The Westin Grand
Friedrichstr. 158-164, Berlin, Berlin, 10117, Germany
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
Friedrichstr. 158-164, Berlin, Berlin, 10117, Germany
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Coffee/tea maker
- BBQ facilities
- bathrobes
- Private check-in/check-out
- Wheelchair accessible
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- German
- Non-Smoking Rooms Available
- Slippers
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- Food delivery
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Cleaning products available
- Pets allowed (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Adrian (young couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Jackie (young couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The staff were extremely helpful and friendly
N/A
Anonymous (family with young children)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Beautiful hotel , central location , lovely size room with king size bed and chaise longe , helpful staff , gorgeous staircase
The man at the front of the hotel who is I would imagine supposed to be the meet and greet was grumpy when we had the occasion to ask a question and never once said hello , goodbye , good evening etc . May need some staff training !
Elaine (group)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Two drinks were added to our room, which was not drunk by us! Maybe a signature at the time of order. Plus to confirm the surname of the room.
Alina (review category business travellers)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Location is excellent, maybe the best location to visiting Berlin. The lobby is amazing, rooms are very nice decorated, very clean, the bad and the pillows very comfortable, very good breakfast. All experience was the best I have ever met.
It is more than perfect
Tanya (young couple)
stayed in December, 2025
Guest Score 7 out of 10
Good
Location was great to explore the city
The hotel food was expensive and therefore we did not dine in the restaurant
Mpountalis (family with young children)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
It was very comfortable good breakfast in the center of berlin
I am still waiting my guarantee of 100 euros those has not returned to my card
Aijie (young couple)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Before I checked in, I already made payment through booking.com. When I checked in and checked out, I confirmed with staff, the paymet was made, I no need pay again, but after I check out, hotel auto deduct the room fee 685.65Eud again from my credit card. I contact the hotel, first time the provide wrong amount 100EUD and refund to wong person and wrong credit card. Until to now, I still contact the hotel, I hope I can the get correct refund ASAP. This 5 star hotel only provides so terrible service.
Terence (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Breakfast choice was vast and excellent catering for British and European tastes
Housekeeping was clearly not staffed sufficient to task. After leaving our room at 0930 for breakfast before exploring Berlin, not returning until 1400, I was very unhappy that our room had not been serviced. Complaining to the front desk staff gave me excuses about high numbers of check ins and check outs, ON A TUESDAY? Our room was serviced at 0900 daily thereafter but on returning to our room later in the afternoon we could see a large number of rooms were still being serviced on our floor. It’s simply not what I’d expect from a five star property.
Steb9780 (family with young children)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Aytakin (young couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Everything was just perfect: location, breakfast, interior, and value for money.
The SPA facilities did not meet expectations. The main sauna was out of service, and despite several attempts by the staff member, it could not be turned on. The other sauna, which is designated for nude guests, was consistently occupied, and the Turkish bath was not available. In total, the spa only consists of three saunas.
Furthermore, the hotel pool has been permanently closed since the COVID pandemic; however, there was no information of this on the website or any prior notification provided. It would be advisable to inform guests in advance or include a clear note on the booking platform, as the availability of spa and pool facilities significantly influenced my decision to stay at this property. Please diversify the breakfast buffet menu; for 5 days in a row the menu was absolutely the same.
Aviprash (solo traveller)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The grand classic suite was impressively royal and impeccably elegant. Right from temp to provided amenities were truely top notch. Will plan in some time again. And the respective staff/management definitely deserve 11/10 stars.
Richard (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great breakfast selection and quality. Excellent location. Comfy beds (as usual with Westin) and spacious, lovely room. Friendly, helpful staff.
