Hotel Thermal
I.p.pavlova 11, Karlovy Vary, 360 01, Czech Republic
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I.p.pavlova 11, Karlovy Vary, 360 01, Czech Republic
The Hotel Thermal is one of the largest spa hotels in the city of Karlovy Vary, located close to the colonnade. It features a spa center with an indoor pool, Finish sauna, hot tub, steam bath and infrared cabin. The rooms offer views over the pool or over the city. Paid on-site parking is also available. The hotel rooms provide a bathroom with a hairdryer, satellite TV, phone, safety deposit box, mini-bar, bathrobes and slippers and free WiFi. Various spa treatments and a fitness center are also available. A selection of delicious set meals is available in the Film Café, whereas the hotel restaurant offers delicious local and international cuisine.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Casino
  • Pets Allowed
  • Swimming Pool
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Karaoke
  • Hiking
  • Heating
  • Fax/photocopying
  • Snack bar
  • Private check-in/check-out
  • Shared lounge/TV area
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Wine/champagne
  • Fruits
  • Auditory guidance
  • Pet bowls
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot spring
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
Click here to leave your opinion >>
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Location is excellent, just in center, and I could enjoy a beautiful view from the 12th floor. The superior room was clean. Staff was nice.
Quite small rooms.
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Location on the river and promenade was excellent. The thermal spa and pool was well laid out. The breakfast had a huge selection and the seating was wonderful.
The antiquated and small Cable car from the hotel to the hillside thermal pools is ridiculous. Dirty, way too slow and extremely crowded for such a large facility. The requirement to pay daily, even if staying at the hotel is cumbersome and a waste of time. Why not just charge to your room and pay at check out?
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Comfortable beds Nice view
Old building , needs renovation every where Poor service Staff doesn't provide drinking water after 10 pm, no drinking water in the room
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
It was ok location and great pools on the premises
Completely misleading pics for double room. Just totally different from reality. My mattress had springs all over sticking into my body. All around rooms were like back on 1960th Went to complain, got another (newer) room on the 9th floor, but for extra charge. Good rooms, but very consistent smell of paint. Probably just finished the layout. No lift from parking garage to the lobby or floors. Parking spaces are tiny.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The hotel’s location is excellent — right in the heart of Karlovy Vary, making it easy to explore the town and the famous colonnades on foot. The breakfast was also a real highlight: a generous and varied spread that set us up well for the day.
The main disappointments were the lack of basic toiletries — no shaving kit, toothbrush, or toothpaste were provided in the room, which felt below the standard expected at this level. More significantly, the air conditioning was out of order for two full days, which made the room very uncomfortable, especially during warmer weather. This issue should have been resolved or guests better compensated
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
+ Location + Hotel spa ammenities + Access to Saunia + Balcony + Breakfast + Staff
- Old part of the hotel is too dated to charge that much - Spa had better bathroom than my room, toilet smelled of urine - Old dated matresses
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great service, very dog friendly, amazing outdoor spring-water pool and saunas
Room thermostat was set quite high with no way to change.
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Clean facility, professional staff, Wellness and time limited Saunia included. Tasty breakfast with impressive choices.
Outdated rooms, however, clean and comfy beds. Nice view to the river.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Great location, parking great rooftop pool.
I was told that I can use the spa and pool facilities unlimited. when we came back the next morning we were asked to pay admittance.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Included breakfast was good with plenty of variety
Lunch and dinner buffet price was a little steep.
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Thermal spa. Location. Good Thai massage next door.
Soviet style. Room is small. Receptionists are very slow. Breakfast - very small plates and cups.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
We have already started telling all of our family and friends about Hotel Thermal! We loved our stay. The room was comfortable with sufficient furniture, cozy bedding, and a nice balcony—we loved our view overlooking the river. Breakfasts were tasty and varied with robust options for many different diets— gluten-free, dairy free, Halal, vegetarian, and vegan options are all available. We loved the spa and spent nearly all of our time in saunas and whirlpools: unlimited access to the Finnish sauna, infrared sauna, steam room, 37 degree whirlpool, 28 degree swimming pool with jets, and Kneipp Path. We also enjoyed the included 2 hours per night per guest at Saunia World which guests can visit between 9:00–23:00 daily. We used one of our daily 2 hours on a night visit to the outdoor mineral pool with 180 degree views of Karlovy Vary. The other 2 hour allotment we used from 9:00-11:00 to visit the 6 different types of saunas. When we did emerge from from the spas, we were very pleased with the location of the hotel: 15 minute walking distance to the main bus terminal, 10 minute walking distance to multiple cafés and restaurants, right along the river. We loved our stay and cannot wait to come back!
Limitations on hours in the spa: 10:00 to 21:00 on weekends and 13:00 to 21:00 on weekdays (11:00-11:45 women only time). Totally reasonable, but it may confine spa plans for those staying for a shorter duration.
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Awesome location and the spa deal is super great. I totally recommend the Hotel.
I would appreciate a softer mattress. But, not a big deal.
stayed in October, 2025
Guest Score 2 out of 10
Poor
Location
Staff attitudes
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Outdoor swimming pool♡ breakfast was really good~
Nothing
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The city view from the balcony (13th floor) was fantastic. I also really enjoyed the easy access to the thermal pools and sauna world, as well as the two additional saunas and pool on the -2 floor of the main building, which were almost always empty. Breakfast offered a wide variety of foods. The location is excellent, with hiking trails nearby and spectacular nature all around.
Honestly, everything was very good, and we’ll definitely revisit the hotel in the coming years. Some guests mentioned the waiting time for the elevator, but we didn’t find it to be a big issue. It only took a few minutes in the mornings when everyone was heading to breakfast, and otherwise it was quick and responsive.
stayed in August, 2025
Guest Score 8 out of 10
Very Good
The staff was excellent and the room was clean and comfortable-
The thermal pool was very dirty There was no availability for massages and I had booked and paid in advance which felt like entrapment
stayed in July, 2025
Guest Score 4 out of 10
Disappointing
Pool, excellent
bed uncomfortable, bathroon: no ventilation or shower curtain, front desk unfriendly
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
We enjoyed facilities and food
Everything was great!
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Natural pool in hotel
Little crowded pool
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Area information

