of 10 even more everyone is just so wonderful I super recommend it
Everything
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
What an amazing staff the respect and service was outstanding.everything was just so wonderfully I can't say just say one.
Nothing negative to say.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Clean, location, staff
Extremely busy breakfast over weekend.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Very clean upbeat and beautiful setting.
The pol was warm but tooooo shallow. Couldn’t do laps .knees touched the bottom of pool.
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
Everything was perfect, from the professionalism and friendliness of the staff, to the breakfasts and the hotel and its location the views from the room was all perfect. The airport shuttle service was a nice included bonus. I would definitely return to this hotel.
stayed in February, 2025
Guest Score 8 out of 10
Very Good
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
good location
nothing
stayed in September, 2024
Guest Score 8 out of 10
Very Good
breakfast
price
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Area information

    Airports Show all on map »

    • Mariscal Lamar Airport - 3.10 mi

    Museums

      Art Galleries Show all on map »
      • Museum of the Metals - 0.84 mi
      • Popular Art Museum - 1.56 mi
      • Straw hat Museum - 1.57 mi
      • Museum of the Aboriginal Cultures - 1.60 mi
      • Chahuarchimbana House Museum - 1.62 mi
      • Pumapungo Museum - 1.69 mi
      • Museum of ""Las Conceptas"" - 1.71 mi
      • Modern Art Museum - 1.74 mi
      • Museum of the Canari Identity - 1.76 mi
      • Museum of skeletons ""Doctor Gabriel Moscoso"" - 1.87 mi

    Other attractions

      Historical Buildings Show all on map »
      • Turi Church - 0.52 mi
      • Cuenca New Cathedral - 1.79 mi
      • Old Cathedral - 1.88 mi
      Rivers and Lakes Show all on map »
      • Tomebamba River - 1.52 mi
      National Parks Show all on map »
      • Abdon Calderon Park - 1.79 mi
      • Cajas National Park - 11.99 mi
      Other Show all on map »
      • San Blas square - 1.95 mi
      • Olimpo - 44.06 mi
      • Caida - 48.87 mi

Four Points By Sheraton Cuenca

Ave. Circunvalacion Sur Y Ave. Felipe Ii, Cuenca, 10169, Ecuador