Hotel Louis C. Jacob
Elbchaussee 401-403, Hamburg, Hamburg, 22609, Germany
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1 Room With 2 Adults Change Search
Room
Room
Address
Elbchaussee 401-403, Hamburg, Hamburg, 22609, Germany
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- bathrobes
- Luggage storage
- Wheelchair accessible
- On-site parking
- mini bar
- kitchenware
- Accessible parking
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Arabic
- French
- German
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Dressing room
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Bicycle rental (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Finkenwerder Airport - 1.04 mi
- Hamburg-Fuhlsbuttel Airport - 8.08 mi
- Uetersen - 8.80 mi
- Neumuenster - 36.71 mi
Museums
- Ovelgonne museum harbour - 2.91 mi
- HSV Museum - 3.44 mi
- Altona Museum - 3.72 mi
Click here to leave your opinion >>
Timm (Couple)
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
Very nice property and friendly staff !
It was 35 degrees Celsius ( over 100F ) and no air conditioning. We could hardly sleep
Hanneloren (Couple)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
It was in a high scale neighborhood
My room smelled so bad . Like some
Had die on it
Manfred (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Perfect location and magnificent river view from Terra’s
Spacious rooms and great restaurant
SHADI (Couple)
stayed in August, 2025
Guest Score 7 out of 10
Good
Breakfast was outstanding.
No AC in the room.
John (Couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Breakfast was fantastic - the eggs benedict was the best I've ever had
terrace wasn't used
Christoph (Family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
location & standard of the property
reservations direct at the hotel is hard to reach. Nobody answers the phone during daytime. That’s why I went through booking.com
A 7,50EUR surcharge for Krabben to complement scrambled eggs as part of the otherwise included breakfast are bad joke for a hotel of this category.
Astrid (Solo Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Christoph (Solo Traveler)
stayed in March, 2025
Guest Score 7 out of 10
Good
waterfront location, close to where I needed to be
reachability of front desk / reservations unsatisfactory. It is a joke that they charge EUR 7,50 extra for a few shrimps on your scrambled eggs, where the breakfast is otherwise included.
Electronic door locks didn't work.
Danielle (Couple)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Staff were super friendly and helpful! My phone charger stopped working and they provided me with a charger without cost for the stay. Nothing was too much trouble!
We had a false fire alarm go off in the bedroom at 09:00 in the morning which took a long time to turn off.
We were overcharged on our final bill by 77€. A mistake which we had to chase up after our stay for a refund.
Inger (Solo Traveler)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
This historic hotel is a gem. I loved the ambience and old world charm of it. The food was excellent and the staff very friendly and helpful. I will stay here again next time I visit Hamburg and I have already booked a room in the very beginning of February.
Nothing comes to mind
Hani A. (Group Traveler)
stayed in December, 2024
Guest Score 4 out of 10
Disappointing
the furniture in the room was very old and it’s the time for renovation
the location is too far from the city and rooms were poor
Cala (Solo Traveler)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Crane (Couple)
stayed in December, 2024
Guest Score 7 out of 10
Good
Nikoloz (Business Traveler)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Darren (Couple)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Nick (Solo Traveler)
stayed in November, 2024
Guest Score 7 out of 10
Good
Lynge (Couple)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
High standards
Pleasant environment
Taibah (Family with young children)
stayed in November, 2024
Guest Score 3 out of 10
Poor
Nothing
The internet connection was very poor and the hotel price was very expensive!
Paula (Couple)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Kevin (Couple)
stayed in October, 2024
Guest Score 1 out of 10
Very Poor
The View over the river was nice but the room had ceiling lights that were hanging loose with wires exposed.
Reception was extremely rude and very arrogant, I left the hotel feeling horrible. I booked 1 "large" double bed. I then received an email from the hotel saying they were not able to meet my needs, i replied with" what needs?" but was completely ignored by the hotel.
When I arrived the staff at the hotel claimed I had not booked the large bed but that was a lie as I had the emails to confirm it. Instead i was offered two singles pushed together. I was told nothing could be done because the hotel was fully booked & that was also was a lie. I was then offered an upgrade to the best room for a small price and I agreed. Unfortunately that room had lights hanging out of the ceiling with exposed wires.
When checking out the Asian receptionist wanted to argue with me about my stay. I asked three times not to talk about it, I just wanted to leave. Unfortunately her arrogance was stronger than the need to be polite. I left the hotel feeling angry unrested and just horrible.
The worst customer service ever
Thank you for your information!
Area information
- Finkenwerder Airport - 1.04 mi
- Hamburg-Fuhlsbuttel Airport - 8.08 mi
- Uetersen - 8.80 mi
- Neumuenster - 36.71 mi
- Ovelgonne museum harbour - 2.91 mi
- HSV Museum - 3.44 mi
- Altona Museum - 3.72 mi
- Kaltenkirchen Bahnhof - 3.66 mi
- Bahnhof Altona - 3.73 mi
- Bahnhof Hamburg-Altona - 3.74 mi
- Hamburg-Altona train station - 3.78 mi
- Train Station Altona - 3.78 mi
- Musical Disney's Tarzan - 4.39 mi
- Airbus site Finkenwerder - 0.96 mi
- Elbe shopping mall - 1.61 mi
- UCI Kinowelt Othmarschen Park - 2.34 mi
- Thalia Theatre - 3.35 mi
- Altonaer Theatre - 3.72 mi
- Fish Auction Hall and Market - 3.84 mi
- Allee Theatre - 4.02 mi
- Theatre Neue Flora - 4.39 mi
- Theatre Neue Flora Hamburg - 4.39 mi
- Imtech-Arena - 3.50 mi
- AOL Arena - 3.50 mi
- HSH Nordbank Arena - 3.50 mi
- Fish Market - 3.98 mi
- Jewish Cemetery - 4.34 mi
- Holsten Brewery - 4.25 mi
- Hamburg-Finkenwerder - 1.26 mi
- Hamburg Blankenese - 1.46 mi
- Jachthafen - 1.99 mi
- Volkspark Altona - 3.07 mi
- Maakenwerder Hafen - 3.20 mi
- Parkhafen - 3.20 mi
- Ahrensburg tunnel valley - 3.24 mi
- Kampfkatzen - 3.37 mi
- O2 World Hamburg - 3.45 mi
- Hamburgs kleinstes Kaufhaus - 3.48 mi
- Heine Haus - 3.49 mi
- Fischereihafen - 3.62 mi
- Altonaer Rathaus - 3.76 mi
- Griesenwerder Hafen - 3.78 mi
- Waltershofer Hafen - 3.78 mi
- FORUM Schenefeld - 3.91 mi
- Fish Market Hamburg - 3.98 mi
- Judischer Friedhof - 4.15 mi
- Rugenberger Hafen - 4.34 mi
- Bridge Kohlbrandbrucke - 4.35 mi
- BiB Buhne - 4.47 mi
- Wohlerspark - 4.50 mi
- Kohlenschiffhafen - 4.50 mi
- Vulkanhafen - 4.50 mi
- Vorhafen - 4.50 mi
- Werfthafen - 4.50 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Attractions/Entertainment
Amusement Parks Show all on map »
Other attractions
Historical Buildings Show all on map »
Shopping Center Show all on map »
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Hotel Louis C. Jacob
Elbchaussee 401-403, Hamburg, Hamburg, 22609, Germany