Excelsior Hotel Ernst am Dom
Domplatz Trankgasse 1-5, Cologne, Nordrhein-Westfalen, D-50667, Germany
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
Domplatz Trankgasse 1-5, Cologne, Nordrhein-Westfalen, D-50667, Germany
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Trouser press
- Packed lunches
- Cycling
- Heating
- Fax/photocopying
- Private check-in/check-out
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Outdoor furniture
- Personal trainer
- Temporary art galleries
- Pub crawls
- Movie nights
- Bike tours
- Cooking class
- Key access
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining


















































Click here to leave your opinion >>
Sahakyan (solo traveller)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Rudy (review category business travellers)
stayed in April, 2025
Guest Score 7 out of 10
Good
Clean and comfortable room
Value for money
Nobuko (young couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
location. and a great bar!
this time around the tub was too small and awkward.
Nick (with friends)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Edward (family with young children)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Naphattraruij (family with young children)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Galina (family with young children)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Must comfortable staying and best location!
Super comfortable bed!
-
Schaefer (solo traveller)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Christopher (family with young children)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Ulu (family with young children)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Lydia (family with young children)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
The property was located a short distance from the train station which was convenient. The Cathedral was across street from the hotel. Everything was within walking distance. The property was secure and quiet!
Swinnen (family with young children)
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Luxurious stay, very friendly personnel, perfect location
No bathrobes in room or welness center
Karlene (family with young children)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Area
Facility
None
Jan (young couple)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Room was spatious and pretty, only one luggage stand, the bed was very uncomfortable (too soft and like bathtub), bar was brilliant, and breakfast was cooked to perfection "a la minute".
Beds were too soft and felt word down, like a bathtub.
Cvetanka (family with young children)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Steven (young couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Dillon (family with young children)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Location
Cleanliness
Staff attentiveness
Not much
Ioana (family with young children)
stayed in December, 2024
Guest Score 5 out of 10
Fair
Alexander (family with young children)
stayed in December, 2024
Guest Score 4 out of 10
Disappointing
The location is absolutely perfect. Right next to the railway station, the Dom, a parking garage and the city centre. The street is relatively shy of traffic so relatively quiet for such a city hotel.
And the staff was highly attentive, and the breakfast at the Stube restaurant was more than perfect.
Attracted by the 5-star sign and ideal setting next to the Dom, we headed to The Excelsior. Equally appealing Booking.com-pictures of beautifully appointed suites, I decided to go for the 950 eur / night splurge.
I have to say that I deeply regretted this as the hotel fails to live up to any modern-day expectation: it seems stuck at 2 decades ago and hasn’t seen maintenance since.
First the room. On booking.com - it displays 10 pictures of the suite. The first 6 show a beautiful and modern suite. But the last 4 show an old-fashioned, tacky and worn-out room.
I have to admit: I didn’t see the last 4 when I booked. So maybe technically the hotel could say “I told you so”. But I find this practice utterly misleading and potentially even unlawful. And yes - we got the worn-out one.
And worn-out it was, not just by the looks of the stained and bleak carpet. The rain shower in the bathroom didn’t work so I had to hold the handshower all the time. In the morning I found out why: the rain shower needs a certain amount of water pressure for the switch lever to work and apparently I was unlucky that evening. Maybe the water pressure drops if too many people shower at the same time? Oh yeah - the drain cap was loose, the fireplace didn’t work and towel heater was broken too - all small details maybe but at a certain point you start noticing everything. I informed the reception about it but since it was 11 pm I went to bed.
Furthermore - I didn’t like that the hotel still had old-fashioned roomkeys. A security risk for sure as these keys can be easily copied by anyone. In addition, the door of the room didn’t close properly. I wanted to go to the gym at 8 am but my teenage daughter was still sleeping… I had to choose between locking her up from the outside (which would be dramatic in case of fire) or leaving the door wide open from the outside. I chose to stay in the room… if this hotel would have keycards it wouldn’t have been an issue.
Mcdevitt (young couple)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Old style, luxurious and staff service was exceptional
Pricing was high
Thank you for your information!
Area information
- Cologne Bonn Airport - 9.64 mi
- Cologne Central Station - 10.28 mi
- Dusseldorf Intl Airport - 25.43 mi
- Moenchengladbach Airport - 27.99 mi
- Essen Airport - 31.81 mi
- Museum of Applied Art Cologne - 508 f
- Museum for Applieds Art - 508 f
- Museum of Applied Art Museum fur Angewandte Kunst - 513 f
- Gallery of Mirrors - 562 f
- Der Spiegel Gallery - 562 f
- Romano-Germanic Museum - 610 f
- Ludwig Museum - 897 f
- Museum Ludwig - 897 f
- Wallraf Richartz Museum - 0.34 mi
- Wallraf Richartz Museum - 0.34 mi
- Schnutgen Museum - 0.46 mi
- Schokoladenmuseum - 0.71 mi
- Chocolate Museum Imhoff Schokoladenmuseum - 0.73 mi
- Dom/Hbf Underground Station - 560 f
- Cologne Central Station - 598 f
- Appellhofplatz Underground Station - 0.28 mi
- Neumarkt Underground Station - 0.48 mi
- Hansaring Underground Station - 0.55 mi
- Ebertplatz Underground Station - 0.65 mi
- ChristophstraSSe/ Mediapark Underground Station - 0.66 mi
- Deutzer Freiheit Underground Station - 0.69 mi
- Friesenplatz Underground Station - 0.71 mi
- Mauritiuskirche Underground Station - 0.73 mi
- Messe/Deutz Station - 0.82 mi
- Rudolfplatz Underground Station - 0.83 mi
- Bahnhof Deutz/Messe Underground Station - 0.83 mi
- SeverinstraSSe Underground Station - 0.84 mi
- Reichenspergerplatz Underground Station - 0.92 mi
- Zulpicher Platz Underground Station - 0.97 mi
- Bahnhof Koln West - 1.00 mi
- Cologne Cathedral - 205 f
- Philharmonie - 897 f
- Cologne Opera - 0.32 mi
- Musical Dome Cologne - 0.23 mi
- Fair Koln - 0.72 mi
- Stadtgarten - 0.80 mi
- Minoritenkirche - 827 f
- Fachhochschule Koln - 868 f
- Cologne Philharmonic - 897 f
- Kolner Philharmonie - 0.20 mi
- Cologne Christmas Market - 0.23 mi
- Gross St Martin - 0.29 mi
- St Ursula - 0.30 mi
- Das Delfter Haus - 0.37 mi
- St Kunibert Basilica - 0.47 mi
- St Gereon - 0.47 mi
- St Maria im Kapitol - 0.50 mi
- Cologne Fairgrounds - 0.72 mi
- Stadtgarten Cologne - 0.80 mi
- Rheinauhafen - 0.94 mi
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Transport
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Excelsior Hotel Ernst am Dom
Domplatz Trankgasse 1-5, Cologne, Nordrhein-Westfalen, D-50667, Germany