Citadines City Centre Frankfurt
Europa-allee 23, Frankfurt/Main, Hessen, 60327, Germany
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Room
Address
Europa-allee 23, Frankfurt/Main, Hessen, 60327, Germany
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Garden
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Shared lounge/TV area
- On-site parking
- vending machine
- Accessible parking
- Family Rooms
- Free Wi-Fi
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Outdoor furniture
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Grocery delivery
- Contactless check-in/out
- Food delivery
- Electronic room key
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Allergy-free rooms available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
Airports Show all on map »
- Frankfurt am Main Airport - 7.44 mi
- Egelsbach - 10.03 mi
- Wiesbaden AAF - 14.90 mi
- Worms - 36.90 mi
Museums
- Senckenberg Natural History Museum Naturmuseum Senckenberg - 0.61 mi
- Struwwelpeter Museum - 0.71 mi
- Museum of Regional Art Haus Giersch - 0.92 mi
- Jewish Museum - 0.96 mi
- Jewish Museum of Frankfurt am Main - 0.96 mi
- Jewish Museum Judisches Museum - 0.99 mi
- Museumsufer - 1.02 mi
- Museum for Communication - 1.03 mi
- Museum for Communication Frankfurt - 1.03 mi
- Museum of Communications Museum fur Kommunikation Frankfurt - 1.04 mi
- Stadel Museum Stadelsches Kunstinstitut und Stadtische Galerie - 1.05 mi
- Stadelsches Kunstinstitut - 1.07 mi
- German Architecture Museum Deutsches Architektur Museum - 1.12 mi
- German Moviemuseum - 1.14 mi
Click here to leave your opinion >>
Mohamed (Solo Traveler)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Great Location, very good staff, very clean and value for money.
Breakfast, scrambled egg was not hot !
Sharon (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Conveniently located for Fair at Messe.
Room is basic and could use an update.
VASSILIS (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The twin bed room was comfortable. The location is perfect for the purpose of our trip since it is at a very close distance to the Messe (walking 10 min. max)! The staff at the breakfast keep the place clean and tidy constantly! The breakfast is simple, no huge variety, but it has both hot and cold dishes for keeping you full till late afternoon (I must say I have no complain about this). All staff at the reception and at breakfast were friendly and positive to help when needed!
The air-conditioning system in the room was too noisy so had to switch it off but this didn't affect the room temperature despite the cold days, it was fine without it! The water in the shower couldn't be easily adjusted to acceptable temperature as it was keep changing from hot to cold and vise versa without touching it so had to be really careful when was changing to hot because it was done suddenly and fast! The fact that the housekeeping service is charged extra, for cleaning/tiding the room and changing the towels etc. is a big minus because paying over 1000 euro for 4 nights is not a small amount and should have been included already. The bins in WC and room remained nearly full and dirty of course till the check-out date (sorry for mentioning it). We had to ask at the reception to find out where we can get clean towels as they didn't inform us upon check-in, so have this in mind in order to know where to got and get them when needed. Anyway, we had to get this hotel the last moment and the only reason was that it is very close to the Messe..
Nakagawa (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
I was pleasantly surprised by your excellent staff at the front desk.
All of them were so very nice but Federico was most exceptional. Superb and helpful in every way.
Thank you.
The kitchen stove was the hardest to figure out how to use. So I gave up, used the microwave only.
Claudia A. (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
I like everything about Citadines, great location, room comfortable and clean, friendly staff!!!!
I highly recommend the hotel.
Ianina (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Staff is very friendly and solution oriented. Nice breakfast + you have acces to tea/coffee machine 24 hours with a good variety of qualitative drinks
there is a construction area where close to the hotel , that brings dust and dirt
Vincent W. h. (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
-Spacious room
-Helpful staff
-Coffee machine available all day
-Close to mall for shopping
-A bit far from train station
David (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Great location, clean and comfortable
Nothing
Ali S. (Solo Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Location is amazing, hotel is neat and clean. Staff is very helpful, they allowed me for late check out on request.
Dion (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Excellent location and staff are great clean facilities
Nothing
Elte (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Great location, easy to reach from the train station and close to the Messehallen. The staff is friendly, check in is easy. Small in the room are perfect to make your own breakfast or dinner, the rest of the amenities are what you'd expect from a hotel room.
Sara B. (Group Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Excellent place! The room and bathroom were very clean and spacious, with a kitchen equipped with everything you might need. Free coffee and tea are available downstairs. The location is also convenient, about a 20-minute walk from the main train station (Hauptbahnhof).
David (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The stay was smooth and nice; the apartment is well-equipped, and you can easily stay there for a week. Also, it is just in front of the Skyline Plaza, so if you want to do some shopping or grab some food, it is just perfect.
All good in general
Khalid A. S. (Group Traveler)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The hotel is excellent—very clean, well-maintained, and it feels quite new. The rooms are spotlessly clean, and although they are a bit small, they are cozy and comfortable. The bed is exceptionally comfortable, and the Wi-Fi is fast and reliable. The location is fantastic, right across from the mall and within walking distance of the convention area, which was extremely convenient. The hotel also offers basement parking, which is a great added benefit, although the only drawback is that it costs €18 per day. Overall, it was a wonderful stay and I would definitely recommend this hotel.
