Mercure Aachen Europaplatz
Joseph-von-gorres-str. 21, Aachen, Nordrhein-Westfalen, 52068, Germany
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Joseph-von-gorres-str. 21, Aachen, Nordrhein-Westfalen, 52068, Germany
Quietly located near the Europaplatz junction of the A544 motorway, this hotel offers quick access to Aachen city center and Aachen Main Station. It provides air-conditioned rooms, an international restaurant and a modern bar. All rooms at the Mercure Aachen Europaplatz feature satellite TV, a modern bathroom, and free WiFi access. The air-conditioned La Source restaurant features a terrace, and serves German and international food. Draft beer, cocktails and a variety of snacks are available in the Mercure’s Mephisto bar. In summer months, guests can use the Mercure Europaplatz’s outdoor swimming pool. The Ludwig Forum für Internationale Kunst (modern art museum) is just 1640 feet away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Refrigerator
  • Children's playground
  • BBQ facilities
  • Table tennis
  • Library
  • Hiking
  • Heating
  • Shared kitchen
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • outdoor pool
  • seating area
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Fireplace
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Kitchen
  • Massage services
  • Radio
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Dutch
  • French
  • German
  • Polish
  • Portuguese
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Linens
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Socket near the bed
  • Sleep comfort items
  • Dining table
  • Walk-in shower
  • Outdoor recreational features
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Pets allowed (charges may apply)
  • Accessible shower available
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Mercure Aachen Europaplatz
Rates from View more information >>

Airports Show all on map »

  • Geilenkirchen - 12.73 mi
  • Maastricht Aachen Airport - 17.25 mi
  • Liege Airport - 30.72 mi
  • Moenchengladbach Airport - 35.51 mi

Museums

  • Suermondt Ludwig Museum - 0.74 mi
  • Couven Museum - 1.06 mi
Click here to leave your opinion >>
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Super clean, quiet, staff amazing.
Would be great to have a water supply unit in the lobby to fill drink bottle up.
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
The staff were very nice ?
Nothing to mention
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 3 out of 10
Poor
Was clean enough
No cooling/ heating/ ventilation!
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Neat and clean
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Of course! Here's your text in bullet point format with slight refinements for clarity and tone: - The front desk is wonderful — very kind and professional at the same time. - Breakfast is good. - The location makes it easy to access the whole city. - The room is nice.
All is well.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Good outdoor area - parking - modern and efficient
Nothing
stayed in March, 2025
Guest Score 7 out of 10
Good
You have to pay an extra dozen euros for parking
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in February, 2025
Guest Score 7 out of 10
Good
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Service and friendliness of staff could not be faulted
Rooms a bit too hot over night
stayed in January, 2025
Guest Score 7 out of 10
Good
The staff from the restaurant was friendly and welcoming. Kudos to Natalia, for her excellent service during the breakfast buffet! The reception staff was helpful and also friendly. The breakfast was delicious and well-sorted. The hotel has a relaxing view from the restaurant, where there is an outdoor area with a pool.
Unfortunately, the room we got first had hair on the bed sheets. Very obvious long and short hair. After informing to the receptionist, we got a new room. The rooms had one additional pillow. My dad took it and then we had another incident again. The pillow had two dry blood drops. I told to the reception the next day. It was not nice to have this experience in a 4-stars hotel, especially a brand from Novotel. The reception addressed our problem and apologized to us. Housekeeping changed the pillow. Not mandatory to have but body lotion would have been nice as an amenities (the hotel can provide other amenities per request)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Stopped to sleep for single night whilst driving across Europe from UK, room was clean, comfortable and quiet ?
Nothing
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Great location for Carolus Thermen.
Parking fees
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Clean and tidy
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
The staff was friendly and the food at the restaurant was good.
The room was not so clean, hair on bathroom wall and floor. Random wet patch next to bed side.
Guest reviews
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Area information

    Airports Show all on map »

    • Geilenkirchen - 12.73 mi
    • Maastricht Aachen Airport - 17.25 mi
    • Liege Airport - 30.72 mi
    • Moenchengladbach Airport - 35.51 mi

    Museums

      Art Galleries Show all on map »
      • Suermondt Ludwig Museum - 0.74 mi
      • Couven Museum - 1.06 mi

    Transport

      Train stations Show all on map »
      • Train Station Aachen - 1.24 mi
      • Aachen Central Station - 1.24 mi
      • Kerkrade Station - 5.89 mi
      • Station Kerkrade Centrum - 5.97 mi
      • Bahnhof Herzogenrath - 6.23 mi
      • Station Simpelveld (ZLSM) - 6.61 mi
      • Kerkrade Chevremont Station - 6.83 mi
      • Station Chevremont - 6.88 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Labyrint Drielandenpunt - 4.20 mi

    Other attractions

      Things to do Show all on map »
      • Eurogress Aachen - 0.66 mi
      Golf Courses Show all on map »
      • Mergelhof Sektion Deutschland Intern. Golfclub - 0.75 mi
      • Aachener Golf Club 1927 e.V. - 3.24 mi
      • Mergelhof Golf - 6.19 mi
      • Haus Kambach Eschweiler-Kinzweiler Golfclub - 6.80 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Aachener Soers / Equitation Stadium - 1.02 mi
      • Parkstad Limburg Stadion - 6.86 mi
      Theatres Show all on map »
      • Theatre Aachen - 1.06 mi
      Monuments and Landmarks Show all on map »
      • Historical Town Hall - 1.10 mi
      • Aachen Cathedral - 1.11 mi
      Historical Buildings Show all on map »
      • Cathedral Dom - 1.16 mi
      • Treasury of Aachen Cathedral - 1.18 mi
      • Bilderberg Kasteel Vaalsbroek - 4.92 mi
      • Kasteel Lemiers - 4.94 mi
      • Vaalsbroek Castle - 4.99 mi
      • Kasteel Erenstein - 6.64 mi
      • Kasteel Nijswiller - 6.67 mi
      Colleges and Universities Show all on map »
      • RWTH Aachen University - 1.31 mi
      Other Show all on map »
      • Carolus Thermen Bad Aachen - 0.44 mi
      • Mergelhof Sektion Deutschland - 0.75 mi
      • Historical Town Hall Aachen - 1.10 mi
      • Aachen Christmas Market - 1.10 mi
      • Aachen-West - 1.58 mi
      • Aachen-Merzbruck - 3.57 mi
      • Huis Bloemendal - 4.13 mi
      • Hoeve Scholtissenhof - 5.11 mi
      • Holsetterbos - 5.51 mi
      • Bocholtzerheide - 5.78 mi
      • Schimperbos - 5.83 mi
      • Plattebos - 5.95 mi
      • Continium - 5.97 mi
      • Abdij Rolduc - 5.97 mi
      • Abdijhotel Rolduc - 6.11 mi
      • Gemeentelijk Sportpark - 6.16 mi
      • Boswachterij Vaals - 6.23 mi
      • Oud Ehrenstein - 6.41 mi
      • Zuid Limburgse Stoomtrein Maatschappij/De Miljoenenlijn - 6.64 mi
      • Haus Kambach Eschweiler-Kinzweiler - 6.80 mi
      • Vijlenerbos - 6.95 mi

Mercure Aachen Europaplatz

Joseph-von-gorres-str. 21, Aachen, Nordrhein-Westfalen, 52068, Germany