Rocco Forte The Charles Hotel
Sophienstr. 28, Munich, Bayern, 80333, Germany
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Room
Room
Address
Sophienstr. 28, Munich, Bayern, 80333, Germany
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Trouser press
- Packed lunches
- Heating
- Fax/photocopying
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- indoor pool
- Poolside bar
- 24-hour security
- Accessible parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Live entertainment
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Electric vehicle charging station
- Public transport tickets
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Outdoor furniture
- Light therapy
- Temporary art galleries
- Bike tours
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining




































Click here to leave your opinion >>
Ugochukwu (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
It was neat and well decorated
Nothing
Anke (review category business travellers)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Nedzad (review category business travellers)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Dmitry (review category business travellers)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Nice location, great rooms, good restaurant — but:
Room assignment
I requested a quiet room when making the booking. At check-in, I was initially assigned a room overlooking a busy street with traffic. When I asked whether my request had been received, I was told: “Yes, but we don’t have any courtyard-view rooms — let me see what we can do.”
Two minutes later, I was offered another room in the same category overlooking a very quiet street with no traffic. I was fully satisfied — but it makes me wonder why this option was not offered from the beginning.
Breakfast
The breakfast selection is excellent. However, eggs, tea, and coffee must be ordered separately. On the first day, the waiter forgot my order; after waiting 25 minutes, I had to remind them, and what I finally received was not what I had ordered. I thought this was just an isolated incident — but the next day was worse. I waited 35 minutes (!) for my order. A lady seated next to me ordered coffee and left after waiting 25 minutes without receiving it.
Shower and maintenance
The shower drainage was not working properly — water accumulated and overflowed outside the cabin. I tried calling housekeeping, but the phone was programmed incorrectly: instead of housekeeping, it connected me to the restaurant. I then sent a WhatsApp message to guest relations and received apologies and confirmation that the issue would be fixed. Later, when the room was cleaned, I mentioned the problem again and was reassured it had been resolved. However, when I took a shower in the evening, the same problem happened again, and the phone still had incorrect numbers. I had to complain for a third time, after which a gentleman finally came and fixed the issue quickly.
Ardalan (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Staff, location
Pool closed to kids after 4pm
Ardalan (family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Staff, location
Pool closed to kids after 4pm
Nicolaas (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Incredible staff, large rooms that's tastefully decorated and great breakfast. The hotel is incredibly well located - just across the street from the main train station, but feels hidden away thanks to the park.
We had an issue with a hold placed on our credit card that the hotel did not release. We had to contact them after 10 days of checking out and they promptly released it. In-room dining was not great.
Nicolaas (family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Incredible staff, large rooms that's tastefully decorated and great breakfast. The hotel is incredibly well located - just across the street from the main train station, but feels hidden away thanks to the park.
We had an issue with a hold placed on our credit card that the hotel did not release. We had to contact them after 10 days of checking out and they promptly released it. In-room dining was not great.
Philip (group)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
I have to say I could not find fault in this hotel all round a lovely place to stay and the spa is top class
The staff can’t do enough for you and are very attentive for us all the staff speck good English which was a bonus
Nothing bad to say
Nawaf (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Top service
Location
Nawaf (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Top service
Location
Charlotte (family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Giosue (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Daniil (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great 5* star hotel near Munich Old Town. Room size/service/location/breakfast. Really good food in italian restaurant at the first floor. High level of front desk team.
Daniil (solo traveller)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great 5* star hotel near Munich Old Town. Room size/service/location/breakfast. Really good food in italian restaurant at the first floor. High level of front desk team.
Anonymous (review category business travellers)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Loulwa (family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Lushaan (young couple)
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Comfortable room.
The front desk staff & staff in general.
Alexandros (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Warren (family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Mianyang Nanjiao Airport - 6.18 mi
- Oberpfaffenhofen - 13.58 mi
- Furstenfeldbruck - 14.30 mi
- Franz Josef Strauss Airport - 17.82 mi
- Augsburg Airport - 34.96 mi
- Konigspfalz underground station - 792 f
- Central Station Munich - 0.24 mi
- Starnberger Bahnhof - 0.37 mi
- Munchner Hauptbahnhof underground station - 0.38 mi
- Stiglmaierplatz underground station - 0.44 mi
- Holzkirchner Bahnhof - 0.46 mi
- TheresienstraSSe underground station - 0.61 mi
- Odeonsplatz underground station - 0.63 mi
- Marienplatz underground station - 0.70 mi
- Museum of Antiquities Antikensammlungen - 0.24 mi
- Municipal Gallery in Lenbach House Stadtische Galerie im Lenbachhaus - 0.29 mi
- Museum of Hunting and Fishing Deutsches Jagd und Fischereimuseum - 0.49 mi
- Museum Quarter - 0.60 mi
- Munich Municipal Museum Munchener Stadtmuseum - 0.68 mi
- Deutsches Theater Munchen - 0.57 mi
- Generals Hall Feldherrnhalle - 0.68 mi
- Altes Residenztheater Cuvilliestheater - 0.69 mi
- Asam s Church Asamkirche - 0.62 mi
- Theatiner Church Theatinerkirche - 0.66 mi
- Justizpalast - 453 f
- Karls Gate Karlstor - 821 f
- Staatliche Antikensammlung - 969 f
- U-Bahn-Haltestelle Konigsplatz - 0.22 mi
- Konigsplatz - 0.24 mi
- Karlsplatz (Stachus) - 0.25 mi
- Lenbachhaus - 0.26 mi
- Karlsplatz - 0.29 mi
- Theatinerkirche St Kajetan - 0.31 mi
- Alte Akademie - 0.31 mi
- Karlstor - 0.31 mi
- Karolinenplatz - 0.33 mi
- Michaelskirche - 0.41 mi
- Asamkirche - 0.42 mi
- Pinakothek der Moderne - 0.46 mi
- Technische Universitat Munchen - 0.49 mi
- Kunstareal Muenchen - 0.56 mi
- Glyptothek - 0.57 mi
- Old and New Pinakothek - 0.60 mi
- Kaufingerstrasse - 0.60 mi
- Old Pinakothek Alte Pinakothek - 0.62 mi
- New Pinakothek Neue Pinakothek - 0.66 mi
- Marienplatz & Town Hall - 0.67 mi
- New Town Hall Neus Rathaus - 0.67 mi
- Marienplatz - 0.68 mi
- Munich Residence Residenz Munchen - 0.69 mi
- Frauenkirche Munich - 0.70 mi
- Artothek Stadtischer Bildverleih und Galerie - 0.70 mi
- Munich Christmas Market - 0.70 mi
- Neues Rathaus - 0.70 mi
- Odeonsplatz - 0.71 mi
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Rocco Forte The Charles Hotel
Sophienstr. 28, Munich, Bayern, 80333, Germany