Clayton Hotel Düsseldorf City Centre
Immermannstr. 41, Düsseldorf, Nordrhein-Westfalen, 40210, Germany
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1 Room With 2 Adults Change Search
Room
Room
Address
Immermannstr. 41, Düsseldorf, Nordrhein-Westfalen, 40210, Germany
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Packed lunches
- Heating
- Snack bar
- Wheelchair accessible
- On-site parking
- indoor pool
- vending machine
- Accessible parking
- Concierge services
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Live entertainment
- Massage services
- Restaurant(s)
- Convenience Store
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Pool with view
- Wine/champagne
- Outdoor furniture
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Contactless check-in/out
- Electronic room key
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Professional cleaning services
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
Airports Show all on map »
- Dusseldorf Intl Airport - 4.71 mi
- Moenchengladbach Airport - 12.35 mi
- Essen Airport - 13.86 mi
- Cologne Central Station - 28.10 mi
- Cologne Bonn Airport - 29.04 mi
- Geilenkirchen - 37.13 mi
Museums
- Goethe Museum - 0.57 mi
- Navigation Museum in Schlossturm - 0.81 mi
- Dusseldorf Film Museum - 0.82 mi
- Hetjens Museum Deutsches Keramikmuseum - 0.82 mi
- Film Museum - 0.83 mi
Click here to leave your opinion >>
Masato (Family with young children)
stayed in November, 2025
Guest Score 3 out of 10
Poor
SAs we stayed in a Junior Suite this time, access to the Sky Spa was included, allowing us to refresh ourselves in the sauna almost every day.
The facilities are severely outdated. The room we stayed in this time had no air conditioning. Even after contacting the front desk, no technician came. In the end, I had them bring two oil heaters to endure the cold. Additionally, for some reason, the lights couldn't be completely turned off. Turning one off caused the opposite light to turn on. Since no technician came for this issue either, it remained unresolved until the end.
Magdelene s. (Solo Traveler)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
breakfast was wonderful and the location was great
none
Chris (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Staff were very helpful and nice and the rooms were clean and comfortable.
Suk Y. (Couple)
stayed in October, 2025
Guest Score 4 out of 10
Disappointing
The location is really good just near little Tokyo.Not far away from the central station.
The towel & pillow not soft & uncomfortable. The coffee machine in my room is not working .
Nuno (Family with young children)
stayed in October, 2025
Guest Score 3 out of 10
Poor
The Hotel had excellent quality overall. Good location. Spacious and comfortable room.
My family was refused dinner service 10min before the official last order time, despite it being clearly communicated in flyers and official materials. The staff member was rude and dismissive, stating the kitchen was no longer preparing meals, which contradicted the stated policy.
Eman (Solo Traveler)
stayed in October, 2025
Guest Score 5 out of 10
Fair
Location
Not clean , bad lighting , very bad pillow , bad room service
No toilet kit only tissues hand soap and shampoo
Bad smell always in the toilet
The lock door was broken
I had to change my room once i arrived because was not clean
Juvy (Solo Traveler)
stayed in October, 2025
Guest Score 5 out of 10
Fair
location close to Dusseldorf Hbf and to the Old town
The room is not refreshed / cleaned everyday. Towels are worn out.
The breakfast is terrible, in the 2 times that I was there i did not even see the bacon.
The bread can be better off.
Mendy (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Excellent location for what we wanted. Hotel offers parking and yummy breakfast for an additional fee.
Room was very hot, heat could not be adjusted. Thankfully we were offered a fan
Cynthia (Couple)
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
I want to love this hotel. It has gone downhill since the change to Clayton (I stayed when it was the Nikko and twice after it changed to Clayton.). The top floor pool is amazing, super hot steam room - **but note these are closed 11 AM to 5 PM during the week**. There have been lots of upgrades. I think it is good for conferences or sports teams but can't recommend it for people visiting Dusseldorf as tourists. Especially English-speaking.
1. 50% of people using the elevators couldn't figure out how to get to their room. Need better signage.
2. The room keys and keys to the spa took at least 4 tries to get to work.
3. Housekeeping is a disaster. The most bizarre experience I've ever had. While I appreciate booking in early, room 614 had a shattered glass panel, which would have caused cuts to our feet if we’d brushed up against it. There was also visible blood on the carpet. It was great to move to 814, but it took 3 tries to get keys that worked for that room and another 3 tries to get keys that also worked for the spa. Whoever stayed there last must have taken everything because there were only 2 hand towels, 5 hangers, no Do Not Disturb sign, no bathrobes. I managed, through several trips to the front desk to get towels and robes (no one answered the phone) and asked that a DND sign be delivered. Upon arriving back at the room at 4:30 it hadn’t been cleaned, so once again to the front desk to request this. The phone either wasn't answered or didn't work. Someone showed up but I asked them to come back 10 minutes later as we were rushing to leave for an appointment. Then arrived back at 6:30 PM, room not cleaned, no one anwering phone and of course, no do not disturb sign. Back to front desk. I ended up taking one from another door (Sorry). They offered to move me to a 3rd room, but we were unpacked.
4. As noted, the spa is NOT open 11 AM to 5 PM on weekdays. I went up at 7:05 for an early morning swim and couldn't get in (the key worked, but the door was locked from the inside and answer)..
5. There is no body lotion in the room or in the spa and not for sale - something after soaking in a steam room, you would expect. Went out to buy some because our skin was parched.
The floor manager did speak to me, but I would have expected a reduction, honestly.
MARK (Solo Traveler)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The hotel is situated a 10 minute walk from the main train station. The Executive Room was massive. Floor to ceiling full width window. Excellent TV channel selection. The bed was very comfortable. The bathroom had a bathtub. The breakfast area was next to the Executive wing. Lifts were very security focused. There was a small Sauna and steam room and a top floor pool with stunning views of Düsseldorf.
