25hours Hotel Hafencity
Ueberseeallee 5, Hamburg, 20457, Germany
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Room
Address
Ueberseeallee 5, Hamburg, 20457, Germany
Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, mini-bars, and free WiFi. Additional amenities include work desks, flat-screen TVs, and tea and coffee makers. Dining Experience The modern, family-friendly restaurant serves German and local cuisines with vegetarian and dairy-free options. Breakfast includes warm dishes, cheese, and fruits. Leisure Facilities Guests can relax in the sauna, enjoy the terrace, and stay active in the fitness room. The hotel offers a lounge, games room, and outdoor seating area. Prime Location Located in Hamburg city center, the hotel is less than 0.6 mi from Elbphilharmonie and Dialogue im Dunkeln. Nearby attractions include Miniatur Wunderland and Hamburg Dungeon. Hamburg Airport is 6.8 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Garden
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Shower
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • vending machine
  • telephone
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Fireplace
  • Free Wi-Fi
  • Game Room
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • German
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa/sauna
  • Toiletries provided
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Window
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Pets allowed (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
Nothing.
We chose this hotel based on the booking.com photos of an exceptionally good looking bar which we considered would be a perfect place to meet up with colleagues for evening drinks after intensely long conference days. However, to our shock, we found there is no bar in the hotel, only a restaurant. Coincidentally, we found the exact bar from the photos in another hotel, half a block away which happens to be a sister hotel. I cannot believe that they can get away with advertising a facility within the hotel that does not exist. As we had booked to stay 4 nights we requested to be moved to the sister hotel and were told that it was fully booked but that Management would follow up with by text or email the following morning. However, they never did bother to follow up with us which was not surprising. A further disappointment is that hotel is themed to appeal to adolescents/ young adults which being of mature years, provided no facilities of any use or comfort to us. The mid brown, limp shag pile bedroom carpet looked old and unclean. The bed lamp base was a plastic rubber toy, walls covered in cartoon wallpaper with a feature a rope ladder on the wall (for exercise I am guessing!) and bicycles placed everywhere in the communal areas including the stairs. When is needed to sit on the modular leather lounge blocks in the small foyer near the front desk I almost fell through to the floor, so opted to sit on a small wooden stool instead. Absolutely bad style over comfort!
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
No coffee making facility in the room!
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The room Was great. Everything we needed. Loved the location. Plenty to do right from the front door!
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The room Was great. Everything we needed. Loved the location. Plenty to do right from the front door!
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Friendly and helpful staff. Great location. Cleanliness. Breakfast. Room size (room 305). If I stay in Hamburg again, I will definitely stay here.
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Location
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Location
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Nice location right in the heart of Hafencity. Quirky, but comfortable hotel and you get your own plush seagull to comfort you at night - SCHLAFMÖWE!
I think the door to our room was faulty. A lot of noise from the hall came through.
stayed in August, 2026
Guest Score 7 out of 10
Good
Location
Breakfast
stayed in August, 2026
Guest Score 7 out of 10
Good
Location
Breakfast
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Almost everything looks fantastic with us . The location is pretty good for tourism purposes.
I don't know if it's the normal practice.but the room is been clean every other day. But it wasn't bad at all.
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Decor was fun. Room was clean. Location was in an excellent spot, next to Westgate Shopping centre with lots of evening food options nearby. Breakfast was excellent.
Nothing
stayed in August, 2026
Guest Score 8 out of 10
Very Good
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Geniales Ambiente mit liebevoller und stylischer Einrichtung. Tolle Zimmer, Bäder und Gemeinschaftsräume. Beim Frühstück selbst zuvorkommendes Personal. Lage an der Speicherstadt ist ebenfalls super. Frühstück ist ebenfalls gut wenngleich das für diesen Aufpreis auch besser der Fall sein sollte.
Die Parksituation ist eine Katastrophe und der Umgang damit äußerst unprofessionell. Nur ein kleiner Teil der Parkplätze ist für Hotelgäste (Preislich ok). Wenn man nun reinfährt kommt man nicht wieder raus ohne die Parkkarte an der Rezeption zu entwerten d.h. man muss zwangsläufig sein Fahrzeug ins Halteverbot stellen und schnell zur Rezeption laufen. Nach 8h Anreise mit Auto wird man dann recht pampig empfangen mit „möchtest DU parken oder einchecken“. Für ein 4 Sterne Hotel in dieser Preisklasse wünsche ich mir einen wesentlich professionelleren Umgang. Klar das Personal ist freundlich aber mit dem duzen und dem überforderten Empfang sollte man definitiv nochmal nachbessern. Frühstück hab ich für 2 Zimmer und 3 Personen gebucht und es war auch jedesmal eine Zitterpartie dass man dann auch wirklich zum Frühstück kommt also auch da ist mehr Routine dringend vonnöten. Reinigung alle 2 Tage ist in dieser Preisklasse auch ein No Go und hat nichts mit Umweltschutz zu tun.
stayed in August, 2026
Guest Score 7 out of 10
Good
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
room and reception staff excellent. Cozy and querky parts of the hotel
Menu in the resturant did not have many dishes for our taste
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
room and reception staff excellent. Cozy and querky parts of the hotel
Menu in the resturant did not have many dishes for our taste
Guest reviews
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Area information

