Carls Hotel
Benrather Str. 7a, Düsseldorf, Nordrhein-Westfalen, 40213, Germany
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Benrather Str. 7a, Düsseldorf, Nordrhein-Westfalen, 40213, Germany
This 4-star hotel is in Düsseldorf’s Old Town, 1148 feet from the Königsallee shopping street. It offers free Wi-Fi internet all areas and free use of the sauna and Fitness room. All rooms at the Carls Hotel have a refrigerator, a safe, a Nespresso coffee machine and a free bottle of water. Buffet breakfast is served in the morning. The Carls Hotel features a Finnish sauna which is free for guests to use. The next metro station, Benrather Straße, is less than 984 feet from Carls Hotel. The River Rhine is 820 feet in the other direction.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Packed lunches
  • Heating
  • Fax/photocopying
  • On-site parking
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Convenience Store
  • Non-Smoking Rooms Available
  • Electric vehicle charging station
  • Wine/champagne
  • Pet bowls
  • Temporary art galleries
  • Pub crawls
  • Bike tours
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Electronic room key
  • Audible alarm
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Daily disinfection
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
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Carls Hotel
Rates from View more information >>

Airports Show all on map »

  • Dusseldorf Intl Airport - 4.60 mi
  • Moenchengladbach Airport - 11.67 mi
  • Essen Airport - 14.17 mi
  • Cologne Central Station - 28.52 mi
  • Cologne Bonn Airport - 29.42 mi
  • Geilenkirchen - 36.55 mi

Museums

  • Dusseldorf Film Museum - 802 f
  • Hetjens Museum Deutsches Keramikmuseum - 802 f
  • Film Museum - 898 f
  • Navigation Museum in Schlossturm - 0.28 mi
  • Kunstmuseum Dusseldorf im Ehrenhof - 0.79 mi
  • Goethe Museum - 0.80 mi
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
All was just perfect!!!
stayed in May, 2026
Guest Score 7 out of 10
Good
stayed in May, 2026
Guest Score 7 out of 10
Good
Location
The walls in the room and corridor had stains, the carpet was not well cleaned. The bathroom was old, but it was clean. The bottle of water in the room was not sealed
stayed in May, 2026
Guest Score 7 out of 10
Good
Location
The walls in the room and corridor had stains, the carpet was not well cleaned. The bathroom was old, but it was clean. The bottle of water in the room was not sealed
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The location is absolutely perfect. This is the biggest win for them. Also, town parking right next to it. Not aleays free as they have limited space, though... Rooms are nice, rather old but functional. Breakfast is ok, standard. I don't usually have breakfast so I can't say for sure if it'sm enough for a person who enjoys the first meal of the day :)
Pillows - but that is a personal matter.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in April, 2026
Guest Score 7 out of 10
Good
Convenient location. Opposite the market and close by the Rhine river. Staff was helpful and friendly. Neat and clean.
We had the Classic rooms. Not 4 star! No aircon in the Classic rooms. Small space. Breakfast was very basic. Certainly not up to 4 star hotel standards and not worth it for the price they charge per room including breakfast.
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
The location was perfect and breakfast was nice!
We reserved for parking but when we arrived there was no spot left for us. We called the reception, and she said we had to park somewhere else. We ended up walking 20 mins from parking to the hotel. The room is very outdated. And there was quite some mold in the bathroom. The shower head was leaking. Airco was present, but did not work. So to cool down the room, we had to have the window wide open, which resulted in a lot of outside noise.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
All was good, the breakfast, service and personnel.
The necessity of having the room key to use the WC at the -1 level
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
All was good, the breakfast, service and personnel.
The necessity of having the room key to use the WC at the -1 level
stayed in April, 2026
Guest Score 7 out of 10
Good
Hotel location is good and staff we all helpful
The price at 250 Euros per night is not good value, thus is a 150 Euro per night hotel
stayed in April, 2026
Guest Score 7 out of 10
Good
Friendly staff
Too expensive for what it offers. The classification is questionable
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
The beds were comfortable.
I am a frequent traveller and this is why I can confidently say that this was by far the worst 4 star hotel I have ever stayed at and I am seriously wondering how this hotel is able to keep a four star rating. The hotel is so bad that I do not even know where to start. From dozens of unsolicited spammy emails and text massages (that I blocked) in advance of my stay trying to convince me to do a "do it yourself check-in" over trash being left on the armchair by the chamber maid and a rude and aggressive attitude by staff when we asked that the trash, together with used coffee cups from the day before the chambermaid had left in the room should be removed. I am honestly shocked at the attitude of the staff: "but all the cleaners have gone already" was the reaction to us asking for the trash bag to be picked up and then the reception lady came up to our room aggressively confronting us for having asked that the trash be picked up. Likewise I was told I could "come pick them up" when I asked for a pair of hotel slippers (I normally expect to be available in-room at a four star hotel) on my first night. The breakfast was probably the best feature of this hotel, however, on Sunday there was no bread left an hour before closing and we were told that they "had to heat up the bread rolls" - which, yes, they were heated up from the day before or something because they certainly weren't fresh when they arrived close to closing time. As to the location: while it is very central - another reason I had chosen this hotel - the adjacent Carlsplatz is ripe with drunks and junkies at night and a serious police presence, which did not make me feel good and raised concerns about the lack of checks of people entering the hotel (due to staff shortage) as well as a lack of a card-lock on the elevator that would only allow guests to use it. All in all, I could not wait to check out. It was an unfortunately a terrible stay.
stayed in April, 2026
Guest Score 8 out of 10
Very Good
stayed in April, 2026
Guest Score 7 out of 10
Good
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Prime location, easy access to shopping, restaurants and a comfortable lobby area for meeting people, business or pleasure.
The bathroom needs an upgrade.
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Prime location, easy access to shopping, restaurants and a comfortable lobby area for meeting people, business or pleasure.
The bathroom needs an upgrade.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Especially location is great. Great stay for short trips.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Great location, parking garage next door with good price for the hotel guests, the personnel is very professional and welcoming.
Guest reviews
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Area information

