Zoetry Agua Punta Cana - All Inclusive
4533 S. Artesa Way, Punta Cana, La Altagracia, Dominican Republic
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Room
Address
4533 S. Artesa Way, Punta Cana, La Altagracia, Dominican Republic
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Casino
- Free Breakfast
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Coffee shop
- Hair dryer
- Water sports
- BBQ facilities
- Nightclub/DJ
- bathrobes
- Fishing
- Table tennis
- Karaoke
- Canoeing
- Diving
- Snack bar
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- outdoor pool
- Poolside bar
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Boating
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Horseback Riding
- Massage services
- Private Beach
- Restaurant(s)
- Snorkeling
- Wind Surfing
- All Inclusive
- Closet
- Daily Housekeeping
- English
- French
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- gift/souvenir shop
- yoga room
- Shops on site
- Pool with view
- Exterior Corridor
- Linens
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Outdoor recreational features
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Punta Cana Intl Airport - 22.87 mi
- Casa De Campo Airport - 34.52 mi
Click here to leave your opinion >>
Kris (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Good selection of Breakfast, lunch and dinner options..
Everything we ate was delicious
N/A
The location is away from the town so it’s not ideal to get away from the premises
Vafa (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
We had a magnificent stay at Zoetry Punta Cana. The property is very beautifully designed and well maintained, staff are busy day and night taking care of the grounds. Our ocean front room was exceptional and had all needed amenities. There are several restaurants that are never too crowded, with great food on rotating menues and obviously room service. We loved the friendly lunch buffet by the pool and the daily drink choices that also included non-alcoholic options. Ultimately the best part of our trip was the exceptional staff at Zoetry: Wilca, Gabriel, Charlie and Pedro at the pool bar, Wendy at front desk, Martiza at the Coco cafe, Joel in the lobby bar, Jahaira and Olivia in spa and Dio our wonderful concierge. The wait staff in all the restaurants were wonderful, too many names to mention!
We spent a lot of time at the Caicu pool bar, would be great of they change the music every few days! In addition, the staff did a great job maintaining a peaceful spa atmosphere, however unfortunately some of the guests spoke very loudly in the water therapy area, treating it like a party hot tub rather than a place to relax. Would be great if the property can add a sign to encourage respectful quiet by all guests.
Jacqueline (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The people/staff! They all make you feel at home and welcomed. Loved the fact you didn't have to make dinner reservations! Loved my room! Especially the shower area!!
Gerard (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Beautiful place . Maybe a little costly
Green and natural . Not a concrete resort
Brian (Couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
It’s beautiful beach and spaces, the restaurants and the spa. Manuel is a great Concierge. Eliezer at Front Desk, Daniel at the pool bar, Chamel at a Restaurant and Vianely in the spa were all great!
Andrew (Unknown)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
I love the location and the boutique feel. Always great to see familiar faces. Hotel employee are the reason we keep coming back. Drink service on the beach was awesome with hotel employee.
It was definitely busier that previous trips.
Iain (Couple)
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
The hotel was an excellent blend of being not too big, getting the personal atmosphere, and not too small, allowing good facilities. Excellent stretch of unspoilt beach.
Serenity (Couple)
stayed in August, 2024
Guest Score 10 out of 10
Exceptional
The property was beautiful, clean and serene. Our room was amazing, especially the swim up. Our concierge Simeon was the BEST!!! Overall, the service was top notch. I felt like I was home and can’t wait to come back!
N/A
Juan (Family with young children)
stayed in July, 2024
Guest Score 9 out of 10
Wonderful
Good
wifi to low
Valérie (Couple)
stayed in June, 2024
Guest Score 8 out of 10
Very Good
The property is as beautiful as on the pictures. The Staff is overly sympathetic and also very attentive and professional - everywhere. Lots of activities in the property throughout the day and into the evening. Classy atmosphere, where the guests enjoy the all-inclusive without abusing. Only very few, calm children.
The food is very fresh, good and varied, yet do not expect a Michelin Star (in none of the four restaurants).
The location is both great (furthest away from the Airport along Punta Cana shore; this makes transfers longer but we enjoyed the peace !
As an European, the mindset is American - and the prices accordingly (e.g. Spa treatments, albeit excellent, are more expensive than in Switzerland !)
The weak Internet connection is being renewed and improved - so that should then do.
sabrina (Couple)
stayed in May, 2024
Guest Score 6 out of 10
Pleasant
I think overall it was a decent experience. I think it was overpriced, especially for it to be on discount. I think it was still overpriced. I guess if it’s raining the farther you go up north, the more that it actually rains.
They overcharge you for Taxi, so make sure you book in advance a taxi. And they try to overtax me leaving and then try to take the long way so they could over tax me.
The seaweed out in the front, they overcharged for everything, they charge $30 just for mosquito spray which is super outrageous. Some of the main staff wasn’t as welcoming. It’s just kind of like they needed a job. They didn’t have like a pleasant personality I don’t like the fact that they try to tell me what to wear, of course kids are there so. Personally, I only stayed for one day and I wish I didn’t even stay there. I stayed at another resort after and I fell in love with that one and it was $400 cheaper
Merry (Couple)
stayed in April, 2024
Guest Score 2 out of 10
Poor
Facilities were generally well-maintained and clean and some of the staff, particularly at the restaurants, were helpful and kind.
