Fraud and terrible management. I had planned to stay 8 nights at this place. When it came time to pay, they told me they use a completely independent exchange rate, different from what banks and Google use. I wanted to pay in the local currency. Before arriving I went to the bank to exchange my money into colones, and when I tried to pay, they wanted to charge me an extra $20 just for having converted the currency. When I asked why they were charging me more, they said it was because they use a different exchange rate (not even the bank’s rate). I had already exchanged my money, and the staff’s response was that it was my mistake for changing the currency because they wanted dollars. We spoke to the owner and received the same response. All of this could easily be avoided if they accepted card payments, but they don’t (if they accepted cards, they wouldn’t be able to run this scam). After this, we were discriminated against for being Mexican. They said Mexicans steal and asked why I was complaining when “in Mexico they steal from you just for thinking” (an awful response from management, especially when trying to justify an illegal act). My wife was ignored and not spoken to at all, as if this were a sexist place where they only communicate with men. I have already filed a report with Booking, and over the phone they told me that what this place is doing not only goes against Booking’s policies but is also illegal, and that they would file a formal report against the establishment. If you plan to stay here, be prepared to pay more and receive poor service.

Nothing comes to my mind now

While Jannis welcomed me warmly, the experience quickly went downhill with the other staff member on site. He was consistently rude, condescending, and made inappropriate remarks that made me feel extremely uncomfortable. Answering simple questions seemed like a bother to him, and he was just unable to be professional. One particular incident led me to leave the property a day early, even though I had already paid for two nights. The lock on the room door was broken and wouldn't close properly. When he came to fix it, I was in the middle of changing. Instead of handling the situation with basic respect, he opened the door without knocking and said, "Negrita, I'm gonna fix the door — you can't come out till I'm done." While I understand that the term negrita can be used affectionately in Costa Rican culture, his tone was anything but. It felt patronizing and aggressive. I politely said I’d step outside to let him fix the lock, and as I passed him, he muttered "qué asco" under his breath — which translates to “how disgusting” or “that’s gross.” That was the final straw for me. I packed up and left that same evening.

Go to pagalu hostel is more cheap and super nice this hostel is not good

the guy on the reception was incredibly arrogant, either trying to be funny or feeling really dominant. one moment he was super rude and the next he was asking how you're feeling after shower. he was weird and i preferred not to stay around him. also in the evening he was playing music, singing and banging on the table which i found inconsiderate towards the guests who tried to chill in the common area.

Everything was fine!

The only slightly negative thing was infrequently we would loose water for a brief period but was restored very quickly.

While we were there, it was rainy-ish season, so our room was very humid. This is of course not the hostels fault at all, since it’s a climate issue, but it is good to keep in mind

The bathroom wasn’t really clean. I know it has a lot to do with the other travelers, but maybe it should be cleaned a bit more often then?

The bikes cpuld be a a bit more well treated and the breakfast being the same everyday (pinto, banana and bread) gets repetitive fast

Laundry was expensive, but everything in Costa Rica costs a kidney at least.

The toilet for our house wasn’t working, but there were other ones available and in good condition.

The bed and bathroom smell a lot, I had a private room in a dorm room? my blanket was full of holes

the staff gave out my phone number to another guest without asking or informing me.