Pentahotel Trier
29 Kaiserstr., Trier, Rheinland-Pfalz, 54290, Germany
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29 Kaiserstr., Trier, Rheinland-Pfalz, 54290, Germany
This hotel is located beside the Europahalle Trier Exhibition Center, a 15-minute walk from the Porta Nigra Roman Gate. The Best Western Hotel Trier City offers free WiFi and rooms with a 32-inch flat-screen TV. Rooms at the Best Western Hotel Trier City feature modern décor and an informal ambiance with a cozy armchair and work desk. All rooms include coffee and tea facilities and a private bathroom with a rain shower. Guests can enjoy free Sky-sports channels in the lobby. Breakfast is served in the bright bistro-style lounge with wooden floors. Guests are also welcome to relax at the vibrant bar or on the quiet outdoor terrace. Other on-site facilities include an American pool table. The Best Western Hotel is beside Trier’s main shopping area, and is an 8-minute walk from the River Moselle. Trier Main Station is 0.9 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Billiards
  • Hiking
  • Packed lunches
  • Cycling
  • Heating
  • Fax/photocopying
  • Shared lounge/TV area
  • Wheelchair accessible
  • On-site parking
  • vending machine
  • Accessible parking
  • Designated Smoking Area
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Pet bowls
  • Outdoor furniture
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Electronic room key
  • balcony/terrace
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Tour services
  • Accessible toilet
  • Professional cleaning services
  • Allergy-free rooms available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The gentleman at reception was super helpful and friendly. They have a large bicycle garage and the location of the hotel was good and getting to and from the Moselle Cycle Path was easy.
I would have preferred a walk-in shower instead of the gob shower but that is a minor concern. Also, the fan supplied with the room made it comfortable enough to sleep, but real air conditioning would have been nice.
stayed in May, 2026
Guest Score 5 out of 10
Fair
Location
All the rest.
stayed in April, 2026
Guest Score 7 out of 10
Good
Excellent location - at the beginning of the city center, yet away from the crowds. Conveniently, there are family rooms with connecting doors if you're traveling with children. The bathrooms are renovated. Nice bar at the lobby with snooker and table football.
Poor choice at the breakfast, with juices watered down.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Great location next to the city centre, literally at walking distance. Room was spacious and comfortable.
Sound isolation is not great.
stayed in January, 2026
Guest Score 5 out of 10
Fair
Check-in and check-out went okay, and the photos accurately represent the property. The beds were comfortable, and the room itself was clean. The highlight of the stay was the bathroom, which was spotless and modern, although a bit cramped.
Unfortunately, the room was disappointing. It felt overpriced, though that’s not unusual in a tourist-heavy city. There were very few amenities and almost no space to put belongings, which made the stay uncomfortable for two nights. The room was also quite dark, with no overhead lighting. Breakfast wasn’t included, and parking added another expense to an already costly stay. Another major drawback was the elevator situation. Only one was working, and it was quite dated and extremely slow. With six floors and heavy use, it often meant waiting five to six minutes just to get to your room, which quickly became frustrating.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The staff at the front desk was outstanding
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The location was OK, quite close to the city center - The room was clean, large, and we'll furnished - The beds were comfortable and large and there were two nice pillows for each person - The staff was helpful
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Location & breakfast.
Paid parking lot.
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Cleanliness, fitness room
There was no fridge, AC seemed broken and there was some ventilation we couldn't turn off
stayed in September, 2025
Guest Score 7 out of 10
Good
the lobby looks nice, and staff was helpful. a free small bottle of water was nice (although really small)
Breakfast was 2nd rate. Although we were on an upper floor we could hear music late at night, and there was sort of machine like noise 24 hours that woke me up a few times. Room was not special. Location is not that great - 25 minute walk from train station and 12 minute walk to city center. No markets around there. Too expensive.
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Good breakfast, very near to Roman ruins. Room had all facilities apart from air-conditioning.
Room was very hot (top floor), slept with window open.
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Great location close to downtown and public transportation
Internet connection wasn’t always stable.
stayed in August, 2025
Guest Score 7 out of 10
Good
Convenient location and parking on site (but paid), rooms were standard and clean
Lobby was a bit dark and elevator has a service backdoor open (was strange). Had to pay for parking as hotel guest
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Location
stayed in July, 2025
Guest Score 7 out of 10
Good
Good location.
Impersonal staff and not so clean room. No amenities.
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Location, Location, Location! The property was well located. Our room was both functional and comfortable. Air conditioning was a tremendous plus. The hotel staff were courteous, efficient and professional. We truly enjoyed our stay at this property.
Honestly, the underground parking was just a little tight for me. Thank goodness that we had a small car.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Dear Best Western Management. I would like to extend another huge thank you to you, your front desk (Elena, Emie, Federico, and Marvin), breakfast room and cleaning staff for making our trip extremely enjoyable and memorable. I traveled from United States with my brother and my 89-year-old mother. My mother is originally from Trier. Her birthday wish was to visit Trier to see her house that she grew up in, her parents’ grave, her church and a childhood friend and visit the sites in the city center. We stayed in the Best Western several days at the beginning of our trip and several days at the end of our trip. From the moment we checked in to the day we checked out your staff treated us like family. The smiles and daily greetings made a world of difference during our stay. When we returned for the second time to your hotel, the front desk was waiting for our arrival and greeted us with hugs and welcomed us back. The staff had our original rooms waiting for us and made sure that my elderly mother’s bathroom was equipped with a bathtub mat and shower handle. The breakfast room staff were amazing as well. They also remembered us from the first week that we stayed with you and greeted us with smiles and hugs. They remembered my mother’s coffee preference and had it waiting for her every morning. The cleaning girls were amazing as well and addressed our daily needs. I highly recommend this hotel for anyone that will be visiting Trier. The hotel, bedrooms and facility are exceptionally clean. The staff is amazing, friendly, and fun. The hotel is situated next to the cobblestone walkway that leads into the city center restaurants and stores. Parking at the hotel is good and easy. The breakfast was delicious with a variety of options to choose from. The hotel has a bar, pool table, workout room and beautiful indoor and outdoor lounge areas. I cannot wait to come back.
Everything was good.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The location
It would be nice to have Soya milk
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Emil the receptionist is very nice to us and we are very happy to stay at this hotel
Very out dated
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Area information

