Sanctuary Cap Cana - All Inclusive By Playa Hotels & Resorts - Adults Only
Bvld Zona Hotelera Playa Juanillo, Punta Cana, La Altagracia, Dominican Republic
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Bvld Zona Hotelera Playa Juanillo, Punta Cana, La Altagracia, Dominican Republic
This luxury resort provides a full-service spa, 24-hour room service and beach. Guest suites at the Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Collection Adult All-Inclusive Resort, Dominican Republic feature an ocean view or direct beach access. A separate living area with a plasma TV are in each suite. The suites also include an espresso machine, bathrobes and a mini bar refreshed daily with bottled water, soft drinks and domestic beer. Guests also enjoy a furnished terrace or balcony with panoramic ocean views, plus double vanity sinks and an elegant tile and coral bathroom with a shower and bathtub. The Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Collection Adult All-Inclusive Resort, Dominican Republic provides a 24-hour front desk and concierge desk (limited hours). Dance lessons are available at the resort and an inland yacht marina is nearby. Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Collection Adult All-Inclusive Resort, Dominican Republic features 5 on-site restaurants, including the Blue Marlin. A full breakfast, lunch, dinner and snacks are served each day.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Parking
  • Room Service
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • outdoor pool
  • Poolside bar
  • 24-hour security
  • Designated Smoking Area
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • All Inclusive
  • Daily Housekeeping
  • English
  • Spanish
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Spa services
  • Spa/sauna
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Sanctuary Cap Cana - All Inclusive By Playa Hotels & Resorts - Adults Only
Rates from View more information >>

Airports Show all on map »

  • Punta Cana Intl Airport - 6.62 mi
  • Casa De Campo Airport - 33.03 mi
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stayed in April, 2026
Guest Score 8 out of 10
Very Good
The most of it is the magnificent view and beautiful breeze and landscape. Very elegant and chic.
Some of the food in the breakfast restaurant was cold. Food need to be hot, specially if it is meat. Several times I tried different kind of food ware cold. All the common bathrooms need the toilet cover. Nobody wants to seat on a contaminated toilet . Some people urinate and move their bowel and are not careful; so there is no protection from bacteria and germs.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The design, comfortable to walk around. Nice beach and service
Should have a buffet at night because we couldn’t have reservations and we ate very late waiting
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great service, great food, awesome hotel
Pool closings at 6:00 pm
stayed in February, 2026
Guest Score 2 out of 10
Poor
Things were clean. Most of the workers were friendly.
The workers knocked or came into our room 3 or 4 times a day. Didn’t respect our privacy. They all expected tips. The food was terrible. The pools were freezing cold and the hot tub outside was cold. The “Pueblo” that had pizza, sushi, burgers was not included in the all inclusive which was not made clear on the website or booking.com. There was one night that in the activities list said there was going to be live music at 8:15. We programmed our dinner late so that we could listen to the live music. However, it never happened. The love bar said that we were told wrong. We feel that this resort was extremely overrated and we were completely disappointed.
stayed in January, 2026
Guest Score 5 out of 10
Fair
Beautiful resort but horrible food.
Beautiful resort but horrible food.
stayed in January, 2026
Guest Score 2 out of 10
Poor
The resort is nice to look at at first glance although everything needs maintenance.
This resort is faux luxury and I would say the all inclusive is a bait and switch,.now that sanctuary town is not included. Example photo which sums up the resort the steakhouse marketed as upscale dining but the interior sign is flaking off the wall. Food is ok buffets are not really buffets, all served by staff causing long lines on busy periods, food not always hot. Restaurants are ok portion sizes are small. No buffet available on all inclusive in the evening. Lots of upsell and for the price you would expect more to be included. I don't think it's very good value for money. The room itself again looks nice on the surface but needs lots of work, chipped paint stains and sewage smell in the bathroom. The balcony bath had no hot water and the shower was a drizzle, provided shower products are cheap so take your own. The pool bar staff were ok the other wait staff seemed miserable most of the day. Entertainment staff are overly aggressive in their approach very short and not something you'd expect from "luxury".
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The food was amazing and the staff were very friendly. Sits on a beautiful property with beautiful architecture. Lots to do on the property we enjoyed the bike tour and spa.
Only downside I would have to say is the beach it is very small, could not sea any wild life, and lots of seaweed/murky water towards the shore. There’s a nicer beach 5 minute walk distance away and we did the la saona island excursion so it was okay.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
The food is fantastic very high class.
Nothing everything was perfect.
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
The staff were amazing! So attentive and anticipated our every need.
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Fantastic stay. Started with a minor error by the reception at check which led to my credit card being blocked due to suspected fraud (which I sorted with my bank the next day but not ideal after a 9 hour flight) and which was apologised for with a bottle of Prosecco and chocolate covered strawberries in our room the next day. We loved a lot of it, great food in the steakhouse, Asian, blue marlin at lunch and pizza in sanctuary town to die for. Our room an ocean view premium luxury suite was wonderful and hot tub great. There is some aging in the spa, it could benefit from being updated but our spa treatments were great themselves. Breakfast and lunch at casa Bella brilliant, room service great. The New Year’s Eve buffet was unfortunately a let down but it was the only choice that night, the blue marlin dinner menu just isn’t good enough and they should consider doing the lunch at dinner or just doing lunch until there are better dinner options. The Italian is well put together, but the pasta needs some work and as an Italian, it’s something you need to get right. Beach and pool are wonderful. Small tips and friendships with the staff are going to get you everything at this type of resort so if you’re fine with that, then you’re all good. Special shout out to Felix at the beach getting us where we wanted to sit everyday, Belen at breakfast getting us our table and full array of drinks for us, Cristian at the pool bar, Maria in the spa and at lunch, Omar with the drinks during the day - all fantastic servers.
See above
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Everything
Nothing
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
I love how clean the whole place was.
The beach has too many rocks , which is very easy to get hurt. Other than that is good.
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Everything was exceptional! It was also so peaceful! Staff was amazing! Our favorite staff member was Jarod at the PM Pub!
There was nothing that I didn’t like!
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Decoración and cleanest.
We come on vacation to relax and Not hear the employees shouting all the time and talking about their personal problems and even cursing! I would listen for guests to be talking but all I would hear was the employees that don’t know how to talk low specially when next to guests who are relaxing and enjoying the sun. Please take Note on this for a few other guests said the same thing about the employees. We loved this place and planing on returning soon! Thank you
stayed in September, 2024
Guest Score 10 out of 10
Exceptional
Everything is beautiful Clean
Everything is really nice also people really nice
stayed in September, 2024
Guest Score 9 out of 10
Wonderful
Everything
Nothing
stayed in September, 2024
Guest Score 10 out of 10
Exceptional
The grounds are lush and Spanish colonial its a masterpiece. The views from the castle pool are spectacular. 5 stars across the board for all the food and drinks. Rooms were cozy we did the castle which comes with a butler. However it's not necessary all the rooms and just as good. This is a peaceful resort so don't expect a ton of entertainment or music. Bring lots of 1s to tip everywhere you go around the resort. Expect to tip, and they deserve it. Speak spanish when saying your greetings they love it !!
stayed in September, 2024
Guest Score 1 out of 10
Very Poor
Breakfast food was great. Service at breakfast also fine. Staff was great at breakfast however restaurant at dinner jut awful.
Staff at various location was absent terrible. When I went to management they could care less. Steak house has specific rules. I had open shoes on which was wrong. I had not seen that rule.wmy issue was people w going in with beach attire. I asked to speak to the manager and he refused to come out. And when I looked in the restaurant, people were wearing shorts, sandals and other various “non-dress, like clothing“.
stayed in August, 2024
Guest Score 10 out of 10
Exceptional
I loved that everything was very close and accessible. The staff were exceptionally polite and helpful. I also loved the food.
The beds in the room could have been firmer as well as some of the staff seemed to kind of expect a tip.
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Area information

