Jufa Hotel Hamburg Hafencity
Versmannstrasse 12-14, Hamburg, Germany, Hamburg, 20457, Germany
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Versmannstrasse 12-14, Hamburg, Germany, Hamburg, 20457, Germany
JUFA Hotel Hamburg HafenCity features a 4-star accommodations in the HafenCity district of Hamburg. Boasting a 24-hour front desk, this property also provides guests with a terrace. Guests can grab a bite to eat in the on-site restaurant or relax in the bar. All guest rooms in the hotel are fitted with a flat-screen TV with satellite channels. JUFA Hotel Hamburg HafenCity offers certain units with river views, and each room is fitted with a private bathroom. All units will provide guests with a fridge. The daily breakfast offers continental, buffet or vegetarian options. Speicherstadt is 0.8 mi from the accommodations. The nearest airport is Hamburg Airport, 8.1 mi from the property.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Children's playground
  • Packed lunches
  • Heating
  • Fax/photocopying
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Indoor play area
  • Electric vehicle charging station
  • Public transport tickets
  • Wine/champagne
  • Fruits
  • Strollers
  • Pet bowls
  • Outdoor furniture
  • Bike tours
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Food delivery
  • Electronic room key
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Professional cleaning services
  • Allergy-free rooms available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff were very attentive, friendly, and helpful. There is a metro station right in front of the hotel, which makes getting around very convenient. The breakfast was excellent and had a great variety of options. The hotel was also very clean and well maintained. We were very happy with our stay and would definitely recommend it.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 8 out of 10
Very Good
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Nice Room for 3 People , great Shower , a bit small the bathroom , singel room for the toilet , very good , Location is a bit outside but with Subway right in front of the door , also a small walking distance to the Westfield mall , but you also can take the subway , just one station , Breakfast is really good , very nice room for the breakfast and lots of items to choose from , always replenished also short before the breakfast ended , very nice and unusual ! it was a very pleasant stay .
the staff at the reception , they ( we had 2 different staff when we arrived and when we left ) seemed very unhappy , or not too communicational , not even sure how to explain there behaviour , both of them where not smiling or joyful like other Hotel staff , was it just the Hamburg vibe ? just wondering , this was our third stay in Hamburg before in different hotels and never had an encounter like this . anyway otherwise everything was good .
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Great location and the price was perfect for our short stay. The room was nice in size and we got upgraded from 1 family room to a 2 rooms connected which gave us more space for a family of 5
Bathroom setup. Though modern, but I don’t like the toilet being in a separate room (closed space) while the washing sink + shower in another
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Everything, the staff was also very nice. Property clean and comfortable beds
Nothing
stayed in September, 2026
Guest Score 8 out of 10
Very Good
stayed in September, 2026
Guest Score 2 out of 10
Poor
Just the location
Almost everything, no service, bad staff
stayed in September, 2026
Guest Score 7 out of 10
Good
Did not eat breakfast, just had a drink in your bar.
On September 1 we checked out and to our chock, my husband had left behind his washbag in our room: 337. We called the following morning, Sepember 2nd to your known telephone number, which was in Austria and told them about this matter. They informed me that they will be in contact with you and also we asked to make sure that you would send it to our adress in London. We have not heard from you and would you please send me an email: barbromca@gmail.com about this matter. The washbag contains my husband' s medicine. Many thanks
stayed in September, 2026
Guest Score 2 out of 10
Poor
Just the location
Almost everything, no service, bad staff
stayed in September, 2026
Guest Score 7 out of 10
Good
Lovely staff. Large foyer with nice cafe. Good breakfast buffet Kettle in room with good tea selection. Comfy beds.
Evening buffet not great, small selection, over priced. The room was comfy and clean, but the toilet door didnt stay shut. Overall the room had a three star feel. As a result this hotel is good but definitely over priced. Some four stars feel almost five. This one felt more like a three star.
stayed in September, 2026
Guest Score 7 out of 10
Good
Modern quirky hotel located next to a U bahn station. Good for easy access to Hamburg attractions . Really friendly and helpful staff in the bar
Unfortunately our residing memory after an awful disrupted train journey from Amsterdam which saw us arrive at 8.30pm instead of 5.30. We were tired and hungry and were told that there was no booking in my name. When I presented my confirmation I was told that the booking had been cancelled. Many thanks to the lady on reception who found us a room and the lady behind the bar who ensured we got something to eat and Marcid for looking after us. There’s still no explanation as to why the booking was cancelled
stayed in August, 2026
Guest Score 7 out of 10
Good
stayed in August, 2026
Guest Score 7 out of 10
Good
Nice breakfast, friendly staff.
The air conditioning system was ineffective at cooling the room, and there was an unpleasant, persistent smell in the bathroom.
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 7 out of 10
Good
stayed in August, 2026
Guest Score 3 out of 10
Poor
I left some clothes at the hotel and paid for the return shipping on July 22. I was told the package had been sent, but the DHL tracking number provided never showed any tracking information. After repeated follow-ups, I was told that the package had to be sent again on August 12. Today, more than five weeks after I paid for the shipping, I still have not received my clothes. Despite my repeated requests, the hotel has still not provided the new DHL tracking number. I feel that my concerns have simply been ignored and that I have been repeatedly asked to “wait” without any real solution or explanation. This is extremely disappointing and unacceptable. I paid for a service that has not been properly provided, and I still have no idea where my personal belongings are.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Lovely facility
Really nothing at all- had a lovely stay
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Lovely facility
Really nothing at all- had a lovely stay
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Location was conveniently next to train station which would be helpful especially those with children or elderly.
We arrived a tad earlier around 1ish and the counter lady was unbothered, unfriendly and simply said come back at 3 without even hearing anything from us. Not professional for an award hotel at all. Asked kindly if we could at least leave the luggage and she was kinda hesitant but still did it anyways. Breakfast staff find it an offence when asked what type of sausage is served because there were no food tags/label on the counter. Maybe she was stressed but there was only one person before her to attend! Disappointed much!
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Area information

