Novum Hotel Ambassador
Viehofer Straße 22-23, Essen, Nordrhein-Westfalen, 45127, Germany
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Viehofer Straße 22-23, Essen, Nordrhein-Westfalen, 45127, Germany
Centrally located in Essen’s pedestrian area, this hotel offers free WiFi. All rooms at the Hotel Ambassador Essen are modern and feature cable TV, a desk, and a bathroom. A rich buffet breakfast is provided at the Hotel Ambassador Essen every day. A wide range of cafés and restaurants are located within a 10-minute walk of the hotel. The reception at the Hotel Ambassador Essen Essen is open 24 hours a day.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Room Service
  • Safety Deposit Box
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Audible alarm
  • CCTV security in common areas
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Professional cleaning services
  • Pets allowed (charges may apply)
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Novum Hotel Ambassador
Rates from View more information >>

Airports Show all on map »

  • Essen Airport - 5.18 mi
  • Dusseldorf Intl Airport - 15.81 mi
  • Wickede Airport - 26.09 mi
  • Moenchengladbach Airport - 27.04 mi

Museums

  • Museum Folkwang - 1.24 mi
  • Ruhr Museum - 2.29 mi
  • Red Dot Design Museum - 2.43 mi
  • Kunsthaus Essen - 2.82 mi
  • The Ruhr Arts Trust - 3.46 mi
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 7 out of 10
Good
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 5 out of 10
Fair
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Good
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The location of the hotel is good, 20 min walking from the main Train station. A large food choice and small shops near the hotel
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Nothing
All
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
1. I arrived at the hotel on April 18, 2026, at around 00:05 and asked the receptionist if there were any available rooms. The receptionist told me that there were no available rooms. 2. I then left the hotel and checked Booking.com, where I saw that rooms were still available. I returned to the reception desk and told the receptionist that rooms were showing as available on Booking.com. I asked if I could make a reservation. 3. The receptionist told me that I could make a reservation. I then made a booking for the night of April 17–18 through Booking.com. I was only planning to stay for about 8 hours anyway. 4. After making the reservation, the receptionist told me that the booking had not yet appeared in their system and that I needed to wait about 5–10 minutes. 5. However, instead of 5–10 minutes, I was kept waiting for approximately 1 to 1.5 hours. During that time, there was no progress or update. 6. When I asked again, the receptionist told me that the reservation had finally appeared in the system. However, this time I was told that I needed to pay a €50 deposit. 7. I explained that I had €35 in cash with me, that I also had a €200 banknote, and that I could also pay the deposit by card if needed. 8. However, the receptionist refused to accept the €35, refused to accept the €200 banknote, and also refused to accept a card payment for the deposit. 9. I then asked why I had been kept waiting for so long and why this information had not been explained from the beginning. 10. After that, the receptionist created a new reservation for me and charged me again through this second reservation. 11. I believed that this new reservation would replace the first one and that the original reservation would be canceled and refunded. 12. However, the receptionist later told me that this was a completely separate reservation. 13. The receptionist told me that I would need to handle the cancellation and refund of the first Booking.com reservation myself.
14. At that time, it was also not possible to get a refund through Booking.com. 15. Current situation: Both reservations were eventually refunded. However, they wasted around three hours of my night, and I had to wake up early the next morning. 16. I definitely do not recommend this hotel.
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
1. I arrived at the hotel on April 18, 2026, at around 00:05 and asked the receptionist if there were any available rooms. The receptionist told me that there were no available rooms. 2. I then left the hotel and checked Booking.com, where I saw that rooms were still available. I returned to the reception desk and told the receptionist that rooms were showing as available on Booking.com. I asked if I could make a reservation. 3. The receptionist told me that I could make a reservation. I then made a booking for the night of April 17–18 through Booking.com. I was only planning to stay for about 8 hours anyway. 4. After making the reservation, the receptionist told me that the booking had not yet appeared in their system and that I needed to wait about 5–10 minutes. 5. However, instead of 5–10 minutes, I was kept waiting for approximately 1 to 1.5 hours. During that time, there was no progress or update. 6. When I asked again, the receptionist told me that the reservation had finally appeared in the system. However, this time I was told that I needed to pay a €50 deposit. 7. I explained that I had €35 in cash with me, that I also had a €200 banknote, and that I could also pay the deposit by card if needed. 8. However, the receptionist refused to accept the €35, refused to accept the €200 banknote, and also refused to accept a card payment for the deposit. 9. I then asked why I had been kept waiting for so long and why this information had not been explained from the beginning. 10. After that, the receptionist created a new reservation for me and charged me again through this second reservation. 11. I believed that this new reservation would replace the first one and that the original reservation would be canceled and refunded. 12. However, the receptionist later told me that this was a completely separate reservation. 13. The receptionist told me that I would need to handle the cancellation and refund of the first Booking.com reservation myself.
14. At that time, it was also not possible to get a refund through Booking.com. 15. Current situation: Both reservations were eventually refunded. However, they wasted around three hours of my night, and I had to wake up early the next morning. 16. I definitely do not recommend this hotel.
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
The hotel is located in the city center.
The employee is lying; he doesn't want to work. Just because I asked him if there were rooms available, he immediately said no, but I had seen that there were five available.
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
Location
Dust in furniture
stayed in April, 2026
Guest Score 7 out of 10
Good
Everything was good
Nothing
stayed in March, 2026
Guest Score 7 out of 10
Good
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location
Bath was too high. Not comfortable especially for elderly persons
stayed in February, 2026
Guest Score 7 out of 10
Good
stayed in February, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Guest reviews
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Availability from Sun, Jun 28, 2026 To Wed, Jul 1, 2026 For 1 Room (Change Search)
Room type
Max
Options
Rate
Small Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. the double room offers a flat-screen tv with cable channels, a safe deposit box, a carpeted floor and heating. the unit offers 1 bed.
2 x
Sales Campaigns
Free cancellation
Free breakfast
Free WiFi
$67.20USD
Average nightly rate
Book Now
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$67.20
$67.20
$67.19
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Average nightly rate $67.20 Total (including tax) $226.48
  • Bath or Shower
  • Body soap
  • Carpeting
  • Flat-screen TV
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Key access
  • Linens
  • Private bathroom
  • Satellite/cable channels
  • Smoke alarm
  • Socket near the bed
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
View more >>
Standard Double Room
Modern room features a cable tv and private bathroom with a hairdryer.
2 x
Sales Campaigns
Free cancellation
Free breakfast
Free WiFi
$75.70USD
Average nightly rate
Book Now
Monday
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$75.70
$75.70
$75.71
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Average nightly rate $75.70 Total (including tax) $255.15
  • Bath or Shower
  • Body soap
  • Carpeting
  • Crib(s)
  • Desk
  • Flat-screen TV
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Key access
  • Linens
  • Private bathroom
  • Satellite/cable channels
  • Smoke alarm
  • Socket near the bed
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
View more >>
Standard Triple Room
Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. the triple room offers a safe deposit box, a carpeted floor, heating, as well as a flat-screen tv with cable channels. the unit has 2 beds.
2 x
Sales Campaigns
Free cancellation
Free breakfast
Free WiFi
$82.50USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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$82.50
$82.50
$82.51
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Average nightly rate $82.50 Total (including tax) $278.08
3 x
Sales Campaigns
Free cancellation
Free breakfast
Free WiFi
$92.72USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
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Saturday
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$92.72
$92.72
$92.71
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Average nightly rate $92.72 Total (including tax) $312.48
  • Bath or Shower
  • Body soap
  • Carpeting
  • Crib(s)
  • Desk
  • Flat-screen TV
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Key access
  • Linens
  • Private bathroom
  • Satellite/cable channels
  • Smoke alarm
  • Socket near the bed
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
View more >>