As for the things I didn’t like, the first issue was the city tax; I was charged €2 per day, even though this was never mentioned on Booking, which was quite surprising. It should have been clearly stated in advance, or at least highlighted before payment, and honestly Booking should take responsibility for making this information clear to guests. Another thing I didn’t like is that the hotel does not provide drinking water in the rooms, which is something most hotels normally offer. Yes, they do have a free coffee machine and a water dispenser in the lobby available all day, but it’s still not as convenient as having water provided inside the room. Also, although the basement parking is available and convenient, the price is quite high—€18 per day feels expensive for what is offered. As for breakfast, I didn’t try it, but from what I saw briefly, it looked fairly simple and I expect it to be average.
Ana B. (Family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Convenient and good for a working stay.
The covers are too thick and the pillows aren't very soft. Everything else is good.
Elena (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
tee and coffee area close to reception.
The construction area is around the entrance of the hotel, but it was okay and not loud in the room on the other side of the building.
Breakfasts could be longer on weekend time.
Abdulellah (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Just as expected, clean, central and very nice staff
Emine E. (Solo Traveler)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The location and room size and facilities are good.
They can consider providing slippers in the rooms, considering they have everything else- the fridge, iron, hairdryer, shampoo etc.
Daniel A. (Family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
15 minutes by foot away from the main station. The rooms have a fridge, a security lock, an iron and a coffee maker. I think the best thing of the hotel is that you can get free water and hot drinks like coffee, tea and cocoa any time you want in the main floor. These hot drinks also include oat milk and oat milk based coffee and chocolate, so as a vegan I can really appreciate that. There's also a mall nearby where you can find a supermarket, a drug store, a pharmacy, and a bunch of restaurants with lots of different food options.
Not that close to the old town, so you'll probably have to walk to the closest metro station (which is probably Festhalle/Messe), the closest tram stop, or just walk 30 minutes; just keep in mind that the area close to the station isn't exactly pretty. There is currently a construction right in front of the hotel, so there isn't much of a view and we preferred not too open the curtains too much to avoid being seen by the workers below (we didn't hear much noise, though, so that's good).
Alejandro (Group Traveler)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Good, clean rooms and amenities
A/C and TV didn’t work
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Area information
- Frankfurt am Main Airport - 7.44 mi
- Egelsbach - 10.03 mi
- Wiesbaden AAF - 14.90 mi
- Worms - 36.90 mi
- Frankfurt Central Station - 0.59 mi
- Bahnhof Frankfurt-West - 0.97 mi
- Senckenberg Natural History Museum Naturmuseum Senckenberg - 0.61 mi
- Struwwelpeter Museum - 0.71 mi
- Museum of Regional Art Haus Giersch - 0.92 mi
- Jewish Museum - 0.96 mi
- Jewish Museum of Frankfurt am Main - 0.96 mi
- Jewish Museum Judisches Museum - 0.99 mi
- Museumsufer - 1.02 mi
- Museum for Communication - 1.03 mi
- Museum for Communication Frankfurt - 1.03 mi
- Museum of Communications Museum fur Kommunikation Frankfurt - 1.04 mi
- Stadel Museum Stadelsches Kunstinstitut und Stadtische Galerie - 1.05 mi
- Stadelsches Kunstinstitut - 1.07 mi
- German Architecture Museum Deutsches Architektur Museum - 1.12 mi
- German Moviemuseum - 1.14 mi
- Palm Gardens - 1.04 mi
- Fair Frankfurt - 0.35 mi
- Deutsche Bank towers - 0.81 mi
- Main Tower - 0.91 mi
- Commerzbank Tower - 0.98 mi
- Theatre and New Opera - 0.96 mi
- Old Opera - 0.99 mi
- Leipziger Strasse Shopping Centre - 1.04 mi
- Leipziger Strasse / Schweizer Strasse Shopping Center - 1.04 mi
- Goethestrasse Shopping Center - 1.06 mi
- Fressgass Shopping Center - 1.07 mi
- European Baha i House of Worship Baha i Haus der Andacht - 1.09 mi
- Congress Frankfurt - 0.26 mi
- Messeturm - 0.28 mi
- Frankfurter Allgemeine Zeitung - 0.39 mi
- International Trade Fair Frankfurt - 0.43 mi
- Jewish Community Centre Frankfurt - 0.52 mi
- Adlerwerke - 0.58 mi
- The Tamen - 0.61 mi
- Villa Cronhardt - 0.80 mi
- Schillerdenkmal - 0.80 mi
- Bockenheimer Warte - 0.83 mi
- Ladengalerie Bockenheimer Warte - 0.84 mi
- Commerzbank - 0.87 mi
- Oper Frankfurt - 0.90 mi
- Holbeisteg - 0.92 mi
- Villa Bonn - 0.92 mi
- Liebieghaus - 0.93 mi
- Albert Schweitzer Center Deutsches Albert Schweitzer Zentrum - 0.95 mi
- Kinderprogramm im Stadel - 1.00 mi
- Uniklinik Frankfurt - 1.01 mi
- Palmengarten - 1.05 mi
- Centre commercial Fressgass - 1.07 mi
- Grosse Bockenheimer Strasse - 1.08 mi
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Museums
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Attractions/Entertainment
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Citadines City Centre Frankfurt
Europa-allee 23, Frankfurt/Main, Hessen, 60327, Germany