Mercure Hotel Aachen Am Dom
Peterstr.1, Aachen, Nordrhein-Westfalen, 52062, Germany
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Peterstr.1, Aachen, Nordrhein-Westfalen, 52062, Germany
This 3-star hotel is located in the historic center of Aachen, 656 feet from Aachen Cathedral. The Mercure Aachen offers a 24-hour reception, air-conditioned rooms and an underground car park. The Mercure Hotel Aachen am Dom features a modern façade and brightly furnished rooms. All rooms include satellite TV, a large desk and tea/coffee facilities. A full breakfast buffet is served each morning in the spacious breakfast room or on the terrace. Aachen Main Station is a 12-minute walk from the Mercure, and regular buses run from the Elisenbrunnen stop, which is 328 feet away. Guests can walk to the Eurogress congress center and Aachen University in 10 minutes. The Carolus Thermen spa is a 15-minute walk away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Heating
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Radio
  • Daily Housekeeping
  • English
  • French
  • German
  • Polish
  • Russian
  • Ukrainian
  • Non-Smoking Rooms Available
  • Parking Available
  • Buzzer/Wireless Intercom
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Grocery delivery
  • Contactless check-in/out
  • Food delivery
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Sleep comfort items
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in March, 2026
Guest Score 3 out of 10
Poor
Hotel is central, near cathedral, it is clean and breakfast is very good. Staff is friendly at breakfast. There is a parking nearby
2 things that made it a quite bad experience : 1 - My room (6th floor) temperature was extremely hot (i think around 30deg), despite opening the window and trying to use the aircon, impossible to cool it down. I did not asked for another room because I thought it would cool down eventually : never happened. I did not sleep at all. The day after I realised that the 6th floor are the roof (a tin roof). 2 - The person at the lobby, upon check in, told us that where we parked was fine and included in the price. The next day, when I brought the parking receipt to clear it, I have been told by another staff that I should have parked at the basement ! Very bad communication. I ended up paying 15 euros of parking extra because of the wrong info. The next day, letting the staff know about those 2 issues : - for the too hot room, answer : "Sorry, I really need to let the maintenance know" (like it was a known issue) - for the parking, the person at lobby, the next day, only explained to me I was wrong anyway. Despite I explained that the other person at the front desk upon arrival clearly told me I was parked at the right place. Misaligned information and tried to blame it on me. Very not nice.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
As a hotel chain Mercure offers a standard of service. Facilities were, clean, bed comfortable, the room was in a good condition, breakfast was quite tasty and had enough varieties. Reception staff was very polite and helpful. They quickly resolved my issue when I had to leave my baggage after the check-out. Hotel is located in the old city, so you will have a great access to all sightseeings, public transport. You can reach the main train station in a 13-15 minutes walk.
As located in the city center, hotel is facing quite busy street, so it could be a bit nosy if to open the window. But of course it can be clearly seen on the google maps etc. Of course not a property’s fault. Just a fact to consider if it really matters.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location
No movie channel in English
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Cleanliness and the staff Danke Schön!
Nothing all are good.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Spotlessly clean room. The location of the hotel is ideal and the staff professional and helpful. I would definitely choose Mercure hotel again and I would highly recommend it!
I would prefer a coffee machine in the room instead of a kettle. Otherwise everything was fantastic!
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Staff was exceptional--helpful and gracious.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great location, friendly staff and room serviced daily . Taxi rank across the road.
No water in the room but water dispenser available in the lounge
stayed in January, 2026
Guest Score 7 out of 10
Good
Location is good
When I told the reception next morning that heating was not working, I had to get a movable heater, fan was making an unbearable noise and the pillows were flat, the reception answered "all pillows in the hotel are flat...."
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
our group of 4 person stayed in two rooms. one had extra pillows, flipflops for bathroom, free beverage available. our room did not have any of those. we had to walk on our socks, fold pillows to make it a bit comfy. and I did pay for all beverages I took from reception compared to other room availabilities
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Great location, comfortable room and parking space for the available close by.
Breakfast could ve better with more variety also.
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Excellent location. Great breakfast
No assistance with suitcases, difficult for an elderly person. Pillows were very small.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The location was very close to the Cathedral, Christmas markets, shopping and many other activities.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The staff is very friendly, the location is amazing. The details and attention for our dogs where unique!
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great Location
Nothing
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location, room comfort, staff
I would have liked a small refrigerator in the room
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The location is perfect. close to tourist sites, restaurants, and entertainment. Transportation is simple and close. The staff was cheerful and knowledgable.
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Perfect location. Clean. Had ice for us.
They forgot to tell us we got free drinks. We would want a refrigerator to come back for that many days. Wi-Fi could have been better for working.
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Everything was great
There are no fridge in the rooms.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Location is great. Very clean and well organized room. Staff are very helpful.
Nothing!
stayed in September, 2025
Guest Score 7 out of 10
Good
The location is absolutely the best no doubt about that.
The bathroom was decent but in need of a renovation also the steps up to get into the bathroom was not handy for me.
Guest reviews
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Area information

