The staff was excellent!

Initially I had a lot of trouble getting to the hotel, as my taxi didn't show up and the other one demanded a lot of money, and he would only accept cash. The hotel refused to let me in until I paid so I was extremely angry and frustrated. I do think that if I am paying 300 a night that the hotel should have a shuttle service. Anyway, once I was in the hotel they let me eat dinner as I had arrived very late. I was staying in a suite with my brother, I believe we were in 2325. It was about a 10 minute walk from the main lobby, but very easy to get to and very clean. Our room was just ridiculously large, A kitchen, dining room, living room, insane bedroom, 2 bathrooms, a toilet, a shower, a bath, 2 sinks, a jacuzzi on the massive terrace, 2 tvs. I really wish I could afford to live in a place that large. Especially with the 2 tvs. The drinks and snacks were all included and they were replaced everyday. Such an amazing touch as I often get midnight cravings. Breakfast was fantastic, especially getting the fresh omlettes and fruit. We usually took a plate of pastries back to our room to snack on. After getting ready we would either go back to the lobby and grab the shuttle to the beach, or we could walk directly there as our room was situated very close by. The area at the beach was incredibly private and well set up. From the availability of fresh towel, unlimited drinks, it was also really cute that there was a salsa hut and burger stand. Unfortunately we weren't allowed to eat at the restaurant there, but because of the heat the drinks were plenty. There were sellers at the beach but they were really respectful and once you told them you weren't interested they left you alone - to be fair I did always see people buying from them. Right, so I never really had lunch but it wasn't an issue. DINNER! Oh my goodness. We were booked at all the restaurants every night and they were really great. Especially the hibachi grill. Oh no I'm out of room....

The swim up room and poor was wonderful

The property was amazing. Very beautiful as soon as you walk in.

Everything. Resort and staff were Wonderful. Our Concierge Yaribel was VERY helpful.

Breakfast was good

The property was beautiful

The food tastes excellent The staff is very friendly and professional Our room and the hotel grounds were always kept clean Our personal concierge was very nice and ensured we had a great stay at the hotel throughout The gym was a nice feature The mini safari they have on grounds was also beautiful The minibar and snacks were always stocked We loved how spacious our master suite was from room to bathroom. We had two jacuzzis so if either of us wanted some alone time we could both use the jacuzzis at our own leisure. The shower is ask very spacious with two shower heads so a couple can bathe together without bothering the other.