Pullman Cologne
Helenenstrasse 14, Cologne, Nordrhein-Westfalen, 50667, Germany
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Helenenstrasse 14, Cologne, Nordrhein-Westfalen, 50667, Germany
This 4-star superior hotel offers quiet rooms in Cologne’s shopping district, a 10-minute walk from Cologne Cathedral. The Pullman Cologne offers a luxury spa and spacious rooms with modern design. The elegant rooms at the Hotel Pullman Cologne include air conditioning, a flat-screen TV and a modern bathroom with a bath and shower. High-speed internet is available for a daily charge, and WiFi is provided free of charge in public areas. Guests at the Pullman are welcome to relax in the brasserie e.l.f. with summer terrace. LAB12 is the in-house bar inspired by perfume here in Cologne, the city of fragrances, and it serves aromatic drinks. The spa includes a sauna, a gym, and massage treatments are also available. Underground parking is available at the Pullman Hotel Cologne. It is 1312 feet from Friesenplatz Underground Station, just 2 stops from Cologne Main Station.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Refrigerator
  • Nightclub/DJ
  • Library
  • Heating
  • Adult only
  • Wheelchair accessible
  • mini bar
  • telephone
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Free Wi-Fi
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Dutch
  • French
  • German
  • Italian
  • Spanish
  • Non-Smoking Rooms Available
  • Parking Available
  • taxi service
  • Electric vehicle charging station
  • Linens
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • balcony/terrace
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Socket near the bed
  • Window
  • Desk/workspace available
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Alcoholic beverages available
  • Parking available (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in March, 2026
Guest Score 8 out of 10
Very Good
wide room, friendly staff
The distance to the old town
stayed in March, 2026
Guest Score 2 out of 10
Poor
2 ladies at the reception were not at service level, they were rude and incompetent When I came to pick up my luggage, they could not find it despite having the tag number, I offered to help them and they brutally told me not to accompany them into the luggage room I then asked them how they would find my luggage if they were not capable to trace it with tag number There was no good reason to be rude, the group I belonged to (DGP 30 People) found these 2 ladies extremely rude
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great buffet, the service was great, they gave us a complimentary fresh new bottle of mineral and natural water daily. Makes a difference when you’re travelling.
There wasn’t anything we didn’t like.
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Comfortable bed and good location. Room was clean and no sign of mice.
Mice in bar area visibly running around under the tables at night. Despite having breakfast included, I did not eat in the restaurant after seeing them..
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
That bed! OMG ❤️
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Good location, nice room.
The rooftop cocktail bar had closed; we were looking forward to going there. The ground-floor bar was dark, dingy and unappealing. The bathroom door didn’t close properly, so we could hear bathroom noises. Not very nice!
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Breakfast
Pillows
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location is great
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location is great
stayed in March, 2026
Guest Score 8 out of 10
Very Good
stayed in February, 2026
Guest Score 8 out of 10
Very Good
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Modern Hotel with pleasant staff. Breakfast was good with a wide variety to cater for all tastes. Room was fine and suited us for a two night stay in Cologne as we were travelling onto another part of Germany. The Hotel is situated on the outskirts of Cologne City Centre a few minutes walk from the Cathedral (Koln Dom) and the massive range of shops. The underground car park was good with plenty of room to park a car and was secure overnight. I would consider using this hotel again on future visits
Unbeknown to us there was a street carnival being held for several days in Cologne starting on the day we left. A notice appeared by the lift the night before announcing the road outside the hotel will be closed from 6am the next morning until 3am the following day. So we were wondering if we would be able to leave the hotel by car. As it transpired this was not the case as the event did not start until 11am so the road was still open when we departed.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Very well located. Comfortable beds and great breakfast
stayed in February, 2026
Guest Score 7 out of 10
Good
De stort douche was top! En de lokatie.
stayed in February, 2026
Guest Score 8 out of 10
Very Good
So close to Dom, clean,
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Absolutely loved our stay at this hotel. Everything was just right — comfort, cleanliness, service, and overall vibe. The staff made us feel welcome, and we didn’t have a single issue. Would happily come back!
stayed in January, 2026
Guest Score 5 out of 10
Fair
Good location, good food, large room, flexible check-out, friendly staff, practical parking
- The room was ice cold and the heating was full on - The room had several damages, like the bathroom door was fully damaged - The room service was very limited ( like no spaghetti bolognese ) - The room service food prices were very high for the food
Guest reviews
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Area information

