Spa Resort Sanssouci
U Imperialu 198/11, Karlovy Vary, 36001, Czech Republic
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1 Room With 2 Adults Change Search
Room
Room
Address
U Imperialu 198/11, Karlovy Vary, 36001, Czech Republic
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Swimming Pool
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Skiing
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Children's playground
- Billiards
- Table tennis
- Hiking
- Packed lunches
- Cycling
- Heating
- Fax/photocopying
- Mini golf
- Snack bar
- Ski pass vendor
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- indoor pool
- kids club
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Heated pool
- Live entertainment
- Massage services
- Picnic Area
- Restaurant(s)
- Sun Deck
- Indoor play area
- Electric vehicle charging station
- Public transport tickets
- Outdoor furniture
- Light therapy
- Sun loungers or beach chairs
- Aerobics
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- Electronic room key
- Audible alarm
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Accessible toilet
- Professional cleaning services
- Pets allowed (charges may apply)
- Takeout dining services available
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Kid-friendly dining














































Click here to leave your opinion >>
Lucian (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
very good food and plentifull.
noting really to complain
Leslie (Group Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The pool area, and spa services
The parking was expensive
Stanislav (Family with young children)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
The staff member at the reception was not nice. Clearly overwhelmed with too many check ins. Another member was nice to other guests so it was a hit and miss.
The room was ok, the pool and the breakfast too but didn’t feel like a 4 star establishment. Not going to stay there in the future.
Stefurak (Family with young children)
stayed in October, 2025
Guest Score 5 out of 10
Fair
Facility nice, clean.
Very confusing - no map and no directions
Staff is very rude and not helpful
No staff members are giving you any positive emotions
Communication is an issue as well no one speaks English
Leyla (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The employee were very nice
That is at evening there nowhere to eat at the hotel ...for tourists is a little bit confusing
Alex (Family with young children)
stayed in October, 2025
Guest Score 3 out of 10
Poor
Nothing!
Everything. Beds very hard and very uncomfortable, food was plain untasty, staff is extremely rude, housekeeping unacceptable and wanting to charge extra for changing bed linen earlier than once in 7 day, the spa treatments are a joke and very expensive . Treatments like massage are done unprofessionaly and cut the time in half. Instead of 1 hour massage you only get 20 minutes. Other procedures are also a joke and not worth the money they charge you. Do NOT RECOMMEND THIS HOTEL!
Albert (Couple)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Away from the crowds and very quiet. Breakfast was nice with good selection of different food.
Room is smaller than expected, the balcony fits 1 chair. Swimming and wellness that is free with room, is basically swimming and a small hot tub. Not English friendly.
Natalia (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Very friendly and polite staff.
Mohammed (Couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Very quit place for relaxing
Mateo (Family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Breakfast was okay, lot of choices. Spa facilities are also good.
We didnt get room cleaning the second day
Andullah (Group Traveler)
stayed in September, 2025
Guest Score 5 out of 10
Fair
Location
Location
Wojtek z. G. (Couple)
stayed in September, 2025
Guest Score 7 out of 10
Good
It was ok, with short walk to the city center. Breakfast tasty.
Swimming pool quite small. Breakfast room quite crowdy, and there was a queue near coffee machine.
Lucila (Couple)
stayed in August, 2025
Guest Score 7 out of 10
Good
The room was ok, but needed a fan. Breakfast was very nice and the massage we booked was affordable and good. Pool is fine, saunas are also fine.
The one lady at the reception of the Green House, you can't be working at hospitality in a hotel with multiple language speaking people and give a lecture to my husband because he doesn't speak Czech but has a Czech residence. Entitled AF.
Michael (Solo Traveler)
stayed in August, 2025
Guest Score 1 out of 10
Very Poor
Horrible hotel
This hotel is an absolute disappointment. Nothing matches the description they advertise. The spa is out of service, the sauna doesn’t work, and all the furniture is old and in very poor condition. The staff is extremely unfriendly, and the breakfast is absolutely awful. It is located very far from the colonnade, and if you don’t book their spa treatments, they refuse to give you free bus transportation. They will not refund you for anything, no matter the situation. Please, do yourself a favor and never stay at this hotel.