    Airports Show all on map »

    • Hamburg-Fuhlsbuttel Airport - 6.13 mi
    • Finkenwerder Airport - 6.65 mi
    • Uetersen - 14.10 mi
    • Lubeck Blankensee Airport - 34.03 mi
    • Neumuenster - 37.16 mi

    Museums

      Art Galleries Show all on map »
      • International Maritim Museum Hamburg - 696 f
      • Warehouse district museum - 0.21 mi
      • Deichtorhallen - 0.44 mi
      • U Boat Museum Hamburg - 0.66 mi
      • Bucerius Kunst Forum - 0.66 mi

    Transport

      Train stations Show all on map »
      • MeSSberg underground station - 0.41 mi
      • SteinstraSSe underground station - 0.58 mi
      • Rodingsmarkt underground station - 0.67 mi
      • Baumwall underground station - 0.73 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Speicherstadt - 0.34 mi
      • Townhall Hamburg - 0.66 mi
      • Hamburg war memorial - 0.72 mi
      Historical Buildings Show all on map »
      • St. Katharinen Church - 0.36 mi
      • Warehouse District Speicherstadt - 0.46 mi
      • St. Nikolai Church - 0.52 mi
      • St. Petri Church - 0.61 mi
      • St. Jacobi Church - 0.61 mi
      Shopping Center Show all on map »
      • Moenckebergstrasse Shopping - 0.69 mi
      Other Show all on map »
      • HafenCity Hamburg - 329 f
      • Sammlung Tamm - 611 f
      • Prototyp Accumulation of mobile art - 0.27 mi
      • Exhibition Dialog im Dunkeln - 0.33 mi
      • Traditional ship's harbour - 0.36 mi
      • Miniatur Wunderland - 0.40 mi
      • Hamburg Dungeon - 0.40 mi
      • Afrikahaus - 0.48 mi
      • Cremon - 0.49 mi
      • Criminal Dinner Hamburg - 0.50 mi
      • Hamburger Dom - 0.50 mi
      • Deichstrasse - 0.56 mi
      • Brooktorhafen - 0.57 mi
      • Binnenhafen - 0.57 mi
      • Magdeburger Hafen - 0.57 mi
      • Zollkanal - 0.57 mi
      • Sandtorhafen - 0.59 mi
      • Grasbrookhafen - 0.59 mi
      • Indiahafen - 0.59 mi
      • Hauptkirche Sankt Jakobi - 0.61 mi
      • Rathaus Hamburg - 0.62 mi
      • Borse - 0.63 mi
      • MonckebergstraSSe - 0.63 mi
      • Hamburg Christmas Market - 0.66 mi
      • U-Boat U-434 - 0.66 mi
      • Town Hall Rathaus - 0.66 mi
      • Levantehaus - 0.68 mi
      • Huhnerposten events location - 0.68 mi
      • Europa Passage - 0.71 mi
      • Wholesale Hamburg - 0.72 mi
      • Alsterfleet - 0.73 mi
      • Alsterarkaden - 0.74 mi

25hours Hotel Hafencity

Ueberseeallee 5, Hamburg, 20457, Germany