Conrad Hamburg
Bugenhagenstrasse 8, Hamburg, Hamburg, 20095, Germany
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Address
Bugenhagenstrasse 8, Hamburg, Hamburg, 20095, Germany
Conrad Hamburg welcomes guests to a luxurious stay in the heart of the city, set within the historic Levantehaus on Mönckebergstraße. Spacious rooms with a free spa with indoor pool are featured at this hotel in the Mönckebergstraße shopping street, 1640 feet from Hamburg Main Station. The hotel offers 283 elegant rooms and suites, including studios with kitchenettes and Hamburg’s largest Presidential Suite. Select suites offer additional space and premium amenities for an elevated stay. All rooms feature stylish design, openable windows, and modern comforts like Wi-Fi, flat-screen TVs, and air conditioning. Guests can unwind in the 3.3 ft² wellness area with a 20-yard indoor pool, sauna, steam bath, and spa treatments. Latin American cuisine awaits at GRETA OTO, with a sunny terrace and a chic bar for evening drinks. Top attractions such as the Alster Lake, Jungfernstieg, and the Elbphilharmonie are just a short walk away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Access
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Coffee/tea maker
  • bathrobes
  • Heating
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • telephone
  • alarm clock
  • blackout curtains
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Radio
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • German
  • Non-Smoking Rooms Available
  • Slippers
  • additional toilet
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Staff trained in safety protocol
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Conrad Hamburg
Rates from View more information >>

Airports Show all on map »

  • Hamburg-Fuhlsbuttel Airport - 5.54 mi
  • Finkenwerder Airport - 6.93 mi
  • Uetersen - 13.97 mi
  • Lubeck Blankensee Airport - 33.53 mi
  • Neumuenster - 36.56 mi

Museums

  • Hamburger Kunsthalle - 0.24 mi
  • Museum fur Kunst und Gewerbe - 0.24 mi
  • Deichtorhallen - 0.29 mi
  • Bucerius Kunst Forum - 0.41 mi
  • Warehouse district museum - 0.49 mi
  • International Maritim Museum Hamburg - 0.53 mi
Click here to leave your opinion >>
stayed in August, 2026
Guest Score 8 out of 10
Very Good
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 3 out of 10
Poor
Clean Location
Staff: Staff were generally unhelpful and did not appear to be adequately trained to handle guest concerns or resolve issues effectively. Room Temperature: The air conditioning was ineffective, and the room remained uncomfortably warm despite setting the thermostat to 17°C. Management: Management was polite but did not provide meaningful solutions to the problems raised. Noise: Significant noise from the neighboring room disrupted our sleep on multiple nights, and the issue was not resolved despite repeated complaints.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
stayed in July, 2026
Guest Score 3 out of 10
Poor
Location Clean
Cooling Wifi was weak Noise second day on the raw The room was never comfortably cool. Even with the thermostat set to 17°C, the air conditioning was unable to maintain a comfortable temperature, leaving the room warm throughout the day and night and affecting our comfort and sleep. The Wi-Fi signal was also weak and unreliable, with frequent interruptions. A restful night's sleep is one of the most basic expectations when staying at a hotel. Unfortunately, the noise remained an issue even after speaking directly with the manager and spending nearly 15 minutes asking for effective action. I was told the neighboring guests had promised to be quieter. While the loud conversations stopped, the children continued running around the room and repeatedly slamming doors and banging on the shared wall. The most disappointing part was the hotel's response. Apart from offering complimentary breakfast, no meaningful solution was provided. I was told the guests could not be relocated, and no effective alternative was offered. The problem was not simply the noise—it was the lack of effective action to resolve it. I expected a much higher standard of customer service and guest care.
stayed in July, 2026
Guest Score 3 out of 10
Poor
Location Clean
The hotel itself is nice, but our experience was overshadowed by poor handling of a serious noise complaint. Children in the room next to ours were running, repeatedly banging on the shared wall, with loud laughter and conversation continuing past midnight. We called reception twice, but nothing changed. Eventually, I had to knock on the neighbors' door myself because the hotel failed to intervene effectively. When I asked to speak with a manager, I was told none was available. The only solution offered was for us to move rooms after midnight—even though we had already unpacked and settled in. Meanwhile, the disruptive guests remained where they were. What disappointed me most was not the noise itself, but the hotel's response. Guests should not have to repeatedly complain or resolve disturbances on their own. For a hotel of this caliber, I expected staff to enforce quiet hours and handle the situation professionally. The food was good and many aspects of the hotel were enjoyable, but the lack of customer service and failure to address a legitimate complaint left a very poor impression. I would not stay here again unless their approach to guest disturbances improves.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff, excellent restaurant, fantastic pool and spa
Nothing
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Exceptional hotel, so good that we're coming back to stay here again
Nothing at all!
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Great location, prestigious hotel, wonderful and warm staff
Was just a great 4 day experience
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 8 out of 10
Very Good
stayed in July, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Room was excellent, although the aircon might be tricky to operate. Stuff 10/10. Facilities 10/10. I like that the check out time is 12. It’s close to the public transport. They can arrange transport for you as well.
Nothing much just the air conditioner.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent stay!!! Polite staff, perfect breakfast!!!
Guest reviews
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Area information