    Airports Show all on map »

    • Hamburg-Fuhlsbuttel Airport - 6.27 mi
    • Finkenwerder Airport - 7.03 mi
    • Uetersen - 14.47 mi
    • Lubeck Blankensee Airport - 33.77 mi

    Museums

      Art Galleries Show all on map »
      • U Boat Museum Hamburg - 0.26 mi
      • International Maritim Museum Hamburg - 0.36 mi
      • Deichtorhallen - 0.44 mi
      • Warehouse district museum - 0.53 mi
      • Museum fur Kunst und Gewerbe - 0.85 mi
      • Bucerius Kunst Forum - 0.94 mi

    Transport

      Train stations Show all on map »
      • SteinstraSSe underground station - 0.59 mi
      • MeSSberg underground station - 0.61 mi
      • Hamburg Central Station - 0.82 mi
      • Hamburg Central Bus Station - 0.83 mi
      • Hauptbahnhof Sud underground station - 0.86 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Speicherstadt - 0.49 mi
      Historical Buildings Show all on map »
      • Warehouse District Speicherstadt - 0.60 mi
      • St. Katharinen Church - 0.70 mi
      • St. Petri Church - 0.77 mi
      • St. Jacobi Church - 0.77 mi
      • St. Nikolai Church - 0.87 mi
      Famous Streets Show all on map »
      • Munzviertel district - 0.64 mi
      Shopping Center Show all on map »
      • Moenckebergstrasse Shopping - 0.79 mi
      Other Show all on map »
      • U-Boat U-434 - 0.26 mi
      • Prototyp Accumulation of mobile art - 0.27 mi
      • Sammlung Tamm - 0.39 mi
      • Wholesale Hamburg - 0.40 mi
      • HafenCity Hamburg - 0.42 mi
      • Exhibition Dialog im Dunkeln - 0.49 mi
      • Sandtorhafen - 0.59 mi
      • Grasbrookhafen - 0.59 mi
      • Indiahafen - 0.59 mi
      • Hansahafen - 0.60 mi
      • Oberhafen - 0.60 mi
      • Bakenhafen - 0.60 mi
      • Moldauhafen - 0.60 mi
      • Segelschiffhafen - 0.60 mi
      • Moldau Port - 0.63 mi
      • Huhnerposten events location - 0.64 mi
      • Brooktorhafen - 0.74 mi
      • Binnenhafen - 0.74 mi
      • Magdeburger Hafen - 0.74 mi
      • Zollkanal - 0.74 mi
      • Traditional ship's harbour - 0.75 mi
      • Afrikahaus - 0.77 mi
      • Hauptkirche Sankt Jakobi - 0.77 mi
      • Hamburger Dom - 0.78 mi
      • Levantehaus - 0.79 mi
      • Miniatur Wunderland - 0.79 mi
      • Hamburg Dungeon - 0.80 mi
      • MonckebergstraSSe - 0.80 mi
      • Cremon - 0.87 mi
      • Criminal Dinner Hamburg - 0.89 mi
      • Rathaus Hamburg - 0.90 mi

Jufa Hotel Hamburg Hafencity

Versmannstrasse 12-14, Hamburg, Germany, Hamburg, 20457, Germany