Mariellen (Family with young children)
stayed in August, 2025
Guest Score 5 out of 10
Fair
The buffet
Parking staff refused to help me and was rude.
Jedrzej (Family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Nice location, slightly outside of the city. Helpful personnel and nice breakfast. SPA facilities good enough.
Swimming pool not available for kids after 19:00. On some days parking spaces are limited.
Snoopy (Couple)
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
thin walls I could here neighbours talks
Brett (Couple)
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
Breakfast was good. Not great.
Staff in spa were rude.
JEAN (Solo Traveler)
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
the hotel was too old and the rooms without air conditioning, where i had to leave after 30 minutes abd they didn’t refund my money
Ricky D. 1. (Group Traveler)
stayed in June, 2025
Guest Score 5 out of 10
Fair
Rooms where clean but the hotel is dated and looks more like a clinic than an spa Hotel.
Disappointing Experience for the Price paid
I expected much better service for the rate I paid. Unfortunately, the room was not cleaned during my stay, which is completely unacceptable at this price point. On top of that, when i questioned the staff about it they were unfriendly and unhelpful, making the experience even more frustrating. Overall, this was far below the standard I am used to and I would not recommend staying here.
Thank you for your information!
Area information
- Karlovy Vary Airport - 1.57 mi
- Jan Becher Museum - 1.28 mi
- Mining Museum - 6.61 mi
- Mine Vilem Museum - 8.27 mi
- Train Station Karlovy Vary - 1.56 mi
- Fichtelberg railway - 14.33 mi
- Church of St. Mary Magdalene - 0.35 mi
- Church Of St. Lucas - 0.61 mi
- Church of St. Peter and Paul - 0.78 mi
- Castle Loket - 6.44 mi
- Church of St. Wenceslas - 6.46 mi
- Church of St. Anna - 6.55 mi
- Gothic church of St. George - 6.60 mi
- Castle and chateau Becov nad Teplou - 9.51 mi
- Church of St. George - 9.63 mi
- Castle Tower - 0.44 mi
- Krasenska lookout tower - 9.35 mi
- Golf & Racing Club Karlovy Vary - 1.29 mi
- Golf Club Karlovy Vary - 1.53 mi
- Cihelny Golf Club - 1.57 mi
- Astoria Golf Club Cihelny - 9.49 mi
- KV Arena - 2.06 mi
- Motocross racetrack - 6.05 mi
- Open Air Theatre - 6.43 mi
- Chodov Natural Amphitheatre - 6.47 mi
- Hotel Imperial - 898 f
- Hot Spring - 0.38 mi
- Grandhotel Pupp - 0.51 mi
- Deer Leap - 0.52 mi
- Mill Colonnade - 0.55 mi
- Goethes viewpoint - 0.66 mi
- Viewpoint Diana - 0.80 mi
- Thermal swimming pool - 0.82 mi
- Hotel Thermal - 0.88 mi
- Karlovy Vary Christmas Market - 1.00 mi
- Moser Glass Works - 2.39 mi
- Execution place in Horni Slavkov - 6.02 mi
- Haas & Czjzek porcelain works - 6.41 mi
- Column of the Holy Trinity - 6.46 mi
- Skiareal Naprava - 9.84 mi
- eleznicni stanice Sejfy - 10.95 mi
- Chateau Sokolov - 11.35 mi
- Lanova draha Klinovec - 11.92 mi
- Lanova draha Klement - 12.37 mi
- Skiareal Klinovec jih - 12.57 mi
- Skiareal Klinovec sever - 12.76 mi
- Skiareal Neklid - 13.15 mi
- Lanova draha Damska - 13.35 mi
- Skiareal Novako - 13.54 mi
- Fichtelberg Grosser Sessellift - 13.98 mi
- Fichtelberg Teleferic of Health Resort Oberwiesenthal - 14.39 mi
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Spa Resort Sanssouci
U Imperialu 198/11, Karlovy Vary, 36001, Czech Republic