    Airports Show all on map »

    • Hamburg-Fuhlsbuttel Airport - 5.54 mi
    • Finkenwerder Airport - 6.93 mi
    • Uetersen - 13.97 mi
    • Lubeck Blankensee Airport - 33.53 mi
    • Neumuenster - 36.56 mi

    Transport

      Train stations Show all on map »
      • SteinstraSSe underground station - 826 f
      • Hauptbahnhof Sud underground station - 931 f
      • MeSSberg underground station - 0.26 mi
      • Hamburg Central Station - 0.27 mi
      • Hamburg Central Bus Station - 0.31 mi
      • Jungfernstieg underground station - 0.51 mi

    Museums

      Art Galleries Show all on map »
      • Hamburger Kunsthalle - 0.24 mi
      • Museum fur Kunst und Gewerbe - 0.24 mi
      • Deichtorhallen - 0.29 mi
      • Bucerius Kunst Forum - 0.41 mi
      • Warehouse district museum - 0.49 mi
      • International Maritim Museum Hamburg - 0.53 mi

    Other attractions

      Shopping Center Show all on map »
      • Moenckebergstrasse Shopping - 319 f
      • Galleria - 0.61 mi
      Historical Buildings Show all on map »
      • St. Jacobi Church - 705 f
      • St. Petri Church - 705 f
      • Warehouse District Speicherstadt - 1,025 f
      • St. Katharinen Church - 0.51 mi
      • St. Nikolai Church - 0.59 mi
      Monuments and Landmarks Show all on map »
      • Speicherstadt - 0.31 mi
      • Townhall Hamburg - 0.41 mi
      • Hamburg war memorial - 0.47 mi
      Famous Streets Show all on map »
      • Munzviertel district - 0.38 mi
      Rivers and Lakes Show all on map »
      • Inner Alster Lake - 0.44 mi
      Other Show all on map »
      • Levantehaus - 366 f
      • Hauptkirche Sankt Jakobi - 705 f
      • MonckebergstraSSe - 812 f
      • Binnenhafen - 877 f
      • Brooktorhafen - 877 f
      • Magdeburger Hafen - 877 f
      • Zollkanal - 877 f
      • Huhnerposten events location - 0.22 mi
      • Das Schauspielhaus - 0.30 mi
      • Deutsches Schauspielhaus - 0.30 mi
      • Kunsthalle Hamburg - 0.30 mi
      • Exhibition Dialog im Dunkeln - 0.31 mi
      • Hamburger Dom - 0.37 mi
      • Europa Passage - 0.38 mi
      • Afrikahaus - 0.39 mi
      • Hein und Fiete - 0.41 mi
      • Rathaus Hamburg - 0.43 mi
      • Town Hall Rathaus - 0.44 mi
      • Hamburg Christmas Market - 0.46 mi
      • Innenalster - 0.47 mi
      • Prototyp Accumulation of mobile art - 0.48 mi
      • Alsterarkaden - 0.51 mi
      • Sammlung Tamm - 0.53 mi
      • Borse - 0.54 mi
      • Jungfernstieg - 0.54 mi
      • HafenCity Hamburg - 0.59 mi

Conrad Hamburg

Bugenhagenstrasse 8, Hamburg, Hamburg, 20095, Germany