Intercityhotel Essen
Hachestr. 10, Essen, Nordrhein-Westfalen, 45127, Germany
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Room
Room
Address
Hachestr. 10, Essen, Nordrhein-Westfalen, 45127, Germany
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Internet Access
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Coffee/tea maker
- Heating
- Wheelchair accessible
- On-site parking
- vending machine
- telephone
- kitchenware
- blackout curtains
- Family Rooms
- Free Wi-Fi
- Daily Housekeeping
- English
- Japanese
- German
- Spanish
- Turkish
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Contactless check-in/out
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Toiletries provided
- TV & Movies/Shows
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Pets allowed (charges may apply)























Click here to leave your opinion >>
Orhan (Solo Traveler)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
location only. But there was a construction around and it was not easy to walk with a suitcase from the train station.
There was road construction work all around the hotel, which made walking difficult, especially when carrying a suitcase. I had difficulty from train station to hotel
I stayed for four nights. Unfortunately, my room was not cleaned during the entire stay, and on the last night I had to get clean towels myself from reception. On the second day, I asked the receptionist about it and he showed me a notice saying guests need to request room cleaning and specify how often they want it on checkin. This was never explained to me during check-in, and it was easy to miss among the information at the desk. Such an important detail shouldn't be left on a small announcement plate which is unnoticable! I clearly told him that my room needed cleaning and that I needed fresh towels. He noted it down, but the room was still not cleaned the next day. Since I was on a business trip and leaving early / returning late, I didn’t get another chance to speak with reception. In my opinion, this was not fair, especially because room cleaning and clean towels are included in the price.
Another issue was the limited storage space. There were not enough hangers for a longer stay, and there was no wardrobe or shelves, only wall-mounted hooks for hanging clothes. For 1–2 nights it would be fine, but may not be ideal for longer stays.
There was also a slight musty smell in the corridors and in the room, although it was manageable.
Orhan (review category business travellers)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
location only. But there was a construction around and it was not easy to walk with a suitcase from the train station.
There was road construction work all around the hotel, which made walking difficult, especially when carrying a suitcase. I had difficulty from train station to hotel
I stayed for four nights. Unfortunately, my room was not cleaned during the entire stay, and on the last night I had to get clean towels myself from reception. On the second day, I asked the receptionist about it and he showed me a notice saying guests need to request room cleaning and specify how often they want it on checkin. This was never explained to me during check-in, and it was easy to miss among the information at the desk. Such an important detail shouldn't be left on a small announcement plate which is unnoticable! I clearly told him that my room needed cleaning and that I needed fresh towels. He noted it down, but the room was still not cleaned the next day. Since I was on a business trip and leaving early / returning late, I didn’t get another chance to speak with reception. In my opinion, this was not fair, especially because room cleaning and clean towels are included in the price.
Another issue was the limited storage space. There were not enough hangers for a longer stay, and there was no wardrobe or shelves, only wall-mounted hooks for hanging clothes. For 1–2 nights it would be fine, but may not be ideal for longer stays.
There was also a slight musty smell in the corridors and in the room, although it was manageable.
Vinicius (review category business travellers)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Vinicius (review category business travellers)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Valeria (review category business travellers)
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
The location was very good and central, just a few meters from the main Essen train station. There are works happening on the street so was a bit tricker to access but still fine.
The reception in the evening was very nice though he couldn't address my problem with heating and pain smell but there is so much a man can do.
The bed and bedding were very good - I managed to sleep despite the cold (see comments below).
The kettle in the room was fantastic to have and helped with the cold.
Breakfast was good too.
On the day of arrival the room was freezing cold and the air conditioner wasn't adjustable and room had a smell of paint. I asked Reception for help and they suggested hanging rooms but the room i was offered was stinking of paint.
On the second day the temperature was bearable however there was no hot water!
Upon check in I've been told I don't have breakfast in my reservation despite the fact that I had it - when I shoed reservation on my screen they did see that breakfast was indeed included.
Also, it took ages to the check out receptionist to input the address i needed to be on a receipt despite the fact that I wrote this address when i checked in they didn't have it so I had to give it again and wait for ages until they retyped it. He also sent it to my email but I haven't received it (yes, I did check the trash and spam folders).
Overall I would expect a better stay from a hotel that has Hilton in its name. Hot water and warm room is not much to ask.
Venkata (Solo Traveler)
stayed in October, 2024
Guest Score 5 out of 10
Fair
Great location walking distance from Essen HBF (Train station). Tram stop next to Train station. Smallhotel with good WiFi. Staff were generally helpful. Checkout is 12 noon which was good.
Restaurant was closed. Breakfast was a bit hit and miss. No croissants on day 2. Bread tastes a bit too processed. Room was too hot. AC was not working. Had to request another room. Heard that the hotel is closing soon.
Sarah (Solo Traveler)
stayed in October, 2024
Guest Score 8 out of 10
Very Good
So close to the main rail station.
Clean. Comfy.
Very nice staff
Room was not serviced - bed not made, bathroom not cleaned. Needed a new bathmat as shower leaked at the bottom.
Letian (Group Traveler)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
nice location,very clean ,friendly staff
Timofey (Solo Traveler)
stayed in October, 2024
Guest Score 9 out of 10
Wonderful
Pratham (Solo Traveler)
stayed in September, 2024
Guest Score 8 out of 10
Very Good
Very convenient to Hbf. Friendly staff and nice room. AC was good for the summer.
