Grandhotel Pupp
Mirove Namesti 2, Karlovy Vary, 36091, Czech Republic
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1 Room With 2 Adults Change Search
Room
Room
Address
Mirove Namesti 2, Karlovy Vary, 36091, Czech Republic
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Casino
- Pets Allowed
- Swimming Pool
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Trouser press
- Heating
- Fax/photocopying
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- indoor pool
- 24-hour security
- Accessible parking
- Concierge services
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Electric vehicle charging station
- Public transport tickets
- Emergency cord in bathroom
- Plunge pool
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- Themed dinner nights
- Smoke alarms
- Fire extinguishers
- Cashless payment available
- Electronic room key
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tour services
- Accessible toilet
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining

















































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ALZAABI (Couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Location
Unfortunately, our stay at Grandhotel Pupp was disappointing and did not meet our expectations, especially considering the hotel’s reputation and price.
Noise issues:
There was constant noise coming from the neighboring rooms, which made it difficult to relax or sleep.
For a hotel of this category, we expected much better sound insulation.
Unpleasant odors:
Another major issue was the strong smell from the buffet/restaurant area near the reception.
The odor reached all the way up to our room, which was uncomfortable and unexpected in a 5-star hotel.
Misleading room allocation:
When booking through Booking.com, it was not clearly stated that the hotel has three different buildings.
Because of this, we were placed in a lower-category building, not the main historical one.
This lack of clarity was very disappointing, and the room we received did not match what we thought we were booking.
Value for money:
For the amount we paid, the experience felt far from justified.
The overall comfort and quality did not match the price or the hotel’s reputation.
Overall:
Our stay did not reflect the standard we expected from Grandhotel Pupp.
The noise, unpleasant smells, and misleading room information made the experience below average, and we feel that the value was not worth the cost.
Lamya (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Clean, calm, friendly staff, breakfast
Alessandro (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Beautiful and very elegant location. Every room is full of details and art, high quality breakfast with many options for all tastes.
I would increase the temperature of the swimming pool.
Stephanie (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Large rooms, spa area
Alena (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
I liked absolutely everything
Nothing
Anita (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
SPA & BREAKFAST
Klaus (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
It was a great stay! It's an old building with all the charme of the past days - it's an experience to stay there. Very friendly people at the reception, great breakfast - in short: We enjoyed our stay a lot and keep this in very good memory!
joanna (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
This was our first time in Karlovy Vary. The hotel is situated on a picture perfect street filled with beautiful buildings. Our room was a very nice size and tastefully decorated. The breakfast was very good, there was plenty of parking and the pool was a nice bonus.
Our room and the hallway were absolutely freezing. We had no way of controlling the temperature in the room and had to ask for extra blankets.
Being from Central Europe myself I understand the culture, but there were zero smiles on the faces of most employees especially at breakfast. Everyone looked like they were being forced to be there. I understand that Europeans are not into smiling excessively but in a service industry catering to foreigners it should be a priority.
Hebah (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Amazing location, nice room, delicious breakfast and the hotel was insane ❤️ everything was perfect
The spa was quite average, nothing special. Even the clinic wasn’t really worth it.
On top of that, the clinic technician's English wasn’t very good, which caused a big misunderstanding with our booking. She told us our appointments were at 3:00 and 6:00 for my mom, so we showed up on time. But later she claimed that we missed the second one, saying she meant 3:00pm and 16:00pm — which makes no sense at all. This mix-up wasted almost half of our day waiting the appointment.
Selima (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The breakfast was the best I have had in a hotel, and the most elegant
Denisa (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
It was absolutley perfect!
A wish came true!I spent my birthday at the Grandhotel Pupp and they made me feel special.They noticed it's my birthday and they surprised me with a cake in the room, sang me happy birthday.
The room was huge, verry clean, bed comfortable.
Hotel staff very well trained, friendly.Also they speak good english.
We felt we went back in time in this amazing building dated since 1700s.
Nothing to say
Olga (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Excellent!!!!
George (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Great location and nice breakfast.
Spa pools were very disappointing
Yulia (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Everything. Great location, facilities, service. Room is spacious and comfortable, probably recently refurbished with minimalism and good taste. Parking attached to hotel. Truly 5 stars hotel.
Nothing.
Majed (Group Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
High end stay, they focus on details!
Nothing
saeed (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Hotel very clean ,helpful staff and good location
I don’t like The towels in the bathroom
José M. (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Everything was a delight
It was only one night
عبد ا. (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The belding
Kevin (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Stayed for 3 days. Staff were very friendly, hotel looks amazing and service was top notch.
PETR (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
I would welcome a private passage to chapel so that I can make a prayer every morning every night to our Lord and his Mother Virgin Mary.
Everything great.
Thank you for your information!
Area information
- Karlovy Vary Airport - 1.98 mi
- Jan Becher Museum - 0.89 mi
- Mining Museum - 6.36 mi
- Mine Vilem Museum - 8.04 mi
- Train Station Karlovy Vary - 1.25 mi
- Fichtelberg railway - 14.45 mi
- Church of St. Mary Magdalene - 0.33 mi
- Church Of St. Lucas - 0.36 mi
- Church of St. Peter and Paul - 0.38 mi
- Castle Loket - 5.96 mi
- Church of St. Wenceslas - 5.98 mi
- Church of St. Anna - 6.28 mi
- Gothic church of St. George - 6.36 mi
- Castle and chateau Becov nad Teplou - 9.42 mi
- Church of St. George - 9.55 mi
- Castle Tower - 0.34 mi
- Krasenska lookout tower - 9.13 mi
- Golf & Racing Club Karlovy Vary - 0.86 mi
- Golf Club Karlovy Vary - 1.04 mi
- Cihelny Golf Club - 1.95 mi
- Astoria Golf Club Cihelny - 9.40 mi
- KV Arena - 1.54 mi
- Motocross racetrack - 5.56 mi
- Open Air Theatre - 5.95 mi
- Chodov Natural Amphitheatre - 5.96 mi
- Grandhotel Pupp - 208 f
- Deer Leap - 0.21 mi
- Viewpoint Diana - 0.29 mi
- Hot Spring - 0.30 mi
- Hotel Imperial - 0.35 mi
- Mill Colonnade - 0.41 mi
- Hotel Thermal - 0.62 mi
- Thermal swimming pool - 0.62 mi
- Karlovy Vary Christmas Market - 0.70 mi
- Goethes viewpoint - 1.13 mi
- Moser Glass Works - 1.89 mi
- Execution place in Horni Slavkov - 5.75 mi
- Column of the Holy Trinity - 5.99 mi
- Haas & Czjzek porcelain works - 6.05 mi
- Skiareal Naprava - 9.85 mi
- eleznicni stanice Sejfy - 10.65 mi
- Chateau Sokolov - 10.85 mi
- Lanova draha Klinovec - 12.01 mi
- Lanova draha Klement - 12.43 mi
- Skiareal Klinovec jih - 12.69 mi
- Skiareal Klinovec sever - 12.89 mi
- Skiareal Neklid - 13.19 mi
- Lanova draha Damska - 13.49 mi
- Skiareal Novako - 13.59 mi
- Fichtelberg Grosser Sessellift - 14.07 mi
- Fichtelberg Teleferic of Health Resort Oberwiesenthal - 14.50 mi
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Grandhotel Pupp
Mirove Namesti 2, Karlovy Vary, 36091, Czech Republic