Afart (family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
We arrived at the hotel and initially they gave us a room overlooking the wall, which was really unpleasant. We went down to the reception and they changed our room, then there was a problem with no hot water and then the heating didn't work. They moved us to another room that night. We moved a few rooms. This time the room was perfect. They gave us a late check-in that helped us with the process. Overall, the staff was attentive. The area
anything
Felicia (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Johnson (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great location. Very clean. Friendly staff
Nothing
Keith (family with young children)
stayed in November, 2025
Guest Score 7 out of 10
Good
Location was great
Rooms were too hot and stuffy
Susan (young couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Good breakfast, lots of variety and prompt service when we asked for gluten free bread
Restaurant food was excellent and adapted to our dietary needs without fuss.
Alessandro (young couple)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Not a 5 stars. Moreover i got stolen of my belongings in the room
Raphael (review category business travellers)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Incredibly rude staff at reception, who mishandled the booking, hung up on the phone, and were then rude in person. Refused both a change in booking or refund. Then refused to tell us their names. Eventually scribbled down “Raheel”, who claimed to be front desk manager, no surname. Will not be returning to this Westin.
Thank you for your information!
Area information
- Berlin-Tempelhof - 3.08 mi
- Tegel Airport - 5.18 mi
- Schoenefeld Airport - 10.99 mi
- Berlin Brandenburg Airport - 15.59 mi
- Strausberg - 22.57 mi
- Franzosische StraSSe underground station - 694 f
- FriedrichstraSSe underground station - 0.26 mi
- Bahnhof Berlin FriedrichstraSSe - 0.26 mi
- Stadtmitte underground station - 0.30 mi
- Brandenburger Tor underground station - 0.33 mi
- Hausvogteiplatz underground station - 0.41 mi
- German Historical Museum - 0.36 mi
- Museum for Communication Berlin Museum fur Kommunikation Berlin - 0.45 mi
- Museumsinsel Museum Island - 0.47 mi
- New National Gallery - 0.53 mi
- Museum island - 0.53 mi
- Neue Nationalgalerie - 0.53 mi
- Pergamonmuseum - 0.53 mi
- Komische Opera Berlin - 459 f
- Berlin State Opera - 0.23 mi
- Deutsche Staatsoper - 0.23 mi
- Opera Cafe - 0.31 mi
- Concert House Berlin - 0.32 mi
- Unter den Linden - 814 f
- Book Burning Memorial - 0.22 mi
- Gendarmenmarkt - 0.30 mi
- The Brandenburg Gate - 0.44 mi
- Holocaust Memorial - 0.46 mi
- CheckPoint Charly - 0.50 mi
- Humboldt University of Berlin - 0.24 mi
- Humboldt University Humboldt Universitat - 0.26 mi
- Berlin Cathedral Berliner Dom - 0.51 mi
- Brandenburg Gate Brandenburger Tor - 141 f
- Komische Oper - 585 f
- Deutsche Guggenheim Berlin - 679 f
- Alte Bibliothek - 1,032 f
- Bebelplatz - 0.22 mi
- Humboldt Universitat - 0.22 mi
- Staatsoper - 0.26 mi
- Berlin Christmas Market - 0.27 mi
- Admiralspalast - 0.27 mi
- Konzerthaus - 0.28 mi
- Neue Wache - 0.29 mi
- Mitte - 0.30 mi
- Berliner Ensemble - 0.41 mi
- Pariser Platz - 0.41 mi
- Embassy of the United States Berlin - 0.41 mi
- Academy of Arts - 0.44 mi
- The Kennedys - 0.44 mi
- Holocaust Mahnmal - 0.45 mi
- Lustgarten - 0.47 mi
- Humboldt Hafen - 0.48 mi
- Strandbar Mitte - 0.48 mi
- Alte Nationalgalerie - 0.50 mi
- Friedrichstadt-Palast - 0.50 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Theatres Show all on map »
Monuments and Landmarks Show all on map »
Colleges and Universities Show all on map »
Historical Buildings Show all on map »
Other Show all on map »
The Westin Grand
Friedrichstr. 158-164, Berlin, Berlin, 10117, Germany