    Airports Show all on map »

    • Dusseldorf Intl Airport - 4.60 mi
    • Moenchengladbach Airport - 11.67 mi
    • Essen Airport - 14.17 mi
    • Cologne Central Station - 28.52 mi
    • Cologne Bonn Airport - 29.42 mi
    • Geilenkirchen - 36.55 mi

    Museums

      Art Galleries Show all on map »
      • Dusseldorf Film Museum - 802 f
      • Hetjens Museum Deutsches Keramikmuseum - 802 f
      • Film Museum - 898 f
      • Navigation Museum in Schlossturm - 0.28 mi
      • Kunstmuseum Dusseldorf im Ehrenhof - 0.79 mi
      • Goethe Museum - 0.80 mi

    Transport

      Train stations Show all on map »
      • Hauptbahnhof - 0.82 mi
      • Central Station Dusseldorf - 0.86 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Statue of Our Lady Mariensaule - 534 f
      • Memorial Place - 0.30 mi
      • Rheinturm / TV Tower - 0.64 mi
      • 39th Fusilier Memorial Gefallene der 39er - 0.66 mi
      • Rhine Tower Rheinturm - 0.76 mi
      Historical Buildings Show all on map »
      • Castle Square - 0.29 mi
      • St Lambertus Church - 0.38 mi
      • Gehry Buildings - 0.76 mi
      • Castle Jaegerhof - 0.80 mi
      Rivers and Lakes Show all on map »
      • German Opera at River Rhein - 0.32 mi
      Theatres Show all on map »
      • Theater an der Ko - 0.36 mi
      • Forum Freies Theater Dusseldorf - 0.49 mi
      • Tonhalle Concert Hall - 0.72 mi
      Other Show all on map »
      • Carlsplatz - 183 f
      • Old Town Altstadt - 273 f
      • Heinrich Heine Institute - 333 f
      • Auseinandersetzung - 523 f
      • The Rider Jan Wellem Reiterstandbild - 0.21 mi
      • The Longest Bar in the World - 0.21 mi
      • Dusseldorf Christmas Market - 0.22 mi
      • Dusseldorf Town Hall - 0.22 mi
      • Rathaus - 0.23 mi
      • Konigsallee - 0.23 mi
      • Burgplatz - 0.29 mi
      • K Galerie - 0.30 mi
      • Stilwerk - 0.30 mi
      • Schadow Arkaden - 0.32 mi
      • Mahn und Gedenkstatte - 0.33 mi
      • K20 K21 Art Collection - 0.34 mi
      • Kunsthalle Dusseldorf - 0.34 mi
      • Kunstsammlung Nordrhein Westfalen - 0.34 mi
      • KIT - Kunst im Tunnel - 0.36 mi
      • Kom(m)odchen - 0.36 mi
      • Berliner Allee - 0.38 mi
      • Carsch Haus - 0.48 mi
      • Dusseldorfer Schauspielhaus - 0.48 mi
      • Kunstakademie Dusseldorf - 0.52 mi
      • State Parliament of North Rhine Westphalia Landtag - 0.57 mi
      • Schadowstrasse - 0.57 mi
      • Grone Jong - 0.61 mi
      • Tonhalle - 0.62 mi
      • Hofgarten - 0.68 mi

Carls Hotel

Benrather Str. 7a, Düsseldorf, Nordrhein-Westfalen, 40213, Germany