    Airports Show all on map »

    • Geilenkirchen - 12.99 mi
    • Maastricht Aachen Airport - 16.77 mi
    • Liege Airport - 29.78 mi
    • Moenchengladbach Airport - 36.30 mi

    Museums

      Art Galleries Show all on map »
      • Couven Museum - 797 f
      • Suermondt Ludwig Museum - 0.37 mi

    Transport

      Train stations Show all on map »
      • Train Station Aachen - 0.51 mi
      • Aachen Central Station - 0.51 mi
      • Kerkrade Station - 6.05 mi
      • Station Kerkrade Centrum - 6.13 mi
      • Station Simpelveld (ZLSM) - 6.17 mi
      • Bahnhof Herzogenrath - 6.64 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Labyrint Drielandenpunt - 3.25 mi

    Other attractions

      Theatres Show all on map »
      • Theatre Aachen - 842 f
      Monuments and Landmarks Show all on map »
      • Aachen Cathedral - 864 f
      • Historical Town Hall - 0.22 mi
      Historical Buildings Show all on map »
      • Cathedral Dom - 0.24 mi
      • Treasury of Aachen Cathedral - 0.26 mi
      • Bilderberg Kasteel Vaalsbroek - 4.02 mi
      • Vaalsbroek Castle - 4.08 mi
      • Kasteel Lemiers - 4.18 mi
      • Kasteel Nijswiller - 5.99 mi
      • Kasteel Erenstein - 6.81 mi
      • Kasteel Goedenraad - 6.83 mi
      Golf Courses Show all on map »
      • Mergelhof Sektion Deutschland Intern. Golfclub - 0.37 mi
      • Aachener Golf Club 1927 e.V. - 2.42 mi
      • Mergelhof Golf - 5.25 mi
      Colleges and Universities Show all on map »
      • RWTH Aachen University - 0.47 mi
      Things to do Show all on map »
      • Eurogress Aachen - 0.49 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Aachener Soers / Equitation Stadium - 1.44 mi
      • Parkstad Limburg Stadion - 6.70 mi
      Other Show all on map »
      • Aachen Christmas Market - 948 f
      • Historical Town Hall Aachen - 0.22 mi
      • Mergelhof Sektion Deutschland - 0.37 mi
      • Carolus Thermen Bad Aachen - 0.69 mi
      • Aachen-West - 0.83 mi
      • Huis Bloemendal - 3.25 mi
      • Aachen-Merzbruck - 4.48 mi
      • Holsetterbos - 4.61 mi
      • Hoeve Scholtissenhof - 4.64 mi
      • Schimperbos - 4.89 mi
      • Bocholtzerheide - 5.27 mi
      • Boswachterij Vaals - 5.33 mi
      • Plattebos - 5.40 mi
      • Vijlenerbos - 6.06 mi
      • Continium - 6.13 mi
      • Abdij Rolduc - 6.13 mi
      • Zuid Limburgse Stoomtrein Maatschappij/De Miljoenenlijn - 6.19 mi
      • Gemeentelijk Sportpark - 6.20 mi
      • Abdijhotel Rolduc - 6.44 mi
      • Oud Ehrenstein - 6.55 mi
      • Huls - 6.63 mi
      • Heimansgroeve - 6.78 mi
      • Imstenraderbos - 6.91 mi

Mercure Hotel Aachen Am Dom

Peterstr.1, Aachen, Nordrhein-Westfalen, 52062, Germany