    Airports Show all on map »

    • Cologne Bonn Airport - 10.01 mi
    • Cologne Central Station - 10.72 mi
    • Dusseldorf Intl Airport - 25.35 mi
    • Moenchengladbach Airport - 27.71 mi
    • Essen Airport - 31.88 mi

    Transport

      Train stations Show all on map »
      • Friesenplatz Underground Station - 0.23 mi
      • Appellhofplatz Underground Station - 0.25 mi
      • Neumarkt Underground Station - 0.33 mi
      • ChristophstraSSe/ Mediapark Underground Station - 0.35 mi
      • Rudolfplatz Underground Station - 0.37 mi
      • Mauritiuskirche Underground Station - 0.46 mi
      • Bahnhof Koln West - 0.55 mi
      • Cologne Central Station - 0.56 mi
      • Hans-Bockler-Pl./Bahnhof West Underground Station - 0.58 mi
      • Dom/Hbf Underground Station - 0.59 mi
      • MoltkestraSSe Underground Station - 0.61 mi
      • Zulpicher Platz Underground Station - 0.64 mi
      • Hansaring Underground Station - 0.64 mi
      • Barbarossaplatz Underground Station - 0.81 mi
      • Bahnhof Sud Underground Station - 0.87 mi
      • SeverinstraSSe Underground Station - 0.90 mi
      • PiusstraSSe Underground Station - 0.91 mi
      • Ebertplatz Underground Station - 0.91 mi
      • UniversitatsstraSSe Underground Station - 0.93 mi
      • EifelstraSSe Underground Station - 0.95 mi
      • Bahnhof Koln-Sulz - 0.96 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Applied Art Museum fur Angewandte Kunst - 0.41 mi
      • Museum for Applieds Art - 0.41 mi
      • Museum of Applied Art Cologne - 0.41 mi
      • Schnutgen Museum - 0.43 mi
      • Der Spiegel Gallery - 0.45 mi
      • Gallery of Mirrors - 0.45 mi
      • Romano-Germanic Museum - 0.58 mi
      • Wallraf Richartz Museum - 0.64 mi
      • Wallraf Richartz Museum - 0.64 mi
      • Ludwig Museum - 0.64 mi
      • Museum Ludwig - 0.64 mi

    Other attractions

      Theatres Show all on map »
      • Cologne Opera - 0.30 mi
      • Philharmonie - 0.64 mi
      National Parks Show all on map »
      • Stadtgarten - 0.42 mi
      • Hiroshima Nagasaki Park - 0.89 mi
      Historical Buildings Show all on map »
      • Cologne Cathedral - 0.50 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Musical Dome Cologne - 0.68 mi
      Other Show all on map »
      • St Gereon - 0.22 mi
      • Minoritenkirche - 0.39 mi
      • Stadtgarten Cologne - 0.42 mi
      • St Ursula - 0.56 mi
      • Cologne Philharmonic - 0.64 mi
      • Fachhochschule Koln - 0.64 mi
      • Cologne Christmas Market - 0.65 mi
      • Kolner Philharmonie - 0.68 mi
      • Gross St Martin - 0.69 mi
      • St Maria im Kapitol - 0.71 mi
      • Das Delfter Haus - 0.77 mi
      • St Kunibert Basilica - 0.89 mi

Pullman Cologne

Helenenstrasse 14, Cologne, Nordrhein-Westfalen, 50667, Germany