Hotel Louis C. Jacob
Elbchaussee 401-403, Hamburg, Hamburg, 22609, Germany
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
Elbchaussee 401-403, Hamburg, Hamburg, 22609, Germany
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Wheelchair accessible
- On-site parking
- kitchenware
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Arabic
- French
- German
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Ticket services
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Bicycle rental (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining


















































Click here to leave your opinion >>
Mohammed (family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Angad (young couple)
stayed in September, 2025
Guest Score 1 out of 10
Very Poor
Worst hotel I have ever been to. Hotel only caters for certain types of GERMANS (0.5% of global population) and no one else.
1. Checkin
- There was no one to carry bags to room plus no lift that goes up to the second floor.
- Had to find room ourselves with no guidance or direction
2. Room
- Absolutely terrible outdated room more akin to an attic
- It was warm during the weekend, and room had a tiny little window with NO air-conditioning or fans
- Shower and toilet are tacky and outdated with getting into the shower being a problem and water from shower goes everywhere
- No water or message to say where water in the room was
3. Bar and Staff
- Sat in the terrace waiting 15 minutes for someone to serve us
- Went up to the bar and tried to order drinks only to be told to sit down and to wait for someone to take order
- PoS (Point of Sales) machines were broken down and it took a further 20 minutes to pay
- Staff had little understanding of english and did NOTHING to address all the issues we faced
This is the worst hotel I have ever been to and would strongly advice going for alternative hotels where you'd be respected as a customer
Shadi (young couple)
stayed in August, 2025
Guest Score 7 out of 10
Good
Breakfast was outstanding.
No AC in the room.
Thomas (solo traveller)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Marco (young couple)
stayed in August, 2025
Guest Score 7 out of 10
Good
Great location
Friendly & helpful staff
Great restaurant
Over priced
Some days too many guest for restaurant & breakfast service to cope
Michael (review category business travellers)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
John (young couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Breakfast was fantastic - the eggs benedict was the best I've ever had
terrace wasn't used
Baeuerle (young couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Joana (young couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Great classic hotel with amazing garden and views. Great buffet breakfast and restaurant.
the people at the reception were not at a 5 star hotel level. the shower water would become very cold at times which did not make the shower time very pleasant, that should be fixed and avoided in such a hotel.
Anonymous (group)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Kai (family with young children)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Christoph (family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
location & standard of the property
reservations direct at the hotel is hard to reach. Nobody answers the phone during daytime. That’s why I went through booking.com
A 7,50EUR surcharge for Krabben to complement scrambled eggs as part of the otherwise included breakfast are bad joke for a hotel of this category.
Astrid (solo traveller)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Christoph (solo traveller)
stayed in March, 2025
Guest Score 7 out of 10
Good
waterfront location, close to where I needed to be
reachability of front desk / reservations unsatisfactory. It is a joke that they charge EUR 7,50 extra for a few shrimps on your scrambled eggs, where the breakfast is otherwise included.
Electronic door locks didn't work.
Danielle (young couple)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Staff were super friendly and helpful! My phone charger stopped working and they provided me with a charger without cost for the stay. Nothing was too much trouble!
We had a false fire alarm go off in the bedroom at 09:00 in the morning which took a long time to turn off.
We were overcharged on our final bill by 77€. A mistake which we had to chase up after our stay for a refund.
Inger (review category business travellers)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
This historic hotel is a gem. I loved the ambience and old world charm of it. The food was excellent and the staff very friendly and helpful. I will stay here again next time I visit Hamburg and I have already booked a room in the very beginning of February.
Nothing comes to mind
Cala (solo traveller)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Crane (young couple)
stayed in December, 2024
Guest Score 7 out of 10
Good
Alexander (young couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Nikoloz (review category business travellers)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Finkenwerder Airport - 1.04 mi
- Hamburg-Fuhlsbuttel Airport - 8.08 mi
- Uetersen - 8.80 mi
- Neumuenster - 36.71 mi
- Ovelgonne museum harbour - 2.91 mi
- HSV Museum - 3.44 mi
- Altona Museum - 3.72 mi
- Kaltenkirchen Bahnhof - 3.66 mi
- Bahnhof Altona - 3.73 mi
- Bahnhof Hamburg-Altona - 3.74 mi
- Train Station Altona - 3.78 mi
- Hamburg-Altona train station - 3.78 mi
- Musical Disney's Tarzan - 4.39 mi
- Airbus site Finkenwerder - 0.96 mi
- Elbe shopping mall - 1.61 mi
- UCI Kinowelt Othmarschen Park - 2.34 mi
- Thalia Theatre - 3.35 mi
- Altonaer Theatre - 3.72 mi
- Fish Auction Hall and Market - 3.84 mi
- Allee Theatre - 4.02 mi
- Theatre Neue Flora Hamburg - 4.39 mi
- Theatre Neue Flora - 4.39 mi
- Imtech-Arena - 3.50 mi
- HSH Nordbank Arena - 3.50 mi
- AOL Arena - 3.50 mi
- Fish Market - 3.98 mi
- Jewish Cemetery - 4.34 mi
- Holsten Brewery - 4.25 mi
- Hamburg-Finkenwerder - 1.26 mi
- Hamburg Blankenese - 1.46 mi
- Jachthafen - 1.99 mi
- Volkspark Altona - 3.07 mi
- Parkhafen - 3.20 mi
- Maakenwerder Hafen - 3.20 mi
- Ahrensburg tunnel valley - 3.24 mi
- Kampfkatzen - 3.37 mi
- O2 World Hamburg - 3.45 mi
- Hamburgs kleinstes Kaufhaus - 3.48 mi
- Heine Haus - 3.49 mi
- Fischereihafen - 3.62 mi
- Altonaer Rathaus - 3.76 mi
- Waltershofer Hafen - 3.78 mi
- Griesenwerder Hafen - 3.78 mi
- FORUM Schenefeld - 3.91 mi
- Fish Market Hamburg - 3.98 mi
- Judischer Friedhof - 4.15 mi
- Rugenberger Hafen - 4.34 mi
- Bridge Kohlbrandbrucke - 4.35 mi
- BiB Buhne - 4.47 mi
- Wohlerspark - 4.50 mi
- Werfthafen - 4.50 mi
- Vorhafen - 4.50 mi
- Vulkanhafen - 4.50 mi
- Kohlenschiffhafen - 4.50 mi
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Hotel Louis C. Jacob
Elbchaussee 401-403, Hamburg, Hamburg, 22609, Germany