    Airports Show all on map »

    • Karlovy Vary Airport - 2.55 mi

    Museums

      Art Galleries Show all on map »
      • Jan Becher Museum - 0.37 mi
      • Mining Museum - 6.91 mi
      • Mine Vilem Museum - 8.59 mi

    Transport

      Train stations Show all on map »
      • Train Station Karlovy Vary - 0.59 mi
      • Fichtelberg railway - 13.83 mi

    Other attractions

      Historical Buildings Show all on map »
      • Church of St. Peter and Paul - 0.35 mi
      • Church Of St. Lucas - 0.38 mi
      • Church of St. Mary Magdalene - 0.63 mi
      • Castle Loket - 6.13 mi
      • Church of St. Wenceslas - 6.15 mi
      • Church of St. Anna - 6.81 mi
      • Gothic church of St. George - 6.91 mi
      • Castle and chateau Becov nad Teplou - 10.08 mi
      • Church of St. George - 10.20 mi
      Golf Courses Show all on map »
      • Golf & Racing Club Karlovy Vary - 0.48 mi
      • Golf Club Karlovy Vary - 0.83 mi
      • Cihelny Golf Club - 2.54 mi
      • Astoria Golf Club Cihelny - 10.06 mi
      Monuments and Landmarks Show all on map »
      • Castle Tower - 0.54 mi
      • Krasenska lookout tower - 9.69 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • KV Arena - 1.40 mi
      • Motocross racetrack - 5.66 mi
      Theatres Show all on map »
      • Chodov Natural Amphitheatre - 5.69 mi
      • Open Air Theatre - 6.11 mi
      Other Show all on map »
      • Karlovy Vary Christmas Market - 365 f
      • Hotel Thermal - 505 f
      • Thermal swimming pool - 911 f
      • Mill Colonnade - 0.42 mi
      • Deer Leap - 0.53 mi
      • Hot Spring - 0.60 mi
      • Grandhotel Pupp - 0.75 mi
      • Viewpoint Diana - 0.76 mi
      • Hotel Imperial - 0.86 mi
      • Goethes viewpoint - 1.30 mi
      • Moser Glass Works - 1.66 mi
      • Column of the Holy Trinity - 6.16 mi
      • Execution place in Horni Slavkov - 6.28 mi
      • Haas & Czjzek porcelain works - 6.46 mi
      • Skiareal Naprava - 9.19 mi
      • eleznicni stanice Sejfy - 9.98 mi
      • Chateau Sokolov - 10.91 mi
      • Lanova draha Klinovec - 11.38 mi
      • Lanova draha Klement - 11.79 mi
      • Skiareal Klinovec jih - 12.09 mi
      • Skiareal Klinovec sever - 12.28 mi
      • Skiareal Neklid - 12.54 mi
      • Lanova draha Damska - 12.90 mi
      • Skiareal Novako - 12.93 mi
      • Fichtelberg Grosser Sessellift - 13.44 mi
      • Fichtelberg Teleferic of Health Resort Oberwiesenthal - 13.88 mi

Hotel Thermal

I.p.pavlova 11, Karlovy Vary, 360 01, Czech Republic