Hotel Portofino
Avenida Providencia 1-115, San Andrés, 880001, Colombia
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1 Room With 2 Adults Change Search
Room
Room
Address
Avenida Providencia 1-115, San Andrés, 880001, Colombia
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Swimming Pool
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Trouser press
- Fishing
- Shared lounge/TV area
- outdoor pool
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Restaurant(s)
- Snorkeling
- Daily Housekeeping
- Non-Smoking Rooms Available
- Public Bath
- Kids' pool
- Sun loungers or beach chairs
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Contactless check-in/out
- Food delivery
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Luggage storage & lockers
- Non-smoking property
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- San Andres Airport - 1.33 mi
Museums
- Island House Museum - 2.97 mi
Click here to leave your opinion >>
Tatiana (Family with young children)
stayed in December, 2025
Guest Score 3 out of 10
Poor
Location
Staff was rude and unpolite
Lagos (Family with young children)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
The ubication
Alexander (Family with young children)
stayed in November, 2024
Guest Score 1 out of 10
Very Poor
Not much
Really bad experience. We paid about 130 dollars per night for a hotel room with no windows. No wifi, smelling bad with really bad maintenance in general. The hotel is sold as a pool hotel but right after the moment you pay they say to you the pool is not working. We tried it because of the location but it doesn’t worth it.
MICHELLE (Couple)
stayed in August, 2024
Guest Score 7 out of 10
Good
It was clean and near the beach. The staff was also great
It didn’t have hot water nor WiFi
Lucia J. (Family with young children)
stayed in July, 2024
Guest Score 9 out of 10
Wonderful
The staff.
Humidity in the building.
Maria I. (Group Traveler)
stayed in June, 2024
Guest Score 7 out of 10
Good
Location and staff
Bathroom could be more updated. Have to request change in room due to poor sink faucet and shower
Espinel o. (Family with young children)
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Better wifi, the wifi didn’t see
Julian (Family with young children)
stayed in December, 2023
Guest Score 6 out of 10
Pleasant
I like the location
The staff in the Lobby
Viviana (Group Traveler)
stayed in November, 2023
Guest Score 2 out of 10
Poor
The location was convenient for our stay. The air condition was probably one of the only good factors of our stay.
Stained towels, stained sheets, the body wash and the toilet paper were never replenished. The food was way below our expections. It clearly stated that it was a buffet however, we had the food served for us. There was absolutely no internet connection in our room. The shower facilities in our shower were poor especially our shower which barely had any power which was a struggle to shower everyday.
Boanerges (Family with young children)
stayed in August, 2023
Guest Score 8 out of 10
Very Good
Samanta (Couple)
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
Mark (Family with young children)
stayed in April, 2023
Guest Score 9 out of 10
Wonderful
The staff was my favorite part about this play. I loved ? them all. The place is worth it because of the location and cost. Wish there was a restaurant here, but there is a bar, with an perfect pool area. The staff I loved, and restaurants is very close to the hotel. WALKING DISTANCE
Gerard (Couple)
stayed in April, 2023
Guest Score 3 out of 10
Poor
A big disappointment and very overpriced. Although the hotel is in a good location in the pedestrian area and close to everything the quality of the hotel is very poor indeed. The Wi-Fi was terrible there was no hot water in the bathroom, the patio doors would not close properly in the bedroom, it was extremely noisy and at breakfast choice was abominable. Especially as my wife and I are vegetarians there was literally nothing we could have
The Wi-Fi, the state of the room, the choice of food at breakfast
Israel (Couple)
stayed in April, 2023
Guest Score 1 out of 10
Very Poor
just the location
the property it doesn’t have hot water and the sink and shower so bed
Jose (Family with young children)
stayed in March, 2023
Guest Score 7 out of 10
Good
Staff very polite and helpful.
Guertty (Solo Traveler)
stayed in January, 2023
Guest Score 3 out of 10
Poor
perfect location
no coffee maker, no phone in the rooms, no iron, hard to open the door in the rooms!! poor breakfast
Elizabeth (Group Traveler)
stayed in December, 2022
Guest Score 5 out of 10
Fair
location, front desk lady was very friendly.
Algunos empleados (del restaurante) parecen estar disgustos con los turistas.
las escaleras son muy inseguras.
Camila (Group Traveler)
stayed in November, 2022
Guest Score 4 out of 10
Disappointing
Eduardo (Couple)
stayed in September, 2022
Guest Score 6 out of 10
Pleasant
Good location, friendly front desk staff.
The room had some issues. The toilet bowl leaked, the room safe did not work and the balcony door wasn't 100% secure. I reported the issues to the FD staff and they recorded them but the issues were not addressed.
Edgardo (Couple)
stayed in July, 2022
Guest Score 1 out of 10
Very Poor
Good location near San Andres center, a lot of stores around and food places. Near the airport
Check in process very difficult had to wait 30 min to get a room. Room view was blocked by a new builder building. Everything needs to be requested in the counter( towels, blankets etc) cold water and the hand washer was broken and water was spilling all over. Room was not cleaned daily. We lost power twice and also we didn’t have water for like 2 hours. I was never able to connect to WIFi
Thank you for your information!
Area information
- San Andres Airport - 1.33 mi
- Island House Museum - 2.97 mi
- San Andres Bay - 0.57 mi
- Cove Bay - 4.71 mi
- Baptist Church - 2.24 mi
- Spratt Bight - 0.60 mi
- North End - 0.62 mi
- The Hill - 3.15 mi
- Morgan's Cave - 3.47 mi
- Blowing Geyser - 7.48 mi
- Providencia - 57.80 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Beaches Show all on map »
Historical Buildings Show all on map »
Other Show all on map »
Hotel Portofino
Avenida Providencia 1-115, San Andrés, 880001, Colombia