Area information

    Airports Show all on map »

    • Essen Airport - 5.18 mi
    • Dusseldorf Intl Airport - 15.81 mi
    • Wickede Airport - 26.09 mi
    • Moenchengladbach Airport - 27.04 mi

    Transport

      Train stations Show all on map »
      • Guterbahnhof Essen Nord - 0.32 mi
      • Main Train Station Essen - 0.45 mi
      • Essen Central Station - 0.45 mi
      • Bahnhof Essen Sud - 1.28 mi
      • Bahnhof Essen West - 1.48 mi
      • Bahnhof Essen-Stoppenberg - 1.91 mi
      • Guterbahnhof Essen-Ruttenscheid - 1.99 mi
      • Bahnhof Essen-Altendorf - 2.10 mi
      • Bahnhof Essen-Bergeborbeck - 2.17 mi
      • Essen-Rellinghausen Bahnhof - 2.36 mi
      • Bahnhof Essen-Stadtwald - 2.50 mi
      • Bahnhof Essen-Katernberg Sud - 2.74 mi
      • Bahnhof Essen-Kray Nord - 2.96 mi
      • Essen-Steele Sud Bahnhof - 3.46 mi
      • Bahnhof Essen-Hugel - 3.76 mi

    Museums

      Art Galleries Show all on map »
      • Museum Folkwang - 1.24 mi
      • Ruhr Museum - 2.29 mi
      • Red Dot Design Museum - 2.43 mi
      • Kunsthaus Essen - 2.82 mi
      • The Ruhr Arts Trust - 3.46 mi

    Other attractions

      Theatres Show all on map »
      • GOP Variety Theatre Essen - 700 f
      • Stratmanns Theater Europahaus - 0.21 mi
      • Grillo Theatre - 0.27 mi
      • Colosseum Theater - 0.53 mi
      • Aalto Theatre - 0.78 mi
      Monuments and Landmarks Show all on map »
      • Old Synagogue Essen - 0.22 mi
      • Cathedral of Essen and Cathedral Treasury - 0.24 mi
      • International Christmas Market Essen - 0.43 mi
      • RWE Tower - 0.76 mi
      • Philharmonic House Essen - 0.95 mi
      • Stiftskirche Stoppenberg - 1.51 mi
      • Nikolaus Church - 1.58 mi
      • Zeche Zollverein - 2.36 mi
      • Zeche Carl - 2.61 mi
      • SchloSS Borbeck - 3.07 mi
      Historical Buildings Show all on map »
      • Cathedral of Essen - 0.24 mi
      • Light Castle - 0.27 mi
      • Stoppenberg Collegiate Church - 1.51 mi
      • Schloss Borbeck - 3.07 mi
      National Parks Show all on map »
      • Grugapark - 2.26 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Georg-Melches-Stadion - 2.42 mi
      • Dubious-Arena - 3.07 mi
      Things to do Show all on map »
      • Fair Essen - 2.72 mi
      Other Show all on map »
      • Limbecker Platz - 0.31 mi
      • ThyssenKrupp Headquarter - 0.98 mi
      • Nikolauskirche - 1.58 mi
      • Zollverein Coal Mine Industrial Complex in Essen - 2.34 mi
      • Villa Hugel - 3.46 mi
      • Krupp'scher Hafen - 3.49 mi
      • Prosper Hafen - 3.94 mi

Novum Hotel Ambassador

Viehofer Straße 22-23, Essen, Nordrhein-Westfalen, 45127, Germany