Novum Hotel Ambassador
Viehofer Straße 22-23, Essen, Nordrhein-Westfalen, 45127, Germany
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Viehofer Straße 22-23, Essen, Nordrhein-Westfalen, 45127, Germany
Centrally located in Essen’s pedestrian area, this hotel offers free WiFi. All rooms at the Hotel Ambassador Essen are modern and feature cable TV, a desk, and a bathroom. A rich buffet breakfast is provided at the Hotel Ambassador Essen every day. A wide range of cafés and restaurants are located within a 10-minute walk of the hotel. The reception at the Hotel Ambassador Essen Essen is open 24 hours a day.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Room Service
  • Safety Deposit Box
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • On-site parking
  • vending machine
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Audible alarm
  • CCTV security in common areas
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Professional cleaning services
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
1. I arrived at the hotel on April 18, 2026, at around 00:05 and asked the receptionist if there were any available rooms. The receptionist told me that there were no available rooms. 2. I then left the hotel and checked Booking.com, where I saw that rooms were still available. I returned to the reception desk and told the receptionist that rooms were showing as available on Booking.com. I asked if I could make a reservation. 3. The receptionist told me that I could make a reservation. I then made a booking for the night of April 17–18 through Booking.com. I was only planning to stay for about 8 hours anyway. 4. After making the reservation, the receptionist told me that the booking had not yet appeared in their system and that I needed to wait about 5–10 minutes. 5. However, instead of 5–10 minutes, I was kept waiting for approximately 1 to 1.5 hours. During that time, there was no progress or update. 6. When I asked again, the receptionist told me that the reservation had finally appeared in the system. However, this time I was told that I needed to pay a €50 deposit. 7. I explained that I had €35 in cash with me, that I also had a €200 banknote, and that I could also pay the deposit by card if needed. 8. However, the receptionist refused to accept the €35, refused to accept the €200 banknote, and also refused to accept a card payment for the deposit. 9. I then asked why I had been kept waiting for so long and why this information had not been explained from the beginning. 10. After that, the receptionist created a new reservation for me and charged me again through this second reservation. 11. I believed that this new reservation would replace the first one and that the original reservation would be canceled and refunded. 12. However, the receptionist later told me that this was a completely separate reservation. 13. The receptionist told me that I would need to handle the cancellation and refund of the first Booking.com reservation myself.
14. At that time, it was also not possible to get a refund through Booking.com. 15. Current situation: Both reservations were eventually refunded. However, they wasted around three hours of my night, and I had to wake up early the next morning. 16. I definitely do not recommend this hotel.
stayed in October, 2025
Guest Score 7 out of 10
Good
Staff were great.
Expensive
stayed in September, 2025
Guest Score 5 out of 10
Fair
Location
Breakfast (considering the room price). Internal sound insulation (water piping)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
perfect
nothing
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 8 out of 10
Very Good
It was as clean as Staff were very friendly The balcony was covered in cigarette ends and there was dried blood on one of our sheets.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Very polite and professional staff. Nice design, comfy, cosy, clean hotel.
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in March, 2025
Guest Score 1 out of 10
Very Poor
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Excellent
Everything
stayed in March, 2025
Guest Score 8 out of 10
Very Good
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
stayed in February, 2025
Guest Score 1 out of 10
Very Poor
Central location
Room extremely small and without any table to work. Smelly carpets everywhere. This cannot be called hotel, would classify as a hostel or pension.
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
room
lift
stayed in February, 2025
Guest Score 5 out of 10
Fair
Friendly staff.
My room was in an overflow building across the road from the hotel. The rooms in this overflow are old, small, worn down and do not match the photos on the site. I feel like I was miss-sold.
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
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Availability from Wed, May 20, 2026 To Sat, May 23, 2026 For 2 Rooms (Change Search)
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Sorry! There are no rooms available for your chosen dates. If possible, please change your dates or select another hotel in Essen

Area information

    Airports Show all on map »

    • Essen Airport - 5.18 mi
    • Dusseldorf Intl Airport - 15.81 mi
    • Wickede Airport - 26.09 mi
    • Moenchengladbach Airport - 27.04 mi

    Transport

      Train stations Show all on map »
      • Guterbahnhof Essen Nord - 0.32 mi
      • Main Train Station Essen - 0.45 mi
      • Essen Central Station - 0.45 mi
      • Bahnhof Essen Sud - 1.28 mi
      • Bahnhof Essen West - 1.48 mi
      • Bahnhof Essen-Stoppenberg - 1.91 mi
      • Guterbahnhof Essen-Ruttenscheid - 1.99 mi
      • Bahnhof Essen-Altendorf - 2.10 mi
      • Bahnhof Essen-Bergeborbeck - 2.17 mi
      • Essen-Rellinghausen Bahnhof - 2.36 mi
      • Bahnhof Essen-Stadtwald - 2.50 mi
      • Bahnhof Essen-Katernberg Sud - 2.74 mi
      • Bahnhof Essen-Kray Nord - 2.96 mi
      • Essen-Steele Sud Bahnhof - 3.46 mi
      • Bahnhof Essen-Hugel - 3.76 mi

    Museums

      Art Galleries Show all on map »
      • Museum Folkwang - 1.24 mi
      • Ruhr Museum - 2.29 mi
      • Red Dot Design Museum - 2.43 mi
      • Kunsthaus Essen - 2.82 mi
      • The Ruhr Arts Trust - 3.46 mi

    Other attractions

      Theatres Show all on map »
      • GOP Variety Theatre Essen - 700 f
      • Stratmanns Theater Europahaus - 0.21 mi
      • Grillo Theatre - 0.27 mi
      • Colosseum Theater - 0.53 mi
      • Aalto Theatre - 0.78 mi
      Monuments and Landmarks Show all on map »
      • Old Synagogue Essen - 0.22 mi
      • Cathedral of Essen and Cathedral Treasury - 0.24 mi
      • International Christmas Market Essen - 0.43 mi
      • RWE Tower - 0.76 mi
      • Philharmonic House Essen - 0.95 mi
      • Stiftskirche Stoppenberg - 1.51 mi
      • Nikolaus Church - 1.58 mi
      • Zeche Zollverein - 2.36 mi
      • Zeche Carl - 2.61 mi
      • SchloSS Borbeck - 3.07 mi
      Historical Buildings Show all on map »
      • Cathedral of Essen - 0.24 mi
      • Light Castle - 0.27 mi
      • Stoppenberg Collegiate Church - 1.51 mi
      • Schloss Borbeck - 3.07 mi
      National Parks Show all on map »
      • Grugapark - 2.26 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Georg-Melches-Stadion - 2.42 mi
      • Dubious-Arena - 3.07 mi
      Things to do Show all on map »
      • Fair Essen - 2.72 mi
      Other Show all on map »
      • Limbecker Platz - 0.31 mi
      • ThyssenKrupp Headquarter - 0.98 mi
      • Nikolauskirche - 1.58 mi
      • Zollverein Coal Mine Industrial Complex in Essen - 2.34 mi
      • Villa Hugel - 3.46 mi
      • Krupp'scher Hafen - 3.49 mi
      • Prosper Hafen - 3.94 mi

Novum Hotel Ambassador

Viehofer Straße 22-23, Essen, Nordrhein-Westfalen, 45127, Germany