Pullman Cologne
Helenenstrasse 14, Cologne, Nordrhein-Westfalen, 50667, Germany
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Address
Helenenstrasse 14, Cologne, Nordrhein-Westfalen, 50667, Germany
This 4-star superior hotel offers quiet rooms in Cologne’s shopping district, a 10-minute walk from Cologne Cathedral. The Pullman Cologne offers a luxury spa and spacious rooms with modern design. The elegant rooms at the Hotel Pullman Cologne include air conditioning, a flat-screen TV and a modern bathroom with a bath and shower. High-speed internet is available for a daily charge, and WiFi is provided free of charge in public areas. Guests at the Pullman are welcome to relax in the brasserie e.l.f. with summer terrace. LAB12 is the in-house bar inspired by perfume here in Cologne, the city of fragrances, and it serves aromatic drinks. The spa includes a sauna, a gym, and massage treatments are also available. Underground parking is available at the Pullman Hotel Cologne. It is 1312 feet from Friesenplatz Underground Station, just 2 stops from Cologne Main Station.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Nightclub/DJ
  • Library
  • Heating
  • Shared kitchen
  • Adult only
  • mini bar
  • telephone
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Kitchen
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Dutch
  • French
  • German
  • Italian
  • Spanish
  • Non-Smoking Rooms Available
  • Slippers
  • Parking Available
  • Electric vehicle charging station
  • Linens
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • balcony/terrace
  • ATM or cash withdraw on site
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in June, 2025
Guest Score 7 out of 10
Good
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
very convinient room, best location, good VFM staff is nice I will bacl
Need to improve AC in the room, was OK but need to be better
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
Good quality for the breakfast! Great location, easy to reach.
I believe it was way too much money for being in Cologne, for the room and position of the room. Booking says "City view" and we had a room that had a view of the roof, along with a white noise coming from, I assume, where the air pump is. The AC system is also quite also, forcing us to either be cold or be warm. Also, please make sure your clients are aware that the parking lot is not yours but it's actually public, and will be charged 29 euros a day. A very high price for the that place, especially given we had not paid little for the stay.
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
“This place is a scam. I had to cancel my booking and was charged the full amount — €681 gone for nothing. No flexibility, no refund, no understanding. Avoid this hotel unless you’re ready to lose your money for any unexpected change!”
“This place is a scam. I had to cancel my booking and was charged the full amount — €681 gone for nothing. No flexibility, no refund, no understanding. Avoid this hotel unless you’re ready to lose your money for any unexpected change!”
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
The location is great. The room is a bit old but classy.
The floor tiles in the shower were not properly fixed.
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great location, great rooms, nice view
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
Bathroom wasvtiny
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Location, View , Restaurant
Lady at the front desk , So unfriendly and with attitude;
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Perfect view of cathedral! Big hotel , spacious room It’s a bit far walking areas are nice around , helpful staff
A little bit old can be upgraded
stayed in June, 2025
Guest Score 7 out of 10
Good
stayed in June, 2025
Guest Score 8 out of 10
Very Good
stayed in June, 2025
Guest Score 8 out of 10
Very Good
stayed in June, 2025
Guest Score 7 out of 10
Good
The location is great. The staff are very welcoming.
The rooms are a bit tired and the air-conditioning is quite noisy.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Excellent hotel, very quiet although so close to everything from shops, restaurants and the many tourist venues which can be easily walked to. Our room was lovely but on our 2nd day we came back to the most awful smell, we went down to reception and they couldn’t have been more helpful. They firstly apologised then automatically gave us another room which they upgraded us and also gave us a voucher to use in the bar. The rooms are spacious and very clean and I love the free mini bar which gets replenished everyday. Would definitely recommend and we would stay here again
stayed in May, 2025
Guest Score 7 out of 10
Good
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 5 out of 10
Fair
The hotel facilities an staff in general
The bar. Unfriendly staff, We left after 30 minutes because nobody was asking for our orders (the bar was not full). That’s whats brings my overall note down to 5. Hotel as such eould have been an 8
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Area information

    Airports Show all on map »

    • Cologne Bonn Airport - 10.01 mi
    • Cologne Central Station - 10.72 mi
    • Dusseldorf Intl Airport - 25.35 mi
    • Moenchengladbach Airport - 27.71 mi
    • Essen Airport - 31.88 mi

    Transport

      Train stations Show all on map »
      • Friesenplatz Underground Station - 0.23 mi
      • Appellhofplatz Underground Station - 0.25 mi
      • Neumarkt Underground Station - 0.33 mi
      • ChristophstraSSe/ Mediapark Underground Station - 0.35 mi
      • Rudolfplatz Underground Station - 0.37 mi
      • Mauritiuskirche Underground Station - 0.46 mi
      • Bahnhof Koln West - 0.55 mi
      • Cologne Central Station - 0.56 mi
      • Hans-Bockler-Pl./Bahnhof West Underground Station - 0.58 mi
      • Dom/Hbf Underground Station - 0.59 mi
      • MoltkestraSSe Underground Station - 0.61 mi
      • Hansaring Underground Station - 0.64 mi
      • Zulpicher Platz Underground Station - 0.64 mi
      • Barbarossaplatz Underground Station - 0.81 mi
      • Bahnhof Sud Underground Station - 0.87 mi
      • SeverinstraSSe Underground Station - 0.90 mi
      • PiusstraSSe Underground Station - 0.91 mi
      • Ebertplatz Underground Station - 0.91 mi
      • UniversitatsstraSSe Underground Station - 0.93 mi
      • EifelstraSSe Underground Station - 0.95 mi
      • Bahnhof Koln-Sulz - 0.96 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Applied Art Museum fur Angewandte Kunst - 0.41 mi
      • Museum for Applieds Art - 0.41 mi
      • Museum of Applied Art Cologne - 0.41 mi
      • Schnutgen Museum - 0.43 mi
      • Gallery of Mirrors - 0.45 mi
      • Der Spiegel Gallery - 0.45 mi
      • Romano-Germanic Museum - 0.58 mi
      • Ludwig Museum - 0.64 mi
      • Museum Ludwig - 0.64 mi
      • Wallraf Richartz Museum - 0.64 mi
      • Wallraf Richartz Museum - 0.64 mi

    Other attractions

      Theatres Show all on map »
      • Cologne Opera - 0.30 mi
      • Philharmonie - 0.64 mi
      National Parks Show all on map »
      • Stadtgarten - 0.42 mi
      • Hiroshima Nagasaki Park - 0.89 mi
      Historical Buildings Show all on map »
      • Cologne Cathedral - 0.50 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Musical Dome Cologne - 0.68 mi
      Other Show all on map »
      • St Gereon - 0.22 mi
      • Minoritenkirche - 0.39 mi
      • Stadtgarten Cologne - 0.42 mi
      • St Ursula - 0.56 mi
      • Cologne Philharmonic - 0.64 mi
      • Fachhochschule Koln - 0.64 mi
      • Cologne Christmas Market - 0.65 mi
      • Kolner Philharmonie - 0.68 mi
      • Gross St Martin - 0.69 mi
      • St Maria im Kapitol - 0.71 mi
      • Das Delfter Haus - 0.77 mi
      • St Kunibert Basilica - 0.89 mi

Pullman Cologne

Helenenstrasse 14, Cologne, Nordrhein-Westfalen, 50667, Germany