Service was extremely uneven and in some instances, completely bizarre. An attendant at the beach grabbed my foot completely out of nowhere while walking by me. One evening, I heard voices outside the room (on the second story of a standalone building with just two rooms, meaning that you would have no reason to be outside our room unless you were trying to access the room) and several staff members were standing around chatting. Housekeeping left the door open while cleaning, allowing mosquitoes in, despite language advising guests to protect themselves from mosquitoes by taking care to close the doors. Requests and orders were forgotten.
Breakfast is pretty good, but the rest of it is at the level of airplane food. To top it all off, I got food poisoning toward the end of our stay, and was ill for five days.
Geronimo (Couple)
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Was great
Francisco (Couple)
stayed in March, 2024
Guest Score 6 out of 10
Pleasant
Location was beautiful, staff were very eager to please their hosts, room was perfect when we arrived.
The Manager, Diana Kynast, turned awfully AGGRESSIVE to me, after our initial review!! She even questioned MY professionally, as it mattered at all, as a customer...
Yes, I was upset in my review, but she took the complaints personally, never acknowledging ALL the flaws and unpleasantries we encountered during our stay.
She dared telling me I was complaining to BLACK MAIL them, in order to get money compensation... (we would actually like them to use the money we spent to feed the emaciated horses they proudly offer as "entertainment...").
Very sad, coming from the representative of a supposedly LUXURY 5 stars resort...
1.- The luxury suite we booked was very noisy, because there was loud music in the property next door. The Manager said it was beyond their control, since it was not part of the resort...
2.-The air conditioning never worked properly, they were not able to fix it in the 6 days of our stay...
3.- There were constant noisy reparations to some kind of pit (for barbecue, I guess...) in the center of the beach, shorefront. Amongst other reparations...
4.- There was no illumination for the dinner barbecue on the beach! The hosts had to use cellphones lights to be able to eat... While staff members were climbing trees to improvise some kind of solution.
5.- We ordered room service breakfast every day. Jars and glasses were chipped, cutlery was always incomplete (coffee spoons, a knife, a fork...).
6.- The mini-bar was never fully restocked, as well as the coffee supplies.
7.- The canopy in the balcony remained undone for the last 3 days of our vacation.
One of the worst things were the EMACIATED HORSES the Zöetry proudly offered as "Entertainment"... A very SAD everyday view across the beach shore...
Each and every comment I provide is documented with photographs (as soon as we started noticing these faults, we decided to register them for our feedback).
Dume (Couple)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Everyone was amazing
Nedjy (Couple)
stayed in February, 2024
Guest Score 6 out of 10
Pleasant
It was peaceful
I didn’t like the food
David (Couple)
stayed in February, 2024
Guest Score 7 out of 10
Good
The resort is very relaxing with plenty of beach and pool loungers. Room was spacious and comfortable. The concierge service (Wiris) was particually helpful. Great Cocktails!
And if you are looking for a good workout Yuri is your man in the gym.
The food was not up to standard of the resort. I am aware that it is an all inclusive hotel, however the quality of the food was really below par considering what you pay.
Natalie (Couple)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Great resort. Special thanks to our concierge Heriberto Martinez-excellence job.
Tiffany Z. (Couple)
stayed in July, 2023
Guest Score 9 out of 10
Wonderful
The staff were amazing! We loved the pools and food.
Some restaurants were hot, and they tried to clean up the beach as much as they could of the seaweed. There is a lot more in the dominican than expected.
Denise (Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
This resort is absolutely the most amazing vacation ever. It’s a small, all inclusive, spa resort that left nothing to be wanted. Bit really made this the most amazing getaway was the service, and the staff. We arrived visitors, and we left some absolutely wonderful staff that we now call family.
Nothing
Thank you for your information!
Area information
- Punta Cana Intl Airport - 22.87 mi
- Casa De Campo Airport - 34.52 mi
- Cana Bay Golf Club - 9.24 mi
- Cocotal Golf and Country Club - 14.69 mi
- Barcelo Golf Bavaro - 16.32 mi
- La Cana Golf Club - 24.79 mi
- Manati Park - 15.27 mi
- Bayahibe Beach - 34.79 mi
- Dominicus Beach - 36.28 mi
- Catalina Island - 42.91 mi
- Punta Blanca - 9.30 mi
- Bavaro Lagoon - 18.41 mi
- Baigua - 21.48 mi
- freshwater lagoons - 25.23 mi
- Playa Juanillo - 25.58 mi
- Marina de Cap Cana - 25.68 mi
- Punta Espada - 27.43 mi
- Cacata - 31.81 mi
- Dye Fore - 33.81 mi
- Lechuga - 34.43 mi
- Marina de Casa de Campo - 35.39 mi
- Teeth of the Dog - 36.24 mi
- Isla Saona - 47.38 mi
- Consuelo - 50.71 mi
- Anita - 51.92 mi
- Playa Rincon - 54.27 mi
- Quisqueya - 56.41 mi
- Arroyo Barril - 60.34 mi
- Las Mercedes - 60.68 mi
Airports Show all on map »
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Zoetry Agua Punta Cana - All Inclusive
4533 S. Artesa Way, Punta Cana, La Altagracia, Dominican Republic