Might just be the one I got but the keycard was rather finicky.
Viktoria (Family with young children)
stayed in August, 2024
Guest Score 5 out of 10
Fair
Nice, simple design, warm colours. Acceptable continental breakfast. Good Wi-Fi. Clean properly. Walking distance the shopping centre and the metro station.
Awful pillows.
Morning at 7 the roadworks started in front of the hotel. You can hear also the metros. Advice: earplugs are necessary.
Parking in front of the hotel 2.20 euro per hour but the parking is nearly full of hard to park in because of the vans from the road workers.
Hotel parking 15 euro per day behind the hotel.
Dhia (Family with young children)
stayed in August, 2024
Guest Score 10 out of 10
Exceptional
Excellent location
Very clean
Very helpful staff
Perfect hotel
Nill
Lynnette (Group Traveler)
stayed in August, 2024
Guest Score 9 out of 10
Wonderful
Great location and acces to bahnhof.
Murray (Solo Traveler)
stayed in August, 2024
Guest Score 8 out of 10
Very Good
Good location. Near the station but felt safe. There were plenty of shops in the station area. Comfortable room, nice breakfast, and everything worked.
Service was sometimes a bit slow. Checking in took a long time even though there was no queue. To be fair, this is Germany, and the service was efficient when finally delivered. A slightly later breakfast option would be nice.
Evelyne (Family with young children)
stayed in July, 2024
Guest Score 7 out of 10
Good
Breakfast: no more juice and no more haselnuss-chocolate paste... didn't refill... stayed empty
Jeanine (Couple)
stayed in July, 2024
Guest Score 9 out of 10
Wonderful
Perfect bed, shower, staff and location! Great value for money.
It is not particularly nice looking but so quiet and comfortable!
Sharon (Group Traveler)
stayed in July, 2024
Guest Score 8 out of 10
Very Good
The location is great and the bathroom is spacious. Staff was very nice.
The pillows where to small and thin. The room was very bright in the morning.
Christian (Group Traveler)
stayed in July, 2024
Guest Score 9 out of 10
Wonderful
Bells1996 (Group Traveler)
stayed in July, 2024
Guest Score 10 out of 10
Exceptional
Thi (Couple)
stayed in July, 2024
Guest Score 10 out of 10
Exceptional
Perfect location, friendly staff
Nothing, it was perfect
Thank you for your information!
Area information
- Essen Airport - 4.62 mi
- Dusseldorf Intl Airport - 15.26 mi
- Wickede Airport - 26.45 mi
- Moenchengladbach Airport - 26.53 mi
- Essen Central Station - 0.31 mi
- Main Train Station Essen - 0.31 mi
- Guterbahnhof Essen Nord - 0.76 mi
- Bahnhof Essen Sud - 1.00 mi
- Bahnhof Essen West - 1.20 mi
- Guterbahnhof Essen-Ruttenscheid - 1.50 mi
- Bahnhof Essen-Altendorf - 1.73 mi
- Bahnhof Essen-Stadtwald - 2.09 mi
- Essen-Rellinghausen Bahnhof - 2.25 mi
- Bahnhof Essen-Bergeborbeck - 2.37 mi
- Bahnhof Essen-Stoppenberg - 2.47 mi
- Bahnhof Essen-Hugel - 3.26 mi
- Bahnhof Essen-Katernberg Sud - 3.30 mi
- Bahnhof Essen-Kray Nord - 3.39 mi
- Essen-Steele Sud Bahnhof - 3.62 mi
- Museum Folkwang - 0.69 mi
- Kunsthaus Essen - 2.64 mi
- Ruhr Museum - 2.86 mi
- The Ruhr Arts Trust - 2.96 mi
- Red Dot Design Museum - 2.99 mi
- International Christmas Market Essen - 0.26 mi
- Cathedral of Essen and Cathedral Treasury - 0.37 mi
- RWE Tower - 0.42 mi
- Philharmonic House Essen - 0.45 mi
- Old Synagogue Essen - 0.50 mi
- Stiftskirche Stoppenberg - 2.07 mi
- Nikolaus Church - 2.13 mi
- Zeche Zollverein - 2.92 mi
- SchloSS Borbeck - 2.95 mi
- Zeche Carl - 3.10 mi
- Lucius Church - 4.10 mi
- Grillo Theatre - 0.30 mi
- Stratmanns Theater Europahaus - 0.36 mi
- Aalto Theatre - 0.42 mi
- Colosseum Theater - 0.63 mi
- GOP Variety Theatre Essen - 0.66 mi
- Cathedral of Essen - 0.37 mi
- Light Castle - 0.37 mi
- Stoppenberg Collegiate Church - 2.07 mi
- Schloss Borbeck - 2.95 mi
- Grugapark - 1.69 mi
- Fair Essen - 2.16 mi
- Georg-Melches-Stadion - 2.67 mi
- Dubious-Arena - 2.96 mi
- Limbecker Platz - 0.47 mi
- ThyssenKrupp Headquarter - 0.92 mi
- Nikolauskirche - 2.13 mi
- Zollverein Coal Mine Industrial Complex in Essen - 2.90 mi
- Villa Hugel - 2.96 mi
- Krupp'scher Hafen - 3.76 mi
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Intercityhotel Essen
Hachestr. 10, Essen, Nordrhein-Westfalen, 45127, Germany