    Airports Show all on map »

    • Trier Fohren - 10.32 mi
    • Findel Airport - 20.85 mi
    • Frankfurt-Hahn Airport - 31.27 mi

    Museums

      Art Galleries Show all on map »
      • State Museum Trier - 0.32 mi
      • Rheinisches Landesmuseum Trier - 0.32 mi
      • Rhineland Museum Rheinisches Landesmuseum - 0.39 mi
      • Bishop's Museum - 0.55 mi
      • Toy Museum Spielzeugmuseum - 0.60 mi
      • Museum of Prehistory - 10.46 mi
      • Abbey museum - 10.53 mi

    Transport

      Train stations Show all on map »
      • Bahnhof Trier Sud - 0.39 mi
      • Bahnhof Trier West - 0.63 mi
      • Train Station Trier - 0.80 mi
      • Trier Central Station - 0.80 mi
      • Bahnhof Karthaus - 3.33 mi
      • Bahnhof Ehrang - 4.19 mi
      • Bahnhof Hetzerath - 11.37 mi
      • Bahnhof Polert - 13.37 mi
      • Bahnhof Rascheid - 13.37 mi

    Other attractions

      Theatres Show all on map »
      • Trier Theatre - 571 f
      • Amphitheater - 0.51 mi
      Historical Buildings Show all on map »
      • Karl Marx House - 0.20 mi
      • Electoral Palace - 0.38 mi
      • Church of Our Lady Trier - 0.41 mi
      • Church of Our Lady Liebfrauenkirche - 0.44 mi
      • Cathedral Trier - 0.46 mi
      • St Peter s Cathedral Dom - 0.48 mi
      • church of st. paulin - 1.08 mi
      Monuments and Landmarks Show all on map »
      • City Centre / Pedestrian Area - 0.43 mi
      • Roman Bridge - 0.46 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Arena Trier - 1.73 mi
      Colleges and Universities Show all on map »
      • University of Trier - 2.33 mi
      • University Trier - 2.33 mi
      Other Show all on map »
      • Kaiserthermen - 0.28 mi
      • Imperator Thermae - 0.29 mi
      • Barbara Thermae - 0.29 mi
      • Kornmarkt Square - 0.31 mi
      • Basilica of Constantine Trier - 0.33 mi
      • Rokoko Palais der Kurfursten - 0.36 mi
      • Imperial Roman Baths Kaiserthermen - 0.38 mi
      • St. Gangolf - 0.40 mi
      • Pedestrian Area Trier - 0.43 mi
      • Hauptmarkt - 0.44 mi
      • Trier Christmas Market - 0.45 mi
      • Porta Nigra - 0.65 mi
      • Black Gate Porta Nigra - 0.69 mi
      • Igel Column - 4.86 mi
      • Roesterkopf mountain - 10.29 mi
      • Trier Golf-Club - 10.34 mi
      • Saarburger Sesselbahn - 10.36 mi
      • Hohe Wurzel mountain - 10.60 mi
      • Schimmelkopf mountain - 13.44 mi
      • Teufelskopf mountain - 13.48 mi

Pentahotel Trier

29 Kaiserstr., Trier, Rheinland-Pfalz, 54290, Germany