Sheraton Santo Domingo
365 George Washington Avenue, Santo Domingo, Distrito Nacional, Dominican Republic
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1 Room With 2 Adults Change Search
Room
Room
Address
365 George Washington Avenue, Santo Domingo, Distrito Nacional, Dominican Republic
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Casino
- Free Parking
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- BBQ facilities
- Private check-in/check-out
- On-site parking
- mini bar
- outdoor pool
- Poolside bar
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Pool with view
- Kids' pool
- Linens
- Carpeting
- Smoke alarms
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Grocery delivery
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Indoor Tanning
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual aids Braille/Tactile signs
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Trash cans
- Sleep comfort items
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Herrara Airport - 5.11 mi
- Dr Joaquin Balaguer Airport - 9.49 mi
- Las Americas Intl Airport - 14.68 mi
Museums
- Museo de las casas reales - 1.30 mi
Click here to leave your opinion >>
Vanessa (Group Traveler)
stayed in March, 2026
Guest Score 7 out of 10
Good
The common areas of the hotel were in good condition, but the rooms are in need of maintenance and upgrades. The rooms with ocean view make it pleasant because of the view - I traveled with a group and we had a junior suite, an executive room, and an ocean view room . The beds and pillows are very comfortable. The club lounge and the concierge (I forgot the name. I’m so sorry!) are great. The staff is fantastic, except the male who’d answer the phone the times I had to call because there was no hot water
Front Desk: 5 stars
Club Lounge Concierge: 5 stars
Club Lounge: 5 stars
Restaurant staff: 5 stars
Team helping with luggage: 5 stars
They all remembered our names, and that goes a long ways.
I had a Junior Suite, and I felt it looked old. The executive room had no hot water, and then we were told we needed to leave sink faucet running in order to get lukewarm water in the shower.
We had 2 incidents with one of the elevator ms, and the second one was dangerously scary. As one of our team member was coming down for breakfast , the elevator dropped 3 floors very fast and stopped suddenly, causing for him to fall; it then jolted him up, when it started ascending rapidly. This happened 3 consecutive times and he had to hold on to the metal bar. He texted me and I alerted front desk who took it seriously, but maintenance didn’t show concern. When my friend was finally able to get out of the elevator, they started filming the numbers to see how erratic it was, and then put it out of order with the door open on the 11th floor. That was on a Tuesday; the previous Sunday, we had to take the service elevator because of the problems.
Jose (Couple)
stayed in February, 2026
Guest Score 2 out of 10
Poor
Location and staff
The smell of the room was so bad that my husband and I got sick ?
Sydney (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Wonderful staff and a nice place to escape the hustle and bustle of the city.
It is located next to a big road so the pool area was a bit noisy, but that can’t be changed. It also took a bit of time to check in and out.
Keith (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The ambiance was beautiful, the staff was exceptional.
There were not enough towels in the room. There were to in my room and only 1 face towel and only 2 towels.
Marlene (Family with young children)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
There was no electricity!
Tony (Couple)
stayed in December, 2025
Guest Score 7 out of 10
Good
Location and Staff
Very Very Noisy
Brito (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Excellent service from all staff!
William (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Luxury hotel. Excellent stay.
Benjamin (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location affordable
Not enough parking
Calvin (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
It was one of the best and cleanest hotels I have ever stayed at, the staff was very pleasant and very helpful, very friendly as well. The room was very clean, the bed was comfortable, and the food was very good.
When I booked my room, I was given the option of a room with full ocean view, a room with partial ocean view, and other rooms i guess with not much of a view. I booked and payed for a room with full ocean view, but instead, when I checked in, i was given a room with just a partial ocean view. No big deal, but give me what I paid for.
clay (Solo Traveler)
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Terrible staff. Nickeled and dimed you. Disrespectful
Miguelina (Senior Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The food, the ambiance, everybody was very polite and attentive.
Nixzalis (Senior Traveler)
stayed in October, 2025
Guest Score 7 out of 10
Good
Location
There were teenages staying at this hotel that were disturbing me by knocking on my door and running away in the morning and at night when I wasn’t trying to sleep I reported it to the hotel staff and they didn’t do anything in regard
Nelson (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The club lounge service
Robert (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
The hotel staff are great, they ensure that problems are corrected quickly and are eager to make your stay great!
Breakfast buffet and pool are great!
Nelson (Couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
It is very well located
The property has become quite outdated, and it’s apparent that attention to detail is lacking in several areas. For instance, I’ve noticed that they no longer provide basic toiletries in the bathroom, which feels like a significant oversight for guests. Additionally, the towels available are not only old but also have a worn appearance that detracts from the overall experience. A refreshing update to these small but important amenities would greatly enhance the comfort and appeal of the property.
Anonymous (Solo Traveler)
stayed in June, 2025
Guest Score 7 out of 10
Good
Rug in the room were stained
Iris (Family with young children)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Great staff and conveniently located.
All was good.
Gilberto (Solo Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Location
Breakfast
Stephen (Couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
What i liked best was the friendless and kind service from the staff.
No everything was great i will definitely stay there again when i come back.
Thank you for your information!
Area information
- Herrara Airport - 5.11 mi
- Dr Joaquin Balaguer Airport - 9.49 mi
- Las Americas Intl Airport - 14.68 mi
- Museo de las casas reales - 1.30 mi
- Zona Colonial - 1.03 mi
- National Theatre - 1.08 mi
- Blue Mall - 2.90 mi
- Agora Mall - 3.07 mi
- Catalina Island - 58.30 mi
- Malecon - 598 f
- Expreso Bavaro - 0.75 mi
- Mercado Modelo - 0.96 mi
- Colonial Zone - 1.10 mi
- Catedral Primada de America - 1.14 mi
- Alcazar de Colon - 1.36 mi
- Hospiten - 1.54 mi
- Centro Internacional de Cirugia Avanzada - 1.77 mi
- Faro a Colon - 2.32 mi
- Herrera - 4.51 mi
- Haina Mosa - 5.91 mi
- Puerto de Haina - 8.41 mi
- San Isidro - 8.98 mi
- San Isidro Air Force Base - 9.36 mi
- Hato Nuevo - 11.08 mi
- La Luisa - 22.85 mi
- La Jagua - 24.46 mi
- Catarey - 24.96 mi
- Sabana Tosa - 26.33 mi
- Guerra - 27.06 mi
- Las Mercedes - 29.47 mi
- Quisqueya - 33.18 mi
- Juan Sanchez - 36.34 mi
- Anita - 37.98 mi
- Consuelo - 39.48 mi
- Angelina - 50.78 mi
- Lechuga - 56.17 mi
- Puerto Duarte - 58.74 mi
- Arroyo Barril - 59.86 mi
- Constanza - 61.50 mi
- Salto de Jimenoa - 62.02 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Famous Streets Show all on map »
Theatres Show all on map »
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Sheraton Santo Domingo
365 George Washington Avenue, Santo Domingo, Distrito Nacional, Dominican Republic