Excelsior Hotel Ernst am Dom
Domplatz Trankgasse 1-5, Cologne, Nordrhein-Westfalen, D-50667, Germany
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Domplatz Trankgasse 1-5, Cologne, Nordrhein-Westfalen, D-50667, Germany
This luxury 5-star hotel is located right across from Cologne Cathedral and a 2-minute walk from Cologne Main Station. It offers award-winning cuisine and elegant rooms with a free minibar. The Excelsior Hotel Ernst am Dom has been family-run since 1863. The spacious rooms and suites all feature air conditioning, international satellite TV and a marble-style bathroom. Free Wi-Fi is available for all mobile devices. Exotic Asian dishes are available in the stylish taku restaurant, which has a Michelin star, and innovative French cuisine is served in the Hanse Stube restaurant. The Piano Bar features tea/coffee specialties, homemade pastries, cocktails, a cigar lounge and live piano music. The Excelsior Cologne provides free use of the gym and 2 saunas from 7 am until 10 pm daily. Excelsior Hotel Ernst am Dom is a member of the Leading Hotels of the World.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Packed lunches
  • Cycling
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Fruits
  • Pet basket
  • Pet bowls
  • Outdoor furniture
  • Personal trainer
  • Temporary art galleries
  • Pub crawls
  • Movie nights
  • Bike tours
  • Cooking class
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 7 out of 10
Good
Clean and comfortable room
Value for money
stayed in April, 2025
Guest Score 8 out of 10
Very Good
location. and a great bar!
this time around the tub was too small and awkward.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in March, 2025
Guest Score 8 out of 10
Very Good
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Must comfortable staying and best location! Super comfortable bed!
-
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
The property was located a short distance from the train station which was convenient. The Cathedral was across street from the hotel. Everything was within walking distance. The property was secure and quiet!
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Luxurious stay, very friendly personnel, perfect location
No bathrobes in room or welness center
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Area Facility
None
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Room was spatious and pretty, only one luggage stand, the bed was very uncomfortable (too soft and like bathtub), bar was brilliant, and breakfast was cooked to perfection "a la minute".
Beds were too soft and felt word down, like a bathtub.
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Location Cleanliness Staff attentiveness
Not much
stayed in December, 2024
Guest Score 5 out of 10
Fair
stayed in December, 2024
Guest Score 4 out of 10
Disappointing
The location is absolutely perfect. Right next to the railway station, the Dom, a parking garage and the city centre. The street is relatively shy of traffic so relatively quiet for such a city hotel. And the staff was highly attentive, and the breakfast at the Stube restaurant was more than perfect.
Attracted by the 5-star sign and ideal setting next to the Dom, we headed to The Excelsior. Equally appealing Booking.com-pictures of beautifully appointed suites, I decided to go for the 950 eur / night splurge. I have to say that I deeply regretted this as the hotel fails to live up to any modern-day expectation: it seems stuck at 2 decades ago and hasn’t seen maintenance since. First the room. On booking.com - it displays 10 pictures of the suite. The first 6 show a beautiful and modern suite. But the last 4 show an old-fashioned, tacky and worn-out room. I have to admit: I didn’t see the last 4 when I booked. So maybe technically the hotel could say “I told you so”. But I find this practice utterly misleading and potentially even unlawful. And yes - we got the worn-out one. And worn-out it was, not just by the looks of the stained and bleak carpet. The rain shower in the bathroom didn’t work so I had to hold the handshower all the time. In the morning I found out why: the rain shower needs a certain amount of water pressure for the switch lever to work and apparently I was unlucky that evening. Maybe the water pressure drops if too many people shower at the same time? Oh yeah - the drain cap was loose, the fireplace didn’t work and towel heater was broken too - all small details maybe but at a certain point you start noticing everything. I informed the reception about it but since it was 11 pm I went to bed. Furthermore - I didn’t like that the hotel still had old-fashioned roomkeys. A security risk for sure as these keys can be easily copied by anyone. In addition, the door of the room didn’t close properly. I wanted to go to the gym at 8 am but my teenage daughter was still sleeping… I had to choose between locking her up from the outside (which would be dramatic in case of fire) or leaving the door wide open from the outside. I chose to stay in the room… if this hotel would have keycards it wouldn’t have been an issue.
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Old style, luxurious and staff service was exceptional
Pricing was high
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Area information

    Airports Show all on map »

    • Cologne Bonn Airport - 9.64 mi
    • Cologne Central Station - 10.28 mi
    • Dusseldorf Intl Airport - 25.43 mi
    • Moenchengladbach Airport - 27.99 mi
    • Essen Airport - 31.81 mi

    Museums

      Art Galleries Show all on map »
      • Museum of Applied Art Cologne - 508 f
      • Museum for Applieds Art - 508 f
      • Museum of Applied Art Museum fur Angewandte Kunst - 513 f
      • Gallery of Mirrors - 562 f
      • Der Spiegel Gallery - 562 f
      • Romano-Germanic Museum - 610 f
      • Ludwig Museum - 897 f
      • Museum Ludwig - 897 f
      • Wallraf Richartz Museum - 0.34 mi
      • Wallraf Richartz Museum - 0.34 mi
      • Schnutgen Museum - 0.46 mi
      • Schokoladenmuseum - 0.71 mi
      • Chocolate Museum Imhoff Schokoladenmuseum - 0.73 mi

    Transport

      Train stations Show all on map »
      • Dom/Hbf Underground Station - 560 f
      • Cologne Central Station - 598 f
      • Appellhofplatz Underground Station - 0.28 mi
      • Neumarkt Underground Station - 0.48 mi
      • Hansaring Underground Station - 0.55 mi
      • Ebertplatz Underground Station - 0.65 mi
      • ChristophstraSSe/ Mediapark Underground Station - 0.66 mi
      • Deutzer Freiheit Underground Station - 0.69 mi
      • Friesenplatz Underground Station - 0.71 mi
      • Mauritiuskirche Underground Station - 0.73 mi
      • Messe/Deutz Station - 0.82 mi
      • Rudolfplatz Underground Station - 0.83 mi
      • Bahnhof Deutz/Messe Underground Station - 0.83 mi
      • SeverinstraSSe Underground Station - 0.84 mi
      • Reichenspergerplatz Underground Station - 0.92 mi
      • Zulpicher Platz Underground Station - 0.97 mi
      • Bahnhof Koln West - 1.00 mi

    Other attractions

      Historical Buildings Show all on map »
      • Cologne Cathedral - 205 f
      Theatres Show all on map »
      • Philharmonie - 897 f
      • Cologne Opera - 0.32 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Musical Dome Cologne - 0.23 mi
      Things to do Show all on map »
      • Fair Koln - 0.72 mi
      National Parks Show all on map »
      • Stadtgarten - 0.80 mi
      Other Show all on map »
      • Minoritenkirche - 827 f
      • Fachhochschule Koln - 868 f
      • Cologne Philharmonic - 897 f
      • Kolner Philharmonie - 0.20 mi
      • Cologne Christmas Market - 0.23 mi
      • Gross St Martin - 0.29 mi
      • St Ursula - 0.30 mi
      • Das Delfter Haus - 0.37 mi
      • St Kunibert Basilica - 0.47 mi
      • St Gereon - 0.47 mi
      • St Maria im Kapitol - 0.50 mi
      • Cologne Fairgrounds - 0.72 mi
      • Stadtgarten Cologne - 0.80 mi
      • Rheinauhafen - 0.94 mi

Excelsior Hotel Ernst am Dom

Domplatz Trankgasse 1-5, Cologne, Nordrhein-Westfalen, D-50667, Germany