The in-room coffee machine didn't work for some reason it couldn't puncher the pod.. The shower area next to the sauna and steam room have a pungent smell. My room key card wouldn't work. Breakfast wasn't the best if you wanted more of a full English style breakfast. I can only recall seeing cold sausages not even near to where the hot buffet breakfast items were. To get into the spa/pool area you needed a key card which wasn't explained to me when checking in.
unknown (Couple)
stayed in September, 2025
Guest Score 1 out of 10
Very Poor
breakfast
This was by far the worst hotel experience of my life. We called the police twice because we did not feel safe. Hotel management could not care less, I wonder what would have happened if any guests were injured by the aggressive people roaming the hotel. We first complained about the noise to reception at 11:30 PM, and it continued all night until we just couldn't take it anymore and checked out at 5AM. Cigarettes and marijuana smell throughout the hallway, some guy following me around, trash everywhere. Stay away from this place, as I believe it is a threat to people’s safety and the hotel staff couldn't care less.
Daniel (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Space was nice, staff was quick with check in. The pool was great, and location is in the middle of little Tokyo.
The lift is slow and cumbersome to use
ALI A. (Solo Traveler)
stayed in September, 2025
Guest Score 7 out of 10
Good
The location is great, the staff is helpful, especially Ms. Edina, she helped and advised me on many things...
Darren (Couple)
stayed in September, 2025
Guest Score 7 out of 10
Good
not enough towels for 2 people
Steven (Family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
- Hotel location
- room and its size
- breakfast and generous breakfast times
- elevator system
- overall nice and modern appearance
- breakfast could have a few more items, like different types of yogurt and cereals, maybe options for omelets
Antonie_NL (Couple)
stayed in September, 2025
Guest Score 7 out of 10
Good
Good guest relations/front desk
Bad house keeping. Even after showing them a problem in my room they dint clean it
JohnW13 (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The facilities and the staff were amazing. Great room and great breakfast.
Christian (Family with young children)
stayed in September, 2025
Guest Score 7 out of 10
Good
Good location, good food, pleasant staff, nice design, clean.
No internet for the four days of our stay. Hallway lights are much too bright especially at night.
Hassan (Couple)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Room was wonderful and also good theme and i liked that we were near japan centre
I think the room that was making noises from the bathroom but it was resolved by staff member very fast love the service there.
Maryam (Group Traveler)
stayed in August, 2025
Guest Score 1 out of 10
Very Poor
2 staff only
Everything
Thank you for your information!
Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
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Area information
- Dusseldorf Intl Airport - 4.71 mi
- Moenchengladbach Airport - 12.35 mi
- Essen Airport - 13.86 mi
- Cologne Central Station - 28.10 mi
- Cologne Bonn Airport - 29.04 mi
- Geilenkirchen - 37.13 mi
- Hauptbahnhof - 931 f
- Central Station Dusseldorf - 1,032 f
- Dusseldorf Hauptbahnhof - 0.29 mi
- Bahnhof Dusseldorf Wehrhahn - 0.57 mi
- Bahnhof Dusseldorf Volksgarten - 0.89 mi
- Bahnhof Dusseldorf-Flingern - 0.93 mi
- Goethe Museum - 0.57 mi
- Navigation Museum in Schlossturm - 0.81 mi
- Dusseldorf Film Museum - 0.82 mi
- Hetjens Museum Deutsches Keramikmuseum - 0.82 mi
- Film Museum - 0.83 mi
- Capitol Theater Dusseldorf - 0.43 mi
- Theater an der Ko - 0.46 mi
- Forum Freies Theater Dusseldorf - 0.53 mi
- Castle Jaegerhof - 0.57 mi
- Castle Square - 0.83 mi
- St Lambertus Church - 0.85 mi
- German Opera at River Rhein - 0.62 mi
- Statue of Our Lady Mariensaule - 0.78 mi
- Memorial Place - 0.80 mi
- Berliner Allee - 0.30 mi
- Schadowstrasse - 0.35 mi
- Bertha von Suttner Platz - 0.40 mi
- Stilwerk - 0.40 mi
- K Galerie - 0.40 mi
- Dusseldorfer Schauspielhaus - 0.43 mi
- Konigsallee - 0.45 mi
- Schadow Arkaden - 0.45 mi
- Kom(m)odchen - 0.48 mi
- Grone Jong - 0.63 mi
- Auseinandersetzung - 0.67 mi
- Carlsplatz - 0.69 mi
- Kunsthalle Dusseldorf - 0.69 mi
- Kunstsammlung Nordrhein Westfalen - 0.69 mi
- K20 K21 Art Collection - 0.69 mi
- The Longest Bar in the World - 0.72 mi
- Heinrich Heine Institute - 0.72 mi
- Mahn und Gedenkstatte - 0.72 mi
- Carsch Haus - 0.72 mi
- Old Town Altstadt - 0.73 mi
- Dusseldorf Town Hall - 0.78 mi
- Dusseldorf Christmas Market - 0.79 mi
- The Rider Jan Wellem Reiterstandbild - 0.80 mi
- Rathaus - 0.80 mi
- Burgplatz - 0.82 mi
- Kunstakademie Dusseldorf - 0.87 mi
- Hofgarten - 0.90 mi
- Rochus Kirche - 0.90 mi
- Tonhalle - 0.96 mi
- KIT - Kunst im Tunnel - 0.99 mi
Airports Show all on map »
Transport
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Museums
Art Galleries Show all on map »
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Clayton Hotel Düsseldorf City Centre
Immermannstr. 41, Düsseldorf, Nordrhein-Westfalen, 40210, Germany