    Airports Show all on map »

    • Punta Cana Intl Airport - 6.62 mi
    • Casa De Campo Airport - 33.03 mi

    Other attractions

      Golf Courses Show all on map »
      • La Cana Golf Club - 4.24 mi
      • Barcelo Golf Bavaro - 12.89 mi
      • Cocotal Golf and Country Club - 13.75 mi
      • Cana Bay Golf Club - 18.36 mi
      National Parks Show all on map »
      • Manati Park - 12.75 mi
      Beaches Show all on map »
      • Dominicus Beach - 29.24 mi
      • Bayahibe Beach - 29.94 mi
      • Catalina Island - 41.33 mi
      Other Show all on map »
      • Playa Juanillo - 1.67 mi
      • Punta Espada - 1.73 mi
      • Marina de Cap Cana - 2.39 mi
      • freshwater lagoons - 3.62 mi
      • Bavaro Lagoon - 12.11 mi
      • Baigua - 17.76 mi
      • Punta Blanca - 18.65 mi
      • Isla Saona - 32.06 mi
      • Dye Fore - 32.40 mi
      • Cacata - 32.80 mi
      • Marina de Casa de Campo - 33.16 mi
      • Teeth of the Dog - 35.27 mi
      • Isla de Mona Nature Reserve - 41.75 mi
      • Lechuga - 43.29 mi
      • Consuelo - 59.14 mi

Sanctuary Cap Cana - All Inclusive By Playa Hotels & Resorts - Adults Only

Bvld Zona Hotelera Playa Juanillo, Punta Cana, La Altagracia, Dominican Republic